Ford Escape Complaints (2017)

2,704 consumer complaints on file.

#11645189February 26, 2025
ENGINE
Check engine light came on at 104,000 miles (after a recent 100K mile tune up) Independent mechanic diagnosed 2 issues: a P0301 Cylinder 1 misfire detected. Also a P0316 Cylinder 1 misfire detected on start-up. Mechanic pressurized cooling system, let sit, and then pressure dropped to 10 PSI. We were told it was a coolant intrusian with coolant was leaking into cylinder and if we drove it much longer the engine would fail. We were told we would need a new engine, approximatley $8000 quote. We were also told Ford knows of this issue and has since build a new engine for this car--yet has NOT recalled or helped all these people who have this engine failure due to this defect. This is a major defect that we (and others) should get help or compensation for. We are not going to spend 8K to fix. Today's diagnosis cost us $325 plus the $700 tune up a month ago. We put 1K into this car in 2 months --quotes and documentation attached
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11644479February 24, 2025
ENGINE, FUEL/PROPULSION SYSTEM
Coolant leaked out, and ran hot. Refilled coolant and it didn't leak out but still runs hot. Mechanic said the car runs hot as soon as it’s turned on; coolant is leaking into the cylinders or warped cylinders causing engine block cracks. Another problem is when I get fuel and start the car back up “auto manual restart” comes up on the dash and car shuts off. Car also sputters then shuts off every time I turn it back on after that until I press the gas pedal a few times. Has been smoking since April of 2024 but coolant problem occurred sometime in January of 2025. Fuel issue had been happening since September of 2024.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11644575February 24, 2025
POWER TRAIN, ENGINE
The contact owns a 2017 Ford Escape. The contact stated while his wife was driving 35 MPH, the vehicle hesitated. In addition, while attempting to depress the accelerator pedal, the vehicle failed to respond as needed. The “Engine Fault - Service Now” warning light was illuminated. The contact stated that an independent mechanic was contacted. The vehicle was taken to an independent mechanic where it was diagnosed and determined that the shifter cable had failed, and the transmission needed to be replaced. The vehicle was not repaired. The contact stated that the VIN was not included in NHTSA Campaign Number: 22V413000 (POWER TRAIN). The manufacturer was notified of the failure but offered no assistance, and informed the contact that the recall was closed. The manufacturer referred the contact to the NHTSA Hotline to report the failure. The failure mileage was 16,821.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11644596February 24, 2025
ENGINE
The contact owns a 2017 Ford Escape. The contact stated while attempting to start the vehicle, the contact heard an abnormal sound coming from the engine. The contact stated that a technician noticed coolant leaking into the engine. The dealer was contacted. The vehicle was taken to O'Reilly's and the contact was notified of a misfire in cylinder #2. The vehicle was then taking to the dealer where it was diagnosed and determined that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 109,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11644232February 22, 2025
ENGINE
Oil is leaking into my cylinder 3 and 4. I’ve been reading all over that a lot of people are having issues with same thing on there ford escape.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11644317February 22, 2025
ENGINE
Cylinder 3 is leaking coolant please reference claim 11643983
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11643983February 20, 2025
ENGINE AND ENGINE COOLING
The contact owns a 2017 Ford Escape. The contact stated that while starting the vehicle, the engine made an abnormal beeping sound and then unexpectedly shut off. The check engine warning light was illuminated, and the "Engine Fault Service Now" message was displayed. The vehicle was restarted, but the engine overheated. The contact added coolant to the reservoir; however, the failure persisted. The vehicle was towed to an independent mechanic, who determined that there was a crack in cylinder #3 and coolant intrusion into the engine. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and a case was opened. The failure mileage was approximately 138,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11643696February 19, 2025
ENGINE
The contact owns a 2017 Ford Escape. The contact stated that while driving at an undisclosed speed, the check engine warning light was illuminated. The vehicle was driven to the residence. The contact stated that a mobile mechanic inspected the vehicle and diagnosed the vehicle with a misfire in cylinder #3. The contact was informed that the spark plugs and ignition coils needed to be replaced. The vehicle was repaired. The failure reoccurred. The vehicle was taken to another independent mechanic where it was diagnosed with a coolant leak in cylinder #3 and engine failure. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure but provided no assistance. The contact was advised to contact the NHTSA Hotline to report the failure. The failure mileage was approximately 101,854.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11643756February 19, 2025
ENGINE
Regarding 2017 Ford Escape: Coolant is intruding into the firing cylinder. In my case it was cylinder #3 and was confirmed by KeyScales in Leesburg, Florida. Upon speaking with a Ford Motor Company representative, they told me it was a known problem but no recalls have been issued by NHSTA even though a similar recall has been issued for 2013 Ford Escapes. I was told the engine will fail quickly and should be replaced immediately at a cost of $10,400.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11643762February 19, 2025
ENGINE AND ENGINE COOLING
The contact owns a 2017 Ford Escape. The contact stated that the check engine warning light was illuminated. The vehicle was taken to a local dealer where the vehicle was diagnosed and the contact was advised that coolant intrusion had been found in the short block of the engine, and that the short block needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 111,390.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11643440February 18, 2025
