Ford Escape Complaints (2002)

1,027 consumer complaints on file.

#10212160December 17, 2007
ENGINE AND ENGINE COOLING:ENGINE
TL*THE CONTACT OWNS A 2002 FORD ESCAPE. THE ENGINE FAILED TO IDLE IN 20 DEGREE WEATHER. THE ABS MODULE CAUGHT FIRE. THERE WERE NO INJURIES. A FIRE REPORT WAS FILED. THE CONTACT REPORTED THE FIRE TO FORD MOTOR COMPANY AND THEY ADVISED HIM TO FILE A COMPLAINT. THE CURRENT AND FAILURE MILEAGES WERE 130,000.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10211898December 14, 2007
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:CATALYTIC CONVERTOR
WE HAVE A 2002 FORD ESCAPE XLT WE BOUGHT NEW IN SEPT OF 2002. IT HAS 90,000 MILES ON IT. LAST WEEK MY HUSBAND WAS COMING HOME WHEN IT LOST POWER AND WOULD NOT GO OVER 50 MILES AN HOUR THERE WAS ALSO A WHIRRING SOUND. HE GOT HOME AND TO OUR MECHANIC. THERE WAS A HOLE IN THE EGS VALVE (?) WHICH IT TURNS OUT WAS CAUSED BY THE CATALYTIC CONVERTER GETTING CLOGGED, BUILDING UP PRESSURED AND CAUSING IT TO BLOW. BASED UPON MY RESEARCH ON THE NET, THIS IS FAIRLY COMMON. I AM WONDERING IF THERE IS ANYTHING BEING DONE TOWARDS A RECALL. OUR DEALER IS TRYING TO GET A NEW CC FROM THE EAST COAST (WE ARE IN THE SEATTLE AREA) BUT IT MAY TAKE UP TO 2 WEEKS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10210980December 6, 2007
SEAT BELTS:FRONT:RETRACTOR
SEAT BELT RETRACTORS DON'T WORK ON BOTH SIDE[WEAK [RETURN][SPRINGS CAUSING DOORS NOT TO SHUT WHEN EXITING VEHICLE METAL CONNECTOR BLOCKS AND DAMAGES DOOR LOCK MECHANISM AND PUNCHING LARGE HOLES IN WEATHER STRIPS I'VE REPLACED TWICE ON EACH SIDE. A RECALL ON THE SEAT BELTS RETURNS SHOULD BE ISSUED. THIS PROBLEM CHEWS UP THE SEAT BELT CONNECTION METAL AND DOOR LOCK MECHANISM WHICH WILL EVENTUALLY STOP WORKING AFTER REPEATED CLOSURES. SOME ONE COULD THEN FALL OUT OF THERE CAR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10210675December 3, 2007
POWER TRAIN:AUTOMATIC TRANSMISSION
THIS WILL BE THE SECOND TIME I HAVE TO REPLACE THE BRAKE PADS AND ROTORS, NOT TO MENTION THAT FROM DAY ONE MY WHEELS HAVE BEEN COVERED IN BLACK DUST FROM THE BRAKES, AND IM TOLD THIS IS NORMAL. THE MAJOR PROBLEM HAS BEEN THE TRANSMISSION. I CAN NOT TELL YOU HOW MANY TIMES I'VE TAKEN IT IN TO BE LOOKED AT AND CALLED AND COMPLAINED TO FORD WITH NO HELP AT ALL. SINCE DAY ONE (MY CAR WAS BRAND NEW) THE AUTOMATIC TRANSMISSION MADE NOISES AS THOUGH IT WAS STUCK WHEN IT SHOULD BE SMOOTHLY SHIFTING GEARS. EACH TIME I TOOK IT IN NOONE HEARD ANYTHING...UNTIL MY WARRANTEE WAS UP THEN THINGS WERE HEARD. LETS SEE I'VE PAID FOR ENGINE FLUSHES, SPARK PLUG CHANGES, FLUID CHECKS, RESET CALIBRAITONS, I'VE NEVER MISSED AN OIL OR FILTER CHANGE AND IT PROGRESSIVELY IS GETTING WORSE. I'VE READ LOTS OF OTHER COMPLAINTS FROM FORD OWNERS REGARDING THE SAME PROBLEM. SO IF WE ALL ARE HAVING THE SAME ISSUE, WHY ISN'T FORD HELD ACCOUNTABLE TO FIX THIS??????? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10207355October 29, 2007
