Ford Edge Service Bulletins (2019)

203 manufacturer communications on file.

July 22, 2019•Document ID: 10163590
Service Bulletin/Repair Instructions
POWER TRAIN
Mfr Comm. #:
SSM 48095
Date Added:
August 7, 2019
Manufacturer:
FORD
Summary
Some 2019 Edge/Nautilus vehicles equipped with an 8F57 transmission may exhibit harsh engagements when shifting from PARK to REVERSE, PARK to DRIVE and or REVERSE to DRIVE. These harsh engagements may result in an engagement clunk from the driveline. Do not attempt any repairs at this time. Engineering is investigating, monitor OASIS for updates.
Associated Products (2)
2019 Ford Edge 2019 Lincoln MKX
Associated Documents
- Download MC-10163590-0001.pdf↗
July 22, 2019•Document ID: 10163589
Service Bulletin/Repair Instructions
VISIBILITY; VISIBILITY:WINDSHIELD WIPER/WASHER
Mfr Comm. #:
SSM 48094
Date Added:
August 7, 2019
Manufacturer:
FORD
Summary
Some 2015-2019 Edge vehicles build on or before 5-Nov-2018 may exhibit snow and/or ice accumulation below the wiper blade park position, causing the wipers to have intermittent operational issues. If normal diagnostics do not result in a root cause determination, replace the drivers side wiper motor with updated service part FT4Z-17508-H, and make sure the customer is advised to keep the cowl area clean of ice and snow. Refer to Workshop Manual (WSM), Section 501-16 and applicable labor operations in Section 11 of the Service Labor Time Standards (SLTS) Manual.
Associated Products (5)
2019 Ford Edge 2018 Ford Edge 2017 Ford Edge 2016 Ford Edge 2015 Ford Edge
Associated Documents
- Download MC-10163589-0001.pdf↗
July 9, 2019•Document ID: 10163576
Service Bulletin/Repair Instructions
POWER TRAIN
Mfr Comm. #:
TSB 19-2213
Date Added:
August 6, 2019
Manufacturer:
FORD
Summary
Some 2019 Edge/Nautilus/Transit Connect vehicles equipped with a 8F35 transmission may exhibit an illuminated malfunction indicator lamp (MIL) with diagnostic trouble code (DTC) P0766 stored in the powertrain control module (PCM) and/or intermittent or delayed reverse engagement concerns. This may be due to contamination in the main control valve body separator plate orifice. To correct the condition, follow the Service Procedure steps to clean the contamination from the main control plate.
Associated Products (3)
2019 Ford Edge 2019 Ford Transit Connect 2019 Lincoln MKX
Associated Documents
- Download MC-10163576-0001.pdf↗
June 17, 2019•Document ID: 10162083
Service Bulletin/Repair Instructions
ELECTRICAL SYSTEM; POWER TRAIN; EQUIPMENT ADAPTIVE/MOBILITY
Mfr Comm. #:
SSM 48045
Date Added:
July 8, 2019
Manufacturer:
LINCOLN
Summary
Some 2019 Edge/Nautilus vehicles equipped with all-wheel drive (AWD) may exhibit an AWD System Disabled message in the instrument panel cluster (IPC) with diagnostic trouble code (DTC) C0095:99. This may be due to the calibration of the AWD module. Using the latest software level of the appropriate Ford diagnostic scan tool, reprogram the AWD module. For claiming, use causal part 4000 and applicable labor times from Section 10 in the Service Labor Time Standards (SLTS) Manual.
Associated Products (2)
2019 Ford Edge 2019 Lincoln Nautilus
Associated Documents
- Download MC-10162083-0001.pdf↗
June 13, 2019•Document ID: 10162062
Service Bulletin/Repair Instructions
ENGINE AND ENGINE COOLING
Mfr Comm. #:
TSB 19-2172
Date Added:
July 3, 2019
Manufacturer:
FORD
Summary
Some 2015-2018 Edge and 2015-2019 Fusion/MKZ/Escape/MKC vehicles equipped with a 2.0L EcoBoost engine may exhibit a low coolant level, white exhaust smoke and/or a runs rough condition with or without an illuminated malfunction indicator lamp (MIL). Diagnostic trouble codes (DTCs) may include P0300, P0301-P0304, P0316, P0217, P1285 and/or P1299 stored in powertrain control module (PCM). This may be due to coolant intrusion into the cylinder. To correct the condition, follow the Service Procedure steps to replace the long block engine assembly.
