Ford Escape Complaints (2001)

996 consumer complaints on file.

#10659367November 19, 2014
STRUCTURE:BODY, ENGINE, AIR BAGS, EXTERIOR LIGHTING
MY SON WAS GOING DOWN THE ROAD ABOUT 60 MILES AN HOUR WHEN A BIG DEER CAME OUT IN FRONT OF HIM. HE JAMMED ON HIS BRAKES SKIDDING BUT STILL HIT THE DEER TOTALING THE CAR. NOT ONE OF THE AIRBAGS CAME OUT. HE WENT FORWARD HITTING HIS UPPER BODY AND FACE ON THE STEERING WHEEL. HE HAD HIS SEAT BELT ON. THE POLICE WERE CALLED TO THE ACCIDENT. HE WAS TAKEN TO THE HOSPITAL BY FRIENDS. HE TURNED BLACK AND BLUE AND STILL IS HURTING. THE CAR WAS JUST INSPECTED THE END OF OCTOBER. I FEEL FORD AND THE MANUFACTURER SHOULD BE HELD LIABLE. THAT THE CAR SHOULD BE REPLACED BECAUSE OF THE AIRBAGS NOT WORKING CAUSING INJURY. I'M WITHOUT A CAR...UPDATED 12/04/14*BF UPDATED 06/2/2015 *JS
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10655264November 16, 2014
AIR BAGS
GOING DOWN ROUTE. 226 WHEN A BIG BUCK RAN OUT IN FRONT OF THE FORD ESCAPE. THE CAR WAS TOTALED AND HAD TO BE TOWED. THE NYS TROOPERS CAME TO THE ACCIDENT. HAD TO TAKE MY SON TO THE HOSPITAL BECAUSE OF HITTING HIS UPPER BODY AND FACE ON THE STEERING WHEEL. THE FRONT AIR BAGS FAILED TO OPEN. MY BACK AND NECK IS SORE.
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0
#10644806October 15, 2014
SUSPENSION, WHEELS, STRUCTURE
GOING APPROX. 25 MPH, SLOWING TO A STOP SIGN. APPLIED BRAKES AND PASSENGER TIRE MADE NOISE AND U JOINT BUSTED. RIM//TIRE WAS POSITIONED INCORRECTLY. RUST IS VISIBLE. I NEED TO KNOW IF THIS IS RELATED TO FORD RECALL OF ESCAPE SUVS DUE TO RUST THAT COULD CAUSE THE SEPARATION OF THE LOWER CONTROL ARM FROM THE SUBFRAME OF THE VEHICLE.THE RECALL COVERS VEHICLES SOLD IN STATES WHERE HIGH CORROSION IS LIKELY TO OCCUR. MY VEHICLE WAS PURCHASED IN BRADLEY, IL. WHAT DO I DO?? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10643848October 10, 2014
SERVICE BRAKES
TL* THE CONTACT OWNS A 2001 FORD ESCAPE. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 20 MPH, THE BRAKES HESITATED TO STOP THE VEHICLE AND THE ABS SYSTEM WAS ACTIVATED IN ORDER TO STOP. THE FAILURE RECURRED ON NUMEROUS OCCASIONS. THE VEHICLE WAS TAKEN TO A DEALER FOR DIAGNOSTIC TESTING WHERE THE ALL WHEEL DRIVE WAS REPAIRED BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 170,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10637845September 21, 2014
SERVICE BRAKES
I WAS IN MY CAR WHICH IS A STICK SHIFT, SO I NATURALLY DON'T HAVE BRAKES PREVENTING ME FROM ROLLING ON A HILL. I DROVE UP MY DRIVE WAY HILL AT THE TOP I REALIZED I HAD NO BRAKES BECAUSE I COULDN'T STOP THE CAR. I CHECKED UNDER THE HOOD I HAD NO BRAKE FLUID, NO PRESSURE ON MY BRAKES, AND MY BRAKE LIGHT WAS STILL ILLUMINATED ON THE DASH. I BOUGHT THE CAR YESTERDAY 9/20/2014 AND BY THE TIME I WOKE UP ON 9/21 I HAD NO BRAKES AND WAS ABOUT TO GET ON THE ROAD. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10632034September 9, 2014
