Dodge Ram Service Bulletins (2012)
378 manufacturer communications on file.
- October 1, 2014•Document ID: 10139767Service Bulletin/Repair InstructionsEQUIPMENT
- Mfr Comm. #:
- 08-086-14
- Date Added:
- June 11, 2018
- Manufacturer:
- DODGE
SummaryRBZ Or RHB Radio Software Enhancements This bulletin involves upgrading the software on the RBZ or RHB Radio. The customer may experience one or more of the following. ? When changing the language on the radio, the navigation may still display English. ? Help prevent navigation lockup. ? Ghost image of the vehicle?s brand logo on the display screen. ? Digital photos loaded onto the hard drive intermittently get lost. ? CD/DVD will not play (RHB only). ? Navigation accept screen will not clear (RHB only). ? Navigation shows ?acquiring signal? for an extended period of time (RHB only). ? New navigation graphics (RHB only). ? Sirius audio pop on power up. ? HFM audio pop on power up. ? HFM Mode resume with no information. ? Trip planner does not save a route after is was created (RHB only). ? Route guidance does not activate after the vehicle shuts down (RHB only). ? Longitude entry does not allow enough digits (RHB only).
Associated Products (22)2014 Chrysler 2002014 Dodge Challenger2014 Dodge Grand Caravan2014 Jeep Compass2014 Jeep Wrangler2013 Chrysler 2002013 Dodge Challenger2013 Dodge Durango2013 Dodge Grand Caravan2013 Jeep Compass2013 Jeep Grand Cherokee2013 Jeep Wrangler2012 Chrysler 2002012 Dodge Caliber2012 Dodge Challenger2012 Dodge Durango2012 Dodge Grand Caravan2012 Dodge Ram2012 Jeep Compass2012 Jeep Grand Cherokee+ 2 moreAssociated Documents - October 1, 2014•Document ID: 10139764Service Bulletin/Repair InstructionsENGINE AND ENGINE COOLING
- Mfr Comm. #:
- 18-012-14 REV. A
- Date Added:
- June 11, 2018
- Manufacturer:
- RAM
SummaryFlash: Malfunction Indicator Lamp (MIL) Illumination. Includes Various Driveability Improvements This bulletin involves selectively erasing and reprogramming the Powertrain Control Module (PCM) with new software. A small number of customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the Technician may find that the following Diagnostic Trouble Codes have been set: P0300 - Multiple Cylinder Misfire.The P0300 improvement only applies to vehicles using a block heater in ambient temperatures greater than -20°F(-29°C). P2008 - Short Runner Valve (SRV) Control Circuit. P1004 - Short Runner Valve Control Performance. P2016 - Intake Manifold Runner Position Sensor Circuit Low. P2017 - Intake Manifold Runner Position Sensor Circuit High. P0456 - Evap System Small Leak(applies only to vehicles equipped with a CNG engine): Excess gasoline mode operation under normal operating conditions (switching to gasoline mode too often). Slight hesitation on initial acceleration when starting in gasoline mode. Engine speed fluctuation on first gasoline to CNG mode transition under extremely low ambient temps.Also software enhancements were made to improve transmission durability.
Associated Products (3)Associated Documents - October 1, 2014•Document ID: 10063259Service Bulletin/Repair InstructionsELECTRICAL SYSTEM:SOFTWARE
- Mfr Comm. #:
- 18-012-14
- Date Added:
- April 26, 2016
- Manufacturer:
- DODGE
SummarySUMMARY TO BE PROVIDED ON A FUTURE DATE.
Associated Products (3)Associated Documents - September 19, 2014•Document ID: 10221029Service Bulletin/Repair InstructionsFUEL SYSTEM, DIESEL; FUEL SYSTEM, GASOLINE
- Mfr Comm. #:
- 2500514
- Date Added:
- September 26, 2022
- Manufacturer:
- RAM
SummaryDiesel Exhaust Fluid This bulletin provides information regarding the Diesel Exhaust Fluid (DEF) vehicle delivery fill guidelines.
Associated Products (8)Associated Documents - September 19, 2014•Document ID: 10139749Service Bulletin/Repair InstructionsENGINE AND ENGINE COOLING:ENGINE:DIESEL; FUEL SYSTEM, DIESEL
- Mfr Comm. #:
- 25-005-14
- Date Added:
- June 11, 2018
- Manufacturer:
- DODGE
SummaryDiesel Exhaust Fluid This bulletin provides information regarding the Diesel Exhaust Fluid (DEF) vehicle delivery fill guidelines.