Associated Products (25)
2019 Ford Edge 2019 Ford Escape 2019 Ford Fusion 2019 Lincoln MKC 2019 Lincoln MKZ 2018 Ford Edge 2018 Ford Escape 2018 Ford Fusion 2018 Lincoln MKC 2018 Lincoln MKZ 2017 Ford Edge 2017 Ford Escape 2017 Ford Fusion 2017 Lincoln MKC 2017 Lincoln MKZ 2016 Ford Edge 2016 Ford Escape 2016 Ford Fusion 2016 Lincoln MKC 2016 Lincoln MKZ+ 5 more
Associated Documents
- Download MC-10162062-0001.pdf↗
June 7, 2019•Document ID: 10162078
Service Bulletin/Repair Instructions
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:CRANKCASE (PCV); ENGINE AND ENGINE COOLING
Mfr Comm. #:
SSM 48029
Date Added:
July 8, 2019
Manufacturer:
FORD
Summary
Some 2018-2019 F-150 vehicles built on 23-Sep-2018 and through 28-Mar-2019 and 2019 Edge/Nautilus/Continental/MKZ vehicles built on 4-Dec-2018 and through 29-Mar-2019 and Fusion vehicles built on 16-Jan-2019 and through 12-Apr-2019 equipped with a 2.7L/3.0L EcoBoost engine may exhibit an illuminated malfunction indicator lamp (MIL) with diagnostic trouble code (DTC) P04DB stored in the powertrain control module (PCM). This may be due to the incorrect positive crankcase ventilation (PCV) valve installed. If the PCV valve is brown in color, refer to the Powertrain Control/Emissions Diagnosis (PC/ED) Manual for normal diagnostics. If the PCV valve is gray in color, replace the PCV valve, clear the DTC, and retest. If the DTC returns, refer to the PC/ED for normal diagnostics.
Associated Products (7)
2019 Ford Edge 2019 Ford F-150 2019 Ford Fusion 2019 Lincoln Continental 2019 Lincoln MKX 2019 Lincoln MKZ 2018 Ford F-150
Associated Documents
- Download MC-10162078-0001.pdf↗
May 27, 2019•Document ID: 10160946
Service Bulletin/Repair Instructions
POWER TRAIN
Mfr Comm. #:
SSM 48007
Date Added:
June 7, 2019
Manufacturer:
LINCOLN
Summary
2019 Edge and Nautilus vehicles, equipped with AWD and built on 22-Jan-2019 and through 03-Mar-2019, exhibit a noise from the rear of the vehicle when a door is opened or after KOEO/KOER. The rear drive unit (RDU) in these vehicles uses a brushless DC motor to vary the amount of torque to the rear axle, and during functional verification, it produces a noticeable noise that is a normal function of the RDU. If the noise appears abnormally loud, it is recommended to compare the noise from the customers vehicle with a 2019 AWD Edge or Nautilus built before 22-Jan-2019 or after 03-Mar-2019, in a similar environment (i.e. both outside). If the noise in the customers vehicle is determined to be significantly louder than a similar vehicle built outside the build dates, do not disassemble the RDU for further diagnosis, an updated RDU assembly is available.
