Ford Escape Complaints (2017)

2,704 consumer complaints on file.

#11653945April 10, 2025
POWER TRAIN
The contact owns a 2017 Ford Escape. The contact stated while driving 60 MPH and while depressing the accelerator pedal, the vehicle hesitated while responding. The powertrain malfunction warning light was illuminated. The contact pulled over to the right of the road and left the vehicle unoccupied for several days. The vehicle was towed to an independent mechanic where it was diagnosed and determined that the transmission needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The manufacturer transferred the contact to NHTSA Hotline to report the failure. The approximate failure mileage was 140,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11653957April 10, 2025
ENGINE
Coolant leak. Originally had my transmission rebuilt in January 2025. My coolant overflow was completely empty, and upon filling it to the max, the next day it was below the minimum line on the overflow. I filled my coolant overflow on 3/23/25, and now it's completely bone dry again.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11653996April 10, 2025
ENGINE
A very known issue of coolant intrusion to 2.0L ecoboost engine. Ford even admits they know and have redesigned replacement engines, but has consumers pay over 8K to put redesigned engine in! Absurd! Engine can lock/seize at anytime. Which can ultimately cause death by wreck if car quits unexpectedly on the road! My 2017 Ford Escape 2.0l ecoboost engine was confirmed today to have coolant intrusion. These cars keep being resold and becoming new owners headache while the dealer KNOWS! THIS SHOULD BE RECALLLED!! If Hyundai can stand by a faulty engine and fix their faulty engine, Ford should too!!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11653755April 9, 2025
ENGINE
The contact owns a 2017 Ford Escape. The contact stated that while driving at an undisclosed speed, there was a misfire coming from the engine with the check engine warning light illuminated. The vehicle was taken to an independent mechanic however, the vehicle was not diagnosed. The mechanic contacted a dealer for further assistance. The dealer confirmed that there was a known issue with the engine failure in similar vehicles. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure, and a case was opened. The failure mileage was approximately 60,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11653416April 8, 2025
ENGINE AND ENGINE COOLING
The contact owns a 2017 Ford Escape. The contact stated that the engine overheated while driving at various speeds and was consuming an excessive amount of coolant. The contact stated that while driving 65 MPH, the check engine warning light was illuminated. The vehicle was taken to Weed Family Automotive, where it was diagnosed and determined that a head gasket failure had caused coolant to leak into the engine, causing a misfire while driving. The mechanic determined that the engine needed to be replaced. The vehicle was not repaired. The dealer was notified of the failure and informed the contact that the cost of the repair would be a significant amount. The manufacturer was not notified of the failure. The failure mileage was approximately 90,274.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11653508April 8, 2025
POWER TRAIN
The contact owns a 2017 Ford Escape. The contact stated that upon attempting to accelerate from a stoplight, the transmission failed to shift into gear, and the contact was forced to pull over onto the side of the road. There were no warning lights illuminated; however, the message "Transmission Fault - Please see Service Center" was displayed. The vehicle was towed to a local independent mechanic to be diagnosed and the contact was informed that the transmission was faulty and needed to be rebuilt or replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 170,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11653539April 8, 2025
ENGINE
Engine coolant leaks into the engine and it shuts down. Happened 3 times. We repaired not knowing it was same issues and now it broke down again on the highway. Now the mechanic says "you need a new engine". Perfect service records.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11653544April 8, 2025
ENGINE
I purchased this vehicle very recently, and it has only 46,620 miles on it. However, the engine completely failed. I had it inspected by a licensed mechanic, and the diagnosis showed serious internal engine failure, including no compression and a blown head gasket. The repair estimate is over $6,000. I contacted Ford Customer Service, but they said they cannot provide any help at this time. The dealership I bought it from also refused to take responsibility. This has caused me significant financial and emotional stress. I would like to formally report this issue, and ask NHTSA to investigate whether this is a common defect in 2017 Ford Escapes with EcoBoost engines.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11653190April 7, 2025
ENGINE AND ENGINE COOLING, ENGINE
The contact owns a 2017 Ford Escape. The contact stated that while starting the vehicle, the check engine warning light illuminated. The vehicle was taken to the dealer, who determined that there was coolant intrusion into the engine. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and advised the contact to file a complaint with the NHTSA Hotline. The failure mileage was approximately 120,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11653217April 7, 2025
SERVICE BRAKES, HYDRAULIC
The contact owns a 2017 Ford Escape. The contact stated that while driving 40 MPH, the brakes engaged unintendedly, and the vehicle came to an immediate stop. There was no warning light illuminated. The engine did not turn off, and the contact stated that there was no traffic nearby during the failure. The local dealer was not contacted. The vehicle was not repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 123,601.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11652918April 5, 2025
