Ford Escape Complaints (2005)

1,584 consumer complaints on file.

#10725653June 16, 2015
STRUCTURE:BODY, SUSPENSION
RIGHT REAR WHEEL WELL IS SO RUSTED OUT THAT THE SHOCK MOUNT HAS COMPLETELY DETACHED FROM THE BODY. DEFINITE SAFETY ISSUE. 2005 FORD ESCAPE XLT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10725167June 14, 2015
SERVICE BRAKES, SUSPENSION
THE UPPER SHOCK MOUNT ON THE REAR PASSENGER SIDE RUSTED RIGHT THROUGH AND FELL OFF WHICH CUT MY BREAKLINE WHICH COULD'VE LED TO A FATAL ACCIDENT. I ALSO HAVE A CHILD, THIS IS EXTREMELY DANGEROUS AND SHOULD BE RECALLED. THE SYSTEM CHECK AND ABS LIGHT NEVER CAME ON EITHER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10724921June 12, 2015
STRUCTURE:BODY
I WAS DRIVING DOWN A SIDE STREET AND HIT A SMALL BUMP AND HEARD A LOUD BANGING NOISE ON THE RIGHT REAR OF MY VEHICLE. I THEN THOUGHT MAYBE I HAD NOT SHUT THE BACK DOOR OR BACK HATCH PROPERLY. I STOPPED THE VEHICLE AND OPENED AND SHUT BOTH AND RESUMED DRIVING TO WORK. I CONTINUED TO HEAR THE BANGING NOISE AS I DROVE AND WAS VERY CONCERNED. UPON ARRIVING AT WORK I ASKED A CO-WORKER TO TAKE A LOOK AT IT FOR ME. IT WAS THEN THAT HE POINTED OUT TO ME THE RIGHT REAR UPPER SHOCK MOUNT WAS ONLY HANGING ON BY A SMALL PIECE OF RUSTED METAL AND MY ENTIRE WHEEL WELL HAD ROTTED AWAY AND I COULD SEE THE INTERIOR OF MY VEHICLE. WE LOOKED AT THE REST OF THE WHEELS AND THERE WAS NO RUST AT ALL ON ANY OTHER WHEEL WELL. I FEEL VERY UN-SAFE TO DRIVE THIS VEHICLE, AS I HAVE CHILDREN AND I ALSO AM REQUIRED TO DRIVE CLIENTS AROUND FOR WORK. I RESEARCHED THIS PROBLEM AND WAS BAFFLED AT THE AMOUNT OF COMPLAINTS. I WAS ALSO BAFFLED BY THE FACT THAT IT SEEMS TO HAPPEN PRIMARILY TO 2005 AND IT IS ALWAYS THE RIGHT REAR WHEEL WELL THAT IS AFFECTED. I WENT TO AN AUTO BODY SHOP AND AS SOON AS I TOLD THEM THE MAKE/MODEL AND YEAR OF MY VEHICLE, THEY STATED "LET ME GUESS...RIGHT REAR UPPER SHOCK MOUNT" AND IT WILL COST $1200 TO FIX. I AM EXTREMELY UPSET THAT THERE WAS NO RECALL OR NOTIFICATION ON THIS AS I JUST PURCHASED THIS VEHICLE 3 YEARS AGO AND AM STILL PAYING ON IT. THE SAD FACT IS THAT I AM UNABLE TO COVER THE COST OF THE REPAIR AND DO NOT KNOW WHAT I AM GOING TO DO FOR TRAVEL FOR WORK AND MY CHILDREN. I NOW AM PAYING ON A VEHICLE THAT IS JUST SITTING IN MY DRIVEWAY. HAD I KNOWN OR WAS TOLD OF THIS RECURRING ISSUE, I WOULD HAVE PURCHASED A DIFFERENT VEHICLE, BUT THEN AGAIN WHY WOULD FORD DO THAT BECAUSE IT WOULD BE THEM LOSING MONEY; INSTEAD IT IS THE CUSTOMERS THAT ARE AT A LOSE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10724611June 10, 2015
ENGINE
TL* THE CONTACT OWNS A 2005 FORD ESCAPE. WHILE DRIVING AT 65 MPH, THE VEHICLE STALLED WITHOUT WARNING AND ALL ELECTRICAL FUNCTIONS FAILED. THE VEHICLE WAS ABLE TO BE RESTARTED. THE CONTACT STATED THAT THE FAILURE RECURRED SEVERAL TIMES. THE VEHICLE WAS TAKEN TO THE DEALER. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 76,300.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10724074June 8, 2015
