Ford Escape Complaints (2017)

2,704 consumer complaints on file.

#11660497May 12, 2025
ENGINE
Our engine has quit working due to the much publicized coolant intrusion issue by Ford and the Escape model vehicle. I called Ford customer service and they would do nothing to help with the expensive engine repair left but what is being called on the internet as a faulty design. It appears to be quite well known and quite common and they addressed it somewhat with the 1.5 liter Escapes but ours is a 2.0 engine and it is happening a lot with that engine too.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11660216May 11, 2025
ENGINE
Engine lost near complete power on highway witrhout warning, nearly causing multiple accidents.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11660171May 10, 2025
ENGINE, POWER TRAIN
I have a 2017 Ford Escape. Have owned the car for 4 months and it's already experiencing transmission issues i.e. hesitation, slipping etc. Took it the repair shop and found other issues (turbocharger, thermostat, water pump). They claimed they didn't see anything wrong with the transmission. Car ran well for a couple of weeks and then I got transmission fault warning. It wouldn't engage and I couldn't get it in gear. Undrivable. I sat on the side of the road for four hours waiting for a tow. Mechanic says it's either a full transmission problem or the brushing cable.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11660176May 10, 2025
POWER TRAIN
2017 ford escape titanium needed a rebuilt transmission due to it slipping gears while driving. slipping would occur between 1000-2000 RPM at speeds between 40-60 MPH. this problem caused my car to have to get towed to a dealership to have fixed because my car would not accelerate.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11659980May 9, 2025
ENGINE, ELECTRICAL SYSTEM
My warning light went off for misfire in plug 3, then proceeded to set off warning light that temperature was too hot to stop immediately. Took to mechanics, something with the coolant system and it blew my motor. Second motor put in, it was not compressing correctly now waiting on 3rd motor. Also there is no sound coming from my speakers and my radio module will not allow me to change from am to fm. Bluetooth will connect but with no sounds
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11660068May 9, 2025
ENGINE
My check engine light came on and the mechanic said it was spark plugs. I had it fixed and then it came on a week later and they said they didn’t know what it was. A week later all my panel was flashing telling me to pull over immediately. I almost got in an accident while trying to pull over in the emergency of the warning. The dealer said it’s a coolant leak in the engine and a fault of Ford’s eco boost engine and nothing at all that is my fault. Now they want $7,100 to fix it and Ford knows they caused the issue in their cars. I don’t know why I should pay for the engine replacement when Ford knows it’s their fault.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11659660May 8, 2025
ENGINE, ENGINE AND ENGINE COOLING
The contact owns a 2017 Ford Escape. The contact stated while driving at various speeds, the vehicle shuddered and stalled. The check engine warning light was illuminated. The vehicle was towed to a local dealer where it was diagnosed with coolant intrusion and the engine needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 106,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11659791May 8, 2025
ENGINE
My engine was replaced 80,000 miles ago for a coolant intrusion. In April, I had a check engine light. Ended up being for a misfire. Using a borescope, we were able to confirm that there was coolant in cylinder 3, confirming another coolant intrusion.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11659808May 8, 2025
ENGINE
Check engine light on, running rough on startup. Diagnosed as Coolant Intrusion in Cylinder No. 2 as result of engine warpage.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11659862May 8, 2025
POWER TRAIN
Automatic transmission failure burnt smell started coming from the engine compartment but didn't see anything because the engine air filter was on the way but after removing it there was a leak coming from the top of the transmission vehicle only has 129,598 miles and I was in the highway when I notice vehicle deaccelarating and had to pull over almost cause a. Accident because I was in the middle lane Problem has not been addressed by dealer or independent service center No inspection done to the vehicle yet No warning lights until too late which is burnt transmission fluid and transmission in top of transmission
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11659480May 7, 2025
ENGINE
Check engine light activated and taken to mechanic. Diagnosed as multiple spark plug misfires in engine cylinder caused by engine coolant leaking into cylinder. White smoke from exhaust seen when starting car. Coolant levels dropping quickly; approx 1 gallon per month. With multiple misfires, stability and reliability of car acceleration is decreased, thus increasing the possibility of accidents. With coolant levels dropping, risk of engine overheating is increased. Dependability of vehicle for long trips is compromised. Ford Motor Company is aware of this design flaw in their ECO Boost engines as indicated by their Ford Technical Service Bulletin 19-2208 where the only fix is to replace the engine, however they refuse to take responsibility to repair. A nationwide recall of all Ford vehicles with ECO Boost engines needs to be enacted for inspection of this problem and engines replaced by Ford if coolant leak into engine cylinders is confirmed. The Ford models Escape and Edge have been discontinued, but remaining vehicles on the road need to be made safe.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11659188May 6, 2025