Associated Products (8)Associated Documents - September 19, 2014•Document ID: 10064541Service Bulletin/Repair InstructionsENGINE AND ENGINE COOLING:EXHAUST SYSTEM
- Mfr Comm. #:
- 25-005-14
- Date Added:
- May 13, 2016
- Manufacturer:
- RAM
SummarySUMMARY TO BE PROVIDED ON A FUTURE DATE.
Associated Products (10)Associated Documents - September 19, 2014•Document ID: 10063358Service Bulletin/Repair InstructionsELECTRICAL SYSTEM:SOFTWARE
- Mfr Comm. #:
- 18-050-14
- Date Added:
- April 26, 2016
- Manufacturer:
- DODGE
SummarySUMMARY TO BE PROVIDED ON A FUTURE DATE.
Associated Products (5)Associated Documents - September 10, 2014•Document ID: 10220993Service Bulletin/Repair InstructionsELECTRICAL SYSTEM; EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.
- Mfr Comm. #:
- 9002503
- Date Added:
- September 26, 2022
- Manufacturer:
- DODGE
SummaryRHR Radio Issue Description: Issue 1: While performing RHR radio reflash (software update), on rare occasions, the flash can fail to properly update the radio resulting in the radio running in Emergency IFS mode. This error condition can occur due to interrupting the software update, background radio operations interfering with the reflash process, etc. The radio will reboot, but with limited functionality ( may include but are not limited to: NAV, Voice Recognition, Bluetooth, or AUX jack are inop, no available space shown on HDD, etc.). The radio can still be properly updated by simply reinserting the software update disc and performing the reflash procedure again. To assist in the verification that the radio is running Emergency IFS perform the 1. Power on radio~ 2. Press MENU H/K~ 3. Press System Setup S/K~ 4. Press Manage HDD S/K~ 5. Press Display Available Space on HDD S/K~ 6. When running Emergency IFS, all items under Used, Available, and Capacity report as dashes Issue 2: If you are having troubles connecting a phone or a MP3 player, try removing the battery on the device and then going through the pairing/connection procedure again. If you cannot remove the battery on the device, perform a reboot. Each manufacturer has a different series of buttons to hold down to perform a reboot. If the problem still persists, try the device on another like vehicle with the same radio. If you are having the same connection issues on another like vehicle, the device may be faulty or it may not be compatible with the RHR radio. Go to www.chrysler.com/hostb/crossbrand/owners/en and click on ?Bluetooth Phone Compatibility Test Results? link for a list of phones that are compatible. For MP3 players and media storage devices, only .wma, .aac, .mp3, .sacd, .jpeg & .jpg files are supported. Remove all other file types and reevaluate the concern. Issue 3: If upgrading a vehicle from a low line radio that has factory installed UConnect
Associated Products (39)2014 Chrysler 2002014 Chrysler Town and Country2014 Dodge Challenger2014 Dodge Durango2014 Jeep Compass2014 Jeep Patriot2014 Jeep Wrangler2014 Ram 25002013 Chrysler 2002013 Chrysler Town and Country2013 Dodge Challenger2013 Dodge Durango2013 Jeep Compass2013 Jeep Patriot2013 Jeep Wrangler2013 Ram 15002012 Chrysler 2002012 Chrysler Town and Country2012 Dodge Caliber2012 Dodge Challenger+ 19 moreAssociated Documents - September 10, 2014•Document ID: 10139594Service Bulletin/Repair InstructionsVISIBILITY; POWER TRAIN; FUEL SYSTEM, GASOLINE; BACK OVER PREVENTION; ELECTRICAL SYSTEM; SUSPENSION; EQUIPMENT
- Mfr Comm. #:
- 9002503
- Date Added:
- June 11, 2018
- Manufacturer:
- DODGE
SummaryPart Description: RHR Radio Issue Description: Issue 1: While performing RHR radio reflash (software update), on rare occasions, the flash can fail to properly update the radio resulting in the radio running in Emergency IFS mode. This error condition can occur due to interrupting the software update, background radio operations interfering with the reflash process, etc. The radio will reboot, but with limited functionality (examples may include but are not limited to: NAV, Voice Recognition, Bluetooth, or AUX jack are inop, no available space shown on HDD, etc.). The radio can still be properly updated by simply reinserting the software update disc and performing the reflash procedure again. To assist in the verification that the radio is running Emergency IFS perform the following:~ 1. Power on radio~2. Press MENU