Ford Escape Complaints (2001)

996 consumer complaints on file.

#10897272August 19, 2016
STRUCTURE:BODY
FORD WILL NOT RECALL. SERIOUS DANGER!!!OVER THE PAST TEN YEARS I HAVE HAD PROBLEMS WITH LATCHES AND DOORS NOT OPENING CORRECTLY AND BEING STUCK FOR WEEKS. THIS TIME I CAN NOT OPEN DRIVERS DOOR WHICH IS VERY DANGEROUS IN CASE OF AN ACCIDENT OR FIRE. I AM A MECHANIC AND TOOK INSIDE OF DOOR APART AND CAN VERIFY THAT ACTUATOR FOR DOOR LOCK IS WORKING AND DOES UNLOCK. THE LATCH IS NOT SPRINGING OPEN. I DID A SEARCH ON THE INTERNET AND HAVE SEEN THOUSANDS OF COMPLAINTS FOR THIS SAME PROBLEM AND FORD WILL NOT RECALL THE 2001 MODEL FOR THIS PROBLEM. THEY RECALLED 2014 AND 2015 FOR 200,000 PLUS VEHICLE BECAUSE OF DOOR LATCH. THE OTHER PEOPLE THAT ARE COMPLAINING HAVE GOTTEN NO SATISFACTION FROM FORD AND ARE ASKING WHAT WILL IT TAKE FOR A RECALL A DEATH OR 10. WE CALLED FORD AND ALL THEY SAID IS THERE IS NO RECALL AND TO BRING IT IN SO THEY CAN FIX IT(120 DOLLARS AN HOUR LABOR). I READ SOME OF THE FORD EXPERTS ONLINE COMMUNICATING WITH CUSTOMERS ON WHAT TO DO AT COST CHAT AND THEY CAME DOWN TO CHISELING POST OR CUTTING WITH DREMEL TOOL OR DESTROYIN OTHER DOOR TO GET AT IT. BASICALLY ALOT OF MONEY THAT I DO NOT HAVE TO FIX. I HAVE OWNED CARS 50-60 YEARS OLDER AND HAVE NEVER HAD PROBLEMS OPENING DOORS OR EVEN HEARING OF PROBLEMS. WHERE ARE THEY GETTING THESE ENGINEERS FROM THESE DAYS. SOS TO ANY ONE OUT THERE THAT CAN HELP.... MY WIFE HAS TO GET IN THROUGH PASSENGER SIDE. THIS ALONG WITH THE PLASTIC INTAKE MANIFOLDS UPPER AND LOWER AND THE VACUUM LEAKS THEY ALWAYS GET TO MAKE FOR A FINE IDLE. ALWAYS HAPPENS STATIONARY, IN MOTION ETC ETC...
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10893882August 8, 2016
SERVICE BRAKES
WHILE THE VEHICLE WAS BEING SERVICED FOR AN OIL CHANGE AT A NATIONAL CHAIN, BEING STATIONARY, ENGINE OFF, AND AT THE SERVICE BAY, THE FRONT PASSENGER SIDE BRAKE HOSE EXPLODED . THE ON SITE MANAGER'S PROFESSIONAL OPINION IS THAT THE CAUSE WAS BY CUSTOMER HAVING A PRIOR BRAKE LEAK, AND/OR, OPENING BRAKE FLUID LID AND/OR ADDING BRAKE FLUID CAUSING A BURST.AND THE BRAKE LINE POURING BRAKE FLUID ONTO THE BAY PLATFORM. CUSTOMER INDICATES OTHERWISE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10889040July 27, 2016
STRUCTURE:BODY, SUSPENSION
SUSPENSION FAILED ON THE RIGHT FRONT DUE TO CORROSION WHEN PULLING INTO DRIVEWAY. FORD HAS REFUSED TO REPAIR BECAUSE I AM 30 MILES FROM THE AREA COVERED BY FORD RECALL 14S02 AND YOUR CAMPAIGN 14V165000. HELP
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10888087July 25, 2016
STRUCTURE:BODY, SUSPENSION
TL* THE CONTACT OWNS A 2001 FORD ESCAPE. THE CONTACT STATED THAT WHILE REVERSING OUT THE DRIVE WAY AT APPROXIMATELY 10 MPH, THE FRONT PASSENGER SIDE LOWER CONTROL ARM FRACTURED. THE CONTACT INSPECTED THE VEHICLE AND DISCOVERED THAT THE FRAME OF THE VEHICLE WAS FRACTURED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V165000 (STRUCTURE). THE FAILURE MILEAGE WAS 153,127. ...UPDATED 09/12/16 *BF
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10884826July 14, 2016
ENGINE, ELECTRICAL SYSTEM, POWER TRAIN