ENGINE
Bad engine design flaw causes the cylinder sleeve to become unattached and it rises up , damages the head gasket and ruins the engine. There have been multiple repairs of this year engine in escapes in our area. A very well known defect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11659029May 5, 2025
ENGINE
Escape 2.0 Liter check engine light turned on. Code was cylinder misfire. Diagnosis was no issues with spark plugs. However coolant was low after having been checked and topped off during an oil change 2 weeks prior. Technician performed leak test and identified coolant intrusion in number one cylinder (attached photo is diagnosis). Ford Technical Services Bulletin recommends replacing with new long block engine.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11659043May 5, 2025
POWER TRAIN, ENGINE
My Ford Escape has had coolant leak into engine block, causing damage to cylinders and cylinder misfires, detailed in this service bulletin: [XXX] . The car has been checked by my mechanic, who confirms the problem. Dealership acknowledges that this problem is real and has had many customers who have had to replace motors because of it but says there has been no recall or extended warranty in respect to this design flaw and declines to resolve the problem at Ford's cost. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11659070May 5, 2025
ENGINE
The contact owns a 2017 Ford Escape. The contact stated that upon driving into the driveway, the vehicle abruptly shut off without warning. The contact called an independent mechanic and was to bring the vehicle for an inspection. The contact stated that while starting the vehicle, there was an abnormal chugging sound coming from the engine. The contact stated that the check engine warning light was illuminated, and the vehicle was taken to an independent mechanic. Upon inspection, the contact was informed that the engine long block was defective, leading to engine failure. The manufacturer was notified of the failure and was informed that there was no warranty on the vehicle and that the vehicle was not covered under Technical Service Bulletin: 22-2229. The contact was referred to the NHTSA Hotline to file a safety complaint. The vehicle was not repaired. The failure mileage was approximately 59,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11658886May 5, 2025
ENGINE
The Check Engine light was going on and off. I took it into a repair shop and they told me there was a coolant leak in the engine and a full engine repair needs to be done. After looking this up, I came to realize this is a very common issue with the make and model and ford refuses to pay for it.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11658751May 4, 2025
POWER TRAIN
The transmission went out and completely immobilized the car while driving. My wife was driving the car on a 45mph public road, approached a roundabout that had a single entry lane where she attempted to enter. After trying to safely enter the roundabout, then engine revved but the car did not move. If she let it sit, the transmission would eventually engage but surge into gear, and she was able to eventually operate the vehicle to get it to a safe spot until it could be towed. I requested a transmission drain and fill from the dealership at about 55,000 miles, but the service writer declined to have the service done because the service interval from ford is listed at 150,000 miles. The service writer told me the transmission fluid was in a sealed system and would not need to be replaced yet based on my usage for the car, which is largely city/suburban driving with longer trips mixed in where i was not towing.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11658679May 3, 2025
POWER TRAIN
Vehicles transmission, with no warning indicator lights, or any indication whatsoever, failed on me at a busy intersection and nearly caused me and others to be in a possibly fatal accident. It's my knowledge that Ford knowingly produced this 6F35 transmission with a flawed design and with poor engineering. There should be a recall to prevent a possible fatality.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11658520May 2, 2025
ENGINE
Morning of April 25, 2025 heard unusual engine sound on 2017 Ford Escape, Eco Boost Engine. Evening - check engine light came on. Next morning took to dealer. "Diagnostics: retrieved code P0303, cylinder 3 misfire, pressure test cooling system, cylinder #3 has coolant intrusion, recommend engine assembly." Had we not paid attention to the issue immediately, the engine could have simply stopped running at some point while on the road. 10-11K to replace engine on 8 yr old car with 97K miles on it. Just like that no second car in the family, worthless without an engine, great financial loss and stress. Should be driving it for another 90K miles! Vehicle at home and cannot drive it, sell it, trade it. The 2017 Ford Escape has manufacturing defects (to include the paint)!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11658530May 2, 2025
ENGINE AND ENGINE COOLING
The contact owns a 2017 Ford Escape. The contact stated that while driving approximately 40 MPH, the check engine warning light illuminated. The contact pulled over and parked in a safe location. The vehicle was towed to the dealer to be diagnosed. The vehicle was diagnosed with coolant intrusion in cylinders #2 and #4. The dealer stated that there was metal inside the cylinder head and pistons. The dealer determined that the long block needed to be replaced. The vehicle was not repaired. The manufacturer opened a case for the failure. The manufacturer referred the contact to the NHTSA Hotline to report the failure. The failure mileage was 45,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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