Fiat 500L Complaints (2014)

183 consumer complaints on file.

#10660273November 22, 2014
SERVICE BRAKES, POWER TRAIN
I PULLED INTO A PARKING LOT AT 10MPH. I ATTEMPTED TO STOP THE CAR TO PARK. THE BRAKE JAMMED AND THE ENGINE REVVED .I REPEATEDLY PRESSED ON THE BRAKE AND IT WOULD NOT GO DOWN.IT WAS A VERY SMALL ENCLOSED PARKING LOT AND NOT MUCH SPACE TO MOVE. I HIT THE PARKING BARRIER CAUSING DAMAGE TO THE FRONT END BECAUSE THERE WAS NO WHERE ELSE TO GO .RADIATOR FLUID POURED OUT OF THE VEHICLE. MY MOTHER WAS WITH ME IN THE CAR AND WITNESSED THIS ACCIDENT. SHE DROVE THE CAR TO A CLOSE AUTO MECHANIC AS I WAS DISTRAUGHT. I AM AFRAID TO DRIVE THIS CAR. *TR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10654466November 12, 2014
AIR BAGS
TL* THE CONTACT OWNED A 2014 FIAT 500L. WHILE DRIVING VARIOUS SPEEDS, AN ANIMAL JUMPED IN FRONT OF THE VEHICLE. THE VEHICLE VEERED TO THE RIGHT AND CRASHED INTO A LAKE. THE AIR BAGS FAILED TO DEPLOY. THE CONTACT DID NOT SUSTAIN ANY INJURIES. A POLICE REPORT WAS FILED. THE VEHICLE WAS DESTROYED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE CONTACT RECEIVED A NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V481000 (AIR BAGS) AND BELIEVED THE FAILURE WAS RELATED TO THE RECALL. THE APPROXIMATE FAILURE MILEAGE WAS 10,000. UPDATED 01/23/15*LJ UPDATED 02/19/15*JB
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10653863November 10, 2014
VISIBILITY/WIPER
DRIVING ON HWY 183 IN CEDAR PARK, TX, A TRUCKER DID NOT HAVE HIS TARP TIED DOWN TIGHT ENOUGH, ALLOWING A LARGE AMOUNT OF ROCKS AND DEBRIS TO FLY OUT OF HIS TRUCK BED. THESE ROCKS, OF COURSE, BOUNCED ALL OVER THE HIGHWAY CAUSING QUITE A DISTURBANCE AND CRACKING MY WINDSHIELD SO BADLY THE WHOLE THING NEEDS TO BE REPLACED. I CONTACTED THIS TRUCKER AND HE WILL NOT ACCEPT RESPONSIBILITY FOR THIS, I HAVE HIS TRUCK ON VIDEO RIGHT AFTER THE INCIDENT. DRIVER'S NAME IS [XXX] WITH TERRY TRUCKING, DOT #[XXX]. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10644549October 14, 2014
ELECTRICAL SYSTEM
CAR HAD BEEN SITTING, UNDRIVEN FOR ONE WEEK. IT WOULDN'T START--NO LIGHTS ON THE DASHBOARD, NO CLICKING, NOTHING. TO MAKE MATTERS WORSE, THE KEY WOULD NOT COME OUT OF THE IGNITION. THIS HAS HAPPENED A SECOND TIME, ON A CAR THAT IS JUST 5 MONTHS OLD AND STILL HAS LESS THAN 2,000 MILES ON IT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10644147October 12, 2014
FUEL/PROPULSION SYSTEM
MY VEHICLE BEGAN LEAKING GASOLINE FROM UNDER THE CAR PROFUSELY. A LARGE PUDDLE OF GASOLINE FILLED MY GARAGE FLOOR. I PUSHED THE CAR OUT MY GARAGE AND A TOW TRUCK PICKED IT UP AND TOOK IT TO A LOCAL FIAT DEALER. GASOLINE WAS VISIBLY DRIPPING OUT THE CAR. THE LEAK WAS VERY BAD. IT WAS NOT A SMALL LEAK AT ALL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10640423October 1, 2014