SUSPENSION, STEERING
NHTSA 14V165/ FORD 14S02- BROUGHT 2001 FORD ESCAPE TO FORD DEALER WITH STEERING FAILURE DUE TO FAILURE OF LOWER CONTROL ARM SEPARATION AT SUB FRAME. CAR WAS NOT DRIVABLE. WAS TOLD THAT RECALL COVERED BRACKET TO SECURE CONTROL ARM IN CASE OF STEERING FAILURE. STEERING HAD ALREADY FAILED. WAS TOLD SUB FRAME ASSEMBLY WAS ROTTED & SEPARATED. I HAVE PHOTOS. FORD DEALERSHIP ATTEMPTED TO REPLACE SUB FRAME UNDER RECALL PROTOCOL BUT WAS PREVENTED BY FORD REPS FROM DOING SO BECAUSE THE SEPARATION WAS NOT EXCESSIVE ENOUGH TO MEET CRITERIA. THE LOWER CONTROL ARM WAS OFF ON SEPARATION, THE FRONT WHEEL WAS COMING OFF, BUT THAT WASN'T ENOUGH. I WAS TOLD THAT THE BRACKET PLACEMENT UNDER RECALL WAS THE REMEDY TO PREVENT STEERING FAILURE. BUT THIS IS AFTER THE FACT, THE STEERING AND CONTROL ARM HAD ALREADY FAILED AND WERE UNSUSTAINABLE BECAUSE THE BRACKET AT THIS TIME COULDN'T HELP. THE RECALL I WAS TOLD WAS TO PREVENT LOSS OF CONTROL OF STEERING IF PARTS FAILED AND NOT TO REPLACE SUB FRAME. SUB FRAME AND LOWER CONTROL ARMS(LEFT & RIGHT) WERE REPLACED AT MY EXPENSE SO THAT I DID NOT HAVE TO JUNK CAR. CAR WAS AT DEALERSHIP TEN DAYS, NO LOANER CAR OR RENTAL WAS REQUESTED, BUT NOT OFFERED EITHER. MULTIPLE CALLS TO FORD MOTOR COMPANY YIELDED NO RESULTS, THEY APPROVED THE DEALERSHIP TO APPEAL THE DECISION TO NOT REPAIR THE VEHICLE FROM THE RECALL DEPARTMENT BUT I WAS TOLD THAT ONCE THEY DENY A REPAIR , THEY NEVER RESCIND A DECISION. MY ISSUE IS, WHAT ARE WE DOING? BLOGS ON SAME ISSUE SHOW NUMEROUS REFUSALS TO REPAIR THESE VEHICLES BY FORD MOTOR COMPANY. THESE ARE SPECIFIC VEHICLES IN SPECIFIC AREAS THAT THEY KNEW OF THE SITUATIONS AND FAILURES, IT IS NOT ISOLATED. I'D LIKE TO GET SOME COMPENSATION TOWARDS THE COST OF THIS VERY PRICEY REPAIR. PLEASE ADDRESS THIS FOR OTHERS WITH SAME CRITICAL SITUATION. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10630100September 2, 2014
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
TL* THE CONTACT OWNS A 2001 FORD ESCAPE. THE CONTACT STATED THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 04V602000 (LATCHES/LOCKS/LINKAGES). THE CONTACT STATED THAT THE INTERIOR AND EXTERIOR DOOR LATCHES FAILED ON THE VEHICLE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED AND FILED CASE NUMBER: CAS-5153286. THE FAILURE MILEAGE WAS 162,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10628682August 27, 2014
SUSPENSION
TL* THE CONTACT OWNS A 2001 FORD ESCAPE. THE CONTACT RECEIVED A NOTIFICATION FOR NHTSA CAMPAIGN ID NUMBER 14V165000 (SUSPENSION) AND WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10622281August 14, 2014
