Fisker Ocean Complaints (2023)

883 consumer complaints on file.

#11627080November 24, 2024
SERVICE BRAKES, POWER TRAIN, ELECTRICAL SYSTEM
Was driving at approx 40 mph, car shut off completely but was able to get off to the side of a main road. No one was injured and no accident, however, this car is an absolute mess, is completely unsafe and none of them should be on roads, anywhere. I am supposed to get a recall OTA update, but I have no connectivity, no one can fix it, and I cannot get the necessary recall update. However, I do not trust that OTA even if I could get it. Some owners are getting this necessary OTA pushed to their vehicles and it is bricking them. Everything with these cars should be investigated, including, American Leasing and FOA (Fisker Owners Association) as they are collaborating with each other to push these OTAs to peoples vehicles, and neither of them are car makers, manufacturers, or auto companies.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11627008November 23, 2024
UNKNOWN OR OTHER
The car has open recalls on it that are supposed to be corrected with over the air software updates. The update was scheduled for Thursday, November 14, 2024. The update failed. The updated was rescheduled for Thursday, November, 21, 2024. It failed. On Friday, November 22, 2024 at 3:30 PM EST, I tried to access my car but it was updating without any notice or warning.... headlights, taillights and interior light were on until 9:00 PM. I could not use the car! I checked the car on Saturday, November, 23, 2024 at 1:00 PM. The update failed. The version of the update is supposed be be 2.2 APK 1.49. It is still APK 1.47. Afterward, I could not gain access to my car without changing the batter on the remote control. The NFC reader is not working, the MyFisker app cannot be linked to the car due to a software issue and the FiskerLive App could not unlock the car, either.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11627007November 23, 2024
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
Adaptive Cruise Control Does not work on this car. It never has since the day it arrived.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11627005November 23, 2024
BACK OVER PREVENTION: WARNINGS, BACK OVER PREVENTION: REARVIEW SYSTEM BRAKING
The car does not detect pedestrians or other vehicles in the rear of the vehicle. It does, however, detect cars on the side. I just recently backed into another car in a parking garage because this feature does not work. I am disabled, have had a spinal fusion and a neck fusion and I purchased this car because of it's advanced safety features. The features do not work!
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11627003November 23, 2024
ELECTRICAL SYSTEM
This is an EMERGENCY PROBLEM! There are supposed to be three ways of unlocking the vehicle: 1) NFC (included in the remote control) 2) Remote Phone App 3) Battery operated remote control. Two of the three options do not work on my vehicle at all. The third option, the battery operated remote, only works if you continuously install a new battery. I have been locked out of my vehicle three times now. The battery powered remotes have been a known issue since receiving the car. The NFC remote failed around the same time the door handles light covers disintegrated. The phone app worked for a while but once the 'profile' is removed to reinstall the app, the profile cannot be linked again due to a software issue. This is an EMERGENCY PROBLEM!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11627000November 23, 2024
EXTERIOR LIGHTING, STRUCTURE:BODY
The exterior door handles have lighting covers that disintegrated. The LED lighting system is exposed to the weather on all 4 handles.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11626999November 23, 2024
SERVICE BRAKES
The actual brake pedal disintegrated.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11626420November 20, 2024
STRUCTURE, ELECTRICAL SYSTEM
The contact owns a 2023 Fisker Ocean. The contact received notification of NHTSA Campaign Numbers: 24V490000 (Structure), 24V466000 (Structure), and 24V404000 (Electrical System). The contact stated that on three occasions the dealer was contacted that stated that there would be a cost for labor and parts for all recall repairs. The manufacturer was not notified of the issue. The contact had not experienced a failure.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11626310November 20, 2024
ELECTRICAL SYSTEM, WHEELS, SERVICE BRAKES
I have emailed the support department several times, but I have received automated messages with no answers. This list was sent to Fisker within three months of owning the vehicle. *1. Our vehicle powered off on its own as I was about to leave my house, and then the battery light on the dash came on. This happened two times! 2. I have replaced the key fob's battery 10 times since we acquired the car on [XXX]. I was left stranded in a parking lot. 3. This vehicle is our primary family vehicle, and our [XXX] and [XXX] ride in the back. Their backseat safety belts continuously keep getting stuck and won't retract. 4. Door handles don't retract. 5. The vehicle keeps rolling backward or forward when in the park. I almost rolled back at the school pickup line and hit the car behind me. I have to keep pressing the brake pedal while waiting to move. *6. The Brakes are squeaking on and off while driving around the city at low speeds. The brakes take a long time to engage and don't stop right away. 7. The vehicle started making beeping sounds suddenly, and no lights were on the dashboard to indicate the cause of the beeps. 8. The back of the car gets very hot, as the ceiling vents by the passenger lights do not have any airflow. Is that only decorative? The only vents that work are the small ones on the center console pointing to the back. It gets very stuffy, and my kids get carsick. 9. We ordered winter tires and never received them but paid for them. 10. The air vents in the front console are broken. The tech who came to perform the first software update reported the issue and requested a repair ticket. There have been no updates. 11. The tires have unusual wear and tear for a car under 6 months, they are bald. 12. I didn't feel safe in this car, and it was parked in my driveway. Fisker support won't reach back to us and we don't know where to take it for service. 13. ADAS warning lights turn on all the time. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11626012November 18, 2024
ELECTRICAL SYSTEM
The contact owns a 2023 Fisker Ocean. The contact received notification of NHTSA Campaign Number: 24V405000 (Electrical System); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11625195November 14, 2024
SERVICE BRAKES
On 11/13 4 pm (PST), my car received an OTA update for 2.2 Software which provides the correction for unexpected reduction in regenerative braking, NHTSA Campaign Number: 24V623000. However, the update has made the car non-operational. At present, the car is unable to turn on, doors are locked and are unresponsive to the keyfob. In summary, the OTA 2.2 has made a car which was operational to non-operational. Since the Fisker is bankrupt, there is no way to contact them or any other relevant authorities to fix my car. Hope NHTSA can help out as these OS updates are causing cars to become non-operational rather than fixing the issue !