ENGINE, ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2014 FIAT 500L. WHILE DRIVING APPROXIMATELY 60 MPH, THE CHECK ENGINE INDICATOR ILLUMINATED. THE DEALER STATED THAT THE SENSOR NEEDED TO BE REPLACED. THE PART NEEDED TO REMEDY THE FAILURE WAS NOT AVAILABLE. IN ADDITION, THE CONTACT NOTICED AN ABNORMAL SMELL INSIDE THE VEHICLE THAT CAUSED THE FAMILY TO BECOME SICK. THE CONTACT DECIDED TO RETURN THE VEHICLE. THE MANUFACTURER WAS NOT NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 1,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10633797September 16, 2014
POWER TRAIN, ENGINE AND ENGINE COOLING
WAS NOT ABLE TO PUT THE GEAR ON REVERSE. CHECK TRANSMISSION AND ENGINE ALERT CAME ON. THE VEHICLE HAS BEEN AT THE STUDIO SINCE AUGUST 14,2014 AND IT'S STILL NOT FIXED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10614480July 18, 2014
ENGINE, POWER TRAIN
10 INCIDENTS SO FAR! 1: THE CHECK ENGINE LIGHT WENT ON. DROVE CAR AND AUTOMATIC TRANSMISSION HESITATES WHEN ACCELERATING. BACKFIRES ON ACCELERATION. 2: SAME ISSUE DAYS AFTER 'REPAIR' COMPLETED. THIS TIME THE TRANSMISSION IS NOT SHIFTING PROPERLY 3: SAME ISSUE AS #1 WEEKS AFTER 'REPAIR' COMPLETED ON #2. THIS TIME THE RPM'S GO VERY HIGH WHEN IT AUTOMATICALLY SHIFTS OR PRESS ON ACCELERATOR 4: ENGINE MAKES GRINDING NOISE WHEN SHIFTING. DEALER SAID NOISE WAS NORMAL BUT THEN FIXED IT IN INCIDENT #5. 5: GRINDING NOISE ON ACCELERATION. CAR WILL NOT MOVE WHEN SHIFTING FROM PARK TO DRIVE. ANOTHER TIME WHEN SHIFTING TO DRIVE, CAR WENT IN REVERSE. 6: RECALL ON THE TRANSMISSION. THOUGHT THIS WOULD FIX THE PROBLEM BUT IT CONTINUED. 7: SHIFTED FROM PARK TO DRIVE. CAR WENT BACKWARD AND HIT A POLE. 8: BACK WHEELS SUSPENSION HAS A LOUD NOISE GOING OVER BUMPS. LEFT REAR SPRING AND TOP MOUNT FELL OUT OF PLACE. 9: VEHICLE WILL NOT SHIFT OUT OF PARK. SHIFTER IS NOT WORKING AT ALL. HAD TO CALL ROADSIDE TO TOW IT TO DEALERSHIP. 10: VEHICLE WILL NOT SHIFT OUT OF PARK AGAIN. SHIFTER IS NOT WORKING AT ALL. HAD TO CALL ROADSIDE TO TOW TO DEALERSHIP. TOTAL DAYS IN THE SHOP SINCE 8/30/2013 THROUGH 07/18/2014 IS 46+. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10598966June 17, 2014
POWER TRAIN
TL* THE CONTACT OWNS A 2014 FIAT 500L. THE CONTACT STATED WHILE ATTEMPTING TO PARK, THE VEHICLE FAILED TO SHIFT INTO REVERSE. THE VEHICLE WAS TAKEN TO A DEALER. THE TECHNICIAN DIAGNOSED THAT THE FAILURE WAS CAUSE BY A SOFTWARE PROBLEM. THE VEHICLE WAS REPAIRED BUT THE FAILURE RECURRED. THE MANUFACTURE WAS MADE AWARE OF THE FAILURE. THE FAILURE AND CURRENT MILEAGE WAS 1,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10597419June 10, 2014