H/K~3. Press System Setup S/K~4. Press Manage HDD S/K~5. Press Display Available Space on HDD S/K~6. When running Emergency IFS, all items under Used, Available, and Capacity report as dashes~ Issue 2: If you are having troubles connecting a phone or a MP3 player, try removing the battery on the device and then going through the pairing/connection procedure again. If you cannot remove the battery on the device, perform a reboot. Each manufacturer has a different series of buttons to hold down to perform a reboot. If the problem still persists, try the device on another like vehicle with the same radio. If you are having the same connection issues on another like vehicle, the device may be faulty or it may not be compatible with the RHR radio. Go to www.chrysler.com/hostb/crossbrand/owners/en and click on ?Bluetooth Phone Compatibility Test Results? link for a list of phones that are compatible. For MP3 players and media storage devices, only .wma, .aac, .mp3, .sacd, .jpeg & .jpg files are supported. Remove all other file types and reevaluate the concern. ~ Issue 3: If upgrading a vehicle from a low line radio that has factory installed UConnect
Associated Products (27)2014 Chrysler Town and Country2014 Dodge Challenger2014 Jeep Compass2014 Jeep Wrangler2013 Chrysler Town and Country2013 Dodge Challenger2013 Jeep Compass2013 Jeep Wrangler2012 Chrysler 2002012 Chrysler Town and Country2012 Dodge Caliber2012 Dodge Challenger2012 Dodge Nitro2012 Dodge Ram2012 Jeep Compass2012 Jeep Liberty2012 Jeep Wrangler2011 Chrysler 2002011 Chrysler Town and Country2011 Dodge Caliber+ 7 moreAssociated Documents - August 1, 2014•Document ID: 10139681Service Bulletin/Repair InstructionsEXTERIOR LIGHTING; BACK OVER PREVENTION; FUEL SYSTEM, GASOLINE; POWER TRAIN; ELECTRICAL SYSTEM
- Mfr Comm. #:
- 25-002-14
- Date Added:
- June 11, 2018
- Manufacturer:
- DODGE
SummaryMalfunction Indicator Lamp Illumination Due To Oxygen Sensor This bulletin involves the installation of an Oxygen (O2) Sensor Overlay Harness for any Oxygen Sensor related DTC(s). The Overlay Harness will consist of twelve 18 AWG wires (six from each Oxygen Sensor) that run to a new Oxygen Sensor Module connector. Four wires will be removed from the original vehicle O2 Module connector and installed in the new overlay harness O2 Module connector.Do NOT replace any parts prior to performing this bulletin and the Verifications test below. If the vehicle has any of the following DTC?s for O2 Sensors, Stored, Pending or Active, perform the Repair Procedure. P013A O2 Sensor 1/2 Slow Response - Rich To Lean (Soot related code, see note). P013B O2 Sensor 1/2 Slow Response - Lean To Rich (Soot related code, see note). P014C O2 Sensor 1/1 Slow Response - Rich To Lean (Soot related code, see note)P014D O2 Sensor 1/1 Slow Response - Lean To Rich (Soot related code, see note) P0030 O2 Sensor 1/1 Heater Circuit P0031 O2 Sensor 1/1 Heater Circuit Low P0032 O2 Sensor 1/1 Heater Circuit High P0036 O2 Sensor 1/2 Heater Circuit Malfunction P0037 O2 Sensor Heater Circuit Low 1/2 P0038 O2 Sensor Heater Circuit High 1/2 P0053 O2 Sensor Heater 1/1 Resistance P0054 O2 Sensor Heater 1/2 Resistance P064D Internal Control Module 02 Sensors Processor Performance - Bank 1 P0131 1/1 02 Sensor Shorted To Ground P0132 1/1 02 Sensor Shorted To Voltage P0135 O2 Sensor 1/1 Heater Performance P0137 1/2 02 Sensor Shorted To Ground P0138 1/2 02 Sensor Shorted To Voltage P0141 O2 Sensor 1/2 Heater Performance P113C O2 Sensor Power Supply Circuit Performance P2195 O2 Sensor 1/1 Out Of Range High P2196 O2 Sensor 1/1 Out Of Range Low P22AB O2 Sensor Positive Current Control Circuit/Open - Bank 1 Sensor 2 P22AE O2 Sensor Reference Voltage Circuit/Open - Bank 1 Sensor 2 P22B2 O2 Sensor Negative Current Control Circuit/Open - Bank 1 P22B5 O2 Sensor 1/2 Pump Cel
Associated Products (3)Associated Documents - August 1, 2014•Document ID: 10139680Service Bulletin/Repair InstructionsEQUIPMENT
- Mfr Comm. #:
- STAR News No. 85
- Date Added:
- June 11, 2018
- Manufacturer:
- RAM
SummarySTAR receives on average 1,000 contacts per day ? that?s 300,000 annual contacts for technical assistance. This same month last year we had over 40,000 open aged > 5 days tickets. As a result of focused efforts to verify vehicles are repaired and close tickets the number is now at just under 7,000 tickets.