TL* THE CONTACT OWNS A 2001 FORD ESCAPE. WHILE ACCELERATING FROM A STOP LIGHT, THE VEHICLE SHOOK, STALLED, AND ALL THE LIGHTS ON THE INSTRUMENT PANEL ILLUMINATED. THE VEHICLE WAS RESTARTED, BUT THE FAILURE RECURRED TWICE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 04V175000 (POWER TRAIN). THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 115,000. UPDATED 09/08/16*LJ *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10881555June 29, 2016
POWER TRAIN:CLUTCH ASSEMBLY:PEDAL/HAND LEVER(MOTORCYCLE), AIR BAGS
TL* THE CONTACT OWNS A 2001 FORD ESCAPE. WHILE DRIVING DIFFERENT SPEEDS, THE ACCELERATOR PEDAL BECAME STUCK. THE CONTACT PLACED THE VEHICLE IN NEUTRAL AND DEPRESSED THE BRAKE PEDAL, WHICH CAUSED THE VEHICLE TO JERK AND CONTINUE NORMAL DRIVING. THE CONTACT ALSO STATED THAT THE PASSENGER SIDE AIR BAG HAD BUBBLES AND APPEARED AS THOUGH IT WOULD EXPLODE. THE FAILURES WERE NOT DIAGNOSED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURES. THE FAILURE MILEAGE WAS 163,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10876869June 27, 2016
STRUCTURE:BODY
TL* THE CONTACT OWNS A 2001 FORD ESCAPE. WHILE INSPECTING THE VEHICLE, THE CONTACT NOTICED THAT THE SUBFRAME WAS SEVERELY RUSTED AND CONTAINED HOLES BIGGER THAN A GOLF BALL. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO POINTED OUT THE SAME ISSUE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS INVALID. THE APPROXIMATE FAILURE MILEAGE WAS 133,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10862412May 1, 2016
ENGINE
WHILE DRIVING DOWN THE EXPRESS WAY THE CAR ENGINE WAS STUCK ACCELERATING UNTIL IT THREW A ROD AND THE ENGINE QUIT AFTER THAT. WAS DRIVING 60 UNTIL THE CAR STARTED ACCELERATING
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10855304April 13, 2016
EXTERIOR LIGHTING
TL* THE CONTACT OWNS A 2001 FORD ESCAPE. THE CONTACT STATED THAT THE PLASTIC CABLE CONNECTOR ABOVE THE HEADLIGHT BEGAN TO MELT. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT ALSO MENTIONED THAT THE PART WAS PREVIOUSLY REPLACED. THE FAILURE WAS PERSISTENT. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 200,000.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10845616March 8, 2016
ENGINE, POWER TRAIN
TL* THE CONTACT OWNS A 2001 FORD ESCAPE. WHILE PARKED, THE VEHICLE FAILED TO MOVE WHEN THE GEAR STICK WAS SHIFTED FROM PARK TO DRIVE. THE FAILURE OCCURRED CONSTANTLY. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION FAILED AND NEEDED TO BE REPLACED. IN ADDITION, THE CONTACT MENTIONED THAT THE CHECK ENGINE LIGHT ILLUMINATED. IT WAS DETECTED THAT OIL WAS LEAKING ONTO THE EXHAUST MANIFOLD. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 267,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10816368December 27, 2015
SUSPENSION
FORD ISSUED A RECALL IN APRIL OF 2014 FOR THE FRONT SUB FRAME RUST ISSUE WHICH CAN CAUSE THE CONTROL ARMS TO SEPARATE FROM THE FRAME CAUSING THE WHEEL TO KICK OUT THERE FOR HAVING NO STEERING. THE FIX THAT FORD DID WAS DRILL HOLES INTO THE ALREADY RUSTED SUB FRAME AND INSTALL A CHEAP 90 DOLLAR BAR THAT PROVIDES NO FIX TO THIS ISSUE. I TOOK MY ESCAPE IN OCTOBER OF 2014 TO HAVE THE FRAME INSPECTED AND TO HAVE THE RECALL PERFORMED. MY SUB FRAME WAS HEAVILY RUSTED AND THEY DID NOTHING BUT INSTALLED THE METAL