Ford Escape Complaints (2022)

228 consumer complaints on file.

#11728461April 1, 2026
FUEL SYSTEM, GASOLINE, BACK OVER PREVENTION
The contact owns a 2022 Ford Escape. The contact received notifications of NHTSA Campaign Numbers: 25V467000 (Fuel System, Gasoline) and 26V123000 (Back Over Prevention); however, the parts to do the recall repairs were unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that after refueling the vehicle, the accelerator pedal had to be pumped several times for the vehicle to start. While driving approximately 35 MPH, the vehicle unexpectedly stalled. The failure had occurred while the vehicle was idling at a stoplight. The vehicle was turned off and the contact waited for several minutes before the vehicle was restarted and operated as intended. The dealer was contacted and confirmed that the part for the recall repair was not available. The manufacturer was not made aware of the failure. The failure mileage was approximately 55,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11727291March 26, 2026
POWER TRAIN
The contact owns a 2022 Ford Escape. The contact stated that while driving at an undisclosed speed, the transmission slipped out of gear while attempting to accelerate. There was no warning light illuminated. The vehicle was taken to the dealer; however, the vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure. The approximate failure mileage was 126,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11726306March 23, 2026
UNKNOWN OR OTHER
Panoramic sun roof shade came loose and dropped down. Ford dealer wants $1400 - 1700 to fix it. I purchased Ford premium extended warranty for $3500. Warranty claim denied because they claim it was made of fabric which is not covered. What a scam. I contacted warranty myself and they informed me they can only cover if it was mechanical or electrical failure. I feel it is mechanical in nature. I've read a lot of complaints about escape sun shade failures. This should be a recall issue due to safety concerns from falling shades.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11725864March 20, 2026
FUEL SYSTEM, GASOLINE
The contact owns a 2022 Ford Escape. The contact received notification of NHTSA Campaign Number: 25V467000 (Fuel System, Gasoline); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11725855March 20, 2026
UNKNOWN OR OTHER
The HVAC evaporator condensate drain tube fails to drain externally, leaking water into the cabin. This saturates interior carpets, padding, wiring, and HVAC housing, causing extensive mold growth—a biohazard creating respiratory/infection risks. Severe since November 2025. Linked to Ford TSB 20-2358 (Oct 2020). Insurance declared total loss due to health/safety hazard. Husband has autoimmune muscle disease—mold exposure dangerous. Ford RAV denied twice (latest Feb 20, 2026, case XXX-XXX). This is a known latent design flaw Ford was aware of before my car was built—breaching implied warranty as the vehicle isn’t fit for safe use. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11725185March 18, 2026
ELECTRICAL SYSTEM, STRUCTURE:BODY, ENGINE
The power window on our 2022 Ford Escape will remain down after being rolled down and cannot be raised. This issue has occurred three separate times. When it happens, the vehicle cannot be secured and is exposed to weather and theft. The failure appears to be intermittent but recurring, indicating a possible design or electrical defect rather than misuse. This creates a safety and security risk, especially if the failure occurs while away from home or during bad weather. This problem has happened multiple times and is not resolved by normal operation of the window switch. Engine problems are occurring as well due to the stated recalls provided by nhtsa.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11724486March 15, 2026
UNKNOWN OR OTHER
Just after 36 month warranty expired, ceiling sunscreen came off track hanging down into car obstructing view through rear view mirror.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11723424March 10, 2026
POWER TRAIN, UNKNOWN OR OTHER, FUEL/PROPULSION SYSTEM