POWER TRAIN
DRIVING TO GO HOME, VEHICLE WON'T SHIFT AND UNEXPECTED DIRECTION AND LOSS OF POWER CAUSING VEHICLE AND MYSELF TO COLLIDE WITH LIGHT POLE. VEHICLE WAS A TOTAL LOSS. GAS PEDAL STUCK AND TRANSMISSION HAD VERY SLOW SELECTIONS. VEHICLE HAD FLASHING CONTROL LIGHTS BEFORE ACCIDENT OCCURRED. MY VEHICLE ACTED LIKE IT FROZE UP AND LOSS OF POWER AND DIDN'T SHIFT CORRECTLY CAUSING ACCIDENT. *TR
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10596670June 6, 2014
POWER TRAIN, ENGINE
AUTO DUAL DRY CLUTCH TRANSMISSION. MANUFACTURED 7/2013, PURCHASED NEW FROM DEALER 1/14. CAR SHUDDERED AND HESITATED ON THE TEST DRIVE. TOLD IT WOULD SMOOTH OUT BECAUSE IT WAS AN ADAPTIVE TRANSMISSION. CONTINUED TO SHUDDER, HESITATE AND LURCH. BROUGHT BACK TO THE DEALER 3 DAYS AFTER PURCHASE. THE CAR HAS BEEN IN 5 TIMES SINCE AND STILL IS NOT FIXED. THE DEALER WILL NO LONGER TAKE THE CAR FOR SERVICE AND SAID THE CAR WILL NOT FUNCTION PROPERLY DURING HEAVY, STOP AND GO TRAFFIC AND THERE IS NOTHING THEY CAN DO. THE RECALL WAS COMPLETED BUT IT DID NOT HELP. THEY SUGGESTED WE CONTACT FIAT CUSTOMER CARE WHO HAS OPENED A CASE BUT NOT RESPONDED AND NOT RETURNING PHONE CALLS. CAR IS UNUSED BECAUSE IT IS UNSAFE. IT LURCHES CONSTANTLY AND BARELY MISSES HITTING OTHER CARS IN TRAFFIC. TIMELINE: 1. TEST DRIVE SHUDDERED AND HESITATED, TOLD IT WOULD GET BETTER WITH DRIVING. 2. DAY 3 TOOK TO DEALER. SAID IT WAS SPARK PLUGS AND CHANGED OUT ALL PLUGS. CAR CONTINUES TO STUTTER, CLUTCH OVERHEAT, LURCHING. 3. DEALER TRIP, THEY SAID IT WAS "JUST THE WAY THE TRANSMISSIONS ARE AND THEY'RE SORRY BUT THERE ISN'T ANYTHING THEY CAN DO." CAR CONTINUES TO STOP, NOT SHIFT IN TO GEAR, LURCH, CLUTCH OVERHEATING. 4. RECEIVED RECALL NOTICE. ALL SERVICE PERFORMED. 5. 24 HOURS LATER, CAR NOT FUNCTIONING, BACK TO THE DEALER. DEALER REDID SOFTWARE INSTALLATION, REPLACED BRAKES, CLUTCH AND FLY WHEEL. 6. 48 HOURS LATER CLUTCH OVERHEATS, NEARLY HITS THE CAR IN FRONT OF US IN TRAFFIC. DEALER REFUSES TO ACCEPT CAR IN FOR SERVICE, SAID "THIS TRANSMISSION WILL NOT FUNCTION IN HEAVY STOP AND START TRAFFIC. YOU NEED TO CONTACT FIAT, THERE IS NOTHING MORE WE CAN DO FOR YOU." 7. FIAT CUSTOMER CARE SAYS THEY WILL OPEN A CASE ON MAY 30, 2014. NO RESPONSES SINCE. DANGEROUS VEHICLE SHOULD BE TAKEN BACK AND REFUNDED OR EXCHANGED WITH A MODEL MANUFACTURED AFTER JANUARY 2014. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10596709June 6, 2014
SERVICE BRAKES, VEHICLE SPEED CONTROL
