Dodge Ram Service Bulletins (2012)

378 manufacturer communications on file.

• May 4, 2016•Document ID: 10218303

  Service Bulletin/Repair Instructions
  ELECTRICAL SYSTEM; EQUIPMENT:ELECTRICAL; EQUIPMENT

  Mfr Comm. #:

  Z5091195A

  Date Added:

  August 22, 2022

  Manufacturer:

  CHRYSLER

  Summary

  RES / RHA / REB radio that supports Bluetooth and Hands-Free For issues with Bluetooth, Hands-Free Calling, and/or Voice Commands, DO NOT replace the radio. Diagnose the Hands-Free Module system (also called the Telematics Module). The Telematics Module (and associated components) is the system responsible for these features. A power cycle may be required for the hands-free module for proper diagnosis.~ Please reference; 8T - Navigation/Telecommunication Diagnosis and Testing (DIAGNOSIS AND TESTING - HANDS FREE PHONE)

  Associated Products (151)

  2016 Chrysler 2002016 Chrysler 3002016 Chrysler 300C2016 Chrysler Pacifica2016 Chrysler Town and Country2016 Dodge Avenger2016 Dodge Challenger2016 Dodge Charger2016 Dodge Dart2016 Dodge Durango2016 Dodge Grand Caravan2016 Dodge Journey2016 Dodge Viper2016 Fiat 5002016 Fiat 500e2016 Fiat 500L2016 Fiat 500X2016 Jeep Cherokee2016 Jeep Compass2016 Jeep Grand Cherokee+ 131 more
  Associated Documents

  • DownloadMC-10218303-0001.pdf↗
• May 4, 2016•Document ID: 10140254

  Service Bulletin/Repair Instructions
  EQUIPMENT; ELECTRICAL SYSTEM; EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM); EQUIPMENT:ELECTRICAL; EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.

  Mfr Comm. #:

  Z5091195A$

  Date Added:

  June 11, 2018

  Manufacturer:

  RAM

  Summary

  RES / RHA / REB radio that supports Bluetooth and Hands-Free For issues with Bluetooth, Hands-Free Calling, and/or Voice Commands, DO NOT replace the radio. Diagnose the Hands-Free Module system (also called the Telematics Module). The Telematics Module (and associated components) is the system responsible for these features. A power cycle may be required for the hands-free module for proper diagnosis.~ Please reference; 8T - Navigation/Telecommunication Diagnosis and Testing (DIAGNOSIS AND TESTING - HANDS FREE PHONE)

  Associated Products (148)

  2016 Chrysler 2002016 Chrysler 3002016 Chrysler 300C2016 Chrysler Pacifica2016 Chrysler Town and Country2016 Dodge Avenger2016 Dodge Challenger2016 Dodge Charger2016 Dodge Dart2016 Dodge Durango2016 Dodge Grand Caravan2016 Dodge Journey2016 Dodge Viper2016 Fiat 5002016 Fiat 500e2016 Fiat 500L2016 Fiat 500X2016 Jeep Cherokee2016 Jeep Compass2016 Jeep Grand Cherokee+ 128 more
  Associated Documents

  • DownloadMC-10140254-0001.pdf↗
• May 4, 2016•Document ID: 10140249

  Service Bulletin/Repair Instructions
  EQUIPMENT

  Mfr Comm. #:

  16388

  Date Added:

  June 11, 2018

  Manufacturer:

  RAM

  Summary

  You have been identified as either having stock, or have stock in transit to your dealership. Please return all stock of part number 68288760AA. Replacement part number is 68288760AB. Replacement parts w ill be available w eek ending 5/6/16. Please return suspect parts back to your facing depot using Return Code 02, before 26 May, 2016. Return any open orders in process too. Direct all questions via email to [email protected].

  Associated Products (49)

  2019 Ram 15002018 Ram 15002018 Ram 25002018 Ram 35002018 Ram 45002018 Ram 55002018 Ram Promaster City2017 Ram 15002017 Ram 25002017 Ram 35002017 Ram 45002017 Ram 55002017 Ram Promaster City2016 Ram 15002016 Ram 25002016 Ram 35002016 Ram 45002016 Ram 55002016 Ram ProMaster 35002016 Ram Promaster City+ 29 more
  Associated Documents

  • DownloadMC-10140249-0001.pdf↗
• May 3, 2016•Document ID: 10140248

  Service Bulletin/Repair Instructions
  EQUIPMENT

  Mfr Comm. #:

  16387

  Date Added:

  June 11, 2018

  Manufacturer:

  RAM

  Summary

  You have been identified as either having stock, or have stock in transit to your dealership. Please return suspect stock of part numbers: 68003062AB, 68003083AB, 68003085AB. See attachments for identifying suspect stock. Please return suspect parts back to your facing depot using Return Code 02, before 24 May, 2016. Return any open orders in process too. Direct all questions via email to [email protected].

