Ford Expedition Service Bulletins (2020)
177 manufacturer communications on file.
- August 27, 2021•Document ID: 10201050Service Bulletin/Repair InstructionsELECTRICAL SYSTEM
- Mfr Comm. #:
- SSM 50067
- Date Added:
- September 4, 2021
- Manufacturer:
- FORD
SummarySome 2015-2021 Ford and Lincoln vehicles may exhibit an illuminated MIL with diagnostic trouble codes (DTC) P0011, P0012, P0014, P0015, P0016, P0017, P0018, P0019, P0021, P0022, P0024 and/or P0025. This may be due to small debris causing the VCT solenoid to stick. Before attempting any component diagnosis or replacement of the VCT solenoid, refer to Powertrain Control and Emissions Diagnosis (PC/ED) pinpoint test HK12 to cycle the affected VCT solenoid 10 times to attempt to clear the debris. For claiming, use causal part 6M280 and applicable labor operations in Section 10 of the Service Labor Time Standards (SLTS) Manual.
Associated Products (134)2021 Ford Ecosport2021 Ford Edge2021 Ford Escape2021 Ford Expedition2021 Ford F-1502021 Ford Mustang2021 Ford Ranger2021 Ford Transit2021 Ford Transit Connect2021 Lincoln Aviator2021 Lincoln Nautilus2021 Lincoln Navigator2020 Ford Ecosport2020 Ford Edge2020 Ford Escape2020 Ford Expedition2020 Ford Explorer2020 Ford F-1502020 Ford Fusion2020 Ford Mustang+ 114 moreAssociated Documents - August 25, 2021•Document ID: 10201034Service Bulletin/Repair InstructionsSERVICE BRAKES, ELECTRIC:SOFTWARE/PROGRAMMING
- Mfr Comm. #:
- SSM 50064
- Date Added:
- September 4, 2021
- Manufacturer:
- LINCOLN
SummarySome 2013-2021 Ford and Lincoln vehicles may exhibit noise when the brakes are applied. When diagnosing and repairing brake noise conditions, use the Workshop Manual (WSM) and the appropriate pinpoint test in section 206-00. The brake rotors should only be machined if directed by the WSM because one or more of the following conditions are present on the braking surface: scoring, excessive corrosion/rust or pitting, bluing/discoloration and/or heat spots. For additional information, refer to WSM section 206-00.
Associated Products (100)2021 Ford Bronco2021 Ford Bronco Sport2021 Ford Edge2021 Ford Escape2021 Ford Expedition2021 Ford Explorer2021 Ford F-1502021 Ford F-2502021 Ford F-3502021 Ford F-4502021 Ford F-5502021 Ford Mustang2021 Ford Mustang Mach-E2021 Lincoln Aviator2021 Lincoln Corsair2021 Lincoln Nautilus2021 Lincoln Navigator2020 Ford Edge2020 Ford Escape2020 Ford Expedition+ 80 moreAssociated Documents - August 25, 2021•Document ID: 10200829Service Bulletin/Repair InstructionsENGINE AND ENGINE COOLING
- Mfr Comm. #:
- TSB 21-2280
- Date Added:
- September 2, 2021
- Manufacturer:
- FORD
SummarySome 2018-2021 F-150 vehicles equipped with a 3.5L PowerBoost, 3.5L EcoBoost or 2.7L EcoBoost engine and some 2018-2021 Expedition and Navigator vehicles equipped with a 3.5L EcoBoost engine may exhibit an illuminated malfunction indicator lamp (MIL) with diagnostic trouble code (DTC) P04F0 and/or P144C stored in the powertrain control module (PCM). This may be due to loose or partially connected evaporative emissions (EVAP) vapor lines.
Associated Products (12)Associated Documents - August 20, 2021•Document ID: 10200761Service Bulletin/Repair InstructionsLATCHES/LOCKS/LINKAGES
- Mfr Comm. #:
- TSB 21-2275
- Date Added:
- September 2, 2021
- Manufacturer:
- LINCOLN
SummarySome 2018-2020 Expedition/Navigator vehicles built on or before 7-Jun-2020 may exhibit a difficulty unlatching or latching doors and/or locking or unlocking doors. This may be due to water intrusion into the door handle cables. To correct the condition, follow the Service Procedure steps to replace the mini latch module assembly.