POWER TRAIN:AUTOMATIC TRANSMISSION
TRANSMISSION FAILURE AFTER 4 YEARS AND 10 MONTHS AT 64,000 MILES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10205837October 16, 2007
AIR BAGS
AIR BAG LIGHT COMES ON AND STAYS ON. DEALER SAYS AIR BAGS ARE DISABLED WHEN THE LIGHT IS ON. HE WANTS ABOUT $400 TO FIX THE PROBLEM. THIS PROBLEM HAS BEEN REPORTED FREQUENTLY ON THE INTERNET. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10204335September 28, 2007
VEHICLE SPEED CONTROL:CABLES
(1) DRIVING TO WORK ON ROUTE 18 SOUTH (2) LOST USE OF ACCELERATOR PEDAL (3) CABLE BROKEN TO PEDAL THAT WAS REPLACED AT FORD DEALER IN SHREWSBURY/RED BANK NJ. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10204423September 28, 2007
AIR BAGS:FRONTAL:SENSOR/CONTROL MODULE
AIR BAG LIGHT STARTED BLINKING WHEN I STARTED VEHICLE BLINKED FOR ABOUT 30 SEC THEN WENT SOLID, TOOK ESCAPE TO FORD DEALER AND THE GOT A CODE FROM THE AIR BAG SYSTEM AND INFORMED ME I HAD FAULTY WIRING ON THE SEAT BELT CONNECTOR AND THERE WAS A REPLACEMENT WIRING HARNESS I NEEDED TO INSTALL . TOLD THEN TO ORDER IT AND WAS INFORMED THAT AIR BAGS WERE FUNCTIONING OK EVEN THOUGH LIGHT WAS STILL ON. THE SAID I JUST MISSED THE WARRANTY BY 4 DAYS SO I HAD TO PAY THE $200.00 FOR PARTS AND LABOR. YOU WOULD THINK FORD WOULD GIVE A LITTLE LEEWAY SINCE THIS IS A FAULTY PART FIRST INSTALLED ON PRODUCTION LINE. PLEASE ADVICE FORD OF THIS THANK YOU. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10203456September 19, 2007
ELECTRICAL SYSTEM
TL*THE CONTACT OWNS A 2002 FORD ESCAPE. THE CONTACT STATED THAT HER VEHICLE CAUGHT FIRE WHILE PARKED. SHE QUICKLY EXTINGUISHED THE FIRE. THE VEHICLE WAS TAKEN TO THE MECHANIC, BUT HE COULD NOT DETERMINE THE CAUSE OF THE FAILURE. SHE RECEIVED TWO RECALL LETTERS PRIOR TO THE FAILURE. THE VIN, ENGINE SIZE, NUMBER OF CYLINDERS, POWERTRAIN, AND NHTSA CAMPAIGN ID NUMBERS WERE UNKNOWN. THE CURRENT AND FAILURE MILEAGES WERE 80,000.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10202042September 6, 2007
AIR BAGS:FRONTAL:SENSOR/CONTROL MODULE
TL*THE CONTACT OWNS A 2002 FORD ESCAPE. AFTER PICKING UP HER VEHICLE FROM BEING SERVICED, THE AIR BAG LIGHT BEGAN BLINKING INTERMITTENTLY WHILE DRIVING 50 MPH. A FEW MINUTES LATER, THE AIR BAG LIGHT STOPPED BLINKING AND REMAINED LIT EACH TIME THE VEHICLE MADE A TURN. SHE TOOK THE VEHICLE BACK TO THE DEALER AND THEY INFORMED HER THAT THE CONNECTOR HARNESS NEEDED REPLACING. THE VIN, ENGINE SIZE, AND NUMBER OF CYLINDERS WERE UNKNOWN. THE CURRENT AND FAILURE MILEAGES WERE 76,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10201750September 3, 2007
SEAT BELTS: REAR/OTHER:BUCKLE ASSEMBLY
