Ford Escape Complaints (2022)

228 consumer complaints on file.

#11620900October 20, 2024
ENGINE, SUSPENSION, WHEELS
MY 2022 Ford Escape THE ENGINE SHAKES REALLY BAD THERE ARE NEW BRAKES PADS ON MY CAR AND MY RIMS ARE FILL WITH DUST FROM THE BRAKES
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11620413October 17, 2024
AIR BAGS, SEAT BELTS
The contact owned a 2022 Ford Escape. The contact stated that while slowing down to stop a second vehicle traveling approximately 50 MPH, crashed into the rear of the vehicle. During the crash, the contact's vehicle was pushed into the rear of a third vehicle causing severe damage to the vehicle's frontend. The contact indicated that the front driver and passenger side air bags did not deploy and both the front driver and passenger side seatbelts failed to secure the occupants. The driver sustained a head contusion, neck and back, and right calf injuries, and the front passenger sustained a head contusion, thumb, back, neck, and shoulder injuries. Both occupants were transported to the local hospital and received medical treatment. The vehicle was destroyed and towed away. A police report was taken at the scene. The manufacturer and local dealer were notified of the failure but no assistance was offered. The failure mileage was 34,000.
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0
#11620027October 15, 2024
POWER TRAIN, FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
I was driving down the interstate and came up on a wreck. When traffic started to move again my transmission wouldnt engage. The active cruise had quit working about 10 minutes prior.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11619778October 15, 2024
SERVICE BRAKES
I have a 2022 Ford Escape and the rear brakes started making a noise in reverse. I know Ford has a recall on this problem for Broncos and 2021 Ford Escapes and a few 2022 Ford Excapes but my is not included. I feel this should be covered either under the recall 21C31 or under my car warranty. I have talked to Ford and they know there is a problem with the brakes but wont cover my car.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11619459October 12, 2024
AIR BAGS, ENGINE
Since purchase airbags light stays on reported this several times! Next engine oil has been leaking on hot parts of engine report to manufacturer and they are doing nothing this is my only vehicle! This could cause a fire! Several vehicles same year and model same problem!
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11617939October 3, 2024
UNKNOWN OR OTHER
I entered the driver seat of my 2022 Ford Escape SE and closed the drivers door. I pushed in the brake and pushed the button to start the engine. Immediately the rear passenger side window rolled down without me activating the switch. I then could not roll the window back up. I turned off the car and started it again and tried the switch to roll it up but it didn’t work. I left the car running, exited the driver seat and walked around to the rear passenger door to activate the switch but the window would not roll up. I confirmed the child safety lock on the rear windows were not activated. I contacted the dealership and was told this is an issue that the regularly have people bring their vehicles in for.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11617196September 30, 2024
SERVICE BRAKES
The contact owns a 2022 Ford Escape. The contact stated while reversing approximately 3 MPH, the brake pedal was depressed, and the rear brakes made an abnormal screeching sound. The contact stated that the failure occurred while the vehicle was in reverse(R). Additionally, the contact stated that the rear tires were off balance, causing the vehicle to shake abnormally. The contact had taken the vehicle to a local dealer, where it was diagnosed and determined that the rear brakes were operating normally; the wheels were re-balanced. The vehicle was repaired. The manufacturer was notified of the failure. The failure mileage was approximately 22,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11614877September 16, 2024
STRUCTURE:BODY
Check Arms spot welds on driver door completely gave out. My door is creaking popping. Door feels like its going to fall off. It literally happened from one day to the next.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11613984September 11, 2024
SUSPENSION, SERVICE BRAKES
The contact owns a 2022 Ford Escape. The contact stated while driving 55 MPH, the vehicle started to shake abnormally. There was no warning light illuminated. The contact stated that there was a squeaking sound while depressing the brake pedal. The vehicle was taken to the dealer; however, the vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure and a case was opened. The failure mileage was approximately 48,500.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11611557August 29, 2024
FUEL SYSTEM, GASOLINE, SERVICE BRAKES
The contact owns a 2022 Ford Escape. The contact stated while driving approximately 25 MPH, the vehicle abruptly stopped in the middle of the road with the message "Brake Applied" displayed. The vehicle immediately self-started and operated normally. The contact stated that during the failure the brake pedal was not pressed. The cause of the failure was not yet determined. The local dealer and manufacturer were notified of the failure. The contact stated that the failure had occurred shortly after the vehicle was repaired under NHTSA Campaign Number: 24V187000 (Fuel System, Gasoline). The failure mileage was 33,007.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11609873August 21, 2024
VEHICLE SPEED CONTROL