Associated Products (6)Associated Documents - August 17, 2021•Document ID: 10201019Service Bulletin/Repair InstructionsPOWER TRAIN:MANUAL TRANSMISSION:INTERNAL:DOGS/SYNCHROS
- Mfr Comm. #:
- SSM 50049
- Date Added:
- September 4, 2021
- Manufacturer:
- FORD
SummarySome 2017-2021 Ford and Lincoln vehicle customers may receive a message in their FordPass or Lincoln Way App stating Feature Unavailable. Since this is a fleet vehicle, it cannot access the SYNC Connect or FordPass Connect feature or Lincoln Connect or Embedded Modem Do not replace the TCU or perform any repair to resolve this condition. Refer the owner of the vehicle to Ford Pass Guides or Lincoln Way Concierge Teams to assist in removing the fleet telematics subscription.
Associated Products (83)2021 Ford Ecosport2021 Ford Edge2021 Ford Escape2021 Ford Expedition2021 Ford Explorer2021 Ford F-1502021 Ford F-2502021 Ford F-3502021 Ford F-4502021 Ford F-5502021 Ford Mustang2021 Ford Ranger2021 Ford Transit2021 Lincoln Nautilus2021 Lincoln Navigator2020 Ford Ecosport2020 Ford Edge2020 Ford Escape2020 Ford Expedition2020 Ford Explorer+ 63 moreAssociated Documents - August 17, 2021•Document ID: 10201015Service Bulletin/Repair InstructionsELECTRICAL SYSTEM
- Mfr Comm. #:
- SSM 50045
- Date Added:
- September 4, 2021
- Manufacturer:
- FORD
SummarySome 2018-2021 Ford/Lincoln vehicles equipped with a wireless charging pad may exhibit an inoperative charging pad, slow charging, a notification that the phone has been mispositioned on the charging pad and/or the phone charging icon in the center screen is not showing. This may be due to the customer's phone if they are using an iPhone 12. Vehicles equipped with a wireless charging pad are designed to charge best with phones that follow the Qi standard. The iPhone 12 hardware currently does not follow the Qi standard for wireless charging. This may make it difficult for Ford and Lincoln vehicles to wirelessly charge this specific phone. The phone can still be charged using the USB cable if the vehicle experiences the above symptoms. If the customer is using an iPhone 12, verify the wireless charging pad works with a Qi certified phone prior to any part replacements.
Associated Products (41)2021 Ford Bronco2021 Ford Bronco Sport2021 Ford Edge2021 Ford Escape2021 Ford Expedition2021 Ford Explorer2021 Ford F-1502021 Ford F-2502021 Ford F-3502021 Ford F-4502021 Ford F-5502021 Ford Mustang Mach-E2021 Ford Transit Connect2021 Lincoln Aviator2021 Lincoln Corsair2021 Lincoln Nautilus2021 Lincoln Navigator2020 Ford Edge2020 Ford Escape2020 Ford Expedition+ 21 moreAssociated Documents - August 16, 2021•Document ID: 10201013Service Bulletin/Repair InstructionsELECTRICAL SYSTEM
- Mfr Comm. #:
- SSM 50039
- Date Added:
- September 4, 2021
- Manufacturer:
- FORD
SummarySome 2016-2021 Ford or Lincoln vehicles equipped with SYNC 3 or SYNC 4 may exhibit a blank screen or other various SYNC symptoms only when the vehicle is in transport mode. This is considered normal due to the power saving features enabled while in transport mode. It is beneficial for battery life to keep the vehicle in transport mode until the vehicle is prepped for sale. To prevent a SYNC system lockup during transport mode deactivation, follow the Workshop Manual (WSM) procedure exactly allowing time for the SYNC system to complete its tasks such as fully booting up or powering down and shutting off before moving to the next step of the procedure. If the vehicle exhibits a blank screen or SYNC symptoms after transport mode deactivation, refer to WSM, Section 415-00 for normal diagnosis. The SYNC version can be confirmed via OASIS.
