Ford Explorer Complaints (1991)

609 consumer complaints on file.

#728972August 24, 2000
UNKNOWN OR OTHER
PAINT FLAKING OFF OF TOP AND HOOD - COMMON AMONG FORD EXPLORERS - FORD KNEW OF PROBLEM IN 1991 WHEN THEY ISSUED A SERVICE BULLETIN 91-18
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#868562August 24, 2000
TIRES:TREAD/BELT
PE00020; TIRE TREAD SEPARATION: WHILE DRIVING ABOUT 65 MPH TIRE ON THE REAR PASENGER'S SIDE EXPLODED. DRIVER WAS ABLE TO GET THE EXPLORER ONTO THE SHOULDER SAFELY. TIRE SIZE P235R7515, NOT ORIGINAL EQUIPMENT. THERE WAS ABOUT 60,000 MILES ON THE TIRE. THE TIRE WAS REPLACED BY TUCKER TIRE COMPANY WITH A SIMILAR TIRE, AT OWNER'S EXPENSE.*AK TIRE PEELED AND DISINTEGRATED. THE CUSTOMER HAD PATCHES FOR FLATS 9 TIMES. *YH
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#728367August 18, 2000
TIRES
4 FIRESTONE ATX TIRES WERE BOUGHT 9/9/95 IN FLORIDA (VEHICLE MILES=58,364). I MOVED TO COLORADO 10/30/95 AND STARTED DRIVING 45 MILES EACH WAY TO WORK IN MARCH 1999 (AT HIGHWAY SPEEDS). ON OCT. 14, 1999, THE FRONT LEFT TIRE WENT DOWN AT 70 MPH. WHEN I REPLACED ALL 4 TIRES AT GOODYEAR, THE MANAGER SAID THAT THE TIRE DIDN'T BLOW OUT. RATHER THE TREAD HAD SEPARATED FROM THE TIRE. I DIDN'T THINK ANYTHING OF IT AT THE TIME, BUT I HAVE NOW!( DOT NUMBER: TIRE SIZE: P235/75R15 )
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#728309August 17, 2000
UNKNOWN OR OTHER
NO SUMMARY
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#728256August 17, 2000
TIRES
TIRE FAILURE-BLOWOUT IN APR 2000 WHILE IN-ROUTE TO FLORIDA. APPROXIMATELY 20,000 MILES ON TIRE; TIRE PRESSURE CHECKED REGULARLY AT 26 PSI. NO INJURIES AS TIRE WAS ON REAR OF VEHICLE EVEN THOUGH TRAVELING AT 60 MPH.( DOT NUMBER: TIRE SIZE: 235X75X15 )
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#868030August 17, 2000
TIRES:TREAD/BELT
PE00 020; CONSUMER WAS TRAVELING ABOUT 55MPH ON THE HIGHWAY AND HEARD A LOUD BANGING NOISE . SHE PULLED OVER AND SAW LEFT REAR TREAD SEPARATED FROM TIRE. TIRE TREAD WAS SLAPPING UP AGAINST VEHICLE. TIRE WAS STILL INFLATED, AND THE TREAD WAS SEPARATED. FIRESTONE #FR480, P215/70 R15 DOT # W200TMX. THERE WERE NO INJURIES.*AK THE TIRES FAILED THREE TIMES DUE TO TREAD SEPARATION, CRACK AND INTERNAL SEPARATIONS. *YH
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#728054August 16, 2000
TIRES
THE TREAD WAS COMPLETELY TORN FROM THE TIRE. I THOUGHT THIS WAS STRANGE AS DID THE TIRE SHOP, BUT SINCE I WAS LUCKY ENOUGH TO ESCAPE WITHOUT AND ACCIDENT I DIDN'T REPORT IT AT THE TIME. I WAS DRIVING THROUGH SOUTHERN ARIZONA DURING THE EARLY SUMMER AT ABOUT 70 MPH,S O WHEN I SAW THE RECALL IT HAD ALL THE CLASSIC SYMPTOMS. I HAVE SINCE TRADED THE VEHICLE IN FOR ANOTHER EXPLORER AND WILL HAVE THOSE TIRES REPLACED AS SOON AS POSSIBLE.*AK( DOT NUMBER: TIRE SIZE: 15 INCH )
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#728081August 16, 2000
TIRES:TREAD/BELT