I was in a minor accident involving a small animal on [XXX] and there was not much damage done to it. After it got repaired a few months later the steering wheel started locking up on me so I had it towed down to Bob Johnson Ford in Pulaski NY. They couldn't diagnose the issue and said I was safe to drive it home. On the way home the steering wheel locked up while exiting the highway and caused me to run into a guard rail. (XXX) After it got repaired I thought it was fixed but months later it started locking up again. On [XXX] had it towed to Wally's ford in Adams ny. They also have not been able to diagnose the issue. I am trying to get Ford to buy back the car but they say it's outside the lemon law and to see if the insurance company can do anything about it. Ford and USAA both told me to not drive the vehicle but neither of them will give me a rental car. So I'm stuck between companies and have nothing to drive. Please help. The car is a 2022 Ford escape SEL, 28000 miles on it. Please contact me at [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11609453August 19, 2024
SERVICE BRAKES
When backing up, the brakes and going forward to stop, the brakes are making a loud, moaning sound. When trying to stop, the brakes are "grabbing," making a rubbing, friction type sound as well, causing me to have to pump the brakes to stop the vehicle.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11608686August 15, 2024
FUEL SYSTEM, GASOLINE
The contact owns a 2022 Ford Escape. The contact stated that when the vehicle was started, the check engine warning light illuminated. The vehicle was taken to a dealer where it was diagnosed and determined that the EVAP ejector and the purge valve needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 48,800.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11607288August 8, 2024
SERVICE BRAKES, HYDRAULIC
The contact owns a 2022 Ford Escape. The contact stated that upon placing the vehicle in reverse(R), the brakes made an abnormally loud squealing sound while the brake pedal was depressed. There was no warning light illuminated. The vehicle was taken to several dealers where it was acknowledged that the failure was a known issue; however, there was no remedy for the issue. The vehicle was not repaired. The manufacturer was also notified of the failure and the contact was provided similar information as the dealer. The failure mileage was unknown.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11603458July 19, 2024
SUSPENSION:FRONT:SHOCK ABSORBER
The contact owns a 2022 Ford Escape. The contact stated that while having a routine oil change and maintenance performed, the dealer informed the contact the struts were worn and needed to be replaced. The vehicle was taken to the local dealer, where it was diagnosed and determined that the shock absorbers were leaking and needed to be replaced. The vehicle was not repaired. The manufacturer was contacted and opened a case. The contact was referred to the NHTSA Hotline to report the failure. The failure mileage was approximately 49,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11602379July 15, 2024
ENGINE, POWER TRAIN
The contact owns a 2022 Ford Escape. The contact stated while driving at an undisclosed speed and attempting to accelerate, the vehicle briefly hesitated and was sluggish before returning to normal functionality. The check engine warning light was illuminated. The vehicle was taken to the dealer, who diagnosed a failure with the transmission. The vehicle was not repaired. The manufacturer was notified of the failure, a case was opened, and the contact was referred to the NHTSA Hotline for assistance. The failure mileage was 20,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11601590July 12, 2024
SEATS
Driver's side seat: I use heated seat at times along with a/c to help my lower back pain. On [XXX] I was using it. I moved my right leg as I was driving with cruise control and I felt some skin tear off of the back of my thigh. Of course, it hurt and I immediately put my hand down and the seat was ridiculously hot! I had to keep my hand cupped underneath as I pulled off on the next exit. My daughter, [XXX] , was with me to witness this. She took pics in the gas station bathroom. I had 3 blisters total and 1 had ripped open with the skin hanging on the side. I have diabetes and diabetic neuropathy. Not a good combination with a defective heated seat that overheats to the point of blisters! INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#11590825May 26, 2024
STEERING
On three separate occasions, the steering wheel has locked while the vehicle is in drive. My safety is at risk as the car becomes inoperable. I brought the vehicle in for service, and was told they were unable to reproduce it. No warnings or alerts were received after the incidents.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11589733May 20, 2024
POWER TRAIN, UNKNOWN OR OTHER
I have a 2022 ford escape ecoboost I was going the freeway so put it on faster drive , push button it started to go then at maybe about 35 mph it jerked us all back and fourth my car gear went from drive to neutral and car lost power on the freeway ! I had my [XXX] nephew with me and my [XXX] old mom who was jerked back and forth ! Thank god for seatbelts ! I don’t know what to do called ford and have to take care in to see what could have caused this problem ! I hate the dealership I go to !and need to find a place that’s honest about what’s happening ! Had to pull over and try to come off freeway . I live in ca , u dont get a police report unless there is a major accident or major hurt , cops don’t come for these kind of things . And it just happened again for the 2nd time , 1st time it happened about 1 year into owning the car , I thought maybe I did something wrong ! But now I know I didn’t , told ford before but nothing was done about it INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11589542May 19, 2024
SEATS
I was on the passenger rear side, lifting the lever to lay the back of the seat flat and forward while doing so I was slightly in the vehicle, trying to lift the lever. When all of a sudden the seat flew forward very rapidly like spring action, and the piece that holds the seatbelt at the top of the back of the seat, which is plastic, slammed into my bridge of my nose, causing a laceration and possible nose fracture.
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0

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