VEHICLE SPEED CONTROL, SERVICE BRAKES, HYDRAULIC
TL* THE CONTACT OWNED A 2001 FORD ESCAPE. WHILE DRIVING APPROXIMATELY 45 MPH, THE VEHICLE SUDDENLY ACCELERATED AND FAILED TO SLOW DOWN, EVEN THOUGH THE BRAKE PEDAL WAS DEPRESSED NUMEROUS TIMES. AS A RESULT, THE CONTACT LOST CONTROL OF THE VEHICLE AND ITS REAR END CRASHED INTO A TREE. A FOUR YEAR OLD PASSENGER SEATED IN THE REAR WAS FATALLY INJURED DUE TO THE MASSIVE IMPACT TO THE VEHICLE. THE DRIVER LOST CONSCIOUSNESS AND SUFFERED A MINOR CONCUSSION. THE FRONT SEAT OCCUPANT SUSTAINED A SPINAL INJURY. A POLICE REPORT WAS FILED. THE VEHICLE WAS DESTROYED AND TOWED TO A POLICE FACILITY. THE VEHICLE WAS INCLUDED IN THREE RECALLS UNDER NHTSA CAMPAIGN NUMBER: 00V210001 (VEHICLE SPEED CONTROL), NHTSA CAMPAIGN ID NUMBER: 07E023000 (SERVICE BRAKES, HYDRAULIC) AND NHTSA CAMPAIGN ID NUMBER: 12V005000 (SERVICE BRAKES, HYDRAULIC). THE CONTACT NEVER RECEIVED NOTIFICATION OF THE RECALLS AND EXPERIENCED THE CONSEQUENCES MENTIONED IN EACH RECALL. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNAVAILABLE.
Crash:
Yes
Fire:
No
Injuries:
3
Deaths:
1
#10619356August 6, 2014
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2001 FORD ESCAPE. THE CONTACT STATED THAT THE DRIVER EXITED THE VEHICLE AND APPROXIMATELY 5 HOURS LATER THE DRIVER CAME OUTSIDE TO DISCOVER FLAMES COMING FROM THE FRONT END OF THE VEHICLE. THE FIRE DEPARTMENT WAS CALLED TO THE SCENE TO EXTINGUISH THE FLAMES. THE FIRE MARSHAL EXAMINED THE VEHICLE AND DETERMINED THAT THE FIRE WAS DUE TO AN ELECTRONIC FAILURE. NO FURTHER INFORMATION WAS AVAILABLE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE BUT NO SOLUTION WAS OFFERED. THE FAILURE MILEAGE WAS 156,000.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10617838July 31, 2014
VISIBILITY:GLASS, SIDE/REAR
SITTING AT TRAFFIC LIGHT AND REAR GLASS SHATTERED INTO CAR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10615920July 24, 2014
ENGINE, STEERING, SERVICE BRAKES
HERE RECENTLY I HAVE HAD SEVERAL OCCURRENCES OF MY 2001 ESCAPE STALLING WHILE DRIVING. ON 2 OCCASIONS I WAS APPROACHING A STOP LIGHT, SLIGHTLY UPHILL AND WHEN I PRESSED THE BRAKE THE CAR COMPLETELY SHUT OFF LOSING ALL POWER AND STEERING AND I HAD TO "STAND" ON THE BRAKES TO STOP. A FEW OTHER TIMES IT HAPPENED WHILE I WAS TURNING A CORNER AS WELL AS GOING THROUGH A STOP LIGHT TURNING RIGHT OR LEFT, NOT GOING FAST AT ALL. PRETTY SCARY STUFF. I HAVE HAD NO PROBLEM STARTING IT BACK UP AFTER THE OCCURRENCES, HOWEVER IT KEEPS HAPPENING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10609882July 11, 2014
STEERING, STRUCTURE:BODY, WHEELS