  Associated Products (49)

  2019 Ram 15002018 Ram 15002018 Ram 25002018 Ram 35002018 Ram 45002018 Ram 55002018 Ram Promaster City2017 Ram 15002017 Ram 25002017 Ram 35002017 Ram 45002017 Ram 55002017 Ram Promaster City2016 Ram 15002016 Ram 25002016 Ram 35002016 Ram 45002016 Ram 55002016 Ram ProMaster 35002016 Ram Promaster City+ 29 more
  Associated Documents

  • DownloadMC-10140248-0001.pdf↗
• May 3, 2016•Document ID: 10140227

  Service Bulletin/Repair Instructions
  EQUIPMENT

  Mfr Comm. #:

  16374

  Date Added:

  June 11, 2018

  Manufacturer:

  DODGE

  Summary

  You have been identified as either having stock, or have stock in transit to your dealership. Please return suspect stock of part numbers: 1PE001W 7AB, 1PE011W 7AB. See attachments for identifying suspect stock. Please return suspect parts back to your facing depot using Return Code 02, before 24 May, 2016. Return any open orders in process too. Direct all questions via email to [email protected].

  Associated Products (49)

  2019 Ram 15002018 Ram 15002018 Ram 25002018 Ram 35002018 Ram 45002018 Ram 55002018 Ram Promaster City2017 Ram 15002017 Ram 25002017 Ram 35002017 Ram 45002017 Ram 55002017 Ram Promaster City2016 Ram 15002016 Ram 25002016 Ram 35002016 Ram 45002016 Ram 55002016 Ram ProMaster 35002016 Ram Promaster City+ 29 more
  Associated Documents

  • DownloadMC-10140227-0001.pdf↗
• April 20, 2016•Document ID: 10139956

  Service Bulletin/Repair Instructions
  VEHICLE SPEED CONTROL:CRUISE CONTROL

  Mfr Comm. #:

  68277402A

  Date Added:

  June 11, 2018

  Manufacturer:

  RAM

  Summary

  Adaptive Cruise Control Sensor 1) If you are replacing this part due to the cluster displaying Clean Radar Sensor in Front of Vehicle or DTC C1266 ACC Sensor Blinded, please verify that there is no blockage in front of the sensor. Blockage can occur from mud, ice, snow, front end damage, bracket damage, the sensor not attached to the bracket properly or an aftermarket fascia installed. This fault can occur intermittently in muddy or icy/snowy conditions and is considered normal operation. Under some circumstances, a misaligned sensor can also cause the C1266 DTC, please complete an alignment procedure. No replacement is required.~ 2) If you are replacing this part due to the cluster displaying ?ACC/FCW Unavailable Service Required?, please check the DTC fault codes. This will indicate which module needs to be serviced (TCM, PCM, ESP/ABS, etc). This fault is not due to the ACC Sensor. No sensor replacement is required.~ 3) If you have fault code DTC C125E ACC Sensor Adjustment Required, please verify that the radar sensor is fully seated in the clips and there is no damage (if clips are damaged on a 2013 or earlier vehicle, order P/N 68085813A$, otherwise please replace the module), please verify there is no blockage to the sensor due to mud, ice, snow, front end damage, bracket damage or the sensor not attached to the bracket properly. Perform the Vertical Alignment and the Electronic Horizontal Alignments procedure as stated in the service manual. Please note, if the horizontal alignment procedure will not complete, check the vertical alignment and confirm that the sensor is seated properly. Rerun the horizontal alignment procedure. No sensor replacement is required. **Hints for running Horizontal Alignment procedure: A) Verify speed is between 45 and 75 mph, B) verify the road is relatively straight with signs, poles, guard rails, etc C) Do not tail a vehicle too closely this inhibits the learning procedure

  Associated Products (127)

  2016 Chrysler 2002016 Chrysler 3002016 Chrysler 300C2016 Chrysler Pacifica2016 Chrysler Town and Country2016 Dodge Avenger2016 Dodge Challenger2016 Dodge Charger2016 Dodge Dart2016 Dodge Durango2016 Dodge Grand Caravan2016 Dodge Journey2016 Dodge Viper2016 Fiat 5002016 Fiat 500e2016 Fiat 500L2016 Fiat 500X2016 Jeep Cherokee2016 Jeep Compass2016 Jeep Grand Cherokee+ 107 more
  Associated Documents

  • DownloadMC-10139956-0001.pdf↗
• April 9, 2016•Document ID: 10218068

  Service Bulletin/Repair Instructions
  ENGINE AND ENGINE COOLING

  Mfr Comm. #:

  0900416REVA

  Date Added:

  August 22, 2022

  Manufacturer:

  RAM

  Summary

  This bulletin involves replacing the engine assembly.