Associated Products (49)2019 Ram 15002018 Ram 15002018 Ram 25002018 Ram 35002018 Ram 45002018 Ram 55002018 Ram Promaster City2017 Ram 15002017 Ram 25002017 Ram 35002017 Ram 45002017 Ram 55002017 Ram Promaster City2016 Ram 15002016 Ram 25002016 Ram 35002016 Ram 45002016 Ram 55002016 Ram ProMaster 35002016 Ram Promaster City+ 29 moreAssociated Documents - August 1, 2014•Document ID: 10064533Service Bulletin/Repair InstructionsENGINE
- Mfr Comm. #:
- 25-002-14
- Date Added:
- May 13, 2016
- Manufacturer:
- DODGE
SummarySUMMARY TO BE PROVIDED ON A FUTURE DATE.
Associated Products (3)Associated Documents - June 18, 2014•Document ID: 10139657Service Bulletin/Repair InstructionsBACK OVER PREVENTION
- Mfr Comm. #:
- 9002735
- Date Added:
- June 11, 2018
- Manufacturer:
- DODGE
SummaryPart Description: Park View Rear Back-Up Camera Kit Issue Description: The wiring instructions for the Mopar accessory Backup Camera kit has changed on the Ram 2011 and 2012 model years.The L1 Circuit is WT/RD. Please make sure the instruction sheet supplied in the kit has the date of December 01, 2010. If the instruction sheet does not have this date then use TechCONNECT to get the most updated instructions. Go under the Service Info tab and select Mopar Accessories, Audio and Electronics, Instruction Sheet, Backup Camera.
Associated Products (6)Associated Documents - April 23, 2014•Document ID: 10229871Service Bulletin/Repair InstructionsELECTRICAL SYSTEM
- Mfr Comm. #:
- 9003081
- Date Added:
- January 17, 2023
- Manufacturer:
- DODGE
SummaryDielectric Grease This product is no longer approved for use on ignition coil and spark plug boots. Current plug boot material(silicone) is not compatible with this grease and can cause deterioration over time.
Associated Products (93)2014 Chrysler 2002014 Chrysler 3002014 Chrysler 300C2014 Chrysler Town and Country2014 Dodge Avenger2014 Dodge Challenger2014 Dodge Charger2014 Dodge Dart2014 Dodge Durango2014 Dodge Grand Caravan2014 Dodge Journey2014 Dodge Viper2014 Fiat 5002014 Fiat 500e2014 Fiat 500L2014 Jeep Cherokee2014 Jeep Compass2014 Jeep Grand Cherokee2014 Jeep Patriot2014 Jeep Wrangler+ 73 moreAssociated Documents - April 23, 2014•Document ID: 10218783Service Bulletin/Repair InstructionsELECTRICAL SYSTEM
- Mfr Comm. #:
- 9003081
- Date Added:
- August 29, 2022
- Manufacturer:
- JEEP
SummaryDielectric Grease This product is no longer approved for use on ignition coil and spark plug boots. Current plug boot material(silicone) is not compatible with this grease and can cause deterioration over time.
Associated Products (93)2014 Chrysler 2002014 Chrysler 3002014 Chrysler 300C2014 Chrysler Town and Country2014 Dodge Avenger2014 Dodge Challenger2014 Dodge Charger2014 Dodge Dart2014 Dodge Durango2014 Dodge Grand Caravan2014 Dodge Journey2014 Dodge Viper2014 Fiat 5002014 Fiat 500e2014 Fiat 500L2014 Jeep Cherokee2014 Jeep Compass2014 Jeep Grand Cherokee2014 Jeep Patriot2014 Jeep Wrangler+ 73 moreAssociated Documents - April 23, 2014•Document ID: 10217942Service Bulletin/Repair InstructionsELECTRICAL SYSTEM
- Mfr Comm. #:
- 9003081
- Date Added:
- August 22, 2022
- Manufacturer:
- ALFA
SummaryDielectric Grease This product is no longer approved for use on ignition coil and spark plug boots. Current plug boot material(silicone) is not compatible with this grease and can cause deterioration over time.