WHILE DRIVING, MAINLY ON THE INTERSTATE MAINTAINED SPEED OF 70MPH I FEEL THE STEERING GO VERY LIMP. IT'S BEEN MUCH LIKE HYDROPLANING. LIKE THERE IS AIR BETWEEN MY TIRES AND THE ROAD. IT LASTS JUST A FEW SECONDS. I NOTICE THE STEERING COLUMN IS RUSTED. THE TRUCK SWERVES IN THE LANE AND OFTEN GOING OVER LINE. THE STEERING WHEEL IS VERY LOOSE WHEN THIS HAPPENS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10608412July 6, 2014
ELECTRICAL SYSTEM, EQUIPMENT ADAPTIVE/MOBILITY, UNKNOWN OR OTHER
ON MY 2001 FORD ESCAPE MY DRIVER SIDE REAR DOOR I PUT CHILD SAFETY ON WORKED FINE NEXT DAY WENT TO OPEN DOOR AND WOULD NOT OPEN SO WE TOOK DOOR PANEL OFF TRIED DOING EVERYTHING POSSIBLE EVEN SPRAYED WITH WD40 DID NOT WORK WE THINK IT THE LOCK MECHANISM IN BETWEEN DOOR AND BODY.MY NAME IS [XXX] HOW DO I GO ABOUT FIXING THIS I HAVE 2 YOUNG CHILDREN I NEED TO BE ABLE TO USES ALL THE DOORS MY CONTACT NUMBER IS [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6) *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10598915June 17, 2014
ENGINE
TL* THE CONTACT OWNS A 2001 FORD ESCAPE. THE CONTACT STATED THAT WHILE DRIVING 65 MPH, THE VEHICLE MADE A LOUD NOISE AND BLACK SMOKE STARTED TO EMIT FROM THE REAR END OF THE VEHICLE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC. THE TECHNICIAN DIAGNOSED THAT THE ENGINE WAS DEFECTIVE AND NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS UNKNOWN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10598418June 16, 2014
ENGINE, FUEL SYSTEM, GASOLINE
WE WERE DRIVING AROUND A CURVE AND ONTO A STRAIGHT PART OF THE ROAD ABOUT 40-43 MPH AND THE ENGINE JUST CUT OFF. WE WERE ABLE TO COAST OVER TO THE SIDE OF THE ROAD AND STOP. THE STEERING AND BRAKES HAD NO POWER. WE TRIED STARTING THE ENGINE AND IT CRANKED BUT ACTED LIKE IT WAS NOT GETTING ANY FUEL (THERE WAS HALF A TANK). WE LEFT TO GET A RIDE AND WHEN WE RETURNED TO TOW THE CAR IT STARTED RIGHT UP AND HAS BEEN DRIVING FINE SINCE. WE ARE AFRAID TO DRIVE IT NOW BECAUSE IF WE HAD BEEN IN TRAFFIC WE WOULD HAVE BEEN IN AN ACCIDENT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10596625June 6, 2014
STRUCTURE:BODY
I PURCHASED A 2001 FORD ESCAPE FROM COMMONWEALTH MOTORS IN RICHMOND, VA. AFTER PURCHASE THE DEALERSHIP WAS TO INSPECT AN ISSUE WITH THE REVERSE LIGHTS AS THEY WOULDN'T GO OUT. AFTER THE VEHICLE WAS BROUGHT BACK I NOTICED A PIECE OF RUSTED METAL FELL FROM AROUND THE DOOR PANEL. I LOOKED UNDERNEATH & DISCOVERED MASSIVE CORROSION & RUSTED CROSSBARS, FRAMES, GAS TANK, SHOCKS, ETC. EVERYTHING UNDER THE VEHICLE WAS RUSTED. SO, I CONTACTED THE DEALERSHIP AND EXPRESSED MY CONCERNS AND WAS TOLD THAT THE VEHICLE RUNS SO I SHOULD BE HAPPY. WELL, I FELT MY SAFETY WAS IN QUESTION SO I BEGAN SOME RESEARCH. WHAT I LEARNED WAS THE VEHICLE WAS NOT PURCHASED FROM "CARMAX" AS THE OWNER STATED, BUT THAT IT WAS PURCHASED FROM "CARMAX AUCTION". SO