Associated Products (133)2021 Ford Bronco Sport2021 Ford Ecosport2021 Ford Edge2021 Ford Escape2021 Ford Expedition2021 Ford Explorer2021 Ford F-1502021 Ford F-2502021 Ford F-3502021 Ford F-4502021 Ford F-5502021 Ford Mustang2021 Ford Mustang Mach-E2021 Ford Ranger2021 Ford Transit2021 Ford Transit Connect2021 Lincoln Aviator2021 Lincoln Corsair2021 Lincoln Nautilus2021 Lincoln Navigator+ 113 moreAssociated Documents - August 10, 2021•Document ID: 10200743Service Bulletin/Repair InstructionsEQUIPMENT; ELECTRICAL SYSTEM
- Mfr Comm. #:
- TSB 21-2263
- Date Added:
- September 2, 2021
- Manufacturer:
- FORD
SummarySome 2019-2020 Edge/F-150/Fusion/Continental/MKZ/Nautilus, 2019-2021 Mustang/Ranger/Transit Connect, 2020-2021 EcoSport/Escape/Expedition/Explorer/F-Super Duty/Aviator/Corsair/Navigator and 2021 Bronco Sport vehicles with SYNC 3 may experience various SYNC performance related concerns. To correct the condition, follow the Service Procedure.
Associated Products (46)2021 Ford Bronco Sport2021 Ford Ecosport2021 Ford Escape2021 Ford Expedition2021 Ford Explorer2021 Ford F-2502021 Ford F-3502021 Ford F-4502021 Ford F-5502021 Ford Mustang2021 Ford Ranger2021 Ford Transit Connect2021 Lincoln Aviator2021 Lincoln Corsair2021 Lincoln Navigator2020 Ford Ecosport2020 Ford Edge2020 Ford Escape2020 Ford Expedition2020 Ford Explorer+ 26 moreAssociated Documents - August 6, 2021•Document ID: 10200995Service Bulletin/Repair InstructionsVISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM; EQUIPMENT; VISIBILITY
- Mfr Comm. #:
- SSM 50015
- Date Added:
- September 4, 2021
- Manufacturer:
- LINCOLN
SummarySome 2020-2021 Ford and Lincoln vehicles are equipped with an anti-fogging feature known as enhanced windshield anti fogging strategy (EWAFS). This feature automatically adjusts airflow in the cabin to prevent the windshield from fogging up and may be perceived by customers as irregular climate control functionality. To reduce fogging, the EWAFS functions include: the air condition (A/C) button may turn on and off automatically, recirculated air may turn off automatically in all air modes except MAX A/C, recirculated air may also turn on and off automatically in various airflow modes in order to improve heating or cooling efficiency, and in auto climate control, high humidity conditions may automatically engage A/C compressor, increase blower motor speed and/or direct more air to windshield. Continue to monitor the Workshop Manual (WSM) for EWAFS updates.
Associated Products (19)2021 Ford Bronco Sport2021 Ford Escape2021 Ford Expedition2021 Ford Explorer2021 Ford F-1502021 Ford Mustang Mach-E2021 Lincoln Aviator2021 Lincoln Corsair2021 Lincoln Nautilus2021 Lincoln Navigator2020 Ford Escape2020 Ford Expedition2020 Ford Explorer2020 Lincoln Aviator2020 Lincoln Corsair2020 Lincoln MKX2020 Lincoln Nautilus2020 Lincoln Navigator2007 Lincoln MKXAssociated Documents - July 31, 2021•Document ID: 10201090Service Bulletin/Repair InstructionsENGINE AND ENGINE COOLING
- Mfr Comm. #:
- 21N03
- Date Added:
- September 5, 2021
- Manufacturer:
- FORD
SummaryIn some of the affected vehicles, an undesirable noise may develop from the cam phasers in the 3.5L GTDI engine. This noise might occur as a rattle when starting the engine after the vehicle was turned off for an extended period of time or as a knocking noise when the engine is idling after it is warmed up. These concerns should be addressed by the updated calibration provided in FSA 21B10. However, for peace of mind, Ford is providing an extended warranty for customers who receive the PCM update under program 21B10 prior to December 21, 2021 and continue to experience cam phaser noise after receiving that PCM update.