Associated Products (2)
2019 Ford Edge 2019 Lincoln Nautilus
Associated Documents
- Download MC-10160946-0001.pdf↗
May 20, 2019•Document ID: 10160952
Service Bulletin/Repair Instructions
VISIBILITY; EXTERIOR LIGHTING; EXTERIOR LIGHTING:HEADLIGHTS
Mfr Comm. #:
19B11
Date Added:
June 7, 2019
Manufacturer:
FORD
Summary
Certain 2019 Model Year Edge Vehicles With Adaptive LED Headlamps - Headlamp Control Module Reprogram
Associated Products (1)
2019 Ford Edge
Associated Documents
- Download MC-10160952-0001.pdf↗
May 10, 2019•Document ID: 10160931
Service Bulletin/Repair Instructions
POWER TRAIN
Mfr Comm. #:
SSM 47976
Date Added:
June 7, 2019
Manufacturer:
FORD
Summary
On vehicles equipped with an automatic transmission it is imperative that the converter pilot hub be greased with Motorcraft Multi-Purpose Grease Spray XL-5-A even if grease was not applied from the factory. Also verify that the engine/transmission alignment dowel pins are present as well as the engine crankshaft dowel pin, if equipped, when installing the transmission. Failure to adequately lubricate the converter hub greatly increases the likelihood of the flexplate cracking in the future. Missing dowels may cause a misalignment issue also resulting in a premature failure. Refer to Workshop Manual (WSM), Section 307-01.
Associated Products (272)
2019 Ford E-350 2019 Ford Ecosport 2019 Ford Edge 2019 Ford Escape 2019 Ford Explorer 2019 Ford F-150 2019 Ford F-250 2019 Ford F-350 2019 Ford F-450 2019 Ford F-550 2019 Ford F-650 2019 Ford F-750 2019 Ford Fiesta 2019 Ford Flex 2019 Ford Fusion 2019 Ford Mustang 2019 Ford Taurus 2019 Ford Transit 2019 Ford Transit Connect 2019 Lincoln Continental+ 252 more
Associated Documents
- Download MC-10160931-0001.pdf↗
May 6, 2019•Document ID: 10160880
Service Bulletin/Repair Instructions
EQUIPMENT:APPLIANCE:AIR CONDITIONER
Mfr Comm. #:
SSM 47967
Date Added:
June 6, 2019
Manufacturer:
FORD
Summary
Some 2013-2019 vehicles equipped with a EVDC air conditioning (A/C) compressor may exhibit poor A/C performance/improper climate function and/or a diagnostic trouble code (DTC) P06A0 in the powertrain control module (PCM). To support the proper diagnosis of this compressor, the EVDC control valve tester has been developed and is available from Rotunda (339-EVDC100). A tester has been provided to each U.S. dealership free of charge with shipments completed 19-Apr-2019 (reference EFC07013 on FMCDealer.com). This tester will help reduce the potential for misdiagnosis and unnecessary compressor replacement. Make sure that this tester is used for warranty repairs and document the test results in the Technician Comments field. Refer to the Rotunda catalog for a video and user manual which provide detailed operating instructions.
Associated Products (101)
2019 Ford Ecosport 2019 Ford Edge 2019 Ford Explorer 2019 Ford F-150 2019 Ford F-250 2019 Ford F-350 2019 Ford F-450 2019 Ford F-550 2019 Ford Fiesta 2019 Ford Flex 2019 Ford Fusion 2019 Ford Mustang 2019 Ford Taurus 2019 Ford Transit 2019 Ford Transit Connect 2019 Lincoln Continental 2019 Lincoln MKC 2019 Lincoln MKT 2019 Lincoln MKX 2019 Lincoln MKZ+ 81 more
Associated Documents
- Download MC-10160880-0001.pdf↗
April 26, 2019•Document ID: 10159494
Service Bulletin/Repair Instructions
ENGINE
Mfr Comm. #:
SSM 47948
Date Added:
May 7, 2019
Manufacturer:
FORD
Summary
SSM 47948 - 2010-2019 Various Vehicles - Turbocharged Engines - Oil Supply Filter Replacement When Replacing The Turbocharger Or The Turbocharger Oil Supply Tube For 2010-2019 vehicles equipped with turbocharged engines, when diagnosing and/or replacing turbo related concerns, all steps within the Workshop Manual (WSM) procedure must be followed including replacement of all mandatory discarded parts. When specified in the WSM, the turbocharger oil supply filter must be replaced whenever the turbocharger or the turbocharger oil supply tube are replaced. Turbocharger bearing failure may occur if oil starvation occurs due to a restricted filter.