BAR. I'VE BEEN VERY WORRIED ABOUT THIS ISSUE FOR THE PAST YEAR AND JUST LAST WEEK WHILE DRIVING MY ESCAPE THE SUB FRAME SNAPPED AND HAD VERY LITTLE TO NO STEERING ONCE IT BROKE. THIS IS A VERY DANGEROUS ISSUE THAT NEEDS TO BE ADDRESSED, WHEN THESE SUB FRAMES BREAK THAT BAR THAT FORD INSTALLED DOES NOTHING TO KEEP YOUR STEERING UNDER CONTROL. I CONTACTED THE MOTOR COMPANY AND HAULED IT BACK TO THE DEALER THAT DID THE RECALL ON THE ESCAPE. AFTER THE DEALER SHIP SENT PICTURES TO FORD OF THIS ISSUES THE MOTOR COMPANY SAID IT WASN'T THEIR PROBLEM AND THAT IT WAS SOMETHING I HAVE TO DEAL WITH. NOW JUST THINK ABOUT THIS, THERE ARE A A LOT OF 2001-2004 ESCAPE ON THE ROAD THAT HAVE THIS ISSUE AND WHEN THESE FRAMES SNAP IT CAN CAUSE A MAJOR PROBLEM FOR THE DRIVER. LOSS OF STEERING AND MAY CAUSE AN ACCIDENT IF YOU CANT CONTROL THE VEHICLE TO MAKE A SAFE STOP. I'M LEFT WITH MY DAILY DRIVING VEHICLE SITTING IN THE DRIVEWAY BECAUSE THE MOTOR COMPANY DID NOT REPLACE MY FRAME THAT HAD HEAVY RUST AND RUST HOLES IN IT WHEN I TOOK IT TO A DEALER TO HAVE THE RECALL PERFORMED. I NEED MY FRAME REPLACED BUT THE MOTOR COMPANY CLAIMS THAT THE ISSUE WAS RESOLVED WHEN THEY INSTALLED THAT CHEAP 90 BAR ACROSS THE SUB FRAME. IT WAS ME AND MY FOUR YEAR OLD SON IN THE VEHICLE WHEN THE FRAME SNAPPED WHILE DRIVING IT DOWN THE ROAD, VERY VERY UNSAFE FOR FORD NO TO REPLACE THE SUB FRAME.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10782432October 15, 2015
SERVICE BRAKES, ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2001 FORD ESCAPE. THE CONTACT STATED THAT WHILE THE KEY WAS OUT THE IGNITION SWITCH, THE VEHICLE REMAINED ON. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE ABS MODULE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 120,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10780836October 8, 2015
SERVICE BRAKES, POWER TRAIN, SUSPENSION
BACKING OUT INTO EMPTY ROAD, STOPPING AND TURNING VEHICLE WITH STEERING WHEEL IS VERY DIFFICULT APPLYING PRESSURE TO TURN, STRAIGHTEN WHEELS. WHILE DRIVING AND APPLYING BRAKES TO STOP, THE CAR SHAKES AND THE AMOUNT OF PRESSURE APPLIED TO BRAKES IS ENORMOUSLY DIFFICULT TO MAKE CAR STOP. WITH NORMAL DRIVING THERE IS A GRINDING SOUND IN THE BOTTOM OF VEHICLE (DRIVE TRAIN?). ALL THESE ISSUES HAVE BEEN ADDRESSED WITH NO APPARENT HELP!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10778357September 29, 2015
ENGINE, VEHICLE SPEED CONTROL
TL* THE CONTACT OWNED A 2001 FORD ESCAPE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER; 12V353000 (ENGINE AND ENGINE COOLING, VEHICLE SPEED CONTROL). WHILE DRIVING APPROXIMATELY 35 MPH, THE BRAKE PEDAL WAS DEPRESSED HOWEVER, THE VEHICLE FAILED TO ACCELERATE CAUSING THE VEHICLE TO CRASH INTO A COMMERCIAL VEHICLE. THE VEHICLE WAS DESTROYED. A POLICE REPORT WAS FILED AND THERE WERE NO INJURIES. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHERE IT WAS NOT DIAGNOSED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 125,000.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10764737September 17, 2015
STRUCTURE:BODY