Associated Products (10)Associated Documents - July 31, 2021•Document ID: 10201088Service Bulletin/Repair InstructionsENGINE AND ENGINE COOLING
- Mfr Comm. #:
- 21B10-S2
- Date Added:
- September 5, 2021
- Manufacturer:
- FORD
SummaryIt may be possible that an undesirable noise may develop from the cam phasers in the 3.5L GTDI engine. This noise might occur as a rattle when starting the engine after your vehicle was turned off for an extended period of time, or as a knocking noise when the engine is idling after it is warmed up.
Associated Products (10)Associated Documents - July 22, 2021•Document ID: 10199536Service Bulletin/Repair InstructionsSEATS
- Mfr Comm. #:
- TSB 21-2236
- Date Added:
- August 2, 2021
- Manufacturer:
- FORD
SummarySome 2013-2018 C-Max, 2013-2020 Fusion/MKZ, 2013-2021 Escape, 2015-2018 Focus, 2015-2019 MKC, 2015-2021 Edge/F150/Mustang, 2016-2018 MKX, 2016-2019 Explorer, 2017-2021 F-Super Duty, 2018-2021 EcoSport/Expedition, 2019-2021 Ranger/Nautilus, 2021 Bronco Sport/Mustang Mach-E vehicles may experience seat pan looseness, lateral movement, or a clunk/thump noise on turns. This may be due to the seat pan track. To correct the condition, follow the Service Procedure steps to install a reinforcement.
Associated Products (107)2021 Ford Bronco Sport2021 Ford Ecosport2021 Ford Edge2021 Ford Escape2021 Ford Expedition2021 Ford F-1502021 Ford F-2502021 Ford F-3502021 Ford F-4502021 Ford F-5502021 Ford Mustang2021 Ford Mustang Mach-E2021 Ford Ranger2021 Lincoln Nautilus2020 Ford Ecosport2020 Ford Edge2020 Ford Escape2020 Ford Expedition2020 Ford F-1502020 Ford F-250+ 87 moreAssociated Documents - July 15, 2021•Document ID: 10199482Service Bulletin/Repair InstructionsENGINE AND ENGINE COOLING
- Mfr Comm. #:
- 21N03-S1
- Date Added:
- August 2, 2021
- Manufacturer:
- FORD
SummaryIn some of the affected vehicles, an undesirable noise may develop from the cam phasers in the 3.5L GTDI engine. This noise might occur as a rattle when starting the engine after the vehicle was turned off for an extended period of time or as a knocking noise when the engine is idling after it is warmed up. These concerns should be addressed by the updated calibration provided in FSA 21B10. However, for peace of mind, Ford is providing an extended warranty for customers who receive the PCM update under program 21B10 prior to December 31, 2021 and continue to experience cam phaser noise after receiving that PCM update, A cam phaser that has developed an undesirable noise does not affect the vehicle safety, performance, or emissions.
Associated Products (10)Associated Documents - July 15, 2021•Document ID: 10199480Service Bulletin/Repair InstructionsEQUIPMENT ADAPTIVE/MOBILITY; ENGINE AND ENGINE COOLING
- Mfr Comm. #:
- 21B10-S2
- Date Added:
- August 2, 2021
- Manufacturer:
- FORD
SummaryIn some of the affected vehicles, an undesirable noise may develop from the cam phasers in the 3.5L GTDI engine. This noise might occur as a rattle when starting the engine after the vehicle was turned off for an extended period of time, or as a knocking noise when the engine is idling after it is warmed up. A cam phaser that has developed an undesirable noise does not affect the vehicle safety, performance, or emissions.
Associated Products (10)Associated Documents - June 28, 2021•Document ID: 10198658Service Bulletin/Repair InstructionsELECTRICAL SYSTEM; EQUIPMENT
- Mfr Comm. #:
- SSM 49914
- Date Added:
- July 2, 2021
- Manufacturer:
- FORD
SummarySome 2015-2021 Edge, 2016-2018 MKX, 2019-2021 Nautilus, 2018-2021 Expedition/Navigator, and 2020-2021 Escape/Corsair/Explorer/Aviator vehicles may exhibit an inoperative power liftgate. This may be due to the rear gate trunk module (RGTM) software. To correct the condition, reprogram the RGTM using the latest software level of the appropriate Ford diagnostic scan tool. For claiming, use causal part 14B291 and applicable labor operations in Section 10 of the Service Labor Time Standards (SLTS) Manual.