I have had issues with my car since the day that I bought it. First, my car squealed every time that I backed up. I took it to my local Ford dealership 3 or 4 times without this ever being fixed. This then progressed to my brakes squealing anytime they’re used. I barely have 25,000 miles on my car. Additionally, I have had numerous occasions where my car will get stuck and not shift, not accelerate which is extremely scary when merging into traffic, the RPM’s will jump between 3,000 and 5,000 and stay there while I cannot accelerate or shift. The vehicle has had episodes of shaking while I am driving, and now there is a grinding sound when driving for unknown reasons. My car has also sounded like there is a hole in the exhaust, although there isn’t. I’m not sure what’s causing the noise. Now I have come to find out that there are two active recalls on my car; one for the PCM control module (NHTSA Recall Number: 25V-467, Ford Recall Number: 24S55), and the SYNC/ display software update (NHTSA Recall Number: 26V-123, Ford Recall Number: 25S06) which is a lesser concern. I called the dealer that I bought my car from and they can’t service my car for the PCM control module via an appointment until 4/24/26 (over a month from now when I don’t feel safe driving my vehicle). They said that I can drop my car off before 4/24 for about a week, but that they can’t provide a loaner. I can’t be without a vehicle. Per Ford there are not parts for a permanent remedy anyway, and this is only a temporary fix as it is, which I don’t have confidence in. That’s ridiculous because the recall came out 7/2025. It’s been almost a year. They also told me that the SYNC software update is only a customer satisfaction, not a recall, so they won’t fix it, which is incorrect. I called Ford customer satisfaction and was also denied a loaner car. The only option that I was given was the possibility of a buyback program, which didn’t sound promising. I’m stuck in a car that I don’t feel safe in.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11722260March 5, 2026
FUEL SYSTEM, GASOLINE
The contact owns a 2022 Ford Escape. The contact received notification of NHTSA Campaign Number: 25V467000 (Fuel System, Gasoline); however, the part to do the recall repair was not yet available. The contact stated that upon refueling the vehicle at the gas station, the vehicle failed to start immediately on several occasions. The vehicle was able to restart after several attempts. Additionally, while driving approximately 7-8 MPH and making a turn, the vehicle stalled. The message "Car Automatically Shifts to Park" was displayed. The contact shifted to park(P). The vehicle was restarted after a minute, and the contact was able to continue driving. The contact stated that the failure had recurred while driving. The check engine warning light was illuminated. The vehicle was taken to an independent mechanic, where Diagnostic Trouble Codes for the fuel injectors were retrieved. The dealer was contacted and confirmed that the part to do the recall repair was not yet available. The vehicle was not repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The failure mileage was approximately 66,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11721960March 4, 2026
ENGINE
The Incident: While traveling at highway speeds on a public freeway, the engine suffered a catastrophic failure and stalled without warning. This caused an immediate loss of propulsion, power steering, and power braking. I was forced to navigate the vehicle across multiple lanes of high-speed traffic with no engine power, nearly resulting in a fatal collision. Background and Safety Risk: This is the second terminal engine failure this vehicle has suffered in under 60,000 miles. The first engine was replaced by a Ford dealer at approximately 30,000 miles due to a similar failure. The replacement engine has now failed at approximately 53,000 miles. This vehicle is also subject to Safety Recall 25S76 (Fuel Injector/Fire Hazard). Current Status: The defect has been confirmed by a Ford dealership which previously performed a full engine replacement. The manufacturer has not provided a permanent remedy for the current failure or the active fire recall. The vehicle remains a substantial and life-threatening safety risk to the driver and the public. No warning lights or symptoms appeared prior to the sudden engine shut-off at freeway speeds.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11721563March 2, 2026
FUEL SYSTEM, GASOLINE
The contact owns a 2022 Ford Escape. The contact stated that there was an exhaust leak coming from the vehicle and the RPM was fluctuating. The contact received notification of NHTSA Campaign Number: 25V467000 (FUEL SYSTEM, GASOLINE); however, the part to do the recall repair was not yet available. The contact associated the failure with the recall. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The failure mileage was 95,638.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11718506February 17, 2026
FUEL SYSTEM, GASOLINE
