Ford Escape Complaints (2004)

499 consumer complaints on file.

#10892351August 2, 2016
SERVICE BRAKES, ENGINE
TL* THE CONTACT OWNS A 2004 FORD ESCAPE. WHILE DRIVING APPROXIMATELY 35 MPH AND DEPRESSING THE BRAKE PEDAL, THE BRAKES MALFUNCTIONED AND THE VEHICLE WOULD NOT STOP. THE CONTACT ALSO INDICATED THAT THE CHECK ENGINE LIGHT ILLUMINATED DURING THE INCIDENT. THE CAUSE OF THE FAILURE WAS NOT DIAGNOSED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 160,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10888799July 26, 2016
ENGINE
TL* THE CONTACT OWNS A 2004 FORD ESCAPE. WHILE SERVICING THE VEHICLE, IT WAS OBSERVED THAT THE ENGINE CRADLE WAS SEVERELY CORRODED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 169,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10887605July 21, 2016
UNKNOWN OR OTHER
IN APRIL 2016, I PURCHASED A USED 2004 FORD ESCAPE WITH APPROXIMATELY 130,000 MILES ON IT. THE VEHICLE HAD A RECENT STATE INSPECTION STICKER VERIFYING THAT IT PASSED ALL STATE SAFETY STANDARDS. HOWEVER, AFTER DRIVING THE ESCAPE FOR ONLY A FEW DAYS, THE CHECK ENGINE LIGHT WOULD COME ON INTERMITTENTLY AND THE VEHICLE WOULD QUIT RUNNING PROPERLY AND STALL. THIS WOULD OCCUR INTERMITTINGLY WHILE THE VEHICLE WAS IN PARK AND OTHER TIMES WHILE DRIVING IN TRAFFIC. I BROUGHT THE VEHICLE INTO TWO DIFFERENT MECHANICS AND THEY COULD NOT PROPERLY DIAGNOSE THE PROBLEM DUE TO THE COMPLEXITY OF THE STALLING ISSUE. THE CHECK ENGINE LIGHT NO LONGER COMES ON, BUT THE STALLING PROBLEM KEEPS GETTING WORSE. MY SPOUSE NO LONGER DRIVES THE VEHICLE BECAUSE OF THE SAFETY ISSUES OF STALLING ON THE HIGHWAYS AND IT STORE PARKING LOTS. ON JULY 21, 2016, I DROVE THE ESCAPE FOR A 200 MILE ROUND-TRIP. DURING THE FIRST 100 MILES, GOING TO THE DESTINATION, THE VEHICLE RAN GREAT WITHOUT A SINGLE PROBLEM. UNFORTUNATELY, DURING THE RETURN TRIP HOME, I BECAME SCARED AS THE VEHICLE BEGAN INTERMITTENTLY STALLING IN 4 LANES OF INTERSTATE TRAFFIC THAT WAS TRAVELING AT 55+ MILES PER HOUR'AND I HAD TO TRY RESTARTING MY VEHICLE SEVERAL TIMES, WHILE TRAVELING IN NEUTRAL IN THE MIDDLE OF 4 LANES OF INTERSTATE TRAFFIC. I PLAN TO BRING OUR VEHICLE BACK TO ANOTHER MECHANIC, SO THEY CAN TRY TO PROPERLY ADDRESS THIS SAFETY ISSUE'HOPEFULLY BEFORE SOMEONE GETS HURT ACCIDENTALLY WITH THE VEHICLE INTERMITTENTLY STALLING IN HEAVY TRAFFIC OR IN A DANGEROUS SITUATION. UNFORTUNATELY, DIAGNOSING THE PROBLEM SEEMS TO BE AN ISSUE. I HAVE READ SEVERAL ARTICLES ONLINE ABOUT THIS INTERMITTENT STALLING PROBLEM WITH ESCAPES AND REALIZE THAT THE STALLING PROBLEM IS QUITE PREVALENT. PERSONALLY, I BELIEVE THIS IS A SERIOUS SAFETY ISSUE THAT NEEDS TO BE ADDRESSED BY FORD, WITH A SAFETY RECALL DONE TO FIX THE PROBLEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10887618July 21, 2016
AIR BAGS
IN APRIL 2016, I PURCHASED A USED 2004 FORD ESCAPE WITH APPROXIMATELY 130,000 MILES ON IT. THE VEHICLE HAD A RECENT STATE INSPECTION STICKER VERIFYING THAT IT PASSED ALL STATE SAFETY STANDARDS, TO INCLUDE HAVING WORKING AIRBAGS. HOWEVER, AFTER DRIVING THE ESCAPE FOR ONLY A FEW DAYS, THE AIRBAG LIGHT STARTED FLASHING AND LATER STAYED ON. NOW THE AIRBAG STAYS ON ALL THE TIME. DURING THIS SAME TIME, THE VEHICLE ALSO STARTED EXPERIENCE AN INTERMITTENT STALLING PROBLEM. NOT SURE IF THESE PROBLEMS ARE CONNECTED TO A LARGER ISSUE...ESPECIALLY SINCE BOTH PROBLEMS STARTED OCCURRING AT THE SAME TIME. AFTER READING VARIOUS ARTICLES ONLINE, I REALIZED