I CONTACTED THEM AND LUCKILY GOT A COPY OF THE BILL OF SALE. TO MY DISBELIEF THE BILL OF SALE STATES THIS VEHICLE HAS FRAME DAMAGE. SO I EQUIPPED WITH THIS BILL OF SALE, MET WITH THE OWNER AGAIN. HE SAID THE CAR DOESN'T HAVE A FRAME, THUS THIS WAS AN ERROR. HE WOULD NOT AGREE TO REASON AND TOLD ME I PURCHASED IT "AS IS". AS THE DAYS WENT ON MORE AND MORE BEGAN TO FALL APART. LESS THAN 60 DAYS AFTER PURCHASE, THE TRANSMISSION SHIFTED BECAUSE THE BRACE WAS RUSTED AWAY CAUSING THE COMPONENTS WITHIN THE TRANSMISSION TO CRACK SO I HAD TO GET IT REPLACED/REBUILT. MECHANIC SAYS THE TRANSMISSION WAS HANGING DOWN & AMAZED IT HADN'T FALLEN OUT. THE CORROSION WAS SO BAD HE HAD TO WELD A NEW BRACE TO HOLD THE NEW TRANSMISSION BUT IT IS WELDED TO THE FRONT BUMPER BAR BECAUSE NOTHING ELSE WILL SUPPORT ITS WEIGHT. THE SUBFRAME CRADLE CRACKED 2 DAYS BEFORE RECALL 14S02. I DON'T HAVE ANOTHER VEHICLE SO I HAD TO GET IT FIXED. IS IT POSSIBLE OTHER PARTS ARE BUILT WITH THE SAME MATERIAL AS THE SUBFRAME? MY CAR IS LIKE A CAVITY THAT WAS LEFT UNTREATED. IT WAS PURCHASED IN OHIO WHERE IT RESIDED FOR YEARS. I FEEL LOST. I HAVE BEFORE AND AFTER PICS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10594577May 28, 2014
STEERING
TL* THE CONTACT OWNS A 2001 FORD ESCAPE. THE CONTACT STATED THAT WHILE DRIVING 15 MPH, THE STEERING WHEEL BECAME DIFFICULT TO TURN AND THE VEHICLE VEERED TO THE RIGHT. THE CONTACT CRASHED INTO ANOTHER VEHICLE AND THE AIRBAGS DID NOT DEPLOY. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS CONFIRMED THAT THE VEHICLE WAS TOTALED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. AFTER THE FAILURE WAS EXPERIENCED, THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V165000 AND STATED THAT THE FAILURE COULD HAVE BEEN RELATED. THE FAILURE AND CURRENT MILEAGE WAS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10587092May 7, 2014
STEERING, SUSPENSION, STRUCTURE:FRAME AND MEMBERS:UNDERBODY SHIELDS
AS I WAS DRIVING THE CAR DOWN THE STREET I BEGAN LOOSING CONTROL OF THE STEERING. THE STEERING WHEEL WAS FACING A 90 DEGREE RIGHT ANGLE AS I WAS DRIVING STRAIGHT AND EVERY TIME I WOULD HIT A BUMP THE CAR WOULD JUMP TO THE RIGHT. THE STEERING WHEEL ALSO HAD A LOT OF PLAY WHILE DRIVING. I TOOK THE CAR STRAIGHT TO MY MECHANIC AND HE INFORMED ME THE CAR WAS NOT DRIVABLE OR SAFE DUE TO THE LOWER CONTROL ARM SEPARATING FROM THE SUBFRAME WHICH HAS TO DUE WITH RECALL # 14S02. IS THE SUBFRAME BEING REPLACED AT SOME POINT? THEY PUT A CROSSBRACE ON THE VEHICLE BUT IT IS STILL BEING DEEMED UNSAFE TO DRIVE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10586691May 5, 2014
ENGINE
STUTTERING AND STALLING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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