Associated Products (93)2014 Chrysler 2002014 Chrysler 3002014 Chrysler 300C2014 Chrysler Town and Country2014 Dodge Avenger2014 Dodge Challenger2014 Dodge Charger2014 Dodge Dart2014 Dodge Durango2014 Dodge Grand Caravan2014 Dodge Journey2014 Dodge Viper2014 Fiat 5002014 Fiat 500e2014 Fiat 500L2014 Jeep Cherokee2014 Jeep Compass2014 Jeep Grand Cherokee2014 Jeep Patriot2014 Jeep Wrangler+ 73 moreAssociated Documents - March 12, 2014•Document ID: 10137000Service Bulletin/Repair InstructionsFUEL SYSTEM, DIESEL
- Mfr Comm. #:
- 18-016-14
- Date Added:
- May 21, 2018
- Manufacturer:
- DODGE
SummaryCummins 6.7L Turbo Diesel Common Diagnostic Process New 6.7L Cummins®Turbo Diesel Common Diagnostic Process is now available as part of the standard diagnostic process located in TechCONNECT>Service Info.
Associated Products (11)Associated Documents - March 12, 2014•Document ID: 10063268Service Bulletin/Repair InstructionsENGINE
- Mfr Comm. #:
- 18-016-14
- Date Added:
- April 26, 2016
- Manufacturer:
- RAM
SummarySUMMARY TO BE PROVIDED ON A FUTURE DATE.
Associated Products (3)Associated Documents - March 5, 2014•Document ID: 10136988Service Bulletin/Repair InstructionsEQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.
- Mfr Comm. #:
- 08-027-14
- Date Added:
- May 21, 2018
- Manufacturer:
- JEEP
SummaryRHR Radio Software Enhancements This bulletin involves upgrading the software on the RHR radio. The customer may experience one or more of the following conditions. Enhancements to the loss of preset condition. Lost channel presets, home addresses, address book entries & Travel Link favorites. Not able to change default country and state then route. Unable to load .jpeg files onto hard drive to display on touch screen. Incomplete Travel Link temperature displayed when the temperature is over 100F. Example, if the temperature is 107F the screen will display 07. (Domestic U.S. only). iPhone4 dial not possible after second call. Missing Travel Link buttons from SAT menu (Domestic U.S. only). Devices button disabled in VES menu. Unable to route to a recent route after a map update. Remove Travel Link disclaimer popup (Domestic U.S. only). During active call and on hold, DIAL button should be displayed (not ?TONE? button). International button not visible. Point of interest (POI) Search enhancements. When video in remote DVD player is stopped devices button wrongly labeled as DVD. Access Travel Link immediately after radio no update when staying on TL screen. iPod, track selection enhancements.
Associated Products (27)2013 Chrysler 2002013 Dodge Challenger2013 Dodge Durango2013 Dodge Grand Caravan2013 Jeep Grand Cherokee2013 Jeep Wrangler2012 Chrysler 2002012 Dodge Caliber2012 Dodge Challenger2012 Dodge Durango2012 Dodge Grand Caravan2012 Dodge Ram2012 Jeep Compass2012 Jeep Grand Cherokee2012 Jeep Liberty2012 Jeep Wrangler2011 Chrysler 2002011 Dodge Caliber2011 Dodge Challenger2011 Dodge Durango+ 7 moreAssociated Documents - February 25, 2014•Document ID: 10136974Service Bulletin/Repair InstructionsELECTRICAL SYSTEM; POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM); ENGINE AND ENGINE COOLING
- Mfr Comm. #:
- 18-012-14
- Date Added:
- May 21, 2018
- Manufacturer:
- DODGE
SummaryFlash: Malfunction Indicator Lamp (MIL) Illumination. Includes Various Driveability Improvements This bulletin involves selectively erasing and reprogramming the Powertrain Control Module (PCM) with new software. A small number of customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the Technician may find that the following Diagnostic Trouble Codes have been set: ? P0300 - Multiple Cylinder Misfire NOTE: The P0300 improvement only applies to vehicles using a block heater in ambient temperatures greater than -20°F(-29°C). ? P2008 - Short Runner Valve (SRV) Control Circuit ? P1004 - Short Runner Valve Control Performance ? P2016 - Intake Manifold Runner Position Sensor Circuit Low ? P2017 - Intake Manifold Runner Position Sensor Circuit High ? P0456 - Evap System Small Leak Customers may also experience any of the following conditions (applies only to vehicles equipped with a CNG engine): ? Excess gasoline mode operation under normal operating conditions (switching to gasoline mode too often) ? Slight hesitation on initial acceleration when starting in gasoline mode ? Engine speed fluctuation on first gasoline to CNG mode transition under extremely low ambient temps
Associated Products (3)Associated Documents