THAT THE AIRBAG LIGHT ISSUE IS A COMMON PROBLEM AMONG FORD ESCAPES AND EXPENSIVE TO FIX AND SOMETIMES A REOCCURRING PROBLEM. I HAVE DRIVEN MANY OTHER VEHICLES (NON-FORD) WITH OVER 200,000 MILES ON THEM, AND NONE OF THESE VEHICLES HAVE EVER HAD ANY NON-OPERABLE AIRBAG ISSUES. DUE TO THIS BEING A SERIOUS SAFETY ISSUE, WITH AIRBAG(S) IN THE FORD ESCAPES BECOMING PREMATURELY INOPERABLE, FORD SHOULD MAKE A SAFETY RECALL TO FIX THIS PROBLEM...BEFORE SOMEONE ACCIDENTALLY GETS HURT OR KILLED, FROM HAVING AN INOPERABLE AIRBAG OR AIRBAGS IN THEIR VEHICLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10884854July 14, 2016
STEERING, SUSPENSION
HAD A RECALL FROM FORD SHORTLY AFTER BUYINY CAR IN 2014 ABOUT SUBFRAME RUST.FORD SAID THEY FIXED PROBLEM.ABOUT A YEAR LATER THE SUBFRAME BROKE COMPLEXLY MAKING FRONE WHEEL WOBBLE AND PULL TO RIGHT I WENT OFF THE ROAD INTO SOME BRUSH BEFORE I GOT CONTROL OF CAR!!I MADE IT HOME AND SAW THE (FIX)A PIECE OF FLAT STEEL HOLDING LEFT FRAME TO RIGHT NOT A REPAIR AT NEED TO REPLACE COMPLETE SUB FRAME.FORD BLAMED IT ON DEALER.DEALER WILL NOT SPEAK TO ME ABOUT IT.I ALSO HAD PROMLEM WITH RIGHT REAR SHOCK COMING UP THROUGH FLOOR NO RECALL ON THAT.LUCKY NO INJURY OR DEATH.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10876402June 24, 2016
STRUCTURE:BODY, STEERING
TL* THE CONTACT OWNS A 2004 FORD ESCAPE. WHILE DRIVING 30 MPH, THE CONTACT LOST CONTROL OF THE VEHICLE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE SUBFRAME FOR THE STEERING WAS DETERIORATING. THE CONTACT STATED THAT THE VEHICLE WAS REPAIRED PER NHTSA CAMPAIGN NUMBER: 14V165000 (STRUCTURE); HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 101,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10874615June 16, 2016
ELECTRICAL SYSTEM
DROVE MY 2004 FORD ESCAPE 20 MINUTES TO GET PIZZA AND COME BACK HOME PARKED IT AT 8PM BY 12:30AM NEIGHBORS BANGING ON DOOR YOUR CARS ON FIRE!!!! I'M IN BELIEVE THE ABS MODULE CAUGHT FIRE RECALL IS OUT FORD SAYS MY VEHICLE DOESN'T APPLY
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10874686June 16, 2016
SUSPENSION
THE RIGHT REAR SUSPENSION SYSTEM DISINTEGRATED REQUIRING $1,300 FOR BODY SHOP REPAIR. THIS APPARENTLY OCCURS REGULARLY ON THIS TYPE OF VEHICLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10873771June 12, 2016
AIR BAGS, STRUCTURE:BODY, UNKNOWN OR OTHER
AIRBAG LIGHT BLINKS OR CONTINUOUSLY STAYS ON...ALSO REAR PASSENGER SHOCK HAS BROKEN AWAY FROM WHEEL WELL CAUSING UNSAFE DRIVING CONDITIONS. I JUST HAD THIS VEHICLE FINANCED BACK IN FEBRUARY 2016.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10873163June 8, 2016
AIR BAGS, SEAT BELTS
THE SRS AIRBAG LIGHT WAS BLINKING-THE CODE SAID THAT THE SEATBELT CONNECTOR HAD FAILED-THEY HAD TO REMOVE AND REPLACE THE SEATBELT CONNECTORS COSTING US 493.13, AND THIS IS A SAFETY ISSUE THAT FORD SHOULD COVER UNDER A WARRANTY OR SAFETY RECALL. I AM OUT 493.13 PLUS THE 100.00 DIAGNOSTIC FEE AND NEED TO BE COMPENSATED FOR THIS. I HAVE ATTACHED THE SERVICES PERFORMED BY THE REPAIR SHOP. FORD SAID IT WAS NOT COVERED BY WARRANTY OR ANY RECALL. THAT IS RIDICULOUS. PLEASE ADVISE. THANKS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10871313May 28, 2016
AIR BAGS, SERVICE BRAKES, VEHICLE SPEED CONTROL
TAKATA RECALL
Crash:
Yes
Fire:
Yes
Injuries:
1
Deaths:
0
#10864268May 10, 2016
POWER TRAIN
