Ford Explorer Complaints (1998)

2,085 consumer complaints on file.

#10181588January 24, 2007
TIRES:TREAD/BELT
1998 FORD EXPLORER SPORT WITH TIRES THAT WERE RECALLED **CC THE CONSUMER STATED SHE WAS DENIED NEW TIRES. THE TIRES THAT ARE ON THE VEHICLE WERE RECALLED. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10179329January 22, 2007
VEHICLE SPEED CONTROL
TL*- THE CONTACT STATED THAT AFTER THE 1998 FORD EXPLORER HAD BEEN SITTING FOR MORE THAN 30 MINUTES SHE PROCEEDED TO DRIVE WHEN THE ACCELERATOR PEDAL FELT STUCK. CONSTANT PRESSING ON THE GAS PEDAL WILL RELEASE IT, BUT IN THE PROCESS THE VEHICLE LUNGES FORWARD WITH GREAT FORCE. *AK UPDATED 2/27/2007 -THE VEHICEL WAS TAKEN TO THE DEALER WHO CLEANED THE THROTTLE BODY. THE PROBLEM HAS NOT RETURNED. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10179213January 20, 2007
VEHICLE SPEED CONTROL:ACCELERATOR PEDAL
DRIVING IN RUSH HOUR TRAFFIC ON 4 LANE ROAD AT 35 MPH THE ACCELERATOR STUCK WIDE OPEN. IMMEDIATELY JAMMED MY LEFT FOOT ON THE BRAKE TO NOT HIT OTHER CARS WHILE TRYING TO USE RIGHT FOOT TO GET BEHIND THE GAS PEDAL AND UNSTICK IT. PUT CAR IN NEUTRAL AND EVENTUALLY WAS ABLE TO GET PEDAL UNSTUCK. CHECKED TO ENSURE FLOOR MAT WAS NOT CAUSING THE PROBLEM. PROCEEDING DRIVING WITH HAZARDS AT LESS THAN 25 MPH. WITHIN 10 MINUTES SAME THING HAPPEN EXCEPT THAT THIS TIME I WAS INITIALLY UNSUCCESSFUL IN GETTING THE PEDAL TO UNSTICK. WHILE WAITING FOR A TOW TRUCK, APPROXIMATELY 45 MINUTES, THE PEDAL POPPED OUT OF PLACE. GARAGE HAS DETERMINED THAT THE ACCELERATOR CABLE IS DEFECTIVE AND NEEDS TO BE REPLACED. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10178749January 15, 2007
EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.
AM/FM/CASSETTE CD RADIO DISPLAY NO LONGER WORKS. AT TIMES THE DISPLAY APPEARS BUT THEN GOES BLANK FOR SOME UNKNOWN REASON. CURRENTLY THE DISPLAY HAS BEEN BLANK FOR MONTHS. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10177478December 15, 2006
VEHICLE SPEED CONTROL
1998 EXPLORER CAUGHT ON FIRE TO A DEFECT WITH THE VEHICLE. *TS THE CONSUMER RECEIVED A RECALL REGARDING A POSSIBLE PROBLEM WITH THE SPEED CONTROL SWITCH, WHICH COULD CAUSE A FIRE. *JB
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10174750November 30, 2006
VISIBILITY, UNKNOWN OR OTHER
THE "BLEND DOOR ACTUATOR" THAT CAME WITH THE VEHICLE IS DEFECTIVE AND HAS BEEN REPLACED WITH A NEW IMPROVED PART (F87Z-18471-DA) AT THE CUSTOMER EXPENSE. THE OLD PART WHEN IT FAILS CAUSES A SAFETY ISSUES BECAUSE YOU CAN NOT DEFROST THE FRONT WINDOW UNTIL THE PART IS REPLACED. THIS SHOULD BE A "RECALL" THAT FORD SHOULD HAVE TO PAY FOR. I HAVE DONE SOME LOOKED INTO THE ISSUE AND MANY VEHICLES (1998 FORD EXPLORER) HAVE HAD THIS SAME FAILURE. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10173510November 14, 2006
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
DT*: THE CONTACT STATED THE DRIVER SIDE DOOR WAS PERMANENTLY STUCK CLOSED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DETERMINED THAT IT WAS AN INTERNAL PROBLEM THAT CAUSED THE DOOR TO STAY JAMMED. NO REPAIRS HAD BEEN MADE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10172304October 31, 2006
