Ford Escape Complaints (2002)

1,027 consumer complaints on file.

#10009378June 14, 2002
ENGINE AND ENGINE COOLING:ENGINE
THIS IS THE SECOND TIME THAT ENGINE STALLED WHILE DRIVING AND THIS TIME I WAS ALMOST REAR ENDED. ALL FUNCTIONS SUDDENLY LOCKED UP. I HAD NO FUNCTIONALITY IN STEERING, BRAKES, AND ACCELERATION. I HAD NO CONTROL OF THE CAR AND CAR SLOWLY DIED. AFTER A FEW MINUTES I WAS ABLE TO RESTART CAR WITH NO PROBLEMS. THIS COULD BE A LIFE THREATENING PROBLEM IF ON A HIGHWAY THE NEXT TIME THIS HAPPENS. *TS *JB ***DIMSII IVOQ ENTRY POSTED AFTER 12-12-02 CUT OVER TO ARTEMIS***763065
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#763031June 13, 2002
POWER TRAIN:AUTOMATIC TRANSMISSION
ENGINED STALL WHILE COASTING DOWN A HILL AT 35 MPH. LOST POWER STEERING AND BRAKING.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8011661June 12, 2002
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
WHILE DRIVING AT LOW SPEED BETWEEN 5-20 MPH AND WITHOUT WARNING VEHICLE WILL STALL. DEALER HAS BEEN NOTIFIED ABOUT PROBLEM .MECHANIC HAS SERVICED VEHICLE SEVERAL TIMES; HOWEVER, COULD NOT SEEM TO REMEDY THE PROBLEM.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8011663June 12, 2002
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS, ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
WHILE DRIVING APPLIED ON BRAKES AND WITHOUT WARNING BRAKES DID NOT FUNCTION, RESULTING IN VEHICLE STALLING. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8011665June 12, 2002
STEERING:HYDRAULIC POWER ASSIST SYSTEM
WHILE DRIVING AT 20 MPH AND WITHOUT WARNING POWER STEERING LOCKED UP. CONSUMER WAS ALMOST INVOLVED IN AN ACCIDENT. DEALER HAS BEEN NOTIFIED. HOWEVER, HAS NOT FOUND A REMEDY.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8011666June 12, 2002
ELECTRICAL SYSTEM:WIRING:INTERIOR/UNDER DASH
WHILE DRIVING AT NIGHT AND WITHOUT WARNING DASHBOARD LIGHTS WENT OUT, RESULTING IN DRIVER UNABLE TO SEE SPEEDOMETER OR DASHBOARD SIGNALS.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#762938June 11, 2002
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
OWNED THE VEHICLE FOR ONLY TWO WEEKS AND 165 MILES. NOTICED STAINS ON MY DRIVEWAY. TOOK VEHICLE TO DEALER AND WAS TOLD THAT THE ENGINE WAS LEAKING OIL. FORD TOLD THE DEALER TO INSTALL A NEW ENGINE (ON MY BRAND NEW CAR). THEY GAVE ME A CHEAP RENTAL CAR TO DRIVE WHILE MY NEW ONE IS BEING REPAIRED. I PAID CASH FOR THE CAR. NOW I'M WITHOUT THE CAR AND WITHOUT THE MONEY. LEMON LAWS DON'T EVEN PROTECT ME AT THIS POINT.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#762826June 8, 2002
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
VEHICLE STALLS WHILE TRAVELING AT APPROX 40 MPH. DEALER HAS BEEN UNABLE TO CORRECT PROBLEM AFTER 4 REPAIR ATTEMPTS. HAS INVOLVED MANUFACTURERS FIELD SERVICE ENGINEER WHO ALSO HAS BEEN UNABLE TO CORRECT PROBLEM. MANUFACTURER CLAIMS THEY ARE GOING TO REPURCHASE VEHICLE DUE TO STALLING PROBLEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#762717June 6, 2002
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
VEHICLE STALLED WHILE TRAVELING DOWNHILL WITHOUT WARNING. THIS IS A NEW REPLACEMENT VEHICLE THAT I GOT FROM THE MANUFACTURER BECAUSE MY PREVIOUS VEHICLE HAD THE SAME PROBLEMS. VERY DANGEROUS AND NEEDS TO BE TAKEN SERIOUSLY. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#762603June 3, 2002