Associated Products (29)2021 Ford Edge2021 Ford Escape2021 Ford Expedition2021 Ford Explorer2021 Lincoln Aviator2021 Lincoln Corsair2021 Lincoln Navigator2020 Ford Edge2020 Ford Escape2020 Ford Expedition2020 Ford Explorer2020 Lincoln Aviator2020 Lincoln Corsair2020 Lincoln MKX2020 Lincoln Navigator2019 Ford Edge2019 Ford Expedition2019 Lincoln MKX2019 Lincoln Navigator2018 Ford Edge+ 9 moreAssociated Documents - June 14, 2021•Document ID: 10198640Service Bulletin/Repair InstructionsEQUIPMENT
- Mfr Comm. #:
- SSM 49885
- Date Added:
- July 2, 2021
- Manufacturer:
- FORD
SummarySome 2019-2021 Ford and Lincoln vehicles may exhibit an intermittent audio echo/robotic voice heard during a bluetooth phone call by the person that is not in the vehicle. Using Apple CarPlay and Android Auto instead of Bluetooth can help alleviate the concern. Also turning on, then off, the privacy setting in the SYNC touchscreen can temporarily alleviate the concern. Engineering is currently investigating this concern and will be releasing a service fix in early July 2021. Let the customer know they can continue to drive the vehicle and schedule service appointments for customers once the repair becomes available. Monitor OASIS for updates.
Associated Products (46)2021 Ford Bronco Sport2021 Ford Ecosport2021 Ford Explorer2021 Ford F-2502021 Ford F-3502021 Ford F-4502021 Ford F-5502021 Ford Mustang2021 Ford Ranger2021 Ford Transit Connect2021 Lincoln Aviator2021 Lincoln Corsair2021 Lincoln Navigator2020 Ford Ecosport2020 Ford Edge2020 Ford Escape2020 Ford Expedition2020 Ford Explorer2020 Ford F-1502020 Ford F-250+ 26 moreAssociated Documents - May 24, 2021•Document ID: 10194428Service Bulletin/Repair InstructionsENGINE AND ENGINE COOLING; POWER TRAIN:AUTOMATIC TRANSMISSION
- Mfr Comm. #:
- SSM 49821
- Date Added:
- June 1, 2021
- Manufacturer:
- LINCOLN
SummarySome 2015-2021 Ford and Lincoln vehicles may exhibit an illuminated MIL with diagnostic trouble codes (DTC) P0011, P0012, P0014, P0015, P0016, P0017, P0018, P0019, P0021, P0022, P0024 and/or P0025. This may be due to small debris causing the VCT solenoid to stick. Before attempting any component diagnosis or replacement of the VCT solenoid, refer to Powertrain Control and Emissions Diagnosis (PC/ED) pinpoint test HK11 to cycle the affected VCT solenoid 10 times to attempt to clear the debris. For claiming, use causal part 6M280 and applicable labor operations in Section 10 of the Service Labor Time Standards (SLTS) Manual.
Associated Products (126)2021 Ford Ecosport2021 Ford Edge2021 Ford Escape2021 Ford Expedition2021 Ford F-1502021 Ford Mustang2021 Ford Ranger2021 Ford Transit2021 Ford Transit Connect2021 Lincoln Aviator2021 Lincoln Nautilus2021 Lincoln Navigator2020 Ford Ecosport2020 Ford Edge2020 Ford Escape2020 Ford Expedition2020 Ford Explorer2020 Ford F-1502020 Ford Fusion2020 Ford Mustang+ 106 moreAssociated Documents - May 24, 2021•Document ID: 10194425Service Bulletin/Repair InstructionsEQUIPMENT; ELECTRICAL SYSTEM
- Mfr Comm. #:
- SSM 49820
- Date Added:
- June 1, 2021
- Manufacturer:
- FORD
SummarySome 2017-2021 Ford and Lincoln vehicle owners may experience a condition of missing Authorization, Command and Control, Battery Charging Details or Phone-as-a-Key setup buttons/selections in their FordPass or LincolnWay App. This condition is due to an error within the FordPass or LincolnWay App and not due to a concern on the vehicle. Verify that the customers FordPass or LincolnWay App is at the latest version. Replacement or reprogramming of the telematics control unit (TCU)/gateway module (GWM)/remote function actuator (RFA) will not resolve this condition. If the condition persists, Utilize the FordPass Guides or Lincoln Way Concierge teams.