WHILE DRIVING THE SEAT BELT THAT HOLDS MY CHILD"S CAR SEAT IN PLACE BECOMES UNDONE. I HAD THE CAR SEAT INSTALLED BY A CERTIFIED CAR SEAT SAFETY SPECIALIST PRIOR TO GIVING BIRTH. THE SEAT BELT HAS COME UNDONE TWICE WITHIN 3 MONTHS WHILE MY BABY WAS IN THE SEAT. BOTH TIMES I LOOKED BACK IN MY REAR VIEW MIRROR TO SEE THE ENTIRE CAR SEAT LEANING OVER. IF MY 3 MONTH OLD BABY WASN'T STRAPPED IN HE WOULD HAVE FALLEN OUT. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10199631August 15, 2007
AIR BAGS
MY GRANDDAUGHTER WAS OPERATING MY 2002 FORD XLT ESCAPE AND WAS INVOLVED IN AN ACCIDENT RECENTLY IN AUGUST 2007. AN INDIVIDUAL RAN A STOP SIGN AND SHE HIT HIS VEHICLE BROADSIDE AT 50 MILES PER HOUR. THE AUTOMOBILE HAS BEEN CLASSIFIED AS TOTALED AT 10K PLUS DAMAGE. THE PROBLEM IS THAT NONE OF HER AIRBAGS DEPLOYED IN THE VEHICLE. SHE WAS WEARING A SEAT BELT BUT RECEIVED INJURES INCLUDING A PARTIALLY COLLAPSED LUNG, WHICH MAY HAVE BEEN A DIRECT RESULT OF THE AIRBAGS NOT STOPPING HER FORWARD MOTION. *JB
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0
#10199728August 15, 2007
VEHICLE SPEED CONTROL
UNINTENDED ACCELERATION - 2002 FORD ESCAPE XLT: DRIVING ON INTERSTATE ACCELERATED FOR A HILL AND CAR CONTINUED TO ACCELERATE AFTER FOOT REMOVED FROM PEDAL. CAR CONTINUED TO ACCELERATE AND GAIN SPEED UP HILL, HILL PEAKED AND SPEED EXCEEDED 80 MILES PER HOUR. FURTHER ACCELERATION DOWN HILL - TRANSMISSION PLACED IN NEUTRAL, AND ABLE TO BE STOPPED ON SIDE OF FREEWAY. ENGINE CONTINUED TO REV; TURNED OFF, AND THEN REVVED WHEN TURNED BACK ON. CRUISE CONTROL WAS NOT BEING USED AT ANY TIME. DEALER INSPECTED AND FOUND AND REPLACED DEFECTIVE CRUISE CONTROL CABLE. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10199495August 14, 2007
AIR BAGS:FRONTAL:SENSOR/CONTROL MODULE
(1) AIRBAG LIGHT CAME ON (2) CABLES DEFECTIVE - AIRBAGS WILL NOT DEPLOY DURING CRASH (3) CABLES REPLACED - $450 TOTAL *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10198249August 2, 2007
ENGINE AND ENGINE COOLING:ENGINE
TL*THE CONTACT OWNS A 2002 FORD ESCAPE. THE CONTACT HEARD A POPPING SOUND WHEN SHE TURNED OFF THE VEHICLE. SHE THEN NOTICED FLAMES COMING FROM UNDER THE PASSENGER SIDE BUMPER. THE DEALER AND MANUFACTURER HAVE NOT INSPECTED THE VEHICLE. AS OF AUGUST 2, 2007, THE CAUSE OF THE FAILURE HAS YET TO BE DETERMINED. THE CURRENT AND FAILURE MILEAGES WERE 89,000.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10197633July 27, 2007
SERVICE BRAKES, HYDRAULIC