ELECTRICAL SYSTEM:IGNITION
CAR STALLED DURING HEAVY TRAFFIC. MANY IRATE DRIVERS. NO WARNING PRIOR TO STALL. THIS HAS BEEN THE 4TH TIME.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#762453May 30, 2002
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM, UNKNOWN OR OTHER
I WAS DRIVING IN AFTERNOON TRAFFIC YESTERDAY WHEN MY CAR WENT FROM 40 MPH TO 20 MPH. OIL LIGHT AND EMISSIONS LIGHT CAME ON, AND THEN THE CAR STALLED AND ROLLED TO A STOP. I TURNED THE ENGINE OFF, AND IT RESTARTED AFTER FIVE MINUTES. I MADE IT HOME. IT WAS QUITE SCARY AS I WAS SITTING IN TRAFFIC. I HAD HEARD FROM SOMEONE IN A SHOPPING CENTER ABOUT THIS PROBLEM WITH THEIR 2001 MODEL. UPON RESEARCH ON YOUR SITE TODAY, I AM ALARMED AT THE NUMBER OF OCCURRENCES AND THAT THIS IS A SERIOUS PROBLEM. I WILL BE TAKING TO THE DEALERSHIP TODAY FOR REPAIR. I AM CONCERNED THAT FORD HAS NOT DONE ANYTHING ABOUT THIS AFTER READING HOW WIDE-SPREAD THIS IS. I AM TERRIFIED TO DRIVE IT NOW AS I HAVE A TWO YEAR OLD DAUGHTER AND AM SIX MONTHS PREGNANT.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#762483May 30, 2002
UNKNOWN OR OTHER, ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
WHILE DRIVING MY 2002 ESCAPE STALLS--NO POWER--NO BRAKES. THE POWER STEERING GOES OUT THE THE ENGINE LIGHT COME ON.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#762371May 28, 2002
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
ENGINE STALLS FOR NO APPARENT REASON WHILE TRAVELING DOWN HILL.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#762244May 24, 2002
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
ON TWO OCCASIONS, WHILE COASTING DOWN A HILL NEAR MY HOME, THE ENGINE OF MY 2002 FORD ESCAPE XLT HAS QUIT. I DISCOVERED THIS WHEN I TRIED TO ACCELERATE AT THE BOTTOM ON THE HILL, ONLY TO FIND THAT THE GAS PEDAL DIDNT RESPOND. ON THE FIRST OCCASION, I PULLED OVER AND STOPPED, PUT THE CAR IN PARK, AND RESTARTED IT WITHOUT ANY PROBLEMS. ON THE SECOND OCCASION, I PUT THE GEAR SELECTOR INTO NEUTRAL AND QUICKLY RESTARTED WHILE COASTING ALONG. ON BOTH OCCASIONS, CARS IN BACK OF ME HAD TO BRAKE SHARPLY TO AVOID COLLISION. BOTH INSTANCES WERE IN APRIL 2002, ABOUT THREE WEEKS APART. AT THE TIME, THE CAR WAS ABOUT 5 MONTHS OLD AND HAD BEEN DRIVEN ABOUT 5500 MILES. I TOOK THE CAR TO THE DEALER ON 5/23/02. THE INVOICE SAYS THAT THEY PERFORMED A WDS TEST, REBURNED AND UPDATED THE PROCESSOR. THERE IS NO EVIDENCE THAT NEW PARTS WERE USED. HANDWRITTEN NOTES ON THE PAPERWORK INDICATE A TECHNICAL SERVICE BULLETIN WAS USED TO GUIDE THE REPAIR, BUT THE NUMBER WASNT GIVEN. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#762257May 24, 2002
ELECTRICAL SYSTEM:IGNITION
VECHICLE STALLS FOR UNKNOWN REASON WHILE DRIVING.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#762009May 17, 2002
STEERING:HYDRAULIC POWER ASSIST SYSTEM, VEHICLE SPEED CONTROL, SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
ALL FUNCTIONS SUDDENLY LOCKED UP. I HAD NO FUNCTIONALITY IN STEERING, BRAKES, AND ACCELERATION. I HAD NO CONTROL OF THE CAR AND CAR SLOWLY DIED. AFTER A FEW MINUTES I WAS ABLE TO RESTART CAR WITH NO PROBLEMS. BUT THIS COULD POTENTIALLY HAVE CAUSED A FATAL ACCIDENT IF ENVIRONMENT, SPEED, ETC., WERE JUST SLIGHTLY DIFFERENT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#762029May 17, 2002