Associated Products (163)
2019 Ford Edge 2019 Ford Escape 2019 Ford Explorer 2019 Ford F-150 2019 Ford F-250 2019 Ford F-350 2019 Ford F-450 2019 Ford F-550 2019 Ford F-650 2019 Ford F-750 2019 Ford Flex 2019 Ford Fusion 2019 Ford Mustang 2019 Ford Taurus 2019 Ford Transit 2019 Lincoln Continental 2019 Lincoln MKC 2019 Lincoln MKT 2019 Lincoln MKX 2019 Lincoln MKZ+ 143 more
Associated Documents
- Download MC-10159494-0001.pdf↗
April 26, 2019•Document ID: 10159489
Service Bulletin/Repair Instructions
EQUIPMENT:APPLIANCE:AIR CONDITIONER; ELECTRICAL SYSTEM
Mfr Comm. #:
SSM 47850
Date Added:
May 7, 2019
Manufacturer:
FORD
Summary
Some 2013-2019 vehicles equipped with a EVDC air conditioning (A/C) compressor may exhibit poor A/C performance/improper climate function and/or a diagnostic trouble code (DTC) P06A0 in the powertrain control module (PCM). To support the proper diagnosis of this compressor, the EVDC control valve tester has been developed and is available from Rotunda (339-EVDC100). A tester has been provided to each U.S. dealership free of charge with shipments completed 19-Apr-2019 (reference EFC07013 on FMCDealer.com). This tester will help reduce the potential for misdiagnosis and unnecessary compressor replacement. Make sure that this tester is used for warranty repairs and document the test results in the Technician Comments field. Refer to the Rotunda catalog for a video and user manual which provide detailed operating instructions.
Associated Products (181)
2019 Ford E-350 2019 Ford Ecosport 2019 Ford Edge 2019 Ford Escape 2019 Ford Explorer 2019 Ford F-150 2019 Ford F-250 2019 Ford F-350 2019 Ford F-450 2019 Ford F-550 2019 Ford Fiesta 2019 Ford Flex 2019 Ford Fusion 2019 Ford Mustang 2019 Ford Taurus 2019 Ford Transit 2019 Ford Transit Connect 2019 Lincoln Continental 2019 Lincoln MKC 2019 Lincoln MKT+ 161 more
Associated Documents
- Download MC-10159489-0001.pdf↗
April 15, 2019•Document ID: 10159454
Service Bulletin/Repair Instructions
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:MANIFOLD/HEADER/MUFFLER/TAIL PIPE; POWER TRAIN; ENGINE
Mfr Comm. #:
TSB 19-2095
Date Added:
May 6, 2019
Manufacturer:
FORD
Summary
Some 2019 Edge/Nautilus vehicles equipped with 2.0L EcoBoost engines built on or before 15-Mar-2019 may exhibit an illuminated malfunction indicator lamp (MIL) with diagnostic trouble code (DTC) P2282 stored in the powertrain control module (PCM). This concern may be due to an intermittently stuck open brake vacuum tube assembly causing an uncommanded high air flow intake manifold leak. To resolve the condition, replace the brake vacuum tube assembly.