VEHICLE SPEED CONTROL:CRUISE CONTROL
OUR 1998 FORD EXPLORER XLT WAS PARKED IN OUR GARAGE (ON THE GROUND FLOOR OF OUR HOUSE). IT HAD NOT BEEN DRIVEN SINCE THE DAY BEFORE. THE CRUISE CONTROL DEACTIVATION SWITCH SPONTANEOUSLY COMBUSTED AND CAUSED EXTENSIVE FIRE AND SMOKE DAMAGE TO THE VEHICLE AND TO OUR PRIMARY RESIDENCE. BOTH THE LOCAL FIRE DEPARTMENT AND A FORENSIC INVESTIGATOR INSPECTED THE SCENE OF THE FIRE. WE UNDERSTAND THAT THIS SWITCH WAS JUST RECALLED BY FORD FOR 1998 EXPLORERS IN AUGUST 2006. HOWEVER, OUR FAMILY DID NOT RECEIVE MAIL NOTIFICATION. OUT SUV WAS TOTALED AND THE ESTIMATED LOSS TO OUR DWELLING AND PERSONAL BELONGINGS ALONE IS $350,000. *NM
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10172052October 28, 2006
VEHICLE SPEED CONTROL:CRUISE CONTROL
1998 FORD EXPLORER ENGINE FIRE TOTAL LOSS WILE PARKED OVERNIGHT IN THE GARAGE. *NM
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10170411October 10, 2006
VEHICLE SPEED CONTROL
DT*: THE CONTACT STATED WHILE PARKED IN A DRIVEWAY, FLAMES ERUPTED FROM THE UNDER THE FRONT OF THE HOOD. THERE WERE NO WARNING SIGNALS PRIOR TO THE INCIDENT. THE FIRE DEPARTMENT WAS CONTACTED AND EXTINGUISHED THE FIRE. NEITHER THE DEALER NOR THE MANUFACTURER WERE NOTIFIED, BUT THE CONTACT PLANNED TO DO SO AFTER FILING A COMPLAINT WITH THE NHTSA. THE CONTACT NOTICED ON THE INTERNET THAT THERE WERE NHTSA RECALLS #06V286000, #00V422000, AND #99V062001 WHICH PERTAINED TO THE VEHICLE SPEED CONTROL. A RECALL LETTER WAS NEVER RECEIVED AND PICTURES WERE AVAILABLE. THE VEHICLE WAS DEEMED TOTALED.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10171183October 4, 2006
UNKNOWN OR OTHER
CONSUMER HAS GIVEN 1998 FORD TRUCK TO A FAMILY MEMBER AND WANTS TO UPDATE INFORMATION. *TS *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10169774October 2, 2006
TIRES:TREAD/BELT, TIRES
I RECEIVED A RECALL LETTER PERTAINING TO THE TIRES ON MY VEHICLE. I HAVE HAD TO REPLACE THE TIRES DUE TO A BLOW OUT THAT HAD OCCURRED ALL TIRES HAVE BEEN REPLACED AT MY EXPENSE PRIOR TO THE LETTER. I DO STILL CARRY THE P255/70R16 WILDERNESS AS A SPARE. I WOULD LIKE TO KNOW IF I AM ENTITLED TO BE REIMBURSED FOR THE REPLACEMENT OF MY TIRES. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10169292September 26, 2006
TIRES, TIRES:TREAD/BELT
I HAD 4 OF THE FIRESTONE TIRES ON MY EXPLORER WHEN I HEARD OF THE POTENTIAL DANGER. I REMOVED THEM IMMEDIATELY (MY WIFE AND CHILD WERE USING THAT CAR) BEFORE THEY WERE RECALLED. FIRESTONE REFUSES TO REIMBURSE ME FOR THEM BECAUSE I TOOK THEM OFF BEFORE THE RECALL. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10168939September 22, 2006
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:HOSES, LINES/PIPING, AND FITTINGS
THE REAR BRAKE LINE BROKE DUE TO CORROSION. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10169078September 13, 2006
VEHICLE SPEED CONTROL
CONSUMER IS OUT OF TOWN AND WILL RESPOND TO COMPLAINT CONCERNING 1998 EXPLORER WHEN SHE RETURN. *TS THE CONSUMER RECEIVED A RECALL REGARDING THE CRUISE CONTROL. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10167130August 31, 2006