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11624416November 10, 2024
POWER TRAIN
I have 2.1. software and the car was bricked (inoperable) for 2 month until a tech from Ocean Reapiar Services (ORS) unbricked the car. What he found was that the drive motor units are corrupt and any Over The Air updates will brick the car again. The technician came back with a engineer 2 more times in 10 days to try to remedy the problem and the conclusion was that if I receive any over the air updates (OTA) the car will brick again and not be functional. According to the Tech and engineer from ORS. The drive motor units are corrupt and there are no fixes for this problem and any OTA's will make the car inoperable .
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11624294November 8, 2024
ELECTRICAL SYSTEM, EXTERIOR LIGHTING
The key fob drains batteries within 24 hours limiting the functionally of the key fob to NFC only. The door handles have further deteriorated and the NFC module in the for opening the vehicle is no longer responding and the light in the driver door no longer illuminates. I am no longer able to unlock my vehicle reliably. Currently, I am unable to unlock my vehicle without an internet connection and using the Fisker mobile app. Fisker is not reachable for service and I am disappointed in a lack of action enforced to make the vehicles safe and operable. My vehicle has not had any of the 5 recalls listed repaired by Fisker.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11623913November 7, 2024
SERVICE BRAKES, POWER TRAIN, FORWARD COLLISION AVOIDANCE: WARNINGS
These are some of the recall issues with the Fisker Ocean. These problems can be fixed with an OTA software update, however, this update is being blocked/suspended by company that is controlling Fisker. I cannot safely drive my vehicle until the recalls are resolved
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11622973October 31, 2024
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
While my 2023 Fisker Ocean One was parked in my garage in the beginning of October, the vehicle received a Over-The-Air Software Update to Fisker OS v2.2, in order to align the car with a NHTSA recall (NHTSA campaign 24V623, Safety Recall Campaign TSB11062408). I was away for a few days when this OTA happened automatically. When I returned Oct. 6, the car's keyfob was unresponsive, and I was unable to unlock the car. I managed to open the vehicle's rear hatch using the Fisker smartphone app, and tried to start vehicle from front seat, with no success. Opening the driver door triggered the alarm. Since then, Fisker technicians have been unable to recover the car, having tried numerous times to re-install OTA software, and come in person to use diagnostic software tool to re-install. They confirmed with me that many other owners have experienced this "bricking" of the Fisker Ocean. My car was also inspected by my insurance company, USAA, who did not have the expertise to evaluate, nor could provide a technician recommendation to do diagnostics. Vehicle has now been inoperable since October 6th. Techs tell me that "the PKC module and key fob need replacing, plus software 2.2 reinstalled, and this should be a warranty repair". I cannot locate any warranty service providers, nor find any solution or service technicians who can address this "bricking" . My car currently requires 4 RECALL SERVICES to be performed: NHTSA Campaigns 24V623, 24V499, and 24V404, plus a door handle recall. Please advise how I can obtain the required warranty service to get my car functional again, or provide guidance on how to obtain a buyback of the vehicle from Fisker.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11622933October 31, 2024
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
The contact owns a 2023 Fisker Ocean One. The contact stated that while the vehicle was parked, the front driver's side door failed to unlock as intended. The contact used the keypad to unlock the driver's side front door; however, the front driver's side door failed to unlock. The vehicle was not diagnosed or repaired by an independent mechanic or the dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 8,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11622932October 31, 2024
SERVICE BRAKES, ELECTRIC
The contact owns a 2023 Fisker Ocean. The contact received notification NHTSA Campaign Number: 24V623000 (Service Brakes, Electric); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11622622October 29, 2024
SERVICE BRAKES, VEHICLE SPEED CONTROL
A recall has been sent to me to me to repair an error in the communication pump with the electric water pump that manages the cabin system. I tried to call the manufacturer but no answer and no dealers know anything about the car.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11622358October 28, 2024
ELECTRICAL SYSTEM, SERVICE BRAKES, ELECTRIC
The contact owns a 2023 Fisker Ocean. The contact received notification of NHTSA Campaign Numbers: 24V404000 (Electrical System), 24V499000 (Electrical System), and 24V623000 (Service Brakes, Electric). The contact stated while driving at an undisclosed speed, the instrument panel became inoperable. The contact stated that the warning light was illuminated. The contact stated while driving at undisclosed speeds, the brake pedal was depressed; however, the vehicle started shaking abnormally. There was no warning light illuminated. The dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 9,633. The VIN was not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11622311October 28, 2024
ELECTRICAL SYSTEM, SERVICE BRAKES, ELECTRIC
The contact owns a 2023 Fisker Ocean. The contact received notifications of NHTSA Campaign Numbers: 24V623000 (Service Brakes, Electric), 24V404000 (Electrical System), 24V405000 (Electrical System), and 24V499000 (Electrical System). The contact stated that the brake pedal felt loose while depressed and the vehicle would shudder. No warning was illuminated. The local dealer was contacted, but the vehicle was not diagnosed or repaired. The manufacturer was contacted; however, no assistance was available. The failure mileage was approximately 65,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to Fisker Ocean