Associated Products (2)
2019 Ford Edge 2019 Lincoln Nautilus
Associated Documents
- Download MC-10159454-0001.pdf↗
April 11, 2019•Document ID: 10159506
Service Bulletin/Repair Instructions
ELECTRICAL SYSTEM; EQUIPMENT:ELECTRICAL; EQUIPMENT
Mfr Comm. #:
SSM 47925
Date Added:
May 7, 2019
Manufacturer:
FORD
Summary
SSM 47925 - 2019 Various Vehicles - SYNC 3 - Infotainment Screen Concerns, Wi-Fi ConnectionMessage, Rear View Camera Operation Some 2019 vehicles equipped with SYNC 3 may have the following intermittent symptoms: a Wi-Fi connection pop up every key cycle, frozen unresponsive screen, a solid blue screen when moving forward at speeds above 10 mph, the rear view camera remains on the screen at speeds below 10 mph, or poor App performance. To resolve this concern, check for a SYNC software update under the OASIS Tab SYNC selection. If an update is available, update the APIM software per Workshop Manual (WSM), Section 415-00. Follow the onscreen instructions provided by the programming process. To verify success after programming, turn the key off with the dooropen for 5 minutes. Perform this SYNC programming before taking any other repair steps. For claiming, use causal part 14G371 and applicable labor operations inSection 10 of the SLTS manual. APPLICABLE VEHICLES
Associated Products (8)
2019 Ford Edge 2019 Ford F-150 2019 Ford Fusion 2019 Ford Mustang 2019 Ford Ranger 2019 Lincoln Continental 2019 Lincoln MKX 2019 Lincoln MKZ
Associated Documents
- Download MC-10159506-0001.pdf↗
April 10, 2019•Document ID: 10159508
Service Bulletin/Repair Instructions
ENGINE; ENGINE AND ENGINE COOLING
Mfr Comm. #:
SSM 47922
Date Added:
May 7, 2019
Manufacturer:
FORD
Summary
SSM 47922 - Various Vehicles - 2.7L/3.0L EcoBoost Engine - Oil Filter Service Tip When servicing the oil filter on vehicles equipped with a 2.7L or 3.0L EcoBoostengine it is critical to inspect the oil filter housing center stem to verify is not separated or damaged. If the center stem is damaged or separated from the housing this will result in oil flow through the reservoir drain port causing low engine oil pressure and internal engine damage. If the filter housing stem is damaged or separated, the oil filter housing must be replaced. If the center stem is not damaged or separated, the O-ring seals on the stem and housing must be replaced each time the filter is serviced.
Associated Products (23)
2019 Ford Edge 2019 Ford F-150 2019 Ford Fusion 2019 Lincoln Continental 2019 Lincoln MKX 2019 Lincoln MKZ 2018 Ford Edge 2018 Ford F-150 2018 Ford Fusion 2018 Lincoln Continental 2018 Lincoln MKX 2018 Lincoln MKZ 2017 Ford Edge 2017 Ford F-150 2017 Ford Fusion 2017 Lincoln Continental 2017 Lincoln MKX 2017 Lincoln MKZ 2016 Ford Edge 2016 Ford F-150+ 3 more
Associated Documents
- Download MC-10159508-0001.pdf↗
April 2, 2019•Document ID: 10159460
Service Bulletin/Repair Instructions
ELECTRICAL SYSTEM
Mfr Comm. #:
TSB 19-2104
Date Added:
May 6, 2019
Manufacturer:
FORD
Summary
Some 2019 Edge and Nautilus vehicles built on or before 14-Nov-2018 equipped with a power liftgate may exhibit a discharged battery, interior lamps cycling on and off erratically and/or a Liftgate Ajar message in the instrument panel cluster (IPC) when the liftgate/doors are shut. This may be due to the calibration of the rear gate trunk module (RGTM) keeping the module awake. Reprogram the RGTM using the latest software level of the appropriate Ford diagnostic scan tool.