WHILE STOPPED IN TRAFFIC IN THE MIDDLE LANE OF RT. 50 E IN ANNAPOLIS MD, I PUT THE CAR INTO PARK. THE CAR BECAME CONSUMED WITH A STRONG BURNING ODOR. AS TRAFFIC BEGAN TO MOVE, I SHIFTED INTO DRIVE, STEPPED ON THE GAS PEDAL AND THERE WAS NO RESPONSE AND THE OIL LIGHT CAME ON BRIEFLY. SINCE THE CAR HAD BEGUN TO ROLL FORWARD, I PUT MY FOOT ON THE BRAKE AND THERE WAS NO RESPONSE. I PULLED THE EMERGENCY BRAKE AND PUT THE CAR INTO PARK AND TURNED ON THE HAZARD LIGHTS. TRAFFIC BEGAN TO GET BACK TO SPEED BUT I WAS BROKEN DOWN IN THE MIDDLE LANE, BLOCKING TRAFFIC. I CALLED THE STATE POLICE FOR ASSISTANCE, AND THE CAR WAS EVENTUALLY SAFELY TOWED TO THE DEALER, JOHNSON FIAT OF ANNAPOLIS. THE DEALER HAD THE CAR FOR 4 WORKING DAYS AND SAID THEY COULD NOT FIND ANYTHING WRONG WITH IT, THAT THEY DROVE IT FOR 60 MILES AND THE PROBLEM COULD NOT BE DUPLICATED. THE REPAIR INVOICE NOTES " NO WARNING LIGHTS ON AS OF NOW, COULD NOT DUPLICATE COMPLAINT FROM CUSTOMER. TOOK CAR FOR MULTIPLE TEST DRIVES, NO SIGN OF BRAKE FAILURE, NOT RUNNING POORLY, CAR JUST HAS A HORRIBLE BURNING SMELL". I ACCEPTED THE CAR AND IT SEEMS TO BE FINE ALTHOUGH I HAVE LOST ALL CONFIDENCE IN ITS SAFETY WHILE DRIVING IT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10596764June 6, 2014
VEHICLE SPEED CONTROL
TWICE DRIVING ON FREEWAY WE PUSH GAS PEDAL DOWN TO ACCELERATE AND CAR DOES NOTHING, WASN'T SURE IF IT WAS GOING TO STOP OR ?? SAME THING HAPPENS WHEN WE'RE DRIVING AND WANT TO SPEED UP AND FOR EXAMPLE PASS A CAR OR GO THROUGH AN INTERSECTION. THE PROBLEM HAS BEEN INTERMITTENT BUT THE LONGER I DRIVE THE CAR THE MORE FREQUENTLY IT'S BEEN HAPPENING. THE PAST COUPLE OF DAYS A NEW PROBLEM: WHEN BACKING UP CAREFULLY WHEN I PUT MY FOOT ON THE BRAKE I CANNOT PUSH THE BRAKE DOWN ALL THE WAY, FEELS LIKE A METAL BAR IS BLOCKING IT. WILL BE LEAVING IT AT THE FIAT DEALERSHIP TO FIX THIS PROBLEM. THE FIRST PROBLEM SEEMS LIKE THEY CAN'T FIX IT (TAKEN IT IN 3 TIMES). I WAS TOLD BY ONE OF THE MANAGERS AT THE LAST VISIT THAT A "GO PEDAL" IS SUPPOSE TO FIX THE PROBLEM. CAN BE INSTALLED AT A PLACE IN SIGNAL HILL, CA FOR $300. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10595898June 3, 2014
ENGINE
THIS IS THE SECOND TIME IT HAS HAPPENED SINCE I BOUGHT IT THREE WEEKS AGO. THE FIRST TIME I WAS GOING THROUGH A DRIVE THROUGH AND THE CAR JUST COUGHED AND TURNED OVER AND THEN STALLED. IT WAS FIVE MINUTES BEFORE THE CAR WOULD START AGAIN. THE SECOND TIME IT HAPPENED I WAS WAITING AT A LIGHT AND PULLED OUT TO TURN AND THE CAR JUST COUGH AND STALLED AGAIN. I HAD THREE MEN COMING TO MOVE THE CAR OUT OF THE INTERSECTION AND AFTER A FEW MINUTES THE MOTOR TURNED OVER AND STARTED AGAIN. NEEDLESS TO SAY THIS SCARED ME HALF TO DEATH. VERY DANGEROUS AFRAID TO DRIVE IT I GET NERVOUS EVERYTIME I ENTER A INTERSECTION. CALLED THE DEALERSHIP THIS MORNING AWAITING A CALL BACK. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10595207May 30, 2014