TWENTY MINUTES INTO A 65 MPH SPEED THE RIGHT REAR TREAD SEPARATED FROM THE TIRE BODY CAUSING A LOUD NOISE. THE TIRE DID NOT LOSE ANY AIR. THE INCIDENT OCCURRED AT MID-DAY ON A PLEASENT SUNNY DAY IN CENTRAL FLORIDA. THERE WERE NO INJURIES ONLY FRIGHT. THE TIRE WAS ORIGINAL EQUIPMENT ON MY 1991 FORD EXPLORER. THE FIRESTONE MANAGER TOLD ME THE TREAD SEPARATION WAS DUE TO THE TIRES AGE SINCE IT WAS MANUFACTURED IN MARCH 1991. I BOUGHT A NEW SET OF FOUR ATX REPLACEMENT TIRES AFTER HEARING THE FIRESTONES' MANAGER'S COMMENTS. IF THEY STAY IN ONE PIECE THEY GIVE MILEAGE OVER 90,000 MILES WHICH NO OTHER TIRE CAN MATCH, MAYBE THAT'S WHY THE TREAD COMES OFF -- IT'S TOO HEAVY WITH TREAD. *AK( DOT NUMBER: )
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#728136August 16, 2000
TIRES
WE WAS ON A TRIP TO KENTUCY,( 9/24/99) WE GOT RIGHT PAST THE ST. JOE MISSOURI EXIT AND THE FRONT END OF MY TRUCK STARTED SHAKING THEN I HAD A BLOW OUT. I WAS ABLE TO GET OFF THE ROAD. I CALLED A STATE PATROL, WHO INTURN CALLED A WRECKER, (RANDY'S REPAIR 169 HWY, GOWER, MO, 424-6232). HE TOWED US BACK TO HIS GARAGE AND REPLACED MY TIRE.( DOT NUMBER: TIRE SIZE: P235/75R15 )
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#727771August 13, 2000
TIRES:TREAD/BELT
FORD EXPLORER WAS INVOLVED IN A SOLO COLLISION, WHERE THE RIGHT REAR TIRE SUSTAINED A LOSS OF IT'S TREAD, WHILE THE VEHICLE WAS TRAVELING SOUTHBOUND STATE ROUTE 99, CA. THIS TREAD SEPAREATION CAUSED VEHICLE TO ROLL OVER AND KILLED ONE PERSON,AND FOUR INJURIES. *AK( DOT NUMBER: VNHLIMO171 TIRE SIZE: P235/75R15 )
Crash:
Yes
Fire:
No
Injuries:
4
Deaths:
1
#867555August 11, 2000
TIRES:TREAD/BELT
LEFT REAR TREAD SEPARATED AT 70-75MPH, CAUSING DAMAGE TO VEHICLE.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#867490August 11, 2000
TIRES:TREAD/BELT
FIRESTONE FR480 TIRE P235/75R15 EXPERIENCED TREAD SEPARATION, CAUSING $4130 WORTH OF DAMAGE TO VEHICLE, DEALER TOLD CONSUMER THAT 2 REAR TIRES WERE IN GREAT SHAPE AND DID NOT NEED TO BE REPLACED, 40 DAYS LATER THE SEPARATION OCCURRED. *SLC
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#727440August 10, 2000
TIRES:TREAD/BELT
TREAD SEPARATED WHILE DRIVING ON FREEWAY APPROX 65MPH. DID NOT BLOW OUT. WAS ABLE TO DRIVE APPROX 10 MILES ON DAMAGED TIRE. BENT EXHAUST PIPE AND DENTED RIGHT REAR QUARTER PANEL AND BUMPER. *AK( DOT NUMBER: TIRE SIZE: P235 75R15 )
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#727136August 9, 2000
TIRES
I PURCHASED THIS VECHICLE MARCH 2000. THE VEHICLE HAS A VIBRATION IN THE REAR END AT SPEEDS GREATER THAN 60 MPH. TIRES HAVE BEEN COMPUTER BALANCED THEREFORE ILIMINATING THIS AS A CAUSE. THIS VEHICLES DOES HAVE THE FIRESTONE WILDERNESS AT TIRES AND I HAVE BEEN READING AND KEEPING UP WITH THE POSSIBLE RECALL. TO FIND THE POSSIBLE CAUSE OF THIS VIBRATION I DID SOME RESEARCH OVER THE WEB TO FIND THAT THOUSANDS OF EXPLORER OWNERS ARE HAVING THE SOME PROBLEM. MANY OF THEM HAVE WRITTEN OFF THE CAUSE AS "INHERANT TO THE VEHICLE". I HAVE A THEORY THAT THE PROBLEM WITH THE FIRESTONE TIRES ARE NOT JUST THE TIRES BUT ALSO STEM FROM THIS VIBRATION IN THE REAR END OF THE FORD EXPLORER. THE INFORMATION I HAVE BEEN READING SEEMS TO POINT TO THE FORD EXPLORER BEING THE MOST FREQUENT VEHICLE WITH FIRESTONE TIRE PROBLEM. IT SEEMS TO ME THERE MUST BE A LINK. AUTOMOTIVE CHAT ROOMS ARE FILLED WITH EXPLORER OWNERS HAVING THIS VIBRATION PROBLEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#727176August 9, 2000