Associated Products (66)2021 Ford Bronco Sport2021 Ford Edge2021 Ford Expedition2021 Ford Explorer2021 Ford F-1502021 Ford F-2502021 Ford F-3502021 Ford F-4502021 Ford F-5502021 Ford Mustang2021 Ford Mustang Mach-E2021 Ford Ranger2021 Lincoln Aviator2021 Lincoln Corsair2021 Lincoln Nautilus2021 Lincoln Navigator2020 Ford Edge2020 Ford Expedition2020 Ford Explorer2020 Ford F-150+ 46 moreAssociated Documents - May 18, 2021•Document ID: 10194419Service Bulletin/Repair InstructionsEQUIPMENT; ELECTRICAL SYSTEM; EQUIPMENT ADAPTIVE/MOBILITY
- Mfr Comm. #:
- SSM 49803
- Date Added:
- June 1, 2021
- Manufacturer:
- LINCOLN
SummarySome 2018-2020 Ford and Lincoln vehicles may exhibit inoperative remote features via the Ford Pass/Lincoln Way mobile app, incomplete user authorization, no modem electronic serial number (ESN) displayed or DTCs U2100 and/or B156D in the telematics control unit (TCU). These symptoms may persist even after performing a TCU software update and/or replacement. To correct this condition, start a new session with the latest version of the appropriate diagnostic scan tool and perform a PMI on the TCU. If issues persist, open a hotline assistance request and include the IDS version (if applicable) used to perform the PMI and the Authorization Status PID value in the TCU datalogger. For claiming use causal part 14G229 and applicable labor times in Section 10 of the Service Labor Time Standards (SLTS) Manual.
Associated Products (46)2020 Ford Edge2020 Ford Expedition2020 Ford Explorer2020 Ford F-1502020 Ford F-2502020 Ford F-3502020 Ford F-4502020 Ford F-5502020 Ford Fusion2020 Ford Mustang2020 Ford Ranger2020 Lincoln Aviator2020 Lincoln Continental2020 Lincoln Corsair2020 Lincoln MKX2020 Lincoln MKZ2020 Lincoln Nautilus2020 Lincoln Navigator2019 Ford Edge2019 Ford Escape+ 26 moreAssociated Documents - May 13, 2021•Document ID: 10194433Service Bulletin/Repair InstructionsELECTRICAL SYSTEM; EQUIPMENT
- Mfr Comm. #:
- TSB 21-2150
- Date Added:
- June 3, 2021
- Manufacturer:
- FORD
SummarySome 2019-2020 Edge/F-150/Fusion/Continental/MKZ/Nautilus, 2019-2021 Mustang/Ranger/Transit Connect, 2020-2021 EcoSport/Escape/Expedition/Explorer/F-Super Duty/Aviator/Corsair/Navigator and 2021 Bronco Sport vehicles with SYNC 3 may experience various SYNC performance related concerns. To correct the condition, follow the Service Procedure.
Associated Products (46)2021 Ford Bronco Sport2021 Ford Ecosport2021 Ford Escape2021 Ford Expedition2021 Ford Explorer2021 Ford F-2502021 Ford F-3502021 Ford F-4502021 Ford F-5502021 Ford Mustang2021 Ford Ranger2021 Ford Transit Connect2021 Lincoln Aviator2021 Lincoln Corsair2021 Lincoln Navigator2020 Ford Ecosport2020 Ford Edge2020 Ford Escape2020 Ford Expedition2020 Ford Explorer+ 26 moreAssociated Documents