SUSPENSION
TL* THE CONTACT OWNS A 2005 FORD ESCAPE. WHILE DRIVING AT 25 MPH, THE SUSPENSION FAILED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE REAR SUSPENSION RUSTED AND THAT THERE WAS A POSSIBILITY OF THE SUSPENSION SEPARATING FROM THE BODY OF THE VEHICLE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 137,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10723883June 7, 2015
SUSPENSION
THE RIGHT REAR WHEEL WELL/SHOCK MOUNT BECAME BADLY CORRODED, RESULTING IN THE REAR SHOCK ABSORBER AND SUSPENSION BEING CONNECTED TO A THIN PIECE OF METAL, AND THE TOP OF THE SHOCK ABSORBER HITTING AGAINST A PLASTIC INTERIOR BODY PANEL. HAD THE THIN PIECE OF METAL CORRODED ENTIRELY, A SEVERE ACCIDENT PROBABLY WOULD HAVE RESULTED. VARIOUS ONLINE SITES REPORT THIS SAME PROBLEM ON THE SAME YEAR AND MODEL VEHICLE (2005 FORD ESCAPE), BUT NO RECALLS, AS THEY HAVE BEEN FOR OTHER FORD VEHICLES AND OTHER YEARS OF THE ESCAPE THAT HAVE EXPERIENCED THIS SEVERE PROBLEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10723619June 5, 2015
SUSPENSION
WHILE DRIVING HEARD A LOUD KNOTTING IN THE RIGHT REAR OF THE VEHICLE, GOING OVER MINOR BUMPS. LOOKED UNDER THE RIGHT REAR WHEEL WELL FOUND TOP OF SHOCK RUSTING LOOSE FROM WHERE IT WAS ATTACHED. IF THIS BREAKS LOOSE COMPLETELY IT COULD CAUSE THE VEHICLE TO BOUNCE AND SWEVE RADICALLY CAUSING DRIVER TO LOSE CONTROL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10723195June 3, 2015
SUSPENSION
PASSENGER SIDE REAR FENDER COMPLETELY RUSTED THROUGH CAUSING TOTAL DETACHMENT OF SHOCK ABSORBER MOUNT TOWER ORIGINALLY PART OF BODY/FRAME.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10722964May 31, 2015
UNKNOWN OR OTHER
I WAS DRIVING HOME ON A SATURDAY MORNING WITH MY LITTLE DAUGHTER IN THE BACK SEAT, WHEN I GOT THE SHOCK OF MY LIFE AS MY CAR, ALL OF A SUDDEN, STOPPED AND WENT DEAD. I WAS LUCKY TO HAVE NO TRAFFIC AND THAT I WAS GOING RELATIVELY SLOW, SO I GOT TO A COMPLETE HALT WITHOUT ANY PROBLEMS. I HAD TO WAIT UNTIL THE CAR COOLED DOWN AND THEN WAS ABLE TO RESTART IT TO DRIVE HOME, I WAS ONLY ONE BLOCK FROM MY HOUSE. I DID NOT DARE DRIVING IT UNTIL I GOT IT TO THE MECHANIC TWO DAYS LATER. THE FORD REPAIR SHOP REPLACED THE MECS PUMP THE MOTOR ELECTRONICS COOLING SYSTEM PUMP REFILL AND RETEST FOR $304.54 IN PARTS PLUS $443.00 IN LABOR. ONLY THIS YEAR, IN MARCH 2015, DID I FIND OUT ABOUT THE SAFETY RECALL OF A PART. SINCE I DID NOT IMMEDIATELY RECOGNIZE THE PART QUESTION, I HAD TO MAKE AN APPOINTMENT FOR AN INSPECTION. THE INSPECTION JUST HAPPENED THIS WEEK AND CONFIRMED MY CAR WAS NOW FINE. I ALSO FOUND OUT THAT I HAD ALREADY PAID FOR THE RECALLED PART MYSELF. I SENT A COMPLAINT LETTER TO FORD MOTOR COMPANY/BOARD OF DIRECTORS FOR A REFUND THE SAME DAY I FILED THIS COMPLAINT WITH YOU.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10722519May 31, 2015
SUSPENSION
THE PASSENGER SIDE WHEEL WELL RUSTED THROUGH AND NOW THE SHOCK MOUNT RUSTED OFF.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10722277May 29, 2015