TL* THE CONTACT OWNS A 2004 FORD ESCAPE. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSIS; HOWEVER, THE FAILURE COULD NOT BE DUPLICATED. THE VEHICLE WAS THEN TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE POWER TRAIN CONTROL MODULE WOULD NEED TO BE REPROGRAMMED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 133,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10862381May 1, 2016
STRUCTURE:BODY, WHEELS
I HEARD RATTLING FROM THE BACK OF MY CAR LIKE A TIN THERMOS ROLLING AROUND. I LOOKED AT THE BACK AND WAS INSPECTING MY VEHICHLE. ONCE I TOOK OUT THE SPARE TIRE COVER I DISCOVERED A HUGE HOLE IN THE RIGHT REAR WHEEL WELL. I CALLED MY DEALER ABOUT THE ISSUE AND BROUGHT THE CAR IN AS SOON AS POSSIBLE TO BE SERVICED. I HAVE LOOKED THIS UP ONLINE TO SEE IF THERE IS A RECALL FOR AN ISSUE LIKE THIS AND I AM FINDING THAT MANY FORD ESCAPE OWNERS FROM 2005-2006 ARE HAVING THE SAME ISSUE. THIS ISSUE IS A SAFETY HAZARD. I AM CURRENTLY UNABLE TO DRIVE MY CAR AS MY DEALER IS NOT COMFORTABLE LETTING USE DRIVE IT, AND THEIR BODY SHOP WAS UNABLE TO REPAIR IT SAYING THAT IT WAS TO COMPROMISED AND WOULD BE LIABILITY
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10862196April 29, 2016
STRUCTURE:BODY, SUSPENSION
VEHICLE STEERING HAS BECOME UNSTABLE AND WOBBLY. TOOK IT TO THE SHOP TO CHECK ON THE ALIGNMENT, AND WAS TOLD THE ENTIRE SUBFRAME HAS CORRODED. I FOUND A RECALL FOR THIS ISSUE, BUT APPARENTLY MY VIN WAS NOT INCLUDED IN THE RECALL, EVEN THOUGH IT HAS THE SAME ISSUE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10854035April 7, 2016
STRUCTURE:BODY
PASSENGER SIDE REAR INNER WHEEL WELL AND STRUT MOUNT RUSTED OUT. HOLE THE SIZE OF A GRAPEFRUIT. APPARENTLY THIS IS A KNOWN ISSUE WITH THIS MAKE, MODEL, AND YEAR OF VEHICLE. COMPLAINTS REGARDING THIS EXACT ISSUE ALL OVER THE INTERNET YET NO SAFETY RECALL REGARDING THE PROBLEM. MY STRUT HAS NOT YET PROTRUDED AND BROKEN THROUGH THE MOUNT BUT WILL SHORTLY IF NOT ADDRESSED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10851988March 28, 2016
STRUCTURE:BODY
TL* THE CONTACT OWNS A 2004 FORD ESCAPE. WHEN THE VEHICLE WAS MOVED FROM A PARKING SPOT, THERE WAS EVIDENCE OF FRAGMENTS OF CORRODED METAL UNDERNEATH THE VEHICLE. THE CONTACT STATED THAT THE PASSENGER AND DRIVER SIDE REAR WHEEL WELLS WERE CORRODED. THE VEHICLE WAS TAKEN TO THE DEALER TO BE INSPECTED. THE CONTACT WAS INFORMED THAT THERE WAS EXTREME CORROSION TO THE FUEL TANK, THE FUEL TANK STRAPS, AND THE ENTIRE REAR SUBFRAME OF THE VEHICLE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 111,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10851523March 25, 2016
STRUCTURE:BODY
PASSENGER SIDE REAR WHEEL WELL RUSTED. SHOCK MOUNT IS NOW COMPLETELY DISCONNECTED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10850848March 21, 2016
SUSPENSION
RIGHT REAR WHEEL WELL IS TOTALLY RUSTED THROUGH, LEFT SIDE SLIGHTLY STARTED RUSTING, CAUSING SHOCKS TO BREAK FREE FROM FRAME
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10850458March 18, 2016
STRUCTURE:BODY, SUSPENSION
THE WHEEL WELL ON THE RIGHT REAR SIDE OF CAR COMPLETELY RUSTED OUT CAUSING MY SHOCK TO BE FREE IN MY CAR. FORD WILL NOT FIX IT AND IT IS A SERIOUS ISSUE. A QUICK SEARCH WILL REVEAL AT LEAST 96 OTHER COMPLAINTS OF THE EXACT SAME ISSUE IN THE EXACT SAME AREA OF THE VEHICLE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10846079March 11, 2016
AIR BAGS, SERVICE BRAKES, VEHICLE SPEED CONTROL
TAKATA RECALL
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0

← Back to Ford Escape