LATCHES/LOCKS/LINKAGES:DOORS:LATCH, LATCHES/LOCKS/LINKAGES:HATCHBACK/LIFTGATE:LOCK
DT*: THE CONTACT STATED THE LOCKING MECHANISMS ON THREE DOORS AND THE REAR HATCHBACK FAILED TO OPERATE PROPERLY. THE DOOR LOCKS FELT LOOSE, WHILE THE DOOR IS MANUALLY UNLOCKED, PRIOR TO EACH FAILURE. THE REAR LEFT DOOR WILL NOT UNLOCK FROM THE INSIDE OR OUTSIDE OF THE DOOR. THE REAR RIGHT DOOR FAILED TO UNLOCK FROM THE OUTSIDE, AND THE REAR HATCH FAILED TO UNLOCK ON AN INTERMITTENT BASIS. THE SERVICE DEALER AND MANUFACTURER HAVE NOT BEEN CONTACTED. UPDATED 01/19/07.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10166683August 27, 2006
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:HOSES, LINES/PIPING, AND FITTINGS
THE BRAKE LINE ON BOTH OF MY 1996 AND 1998 FORD EXPLORER RUSTED OUT LAST YEAR AND THIS YEAR ON BOTH SUVS, CAUSING THE BRAKE SYSTEM TO TOTALLY FAIL ON THE 1996 AND LOST ONE SET OF BRAKES ON THE 1998. WE WERE VERY LUCKY. THE PROBLEM WAS NOTICED WHEN PARKED. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10165711August 17, 2006
ENGINE AND ENGINE COOLING
DT*: THE CONTACT STATED WHILE PULLING OUT FROM A STOP SIGN, TRAVELING 5 MPH, THE VEHICLE'S CHECK GAUGES LIGHT ILLUMINATED ON THE DASHBOARD. AS THE VEHICLE ACCELERATED, THERE WAS A NOISE HEARD COMING FROM THE ENGINE THAT SOUNDED LIKE SOMETHING FLYING AROUND INSIDE THE ENGINE. THE VEHICLE STALLED AND WOULDN'T RESTART. THE VEHICLE WAS TOWED TO A LOCAL FORD AUTHORIZED MECHANIC WHO DETERMINED THE PINS USED IN THE TIMING CHAIN ON THESE VEHICLES ARE PLASTIC AND HAD FRACTURED, PENETRATING THE ENGINE AND ENDING UP IN THE OIL CAUSING THE VEHICLE TO STALL. THE DEALERSHIP HAS BEEN INFORMED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10165782August 17, 2006
SEAT BELTS:FRONT:RETRACTOR
I WAS IN AN AUTOMOBILE ACCIDENT 12/2003 MY SEAT BELT DID NOT RESTRAIN ME, I WAS THE PASSENGER IN MY 1998 FORD EXPLORER SPORT. THE CAR RAN INTO A TELEPHONE POLE. AT THE TIME OF IMPACT BOTH AIR BAGS WENT OFF. AT IMPACT I FLEW UP FROM MY SEAT, DIDN'T TOUCH THE AIR BAG BUT I HIT THE OVERHEAD CONSOLE WITH MY FACE. I BROKE THE OVERHEAD CONSOLE, REAR VIEW MIRROR, STEREO, TWO AIR VENTS, AND THE COUNSEL BETWEEN THE FRONT SEATS. THE RESULTS FROM MY SEAT BELT NOT WORKING WAS 50 PLUS STITCHES TO MY FOREHEAD AND NOSE, AND A CLOSED HEAD INJURY. NOW I AM SCARED FOR LIFE BECAUSE MY SEAT BELT DIDN'T RESTRAIN ME AND CONTINUES NOT TO WORK. *NM
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10165677August 16, 2006
VEHICLE SPEED CONTROL:ACCELERATOR PEDAL
DT*: THE CONTACT STATED WHILE DRIVING 30MPH ON THE HIGHWAY, THE VEHICLE DECREASED ACCELERATION WITHOUT WARNING ALTHOUGH PRESSURE WAS APPLIED TO THE ACCELERATOR PEDAL. THE CONTACT MANAGED TO PULL THE VEHICLE OVER WITHOUT INCIDENT. UPON INITIAL INSPECTION, IT WAS DETERMINED THE ACCELERATOR PEDAL FRACTURED, BUT WAS STILL ATTACHED TO THE ACCELERATOR CABLES. THE VEHICLE WAS TOWED TO THE DEALERSHIP WHO BOLTED THE BRACKET OF THE ACCELERATOR PEDAL TO THE VEHICLE'S FIREWALL. THE MANUFACTURER WAS NOT ALERTED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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