Associated Products (2)
2019 Ford Edge 2019 Lincoln Nautilus
Associated Documents
- Download MC-10159460-0001.pdf↗
April 2, 2019•Document ID: 10159459
Service Bulletin/Repair Instructions
POWER TRAIN
Mfr Comm. #:
TSB 19-2103
Date Added:
May 6, 2019
Manufacturer:
LINCOLN
Summary
Some 2019 Edge/Nautilus vehicles equipped with a 8F57 transmission and built on or before 01-Mar-2019 may exhibit harsh/bumpy upshift, downshift and/or engagement concerns. This may be due to various powertrain control module (PCM) software parameters for upshift flares, stationary and rolling engagements, and coasting downshift bumps. To resolve the condition, reprogram the PCM. Follow the Service Procedure steps to correct the condition on vehicles that meet all the following criteria: 2019 Edge/Nautilus 8F57 transmission Built on or before 01-Mar-2019 Harsh/bumpy upshift, downshift and/or engagement concerns
Associated Products (2)
2019 Ford Edge 2019 Lincoln Nautilus
Associated Documents
- Download MC-10159459-0001.pdf↗
March 18, 2019•Document ID: 10156592
Service Bulletin/Repair Instructions
ELECTRICAL SYSTEM; STRUCTURE:BODY:HATCHBACK/LIFTGATE
Mfr Comm. #:
SSM 47873
Date Added:
April 3, 2019
Manufacturer:
FORD
Summary
Some 2019 Edge/Nautilus vehicles built on or before 07-Mar-2019 may exhibit an inoperative power liftgate with diagnostic trouble code (DTC) B144F:79 stored in the rear gate trunk module (RGTM). This may be due to the calibration of the RGTM. To resolve the concern, reprogram the RGTM using the latest software level of the appropriate Ford diagnostic scan tool. For claiming use causal part number 14B291 and Section 10 of the Service Labor Time Standards (SLTS) Manual.
Associated Products (2)
2019 Ford Edge 2019 Lincoln Nautilus
Associated Documents
- Download MC-10156592-0001.pdf↗
March 12, 2019•Document ID: 10156575
Service Bulletin/Repair Instructions
STEERING
Mfr Comm. #:
SSM 47854
Date Added:
April 3, 2019
Manufacturer:
FORD
Summary
Some 2017-2019 F-Super Duty, 2017-2019 Continental, 2016-2019 Edge, 2016-2018 MKX, 2019 Nautilus vehicles may exhibit a U3000:49 diagnostic trouble code (DTC) setting in the Steering Effort Control Module (SECM) with no other DTCs present. To eliminate the DTC, perform the IDS SASM module reset routine. The IDS reset routine is available under Toolbox > Chassis > Steering > Adaptive Front Steering > SASM Module Reset. Do not attempt any repairs at this time. Engineering is investigating, monitor OASIS for updates. For claiming, use causal part 3600 and applicable labor operations in Section 10 of the Service Labor Time Standards (SLTS) Manual.
Associated Products (23)
2019 Ford Edge 2019 Ford F-250 2019 Ford F-350 2019 Ford F-450 2019 Ford F-550 2019 Lincoln Continental 2019 Lincoln MKX 2018 Ford Edge 2018 Ford F-250 2018 Ford F-350 2018 Ford F-450 2018 Ford F-550 2018 Lincoln Continental 2018 Lincoln MKX 2017 Ford Edge 2017 Ford F-250 2017 Ford F-350 2017 Ford F-450 2017 Ford F-550 2017 Lincoln Continental+ 3 more
Associated Documents
- Download MC-10156575-0001.pdf↗
March 5, 2019•Document ID: 10156564
Service Bulletin/Repair Instructions
ELECTRICAL SYSTEM
Mfr Comm. #:
SSM 47846
Date Added:
April 3, 2019
Manufacturer:
FORD
Summary
Some 2019 Mustang, Continental, Fusion, MKZ, F150, Transit Connect, Ranger, Edge or Nautilus with SYNC 3 may have the following intermittent symptoms: a solid blue screen when moving forward at speeds above 10 mph, the rear view camera remains on the screen at speeds below 10 mph, or inoperative infotainment applications. To resolve this concern, check for a SYNC software update under the OASIS Tab SYNC selection. If an update is available, update the APIM software per WSM section 415-00. After the complete pop-up appears, remove the USB flash drive and install it into the IDS tool to update the Ford database. Perform a complete ignition cycle by turning the key off for 5 minutes, which is critical for a successful installation. For claiming, use causal part 14G371 and applicable labor operations in section 10 of the SLTS manual.
Associated Products (8)
2019 Ford Edge 2019 Ford F-150 2019 Ford Fusion 2019 Ford Mustang 2019 Ford Transit Connect 2019 Lincoln Continental 2019 Lincoln MKX 2019 Lincoln MKZ
Associated Documents
- Download MC-10156564-0001.pdf↗

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