TL* THE CONTACT OWNS A 2001 FORD ESCAPE. WHILE DRIVING AT 40 MPH, THE SUBFRAME OF THE VEHICLE SEPARATED. THE CONTACT MENTIONED THAT THE FAILURE ALMOST CAUSED A CRASH. THE VEHICLE WAS TOWED TO A DEALER AND REPAIRED WITH A CROSS BRACE THAT WAS PLACED ON THE SUB FRAME. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 180,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10760594August 31, 2015
SERVICE BRAKES
2001 FORD ESCAPE WAS SITTING IN DRIVEWAY WITH ENGINE OFF. STARTED SMOKING, POPPED HOOD TO FIND FIRE ON ABS MODULE. PULLED OFF BATTERY TERMINAL AND PATTED FIRE OFF. CAR WAS BEING SENT IN THE NEXT WEEK FOR RECALL. WELLSVILLE NY FORD ONLY REPLACED THE BRAKE RESERVOIR CAP AND ABS FUSE BOX. NEVER FIXED THE MODULE, FAULTY SEALS OR BURNT HARNESS, AS PER NHTSA ACTION NUMBER :PE06048.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10746860August 6, 2015
UNKNOWN OR OTHER
THE TWO PASSENGER SIDE DOORS WILL NOT OPEN FROM THE OUTSIDE. YOU CAN OPEN THE DOORS FROM THE INSIDE BUT THE HANDLES ON THE OUTSIDE NO LONGER FUNCTION TO OPEN THE DOORS. IN ADDITION THE REAR HATCH HAS A MIND OF ITS OWN. MOST OF THE TIME THE HATCH CAN BE OPENED EVEN WHEN THE CAR IS LOCKED AND ON OCCASION THE HATCH WILL NOT OPEN FOR A COUPLE OF DAYS. IT IS A MYSTERY AS TO WHEN IT IS GOING TO DO THIS. I COULD OPEN THE HATCH AND AN HOUR LATER NOT BE ABLE TO OPEN IT AT ALL. BECAUSE OF THIS ANYONE CAN GAIN ACCESS TO MY CAR AT ANY TIME IF THEY SO CHOSE. WHEN I CALLED FORD IN 2015 THEY TOLD ME I AM NOT PART OF ANY RECALL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10745697August 3, 2015
SERVICE BRAKES
TL* THE CONTACT OWNS A 2001 FORD ESCAPE. THE TRANSMISSION FAILED TO SHIFT OUT OF PARK WITHOUT WARNING. UPON FURTHER INSPECTION, THE CONTACT STATED THAT THERE WAS A SHORT IN THE ABS. AFTER THE FUSES WERE REPLACED, THE MODULE BEGAN TO SMOKE AND MELT. THE VEHICLE ONLY RESUMED NORMAL OPERATION AFTER THE OVERRIDE BUTTON WAS ENGAGED TO SHIFT GEARS AND THE ABS WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 12V005000 (SERVICE BRAKES, HYDRAULIC); HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 297,578.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10732979July 9, 2015
VISIBILITY/WIPER, UNKNOWN OR OTHER
WE OPENED THE HATCH WINDOW AND THE GLASS POPPED OUT INTO MY HUSBANDS HANDS. THE DOOR AJAR KEPT RINGING BECAUSE THE GLASS WASN'T IN PLACE. SINCE THE SAME THING HAPPENED TO MY HUSBANDS 2001 ESCAPE IN MAY 2015 WE KNEW THAT PARTS WERE AVAILABLE, HOWEVER EXPENSIVE. THE BODY SHOP THAT WE TOOK THE VEHICLE TO ADVISED US TO CHECK IF THERE WERE ANY OUTSTANDING RECALLS FOR THIS SINCE IT SEEMS STRANGE FOR BOTH VEHICLES TO HAVE THE SAME PROBLEM. THE WINDOW HATCH ISN'T SOMETHING THAT WE GENERALLY USE SO IT ISN'T FROM OVER USE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10732560July 7, 2015
ENGINE, ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2001 FORD ESCAPE. WHILE DRIVING AT 45 MPH, THE VEHICLE UNEXPECTEDLY DECELERATED AND THE BATTERY LIGHT ILLUMINATED ON THE INSTRUMENT PANEL. THE VEHICLE STALLED AND WAS ABLE TO BE RESTARTED AFTER SEVERAL ATTEMPTS. THE CONTACT WAS ABLE TO DRIVE FOR APPROXIMATELY FIVE MORE MINUTES BEFORE THE VEHICLE STALLED AGAIN. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 122,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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