ENGINE
Check engine light came on and code said cylinders 1 and 2 were misfiring. Took it to dealership and were told coolant leaked/intrusion that has ruined the engine. Dealership stated that Ford is aware of the problem that is due to a design flaw but has yet to rectify the problem for customers. This is absolutely putting the safety of vehicle operators in danger as well as others on the road.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11652958April 5, 2025
ENGINE, ELECTRICAL SYSTEM
Engine block problems , fluid leakage.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11652782April 4, 2025
ENGINE AND ENGINE COOLING
The contact's wife owns a 2017 Ford Escape. The contact stated that upon starting the vehicle, the check engine warning light illuminated. The vehicle was taken to the dealer, where it was diagnosed with coolant intrusion into the engine long block resulting in engine failure. The vehicle was not repaired. The manufacturer was notified of the failure and informed the contact that the VIN was not included in a recall. The manufacturer referred the contact to the NHTSA Hotline to report the failure. The failure mileage was approximately 93,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11652803April 4, 2025
ENGINE AND ENGINE COOLING
The contact owns a 2017 Ford Escape. The contact stated that upon starting the vehicle, there was white smoke coming from the exhaust pipes. The contact stated that after a visual inspection of the engine compartment, the contact became aware that the engine oil level was extremely low. No warning lights were illuminated. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not repaired. After investigating the failure, the contact related the failure to Customer Satisfaction Program: 21N03. The manufacturer was notified of the failure, a case was opened, and the contact was referred to the NHTSA Hotline for assistance. The failure mileage was 78,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11652810April 4, 2025
ENGINE, ENGINE AND ENGINE COOLING
The contact owns a 2017 Ford Escape. The contact stated that upon starting and driving at an undisclosed speed, the engine warning light illuminated. The vehicle hesitated with a misfire in cylinder #2. The vehicle was taken to an independent mechanic who informed the contact that the engine needed to be replaced. The vehicle was taken to the local dealer, where it was diagnosed with coolant intrusion into the engine. The dealer informed the contact that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was contacted, but no assistance was provided. The approximate failure mileage was 70,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11652833April 4, 2025
SERVICE BRAKES, ENGINE
The contact owns a 2017 Ford Escape. The contact's daughter stated that while driving 40 MPH around a bend, the brakes failed to function as intended. The contact's daughter depressed the brake pedal, but the brake pedal seized. The contact's daughter had to depress the brake pedal with force. The vehicle came to a stop when the contact's daughter shifted the vehicle into park(P). The vehicle was towed to an independent mechanic, who diagnosed the vehicle with vacuum brake booster pump failure. The vehicle was repaired. The contact's daughter stated that when the mechanic took the vehicle for a test drive, the timing belt fractured. The vehicle was then diagnosed with engine failure. The contact was informed that the engine needed to be replaced. The vehicle was not repaired due to the cost. The manufacturer was not notified of the failure. The failure mileage was 126,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11652617April 3, 2025
ENGINE
Our engine light came on in our 2017 Ford Escape Titanium with 51,917 miles on it on February 3, 2025, so we immediately visited our Ford dealer. The codes were P0302 and P0316 for misfire. Repairs completed included spark plugs, induction kit, air intake cleaner, sealant belts and gaskets, brake cleaner, antifreeze, and oil conditioner. We paid $3,979.21 for this repair. We picked up the vehicle and shortly later at 52,144 miles, it exhibited the exact same symptoms. We went back to the dealer and we were told that we then needed a new engine due to a coolant leak that had damaged ours. They did credit us back a small amount from the previous repair, but we paid this time $7,371.85 to have our car repaired. All of this has happened before 53,000 miles. We were told there was a coolant leak and that is what damaged the engine. Ford is very aware of this problem. We did speak with our service advisor as well as the service director.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11652222April 2, 2025
ELECTRICAL SYSTEM, ENGINE, FUEL/PROPULSION SYSTEM
Transmission failed turbo failed electrical systems failed.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11652274April 2, 2025
ENGINE
Block has crack in it and is losing coolant and running rough. I found out that is a problem with lots of 2017 Ford Escapes.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11652381April 2, 2025
ENGINE AND ENGINE COOLING
The contact owns a 2017 Ford Escape. The contact stated that the coolant inside of the coolant reservoir was extremely low, and the check engine warning light was illuminated. Additionally, the message "Transmission Error" was displayed on the instrument panel. The vehicle was taken to a local independent mechanic where the vehicle was diagnosed, and the contact was advised that the engine had experienced coolant intrusion and the engine needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 96,044.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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