ENGINE, ENGINE AND ENGINE COOLING
The contact owns a 2017 Ford Escape. The contact stated while her daughter was driving out of the school parking lot at an undisclosed speed, the vehicle made an abnormal sound and stalled. There was no warning light illuminated. The vehicle failed to restart and was towed to an independent mechanic, where it was diagnosed and determined that the engine block was fractured, and there was coolant intrusion in cylinders #3 and #4. The mechanic determined that the engine needed to be replaced. The vehicle was not repaired. The dealer was not notified of the failure. The contact related the failure to an undisclosed TSB. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 98,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11643399February 18, 2025
ENGINE AND ENGINE COOLING
The contact owns a 2017 Ford Escape. The contact stated while driving at various speeds, she noticed the water meter gauge was lower than normal. The check engine warning light was illuminated. The vehicle was taken to a local independent mechanic and was diagnosed with coolant intrusion into cylinder #3. The vehicle was not repaired because the warranty had expired. Upon further inspection, the contact related the failure to TSB 19-2172; however, the vehicle was not included. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 100,511.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11643191February 17, 2025
ENGINE
Coolant intrusion into the engine block. Dealer says engine needs to be replaced
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11642952February 15, 2025
ENGINE
2017 ford escape we were taking a 4 hour drive car made some strange noise check engine light came on well half way to our destination car began spitting and sputtering we pulled into a car part dealer and began changing things spark plugs air filter car continued to read mis fire we drove home car would not go over 50 black smoke pouring from it making horrible noises got it home went straight to a garage the engine had leaked coolant into had to replace engine total cost 5000 dollars
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11642715February 14, 2025
ENGINE
The contact owns a 2017 Ford Escape. The contact stated while parked and attempting to start the vehicle, the check engine warning light illuminated. The contact stated that the vehicle hesitated while attempting to depress the accelerator pedal and failed to respond as needed. The contact stated that a dealer was contacted. The vehicle was taken to the dealer where it was diagnosed and determined that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure but offered no assistance The manufacturer referred the contact to the NHTSA Hotline to report the failure. The failure mileage was 91,271.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11642568February 13, 2025
ENGINE, ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:CATALYTIC CONVERTOR, VISIBILITY/WIPER
The contact owns a 2017 Ford Escape. The contact stated that while driving 35-40 MPH, the check engine warning light was illuminated. The contact stated that while it was raining the windshield wipers became inoperable. The vehicle was taken to an independent mechanic who determined that the catalytic converter, windshield wiper motor, and emission coil needed to be replaced. The vehicle was repaired, but the failure recurred. The local dealer was contacted, but the vehicle was not diagnosed or repaired. The manufacturer was contacted and referred the contact to the NHTSA Hotline. The failure mileage was approximately 120,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11642589February 13, 2025
ENGINE
Coolant is leaking from the system into the cylinder causing a check engine light and cylinder misfire.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11642642February 13, 2025
ENGINE
My 2017 Ford Escape had the check engine light come on, on Dec 15 2024, and then it went away. It came back on on Jan 7, 2025 and I took the car in to Ford and they told me after doing a pressure test on the coolant, that I need a new engine. The cost is $9800. There was a cylinder 3 misfire and coolant was low. I have the coolant intrusion issue that is a known defect. Ford Corporate is not willing to help I was told. I had a 96 month extended warranty but it ended on 11-29-2024. The car has 93K miles and all service and repairs have been done at the Ford dealership.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11642236February 12, 2025
ENGINE AND ENGINE COOLING
The contact owns a 2017 Ford Escape. The contact stated that while driving at an undisclosed speed, the engine briefly shuddered before returning to normal functionality; however, the failure became a regular occurrence. The check engine warning light was illuminated. The vehicle was taken to an independent mechanic, who determined that coolant intrusion into several cylinders had caused damage to the engine. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The vehicle was taken to the dealer, who confirmed the diagnostic result. The vehicle was not repaired. After investigating the failure, the contact related the failure to Customer Satisfaction Program: 21N12. The manufacturer was notified of the failure, a case was opened, and the contact was referred to the NHTSA Hotline for assistance. The failure mileage was 97,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11641898February 11, 2025
FUEL SYSTEM, GASOLINE:STORAGE:EVAPORATIVE EMISSIONS:CANISTER
The contact owns a 2017 Ford Escape. The contact stated that the vehicle was difficult to start after refueling. The contact stated that after the vehicle was started, the vehicle shut off while depressing the accelerator pedal. The contact stated that the vehicle was able to be restarted and responded as needed after several attempts. The contact stated that the failure had become a consistent failure. The check engine warning light was illuminated. The vehicle was taken to the dealer, where it was diagnosed that the canister purge valve had failed and needed to be replaced. The vehicle was repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline to report the failure. The failure mileage was approximately 88,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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