Ford Ecosport Complaints (2022)

10 consumer complaints on file.

#11725996March 21, 2026
STRUCTURE:BODY
The left‑side roof rail trim detached from the vehicle while driving, creating a road hazard that could have struck another vehicle or pedestrian. The remaining right‑side trim is now lifting and is likely to detach as well. Ford has previously issued safety recalls (21S22, 24S02) for roof rail and pillar trim detachment on other models (e.g., Explorer) because loose trim can fly off and cause crashes. A Ford dealer was asked to address this safety concern under goodwill or warranty, but the request was ignored. The problem is visible and the vehicle is currently at the dealer. No warning lamps are associated. The detached trim is no longer available for inspection, but the remaining lifting trim can be inspected upon request. Because one piece has already detached and the other is loose, there is a clear safety risk to other motorists, especially at highway speeds
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11725995March 21, 2026
POWER TRAIN
The vehicle was built at the Chennai, India plant on April 22, 2022. Official NHTSA recall 25V126 (Ford 25S12) covers 2021‑2022 EcoSports built between April 1, 2021 and July 20, 2022—my build date falls inside that window. The vehicle exhibits the exact symptoms described in the recall: a jolt/clunk when shifting into reverse and a shudder from the transmission area during road driving. A Ford dealer technician documented “felt shudder from converter will need checked” during a road test. The dealer confirmed the build date and the symptoms but refused to inspect or repair the half‑shafts under the safety recall. They stated they “cannot perform a recall that does not apply to the specified vehicle” because their internal Ford OASIS system does not yet show the recall for this VIN - despite the fact that the recall is defined by the production window and this vehicle matches that window. If the half‑shaft disengages, it could cause loss of drive power while driving or vehicle rollaway when parked, both of which create an unreasonable safety risk. The problem is reproducible and the vehicle is currently at the dealer awaiting diagnosis. No warning lamps appeared; symptoms began with a jolt in reverse and a shudder while driving.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11714644January 31, 2026
SEAT BELTS
I bought a 2022 Ford Ecosport. The seatbelts are not working and I am currently down to one seatbelt in the rear seats that work. I haul 3 children regularly and now am having to transport without a seatbelt which is against the law and totally unsafe. I called Ricart’s in Columbus Ohio and they want $100 per seatbelt to fix. At this point I am expecting the other seatbelts not to work soon. I called the Ford customer service number and was told that is not on the recall list and unfortunately they cannot assist me even though I am hauling small children. I t is a MAJOR SAFETY ISSUE being these are children and if I get into and accident we all know What will happen and I will take this issue to court against Ford which I do not want to do. I actually said to the customer service agent “So Ford does not actually stand behind their products”. How do I redo this? If I pay the $200 can I be reimbursed by Ford because this is negligence on their part? Plus, I work with children at my employment and have to transport them also.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11676221July 25, 2025
EXTERIOR LIGHTING
My License Plate Lights fall down in front of the license plate. I have had them fixed 5 times by the dealer during the time I have owned the car- which is almost 3 years. My warranty will be expiring 13 August 2025. I have been told by the dealership if this happens after my warranty is up, I will be responsible for the cost of repair plus labor. I do not feel this is fair. The lights falling out are not due to any neglect on my part. I contacted FORD & they suggested I contact you so that possibly this could be checked into for a safety recall. The dates of the repairs are: 21 Jan 2023 driver side 06 July 2023 both 29 Sep 2023 both 10 Aug 2024 both 10 July 2025 driver side
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11629664December 9, 2024
ENGINE
The contact owns a 2022 Ford EcoSport. The contact stated while driving at an undisclosed speed, the check engine warning light illuminated. The vehicle was taken to the dealer where it was diagnosed and determine that the catalytic converter was cracked and needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and referred the contact to the NHTSA Hotline for assistance. The approximate failure mileage is 34,835.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11577991March 18, 2024
ENGINE, FUEL/PROPULSION SYSTEM
The vehicle frequently loses power yet it is not consistent enough to determine a pattern. Sometimes I am simply backing out of my driveway, sometimes I am accelerating after a stop sign, sometimes I am accelerating while entering on the freeway, sometimes I am simply driving down the freeway. What is consistent are the symptoms. The vehicle loses power, like it’s running out of gas. I cannot accelerate for a brief moment. If I press on the gas pedal to give it more power, sometimes it works and powers through the problem, sometimes it does not. It typically happens either in reverse, or when I am accelerating between 0 to 70. One time I was getting on the freeway, and the car would not go over 60. There is a car quickly approaching behind me and a Semi in the far left lane, so the car behind me had to honk the horn and slam on the brakes, because my car lost power right at the bottom of the entrance ramp. It continued until I let off, I posted for a couple moments, and then tried to slowly accelerate. I was able to get up to 70 before it lost power again.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11555332November 15, 2023
STRUCTURE:BODY
The swing gate ajar light comes on and the swing gate opens slightly (doesn’t fully open) while driving. This causes me to pull off the road and open, then close the door. This has happened while driving on the expressway and late at night which causes a safety concern. I have brought it to 2 different dealerships, but neither was able to reproduce it. There is no warning or reason this happens. It just random.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11537347August 9, 2023
AIR BAGS
The vehicle (MAJ6S3KL1NC474743) was impacted on the passenger side and the air bags failed to deploy. the safety risk caused hospital visit and numerous doctor visits. The problem was confirmed by enterprise, PO Box 801770, Kansas City Mo. 64180 Damage Recovery Unit. (866) 300-3239. The following have infer inspection of the vehicle: enterprise, police and the insurance companies. There were no signs of warnings or malfunction or other symptoms prior to the impact from the on coming vehicle.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11490082October 19, 2022
AIR BAGS, UNKNOWN OR OTHER
I have owned this car for a month less than 3,000 miles on it and Today RESTRAINTS INDICATOR LAMP WARNING came on.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11487075September 29, 2022
SERVICE BRAKES
The contact owns a 2022 Ford Ecosport. The contact stated that while at a stop, the brake pedal was depressed when the vehicle inadvertently lunged forward. Due to the failure, the vehicle crashed into the side of her daughter’s house. No warning lights were illuminated. The contact stated that the air bags failed to deploy. No injuries were sustained. No medical attention was required. A police report was not filed. The vehicle was towed to an independent mechanic but was not diagnosed. Neither the dealer nor the manufacturer was notified of the failure. The approximate failure mileage was 2,000.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0

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