STRUCTURE:BODY
TL* THE CONTACT OWNS A 2005 FORD ESCAPE. THE CONTACT NOTICED THAT THE REAR PASSENGER SIDE OF THE WHEEL WELL WAS FRACTURED AND EXPOSED THE SHOCK. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 97,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10722384May 29, 2015
UNKNOWN OR OTHER
WE RECENTLY PURCHASED A 2005 FORD ESCAPE. THE CAR WAS WORKING PERFECTLY. ON 5/29/15 WE NOTICED A SOUND COMING FROM THE RIGHT REAR WHEEL WELL. WE PARKED AND LOOKED AT THE CAR AND FOUND THE ENTIRE WHEEL WELL HAS RUSTED OUT SO MUCH SO THAT THE THE SHOCK MOUNT AND ACTUAL SHOCK HAS SEPARATED FROM THE CAR. THERE IS NOW A HOLE WHERE WE CAN SEE THROUGH THE CAR INTO THE CARGO AREA. THE CAR IS UNSAFE TO DRIVE AND WE ARE AT A LOSS AS TO HOW TO REPAIR IT. MANY OTHER PEOPLE HAVE HAD THIS SAME PROBLEM (ONLY WITH THE RIGHT REAR WHEEL WELL, THE LEFT IS PERFECTLY FINE). FORD HAS NOT OFFERED ANY ASSISTANCE TO ANYONE AND HAS IN FACT REFUSED TO ACKNOWLEDGE THAT IT COULD BE ANY KIND OF DEFECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10721851May 28, 2015
STRUCTURE:BODY
THE REAR WHEEL WELLS ARE SO RUSTED OUT THAT THERE IS NOTHING TO HOLD THE SHOCK AND SHOCK ABSORBER IN PLACE. THE AREA YOU PUT FUEL IN THE VEHICLE IS ALSO RUSTED OUT. WHEN WILL FORD START BACKING UP THEIR PRODUCTS???
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10721588May 27, 2015
SUSPENSION
VEHICLE DEVELOPED LOUD BANGING NOISE IN REAR OF VEHICLE. UPON INSPECTION IT WAS DISCOVERED THAT SEVERE CORROSION HAS OCCURRED IN THE RIGHT REAR WHEEL WELL, SEPARATING THE TOP OF THE RIGHT REAR SHOCK ASSEMBLY FROM THE BODY OF THE VEHICLE, AFFECTING HANDLING OF THE CAR. AFTER SEARCHING THIS ISSUE ON THE WEB, IT WAS ALSO DISCOVERED THAT THIS CORROSION IS A WIDESPREAD AND ONGOING PROBLEM WITH THESE CARS, AND A KNOWN ISSUE TO FORD MOTOR CORP. WHO HAS TO DATE DECLINED TO TAKE ANY ACTION TO RECTIFY THIS MAJOR STRUCTURAL AND SAFETY ISSUE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10721566May 26, 2015
UNKNOWN OR OTHER, STRUCTURE:BODY
THE RIGHT REAR FENDER WHEEL WELL HAS RUSTED THROUGH ALSO AFFECTING THE SHOCK MOUNT CREATING A LOUD BANGING IN THE CABIN. MY LOCAL FORD DEALER HAS NEVER SEEN THIS AND DID NOT WANT TO ATTEMPT THE REPAIR BECAUSE OF THE COST. THEY ALSO REFERRED ME TO A REPUTABLE BODY SHOP IN TOWN AND HE ALSO NEVER SAW THIS BEFORE. HE SUGGESTED THIS WEBSITE TO FILE A COMPLAINT. I HAVE NOW RESEARCHED THIS AND SEE A LOT OF OTHER PEOPLE HAVE EXPERIENCED THIS TOO. HAS FORD DONE ANYTHING TO FIX THIS PROBLEM?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10721332May 25, 2015
ENGINE, ELECTRICAL SYSTEM
