Ford Escape Complaints (2017)

2,704 consumer complaints on file.

#11652118April 1, 2025
ENGINE AND ENGINE COOLING
The contact 's daughter owns a 2017 Ford Escape. The contact stated that while performing an oil change on the vehicle, the contact noticed that the coolant level was abnormally low. The vehicle was taken to the local dealer, where it was diagnosed that there was coolant intrusion into the cylinder. The dealer determined that the short block needed to be replaced. The vehicle was repaired, but the failure recurred. The contact stated that the dealer had mis-diagnosed the vehicle. The check engine warning light was illuminated the following day. The vehicle was taken back to the local dealer, where it was diagnosed and determined that the intercooler and the cylinder head had failed. The vehicle was repaired. The manufacturer was contacted and assisted in covering the cost of the repair. The approximate failure mileage was 74,035.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11651754March 31, 2025
ENGINE
My 2017 Ford Escape 2.0 liter has a crack in the engine block and coolant leaking into the #1 cylinder. My car was diagnosed at Columbia Ford in CT. My car has < 80,000 miles and needs a new engine! No recalls found at this time. I did contact Ford and am waiting to hear back. This is a known problem by Ford and I believe there is a recall on the 1.5 liter engine with the same problem.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11651915March 31, 2025
ENGINE
Coolant intrusion, a defect where coolant leaks into the engine's cylinders, causing misfires and engine damage.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11651485March 29, 2025
POWER TRAIN
A design problem with the 2017 Ford Escape Ecoboost 2.0 turbo engine causing a coolant intrusion. As a result, my car check engine light is on. The car cannot pass smog. I have to refill the coolant daily. This coolant intrusion problem is a known design defect as such their needs to be a recall issued to replace the long block. I was not informed of the problem when I purchased the vehicle. The dealership will not honor their lifetime powertrain warranty as they state it is a head gasket problem, when it is actually a known design defect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11651251March 28, 2025
POWER TRAIN
The contact owns a 2017 Ford Escape. The contact stated that the gear shifter indicator failed to display the correct gear that the gear shifter was shifted into. The contact stated that there was a message for a transmission issue; however, the contact was unsure what the message indicated. The vehicle was not taken to the dealer to be diagnosed or repaired. The contact received notification of NHTSA Campaign Number: 22V413000 (Power Train); however, the VIN was not included. The manufacturer was not informed of the failure. The failure mileage was unknown.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11651289March 28, 2025
ENGINE
On February 3,2025 I was driving car on highway when engine's red light came on. I called local Ford dealership and they said to drive car in to them. On February 19, 2025 after they performed inspection I was told engine light came on due to " long block due to coolant intrusion into cylinder #2".
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11651382March 28, 2025
ENGINE
Engine failure. Known Ford engine problem due to antifreeze intrusion into the engine.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11651107March 27, 2025
ENGINE
coolant leak and intrusion into cynlinder. resulted in spark plug corrosion, siezed spark plug, unable to remove
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11651191March 27, 2025
POWER TRAIN
January 2, 2025, I took my car to Huntley Ford for a Complete Multi Point Inspection and oil change. It passed on all accounts. One of the many items checked was the Transmission Fluid. It was marked Good. March 25, 2025 (3 months later) I took my car back to Huntley Ford for a vibration / noise. They informed me that the transmission is now shot and needs to be replaced. They said the transmission fluid is black and thick and filled with debris. The inspection report they gave me 3 months ago, said that the Transmission Fluid was Good. My transmission didn't go from Good to damaged beyond repair, in just 3 months. Huntley Ford is negligent, and they expect me to pay $7,000 to replace the transmission. In addition, when Huntley Ford replaced the engine just 8 months ago, they made no note of a failing transmission. It’s common practice to check the transmission during an engine replacement. The engine and the transmission work together to provide the power and control for driving.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11650790March 26, 2025
ENGINE
The engine has a coolant leak to the engine block. Faulty engine design.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11650797March 26, 2025
ENGINE AND ENGINE COOLING
The contact owns a 2017 Ford Escape. The contact stated that during the initial start-up, the vehicle shuddered for a while before running properly. The check engine warning light was illuminated. The vehicle was taken to the dealer, who diagnosed the vehicle with engine failure due to coolant leaking into the engine. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was informed of the failure and opened a case. The manufacturer referred the contact to the NHTSA Hotline to report the failure. The failure mileage was 53,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11650869March 26, 2025
