Ford Escape Complaints (2022)

228 consumer complaints on file.

#11486242September 24, 2022
SERVICE BRAKES
The overall braking performance on my new Escape has left me very concerned about the safety and dependability of my brakes. The brakes are unreasonably loud and down right startling, especially at low speeds. They often times feel, react, and sound as if they are wet; even when they are bone dry. My brakes will often times stop the vehicle abruptly and feel too grabby while making a loud noise. The brakes are also producing an excessive amount of brake dust on the wheels. I had my vehicle checked out by a Ford dealer, and they confirmed this is "normal" for this type of vehicle and that no fix is currently available. A simple internet search revealed many others who are experiencing the same problem. Something is really not right here.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11483349September 7, 2022
EXTERIOR LIGHTING
Front headlights covers are turning brown inside and ford motor company states to wait till it get worse and it a 2022 escape SE it should be replaced due to the care is new this problem is filed Carothers states and none of the ford companies are willing to replace them due to it’s too much for new ones and it looks like it my problem now the I have the car This matter needs to be fixed and not wait till it get worse and I get in an accident in the night
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11483249September 7, 2022
EXTERIOR LIGHTING
The contact owns a 2022 Ford Escape. The contact stated that the headlight assembly had begun to delaminate which reduced the effectiveness of the headlights illumination. The vehicle was taken to the dealer where they confirmed that the failure with the headlight assembly and order the replacement headlights. The contact had the driver’s side headlight replaced; however, the failure persisted. The manufacturer was not notified of the failure. The vehicle was not repaired. The failure mileage was approximately 1,500.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11479944August 18, 2022
VEHICLE SPEED CONTROL
On June 21 Inn the afternoon my wife and I were driving on I-94 near Minneapolis, MN in a rental car. Suddenly the car started accelerating on its own – and the acceleration was aggressive (“pedal to the metal” type acceleration). I hit the brakes but nothing happened. As the car continued to accelerate I pumped the brakes taped on the accelerator and hit the ignition switch but nothing would slow the car. I could see congestion further ahead of us with slow moving vehicles and all lanes occupied. I started looking for an escape route – one that would hopefully enable us to survive while not hurting/injuring others. To my right I saw a an entry or exit ramp and on the other side of the ramp was an embankment. I turned toward the embankment, crossing the ramp and going up the embankment not knowing what was on the other side of it. I must have been going at least 100 mph when I topped the embankment. As we went over the embankment I looked down and saw a parking lot that looked vacant. It seemed to me that the parking lot was 6-8 feet below us (the EMT later said it was 10-12 ft). We both lost consciousness when we hit the ground in the parking lot (and the air bags deployed). When we regained consciousness we had hit an object in the parking lot. The rescue squad arrived soon thereafter. An hour earlier that afternoon I was adjusting the cruise control when suddenly the car accelerated unexpectedly. I hit the brakes and the cruise control went off as it should. I then attempted to adjust it again and again the car accelerated unexpectedly. This time when I hit the brakes the car continued to accelerate. I pumped the brakes but the acceleration continued. The car finally stopped accelerating when I turned the cruise control off. I wondered if I should continue using the cruise control since it had malfunctioned but decided to try it and it seemed to be working so I continued on using the cruise control. In hindsight that was a serious mistake.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11474493July 18, 2022
STRUCTURE:BODY
The contact owns a 2022 Ford Escape. The contact stated while driving at an undisclosed speed, the sun reflected on the metallic dashboard trim and obstructed the contact’s view while driving. The contact called the local dealer and was informed that the vehicle was designed that way. The vehicle was not diagnosed or repaired. The manufacturer was notified and referred the contact to the dealer and the NHTSA. The approximate failure mileage was 0.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11474335July 17, 2022
SEATS
There is an uncomfortable bulge in the front passenger heated seat.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11466339May 27, 2022
SERVICE BRAKES
The contact owns a 2022 Ford Escape. The contact stated he noticed excessive brake dust on both front wheels. The contact stated no warning light was illuminated. The contact called the local dealer and made them aware of the failure. The vehicle was not diagnosed or repaired. The contact also called the local dealer: Bob Poynter Ford (1873 E Tipton St, Seymour, IN 47274: (812) 522-2040) and made them aware of the failure. The vehicle was not diagnosed or repaired. The manufacturer had not been informed of the failure. The failure mileage was approximately 7.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11463872May 9, 2022
ENGINE AND ENGINE COOLING:ENGINE:OIL/LUBRICATION
The contact owns a 2022 Ford Escape. The contact stated that after having an oil change performed by his local dealer, an abnormal oil odor would emit from the vehicle without warning. The contact inspected the engine and discovered that oil had leaked around the oil reservoir cap. Upon further inspection, the dipstick showed that the oil level was 3/8 of an inch over the oil limit. The contact had taken the vehicle back to the dealer where he explained to the service manager what he had discovered. Another oil change was performed and once the vehicle was returned, the same failure persisted upon inspection. The contact then performed his own oil change and the defect remained. The manufacturer had been notified of the failure but offered no assistance. The vehicle was not repaired. The failure mileage was 3,600.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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