POWER TRAIN
THE GEAR SHIFTER WOULD NOT SHIFT OUT OF DRIVE. I HAVE HAD THIS PART REPLACED AND WORKED ON 3 DIFFERENT TIMES. IN FACT ONE OF THE TIMES WAS FOR THE RECALL. THE 2 TIMES PRIOR TO THIS THE VEHICLE WAS INOPERABLE AND LEFT ME STRANDED. I HAVE CURRENTLY HAD THE VEHICLE IN THE SHOP 6 TIMES FOR VARIOUS ISSUES AND HAVE OWNED THE CAR LESS THAN A YEAR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10594689May 28, 2014
ELECTRICAL SYSTEM
LOSS OF POWER WHILE DRIVING. NO ACCELERATION AND ETC LIGHT AND ENGINE LIGHT WOULD COME ON. VEHICLE WOULD NEED TO BE SHUT OFF AND RE-STARTED IN ORDER TO BE MOBILE. VERY DANGEROUS!!!! FIAT RECOGNIZED THE PROBLEM AND TRIED REPEATEDLY WITH ALL FAILED ATTEMPTS TO REPAIR THE VEHICLE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10593518May 22, 2014
SERVICE BRAKES
BRAKE MAKES SQUEAK NOISE WHEN BRAKE. (NOTICED WITHIN A WEEK OF PURCHASED) TECH CANNOT FIND ANY PROBLEM, BUT HEARD THE SQUEAK NOISE. RECALL REPAIRED TRANSMISSION ON APRIL 15, AFTERWARD BACK-UP CAMERA PIXEL IN SLOW MOTION. STEREO SETTING NOT PROPERLY, NEED TO SET RADIO AND MEDIA EVERY TIME WHEN CAR STARTS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10588763May 15, 2014
SEAT BELTS
WENT TO PUT ON SAFETY BELT AND LATCH HALF WOULD NOT ACCEPT THE BUCKLE. SAFETY BELT COULD NOT BE WORN. TOOK CAR TO DEALERSHIP IN THE BAY AREA WHERE I WAS LOCATED AT THAT DAY FOR REPAIR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10579704April 14, 2014
STRUCTURE
AFTER ASKING I WAS TOLD THAT THE ISSUE IS CALLED CABIN PRESSURE. THIS OCCURS AT ALL SPEEDS OVER 20MPH THE PRESSURE INTERFERES WITH YOUR ABILITY TO HEAR. GIVES YOU ALMOST A HEADACHE IT HURTS YOUR EARS. IT OCCURS WHEN A WINDOW IS ROLLED DOWN MORE THEN 1 INCH. SOMETIMES YOU CAN STOP IT BY ROLLING DOWN ANOTHER WINDOW BUT SOMETIMES YOU HAVE TO ROLL DOWN A 3RD WINDOW TO MAKE IT STOP. IT IS WORSE WHEN THE WINDOW IS ROLLED DOWN 1/4 OF THE WAY OR MORE. *JS
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#10577940April 7, 2014
POWER TRAIN
TL* THE CONTACT OWNS A 2014 FIAT 500L. THE CONTACT WAS INCLUDED IN NHTSA RECALL CAMPAIGN ID NUMBER: 14V103000 (TRANSMISSION SHIFT LEVER). THE CONTACT STATED WHILE DRIVING AT ANY SPEED UP A HILL, DOWN A HILL OR FLAT LAND THE GEARS SLIPPED FORWARD IN DRIVE AND BACKWARD WHILE IN REVERSE. THE CONTACT APPLIED THE BRAKES WITH FORCE AND THE VEHICLE FAILED TO STOP. THE FAILURE WAS INSPECTED, DIAGNOSED AND REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 250.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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