ENGINE AND ENGINE COOLING, VEHICLE SPEED CONTROL
The contact owns a 2017 Ford Escape. The contact stated that while driving 25 MPH, the vehicle lost motive power. The vehicle was slow to accelerate. There was white smoke coming from the exhaust, with the check engine warning light illuminated and flashing on and off. The vehicle was taken to a local dealer, where it was diagnosed and determined that there was a crack in cylinders #3 and #4. The dealer recommended that the engine be replaced. The vehicle was not repaired. The manufacturer was contacted and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 136,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11650954March 26, 2025
ENGINE
My engine died due to coolant leaking into the cylinder due to a manufacturing defect that FORD had known about for many years but about which we, the drivers were not warned. This could have happened on a busy freeway and been very dangerous.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11650534March 25, 2025
ENGINE AND ENGINE COOLING
The contact owns a 2017 Ford Escape. The contact stated that while his daughter was driving at an undisclosed speed, the check engine warning light illuminated. The vehicle was taken to the dealer, where it was diagnosed that there was coolant leaking into the cylinders. The dealer determined that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 78,500.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11650560March 25, 2025
ENGINE AND ENGINE COOLING
The contact owns a 2017 Ford Escape. The contact stated while the vehicle was parked, the vehicle started shaking abnormally. The check engine warning light became illuminated. The contact stated that the vehicle stalled while leaving her property. The vehicle was restarted, and there was an abnormal sound coming from the engine. The contact stated that there was an abnormal chemical odor coming from the exhaust pipe. The vehicle was taken to an independent mechanic who diagnosed the vehicle with coolant intrusion into cylinder #2. The contact stated that the spark plugs, coil packs, and purge valve were replaced. The contact stated that the failure persisted. The manufacturer was made aware of the failure but offered no assistance. The approximate failure mileage was 85,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11650133March 24, 2025
SEAT BELTS
The driver seatbelt will not lock when fully extended or in the event of an accident. This will be the third time that I will have had to have this repair done. Ford warrants the part for 5 years or 60,000 miles. I am out of the five year window but I just turned 60,000 miles. Repair will cost upwards of $800. Unfortunately I am not in the habit of checking my seatbelt to see if it works. There was no warning that the seatbelt was not operating properly. If I am in an accident, the seatbelt will be useless. I discovered the malfunction by chance the other day.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11650175March 24, 2025
ENGINE AND ENGINE COOLING
The contact owns a 2017 Ford Escape. The contact stated that upon starting the vehicle, there was an abnormal sound coming from the engine before the vehicle stalled. The engine over-temperature warning light was illuminated. The contact stated that the vehicle was restarted; however, while driving 5 MPH, the failure recurred. The vehicle was towed to an independent mechanic, where it was diagnosed, and the contact was informed that there was coolant intrusion into the engine and that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 117,200.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11650263March 24, 2025
ENGINE
Had the motor replaced in 2021 for cylinder 3 misfire , i had the car parked in my driveway & i go to start the car & the temperature is immediately going to hot. I had the car diagnosed and the motor is blown once again. My car is well taken care of with oil changes & maintence.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11650006March 23, 2025
ENGINE, FUEL/PROPULSION SYSTEM
Issues described in Ford Technical Service Bulletin 22-2229. 2.0L EcoBoost - Coolant in Cylinders, white exhaust smoke and/or illuminated malfunction indicator light.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11650031March 23, 2025
ENGINE
I was driving from Colorado to Moab, Utah in Feb 2025 when my car’s engine started making a ticking noise. It had only about 80,000 miles on it at the time and had never had any major issues in the past. I’ve only ever taken it to the Ford service department for regular maintenance and they do a multi point inspection every time—I went in January a month before the trip to Moab and they had found no issues. I took it into 2 mechanics and both said I’d need to replace the engine. The diagnostic from Ford is below. Customer Reports: C/S HEARING A TICKING NOISE COMING FROM ENGINE. CHECK AND ADVISE. Caused by: AUDIBLE TICKING NOISE AROUND CYLINDER 3. NO CODES. REQUIRES TEAR DOWN TO PINPOINT. ADVISE ENGINE REPLACEMENT. Because both mechanics said we’d need a new engine for $6-9k we had to sell the car in Moab and try to figure out how to get back home to Colorado.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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