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP, POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM), ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
BOUGHT VEHICLE 11/1/2001. THE FIRST TIME, 1/9/2002 WITH ONLY 1547 MILES, LET OFF OF GAS, COASTING DOWN HILL, APPROX 40 MPH, CAR DIED, LOST POWER STEERING AND BRAKES. AFTER COASTING TO A STOP, CAR RESTARTED. DEALER REPLACED POWERTRAIN CONTROL MODULE RELAY. 2ND TIME, ON 5/3/2002, WITH 3949 MILES, SIMILAR CONDITIONS, CAR DIED, LOST POWER STEERING AND BRAKES, CAR RESTARTED AFTER COASTING TO A STOP. DEALER CHANGED THE FUEL MIXTURE IN THE COMPUTER. I HAVE SERIOUS DOUBTS THAT THIS HAS FIXED THE PROBLEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#761701May 8, 2002
VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM
MUSTY/FOUL SMELL COMING FROM THE HEATING/AIR CONDITIONER VENTS.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8009307May 7, 2002
POWER TRAIN:AUTOMATIC TRANSMISSION
VEHICLE CUTS OFF WHEN DECELERATING, GOING DOWN A HILL TO ACCELERATE UP A HILL. PROBLEM IS INTERMITTENT. ALSO, FORD IS AWARE OF PROBLEM, BUT NOT SURE OF WHAT SOLUTION COULD CURE THE PROBLEM. PLEASE PROVIDE MORE INFORMATION.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#761435May 1, 2002
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
WHEN I TEST DROVE THE 2002 FORD ESCAPE ON SATURDAY, APRIL 20, 2002, THE BRAKES WERE SPONGY BUT I WAS TOLD THAT NEW BRAKES HAVE TO "WEAR IN" BEFORE THEY GET SOLID. I BOUGHT THE VEHICLE. THE BRAKES SEEMED TO GET MORE SPONGY AFTER WE HAD DRIVEN IT HOME, SO I CALLED NORTHSTAR FORD ON MONDAY, APRIL 22, TO HAVE THEM CHECK THE BRAKES AND CORRECT A VIBRATION ON TUESDAY MORNING AT 8:00. AT THAT APPOINTMENT THEY WORKED ON CORRECTING THE VIBRATION BUT THEY DIDN'T DO ANYTHING ABOUT THE BRAKES. THAT AFTERNOON WHEN I DROVE THE ESCAPE DOWNTOWN DULUTH, WHEN I STOPPED AT A RED LIGHT ON A HILL, I NOTICED THAT WITH MODERATE PRESSURE I COULD PUSH THE BRAKE PEDAL NEARLY TO THE FLOOR. I MADE ANOTHER APPOINTMENT FOR THURSDAY, APRIL 25, TO HAVE THEM WASH OFF SOME TIRE DRESSING THAT HAD SPATTERED ON THE VEHICLE. WHEN I ASKED THEM TO CHECK THE BRAKES, THEY SAID THE BRAKES WERE NORMAL AND THEY WOULDN'T DO ANYTHING ABOUT THE BRAKES. SO I GAVE THEM A PAPER TO SIGN THAT STATES "THE BRAKES ON OUR FORD ESCAPE ARE FUNCTIONING NORMALLY EVEN THOUGH THEY ARE VERY 'SPONGY.' FURTHERMORE, WHEN MODERATE PRESSURE IS APPLIED TO THE BRAKE PEDAL, THE PEDAL GOES NEARLY TO THE FLOOR. THIS TYPE OF BRAKE RESPONSE IS NOT CONSIDERED A SAFETY HAZARD. " THE SERVICE PEOPLE AT NORTHSTAR TOLD ME THE BRAKES WERE NORMAL, BUT THEY WOULDN'T SIGN THE PAPER. I'M REALLY WORRIED THAT IF I EVER HAVE TO MAKE A PANIC STOP THE BRAKES ARE GOING TO FAIL. I DON'T TRUST A BRAKE PEDAL THAT GOES NEARLY TO THE FLOOR. WHEN IT BECAME CLEAR THAT THEY WERE NOT GOING TO DO ANYTHING ABOUT THE BRAKES, I TRIED TO GET MY TRADE IN BACK AND LEAVE THE ESCAPE AT THE DEALERSHIP, BUT THEY WOULDN'T LET ME OUT OF THE CONTRACT. PLEASE CHECK INTO THIS TO SEE IF THESE BRAKES ARE INDEED NORMAL.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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