The contact owns a 2022 Ford Escape. The contact received notification of NHTSA Campaign Number: 25V467000 (Fuel System, Gasoline); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that while driving at various speeds, the vehicle hesitated and jerked abnormally and nearly stalled. The RPM fluctuated, indicating a failure with the fuel system. The dealer was contacted in December 2025, but was unable to schedule an appointment for the recall repair because the part was not yet available. The manufacturer was made aware of the failure. The failure mileage was 77,600.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11718463February 17, 2026
FUEL SYSTEM, GASOLINE
The contact owns a 2022 Ford Escape. The contact stated that while driving at an undisclosed speed, the check engine warning light illuminated. The vehicle was taken to the dealer, where it was diagnosed with fuel injector failure. The contact was informed that the fuel injector needed to be replaced. The vehicle was not repaired. The contact received notification of NHTSA Campaign Number: 25V467000 (Fuel System, Gasoline); however, the part to do the recall repair was not available. The manufacturer was not made aware of the failure. The failure mileage was approximately 44,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11717736February 13, 2026
FUEL SYSTEM, GASOLINE
The contact owns a 2022 Ford Escape. The contact received notification of NHTSA Campaign Number: 25V467000 (Fuel System, Gasoline); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The dealer was contacted several times and confirmed that the part was not yet available. The manufacturer was made aware of the issue. The contact had not experienced a failure.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11717432February 11, 2026
STRUCTURE:BODY
Driver side door hinge broke, it’s making it difficult to open and close the door. It’s also making a loud noise when opening and closing the door.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11716248February 6, 2026
VEHICLE SPEED CONTROL:CRUISE CONTROL
The contact owns a 2022 Ford Escape. The contact stated that while driving approximately 55 MPH, the cruise control feature became inoperable. The failure of the cruise control caused the vehicle to accelerate to 74 MPH unintendedly. There was no warning light illuminated. The vehicle was taken to the dealer, but was not diagnosed or repaired. The contact stated that the dealer failed to duplicate the failure. The manufacturer was not made aware of the failure. The approximate failure mileage was 35,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11715361February 3, 2026
FUEL SYSTEM, GASOLINE
The contact owns a 2022 Ford Escape. The contact received notification of NHTSA Campaign Number: 25V467000 (Fuel System, Gasoline); however, the part to do the recall repair was not available. The dealer was contacted; however, the contact was informed that parts were not yet available. The manufacturer was contacted but provided no assistance. The contact was informed that there was no timeline for when parts would be available for the recall repair. The contact had not experienced a failure.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11713574January 27, 2026
STEERING
The following message was displayed on the dash "Steering Assist Fault Service Required". Immediately lost power assisted steering and the steering became difficult (manual steering), mostly at lower speeds. Could have resulted in an accident if it happened while making a turn, as I would not have expected to need that much effort to turn. Car is currently at a Ford Dealership for service. The error message has come on several times in the past at start up, but by restarting the car it went away with no loss of function. This last time, it came on while driving.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11713220January 25, 2026
ELECTRICAL SYSTEM, EXTERIOR LIGHTING, FORWARD COLLISION AVOIDANCE: WARNINGS
My 22 Ford Escape has 620000 miles on it most of them highway miles. The issue I'm having began approx. 5000 miles ago. While in motion my dash lights, radio, and entertainment screen will go completely black for long periods of time and the chime will begin randomly ringing. A message sometimes appears on screen that says system off to continue please start engine but the engine is running the whole time. Sometime the message will appear on my dash saying front camera not available. I've taken it to a Ford Service station and they advised me my PCM software needed updating but the problem still existed and is existing even after the update. I still have a recall active on my vehicle as well regarding the fuel injector issue.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11712961January 23, 2026
FUEL SYSTEM, GASOLINE
The contact owns a 2022 Ford Escape. The contact received notification of NHTSA Campaign Number: 25V467000 (Fuel System, Gasoline); however, the part to do the recall repair was not yet available. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to Ford Escape