TIRES
WHILE AWAY ON VACATION, THE TIRE ON MY TRUCK ACTUALLY EXPLODED WHILE IT WAS SITTING IN MY DRIVEWAY AT HOME. THE HOLE IS ABOUT 1/4 AROUND THE CIRCUMFRENCE OF THE TIRE, WITH THE STEEL BELTS FRAYED AT THE ENDS. I SAVED THE TIRE BECAUSE IT LOOKS SO ODD.( DOT NUMBER: )
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#727338August 9, 2000
TIRES:TREAD/BELT
WHILE TRAVELING NORTHBOUND ON I-10 NEAR BLACK CANYON CITY, AZ, THE TREAD ON THE RIGHT REAR TIRE SEPARATED, CAUSING THE DRIVER TO LOSE CONTROL OF THE VEHICLE. THE VEHICLE ROLLED. WEATHER CONDITIONS WERE CLEAR, TRAFFIC WAS LIGHT, AND THERE WERE NO "UNUSUAL CIRCUMSTANCES". NO CITATIONS WERE ISSUED FOR ANY FAULT ON THE DRIVER'S PART. THE DRIVER WAS THROWN FREE OF THE VEHICLE. I REMAINED PARTIALLY IN THE VEHICLE AND PARTIALLY PINNED UNDER THE VEHICLE. THE DRIVER SUFFERED A FRACTURED PELVIS. MY INJURIES WERE EXTENSIVE; THE MOST SERIOUS AND DEBILITATING WAS A CLOSED HEAD INJURY. PLEASE CONTACT ME FOR ADDITIONAL DETAIL. I WOULD VERY MUCH LIKE TO PARTICIPATE IN THE INVESTIGATION AND ANY ACTION THAT IS TAKEN TO RECTIFY THIS LONG STANDING PRODUCT DEFECT. THE TIRE WAS INSPECTED BY AN EXPERT AND DETERMINED TO BE DEFECTIVE.( DOT NUMBER: )
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0
#727006August 8, 2000
TIRES:TREAD/BELT
THE TREAD SEPARATED FROM 2 OF THE ORIGINAL TIRES. *AK( DOT NUMBER: TIRE SIZE: P235/75/15 )
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#867083August 7, 2000
TIRES:SIDEWALL
PE00 020; TOOK HER VEHICLE FOR A WHEEL ALIGNMENT, AND MECHANIC NOTICED THAT ALL FOUR TIRES HAD CRACKES ALL AROUND THE TIRE WALLS. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#726840August 6, 2000
TIRES
ON 02/16/2000 THE LEFT REAR TIRE DE-LAMINATED WHILE I WAS DRIVING ON THE HIGHWAY AT 75MPH. THE RIGHT REAR TIRE WAS ALSO FOUND TO BE DE-LAMINATING AT THIS TIME. BOTH TIRES WERE PURCHASED IN 1997. THEN ON 7/28/2000, A THIRD ATX TIRE, PURCHASED JAN. 1999, WAS FOUND TO BE IN THE EARLY STAGES OF DE-LAMINATION. WHEN THE MATTER WAS TAKEN UP WITH A FIRESTONE DEALER, THE DEALER DENIED THE DEFECT AND OFFERED TO PUT 40% OF THE PRICE OF THE NOW DE-LAMINATING TIRE TOWARDS THE PURCHASE OF NEW TIRES. *AK( DOT NUMBER: TIRE SIZE: P235/75R15 )
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#726706August 5, 2000
TIRES:TREAD/BELT
WHEN THE ORIGINAL FIRESTONE TIRES WORE OUT ON MY FORD EXPLORER, I REPLACED THEM WITH WHAT THE DEALER RECOMMENDED, NAMELY FI RESTONE ATX TIRES. BOTH REAR ATX TIRES DEVELOPED CRACKS ON THE SIDEWALLS AND HAD BEGUN TO SEPARATE. THE FIRESTONE DEALER BLAMED ME FOR THE PROBLEM, SAYING THAT I MUST HAVE HIT A CURB WHEN PARKING. WHEN I POINT OUT THAT THE REAR DRIVER'S SIDE ALSO HAD THE SAME PROBLEM HE MADE THE SAME EXCUSE AND TOLD ME THAT NOTHING WAS WRONG WITH THE TIRES AND THAT THE WEAR ON THE SIDEWALLS WAS MY FAULT. I GOT SO DISGUSTED AT THE FIRESTONE TIRE DEALER'S LACK OF RESPONSIBILITY AND FAILURE TO TAKE ANY CORRECTIVE STEPS THAT I DROVE TO COSTCO AND HAD THEM REPLACE ALL 4 FIRESTONE ATX TIRES WITH MICHLEANS. *AK( DOT NUMBER: TIRE SIZE: 70 X 15 )
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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