FORD CUSTOMER CARE CASE #CAC-4150994-B2G8C6 & #4151017-N07B9 THIS WAS THE 2ND MAJOR INCIDENT; THE FIRST OCCURRED IN 1/2009. THE SECOND MAJOR OCCURRENCE WAS 2/2014, WHEN THE CHECK ENGINE LIGHT CAME ON AND THE VEHICLE VERY QUICKLY LOST ALL POWER AND ENGINE SHUT OFF, THE POWER STEERING AND POWER BRAKES ALSO DID NOT RESPOND. THE VEHICLE WOULD NOT RESTART AND HAD TO BE TOWED A FORD DEALERSHIP. THE DEALER STATED THE PCM HAD FAILED CAUSING THE COILS AND SPARK PLUGS TO ALSO FAIL. THE VEHICLE WAS AT THE DEALERSHIP FOR 2 WEEKS WAITING FOR A REPLACEMENT PCM; DEALER STATED THERE WAS A SHORTAGE OF PCM AVAILABILITY DUE TO AN EXTREMELY HIGH NATIONWIDE DEMAND FOR THE PART. DEALER REPLACED THE PCM, AS WELL AS ALL COILS AND SPARK PLUGS IN MID MARCH 2014; THE TOTAL COST OF WAS, $2,875.70. THE PCM, COILS AND PLUGS HAD ALSO BEEN REPLACED IN 1/2009 FOR THE SAME FAILURES. COILS AND PLUGS WERE ALSO REPLACED AN ADDITIONAL 2 MORE TIMES BETWEEN 2009-2014. WHEN THE PCM FAILS, THE VEHICLE IMMEDIATELY LOOSES ALL POWER, STEERING AND BRAKES, AND STOPS DEAD IN ITS TRACKS AND CANNOT BE RESTARTED CAUSING A POTENTIALLY CATASTROPHIC SITUATION. HAD THIS FAILURE OCCURRED IN TRAFFIC, A MAJOR COLLISION WOULD HAVE BEEN EMINENT AND A FATALITY PROBABLE. WHEN I CONTACTED FORD ON 3/19/2014, THEY STATED THEY ARE AWARE OF THE ISSUE AND ASSIGNED 2 CUSTOMER CARE CASE NUMBERS; BUT THEY REFUSED ANY REIMBURSEMENT OR COMPENSATION OF ANY KIND. THE MULTIPLE INCIDENTS OF DEFECTIVE PCM FAILURES SHOULD BE INVESTIGATED AS A POTENTIALLY DEADLY SAFETY ISSUE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10720940May 22, 2015
SUSPENSION, STRUCTURE:BODY
MY 2005 FORD ESCAPE REAR PASSENGER SIDE WHEEL WELL CRACKED. THE SHOCK ABSORBER IS HARDLY ATTACHED AND IS A SAFETY ISSUE. IF IT FALLS OFF IT COULD CAUSE AN ACCIDENT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10717727May 21, 2015
STRUCTURE:BODY
TL* THE CONTACT OWNS A 2005 FORD ESCAPE. WHILE DRIVING AT AN UNKNOWN SPEED, THE CONTACT NOTICED A NOISE COMING FROM THE REAR PASSENGER SIDE OF THE VEHICLE. THE VEHICLE WAS TAKEN TO A DEALER WHO DIAGNOSED THAT THE REAR WHEEL WELL NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED DUE TO THE PART NOT BEING AVAILABLE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO CONFIRMED THAT THE REAR WHEEL WELL NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED; HOWEVER, THE NOISES RECURRED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT BOTH REAR WHEEL WELLS NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES. THE FAILURE MILEAGE WAS 135,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10717515May 20, 2015
ENGINE
WHILE DRIVING ON THE HIGHWAY AFTER ABOUT 30 MIN ENGINE STALL AND RED TRIANGLE LIT UP ON DASH. MESSAGE ON LCD SAID TO STOP SAFELY NOW. PULLED OVER AND SHUT CAR OFF, RESTARTED A COUPLE OF MINUTES LATER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10717517May 20, 2015
ENGINE
WHILE DRIVING ON THE HIGHWAY THE RED TRIANGLE CAME ON AND THE LCD READ HIGH TEMPERATURE WARNING. I STOPPED THE VEHICLE AND THE ENGINE WASN'T HOT AND THERE WAS PLENTY OF COOLANT FOR THE RADIATOR IN THE RESERVOIR. STARTED VEHICLE AFTER 5 MIN AND DROVE HOME.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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