(1) NOTICED ABS LIGHT WAS LIT, TOOK VEHICLE TO PALMER FORD IN CHELSEA MI TO FIND OUT WHAT THE PROBLEM WITH MY 2002 FORD ESCAPE COULD BE. THEY GAVE A BREAK DOWN THE EXCITOR RING (FOR THE ABA BRAKING SYSTEM) THAT IS ATTACHED TO THE HALF SHAFT OF MY ESCAPE WAS BROKEN. THIS ALSO CAUSED THE ABS SENSOR TO FAIL (2)AS TO FAILURE....DID GET A SECOND OPINION FROM A DIFFERENT SERVICE STATION ABOUT THE EXCITOR RING...PALMER FORD IN CHELSEA MI SAID THAT THEY WHERE NOT AWARE OF ANY OTHER ESCAPES HAVING THIS ISSUE....UNLIKE THE SECOND SERVICE STATION, WHICH HAD SEEN THIS PROBLEM IN THE ESCAPES. (3)TO CORRECT THE PROBLEM...I HAVE HAD THE HALF SHAFT REPLACED (WHICH INCLUDES THIS EXCITOR RING FOR THE ABS BRAKING SYSTEM)AND THE SENSOR.... *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10197417July 25, 2007
ENGINE AND ENGINE COOLING:ENGINE
(1) APPROXIMATELY 100 MILES OF HIGHWAY DRIVING LED UP TO (2) A LOSS OF POWER AT ALL SPEEDS WITH EXCESSIVE RPMS FOR GIVEN SPEED FOLLOWED BY A FLASHING CHECK ENGINE LIGHT, FOLLOWED BY CONSIDERABLE ENGINE AND CABIN VIBRATION. (3) FORD DIAGNOSED THE PROBLEM AS A RARE INTERNAL ENGINE FAILURE IN CYLINDER #4. NO REMEDY HAS BEEN PROVIDED. THE ENGINE CAN BE REPLACED FOR ABOUT $6,000. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10196694July 18, 2007
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP:CONTROL UNIT/MODULE
TL*THE CONTACT OWNS A 2002 FORD ESCAPE. ON APRIL 12, 2007, THE CONTACT RECEIVED RECALL NOTICE # 07V156000 (SERVICE BRAKES, HYDRAULIC:ANTILOCK:CONTROL UNIT/MODULE). THE VEHICLE WAS TAKEN TO THE DEALER THE SAME DAY. THE DEALER PROVIDED THE CONTACT WITH A RENTAL VEHICLE AND AS OF JULY 18, 2007, THE VEHICLE HAS NOT BEEN REPAIRED. THE DEALER STATED THAT THEY ARE WAITING ON A PART TO ARRIVE. NO FAILURES HAVE OCCURRED AT THIS TIME. THE CURRENT MILEAGE IS 80,000 AND THE FAILURE MILEAGE WAS INAPPLICABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10195378July 5, 2007
VEHICLE SPEED CONTROL:CABLES
TL*THE CONTACT OWNS A 2002 FORD ESCAPE. WHILE DRIVING 80 MPH, THE CONTACT APPLIED THE BRAKES, BUT THE VEHICLE FAILED TO DECELERATE OR STOP. THE CONTACT DROVE INTO A DITCH, WHICH STOPPED THE VEHICLE. THE CONTACT TURNED OFF THE VEHICLE. ONCE IT WAS RESTARTED, THE RPM'S RACED TO 5 AND THE TIRES BEGAN SMOKING. THE FAILURE OCCURRED THREE ADDITIONAL TIMES. THE MANUFACTURER STATED THAT THE VIN WAS NOT INCLUDED IN NHTSA RECALL # 04V574000 (VEHICLE SPEED CONTROL:CABLES). THE CURRENT AND FAILURE MILEAGES WERE 112,000. THE CONSUMER PROVIDED THE REPAIR INVOICE. UPDATED 09/05/07 *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10194934June 29, 2007
ENGINE AND ENGINE COOLING
TL*THE CONTACT OWNS A 2002 FORD ESCAPE. THE CONTACT STATED THAT HE IS EXPERIENCING THAT SAME FAILURE AS NOTED IN NHTSA ACTION # PE06048. HE TOOK THE VEHICLE TO THE DEALER TO BE INSPECTED AND THEY FOUND NOTHING WRONG WITH THE VEHICLE. THE VEHICLE CAUGHT FIRE UNDER THE HOOD. THE CONTACT DISCONNECTED THE BATTERY BEFORE THE FIRE COULD SPREAD. THE CURRENT AND FAILURE MILEAGES WERE 65,000.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0

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