  Associated Products (7)

  2015 Ram 25002015 Ram 35002014 Ram 25002014 Ram 35002013 Ram 25002013 Ram 35002012 Dodge Ram
  Associated Documents

  • DownloadMC-10218068-0001.pdf↗
• April 9, 2016•Document ID: 10215102

  Service Bulletin/Repair Instructions
  ENGINE AND ENGINE COOLING:ENGINE

  Mfr Comm. #:

  0900416 REV A

  Date Added:

  July 5, 2022

  Manufacturer:

  RAM

  Summary

  This bulletin involves replacing the engine assembly.

  Associated Products (13)

  2015 Ram 25002015 Ram 35002015 Ram 45002015 Ram 55002014 Ram 25002014 Ram 35002014 Ram 45002014 Ram 55002013 Ram 25002013 Ram 35002013 Ram 45002013 Ram 55002012 Dodge Ram
  Associated Documents

  • DownloadMC-10215102-0001.pdf↗
• April 9, 2016•Document ID: 10224642

  Service Bulletin/Repair Instructions
  ELECTRICAL SYSTEM

  Mfr Comm. #:

  0900416REVA

  Date Added:

  October 24, 2022

  Manufacturer:

  RAM

  Summary

  Cummins Service Engine Replacement This bulletin involves replacing the engine assembly. Remanufactured long block or short block was installed during a prior repair. A new replacement engine will be installed.

  Associated Products (7)

  2015 Ram 35002015 Ram 45002014 Ram 35002014 Ram 45002013 Ram 35002013 Ram 45002012 Dodge Ram
  Associated Documents

  • DownloadMC-10224642-0001.pdf↗
• April 9, 2016•Document ID: 10138953

  Service Bulletin/Repair Instructions
  EQUIPMENT; ENGINE AND ENGINE COOLING

  Mfr Comm. #:

  09-004-16 REV. A

  Date Added:

  June 4, 2018

  Manufacturer:

  RAM

  Summary

  Cummins Service Engine Replacement This bulletin involves replacing the engine assembly. Remanufactured long block or short block was installed during a prior repair. A new replacement engine will be installed.

  Associated Products (13)

  2015 Ram 25002015 Ram 35002015 Ram 45002015 Ram 55002014 Ram 25002014 Ram 35002014 Ram 45002014 Ram 55002013 Ram 25002013 Ram 35002013 Ram 45002013 Ram 55002012 Dodge Ram
  Associated Documents

  • DownloadMC-10138953-0001.pdf↗
• March 31, 2016•Document ID: 10218037

  Service Bulletin/Repair Instructions
  ELECTRICAL SYSTEM

  Mfr Comm. #:

  0803116

  Date Added:

  August 22, 2022

  Manufacturer:

  CHRYSLER

  Summary

  Hands Free Module Prompts Begin Erroneously.

  Associated Products (20)

  2012 Chrysler 2002012 Dodge Caliber2012 Dodge Challenger2012 Dodge Charger2012 Dodge Nitro2012 Dodge Ram2012 Jeep Grand Cherokee2012 Jeep Liberty2012 Jeep Patriot2012 Jeep Wrangler2011 Chrysler 2002011 Dodge Caliber2011 Dodge Challenger2011 Dodge Charger2011 Dodge Nitro2011 Dodge Ram2011 Jeep Grand Cherokee2011 Jeep Liberty2011 Jeep Patriot2011 Jeep Wrangler
  Associated Documents

  • DownloadMC-10218037-0001.pdf↗
• March 31, 2016•Document ID: 10138948

  Service Bulletin/Repair Instructions
  EQUIPMENT:ELECTRICAL

  Mfr Comm. #:

  08-031-16

  Date Added:

  June 4, 2018

  Manufacturer:

  CHRYSLER

  Summary

  Hands Free Module Prompts Begin Erroneously This bulletin involves diagnosing and based on outcome, either performing a USB flash or replacing the Mopar accessory Hands Free Module (HFM). A customer may experience the Uconnect prompts begin to play without pressing the Voice Recognition (VR) button. The prompt may repeat itself two or three times before exiting. The customer satisfaction enhancements are included with this software release. NOTE: After the HFM has been updated it will receive these enhancements: · Reduced ?Device Reading? wait time after connecting a device to the remote USB port. · Call / dial separation improves upon names being recognized as phone numbers. · Improved sound quality during Bluetooth streaming. · Increased iPod and iPhone compatibility. · SMS messaging support via Mobile Application Part (MAP) protocol (not all phones support the MAP protocol). · Added ?None of These? and ?Correction? to the phone book prompt menu for better handling of similar names. · Previous button will return the song currently being played to the beginning of the track. · AirPlay feature ?Dock Connector? no longer needs to be manually selected on Apple devices. This will resolve the ?No Audio? condition when the device is connected to the remote USB port and dock connector is not selected. NOTE: USB mode resume will no longer 'resume' after ignition is OFF.

  Associated Products (41)

  2012 Chrysler 2002012 Chrysler 3002012 Chrysler 300C2012 Chrysler Sebring2012 Chrysler Town and Country2012 Dodge Avenger2012 Dodge Caliber2012 Dodge Challenger2012 Dodge Charger2012 Dodge Durango2012 Dodge Grand Caravan2012 Dodge Journey2012 Dodge Nitro2012 Dodge Ram2012 Fiat 5002012 Jeep Compass2012 Jeep Grand Cherokee2012 Jeep Liberty2012 Jeep Patriot2012 Jeep Wrangler+ 21 more
  Associated Documents

  • DownloadMC-10138948-0001.pdf↗
• March 22, 2016•Document ID: 10140211

  Service Bulletin/Repair Instructions
  SEATS; LATCHES/LOCKS/LINKAGES

  Mfr Comm. #:

  15640

  Date Added:

  June 11, 2018

  Manufacturer:

  RAM

  Summary

  Inspect and Return: Latch Seat, and Latch Seat Back You have been identified as either having stock, or have stock in transit to your dealership. Please return suspect stock of following part numbers: 68050625AA, 68050626AA, 68050627AA, 68050628AA, 68050743AA, 68050744AA, 68050839AA, 68050841AA, 68257133AA, 68257134AA, 68264578AA, 68264579AA, 68264580AA, 68264581AA. See attachments for identifying suspect stock. Please return suspect parts back to your facing depot using Return Code 02, before 12 April, 2016. Return any open orders in process too. Direct all questions via email to [email protected].

  Associated Products (49)

  2019 Ram 15002018 Ram 15002018 Ram 25002018 Ram 35002018 Ram 45002018 Ram 55002018 Ram Promaster City2017 Ram 15002017 Ram 25002017 Ram 35002017 Ram 45002017 Ram 55002017 Ram Promaster City2016 Ram 15002016 Ram 25002016 Ram 35002016 Ram 45002016 Ram 55002016 Ram ProMaster 35002016 Ram Promaster City+ 29 more
  Associated Documents

  • DownloadMC-10140211-0001.pdf↗
• March 15, 2016•Document ID: 10142203

  Service Bulletin/Repair Instructions
  ELECTRICAL SYSTEM:SOFTWARE; EQUIPMENT; EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.; EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)

  Mfr Comm. #:

  08-028-16

  Date Added:

  June 25, 2018

  Manufacturer:

  DODGE

  Summary

  RE2 RE6 RB5 RB6 Radio Software Enhancements This bulletin involves updating the radio software and navigation if equipped. A customer may experience one or more of the following conditions: · Radio display screen will lock up and reset intermittently. · Incorrect routing directions to fuel stations when using Travel Link. · Unable to turn on heated seats; icon is greyed out. · Navigation screen goes blank. · Navigation system freezes/locks up. · Vehicles with Mopar special edition radio will update radio?s splash screen. · Navigation icon shows the vehicle going backward when it?s moving forward.

  Associated Products (49)

  2019 Ram 15002018 Ram 15002018 Ram 25002018 Ram 35002018 Ram 45002018 Ram 55002018 Ram Promaster City2017 Ram 15002017 Ram 25002017 Ram 35002017 Ram 45002017 Ram 55002017 Ram Promaster City2016 Ram 15002016 Ram 25002016 Ram 35002016 Ram 45002016 Ram 55002016 Ram ProMaster 35002016 Ram Promaster City+ 29 more
  Associated Documents

  • DownloadMC-10142203-0001.pdf↗
• March 11, 2016•Document ID: 10140234

  Service Bulletin/Repair Instructions
  EXTERIOR LIGHTING; ELECTRICAL SYSTEM

  Mfr Comm. #:

  18-023-16

  Date Added:

  June 11, 2018

  Manufacturer:

  DODGE

  Summary

  Flash: 2.4L Powertrain Diagnostic and System Improvements This bulletin involves reprogramming the Powertrain Control Module (PCM) with the latest available software. A small number of customers may experience a Malfunction Indicator Lamp (MIL) illumination or one or more of the following conditions. Upon further investigation the technician may find the following Diagnostic Trouble Codes (DTCs) set in the PCM memory:

  Associated Products (49)

  2019 Ram 15002018 Ram 15002018 Ram 25002018 Ram 35002018 Ram 45002018 Ram 55002018 Ram Promaster City2017 Ram 15002017 Ram 25002017 Ram 35002017 Ram 45002017 Ram 55002017 Ram Promaster City2016 Ram 15002016 Ram 25002016 Ram 35002016 Ram 45002016 Ram 55002016 Ram ProMaster 35002016 Ram Promaster City+ 29 more
  Associated Documents

  • DownloadMC-10140234-0001.pdf↗
• March 9, 2016•Document ID: 10140228

  Service Bulletin/Repair Instructions
  VISIBILITY

  Mfr Comm. #:

  68302828A$

  Date Added:

  June 11, 2018

  Manufacturer:

  RAM

  Summary

  Turn Signal, Outside Rearview Mirror The Turn Signal in the outside rearview mirror has been revised. Ensure it visually matches the Turn Signal on the opposite mirror. If not, both sides will need to be replaced.

  Associated Products (10)

  2014 Ram 15002014 Ram 25002014 Ram 35002014 Ram 45002013 Ram 15002013 Ram 25002013 Ram 35002013 Ram 45002012 Dodge Ram2011 Dodge Ram
  Associated Documents

  • DownloadMC-10140228-0001.pdf↗
• March 9, 2016•Document ID: 10139827

  Service Bulletin/Repair Instructions
  VISIBILITY:REARVIEW MIRRORS/DEVICES

  Mfr Comm. #:

  68302824A$

  Date Added:

  June 11, 2018

  Manufacturer:

  RAM

  Summary

  Auxiliary Lamp, Outside Mirror The Auxiliary Lamp (Puddle Lamp) in the outside rearview mirror has been revised. Ensure it visually matches the Puddle Light on the opposite mirror. If not, both sides will need to be replaced

  Associated Products (12)

  2014 Ram 15002014 Ram 25002014 Ram 35002014 Ram 45002014 Ram 55002013 Ram 15002013 Ram 25002013 Ram 35002013 Ram 45002013 Ram 55002012 Dodge Ram2011 Dodge Ram
  Associated Documents

  • DownloadMC-10139827-0001.pdf↗
• March 9, 2016•Document ID: 10139826

  Service Bulletin/Repair Instructions
  EXTERIOR LIGHTING:TURN SIGNAL

  Mfr Comm. #:

  55372070A$

  Date Added:

  June 11, 2018

  Manufacturer:

  DODGE

  Summary

  Mirror, Outside Rearview Replacement outside rearview mirror assembly comes equipped with Turn Signal and Auxiliary (Puddle) Light. If Turn Signal/Puddle Lamp is visually different from OE, you will need to swap the original lamp to the new mirror unit.

  Associated Products (13)

  2015 Ram 15002014 Ram 15002014 Ram 25002014 Ram 35002014 Ram 45002014 Ram 55002013 Ram 15002013 Ram 25002013 Ram 35002013 Ram 45002013 Ram 55002012 Dodge Ram2011 Dodge Ram
  Associated Documents

  • DownloadMC-10139826-0001.pdf↗
• March 3, 2016•Document ID: 10141316

  Service Bulletin/Repair Instructions
  ENGINE AND ENGINE COOLING; EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

  Mfr Comm. #:

  09-004-16

  Date Added:

  June 18, 2018

  Manufacturer:

  RAM

  Summary

  Cummins Service Engine Replacement This bulletin involves replacing the engine assembly. Remanufactured long block or short block was installed during a prior repair. A new replacement engine will be installed.

  Associated Products (13)

  2015 Ram 25002015 Ram 35002015 Ram 45002015 Ram 55002014 Ram 25002014 Ram 35002014 Ram 45002014 Ram 55002013 Ram 25002013 Ram 35002013 Ram 45002013 Ram 55002012 Dodge Ram
  Associated Documents

  • DownloadMC-10141316-0001.pdf↗
• February 26, 2016•Document ID: 10141310

  Service Bulletin/Repair Instructions
  EQUIPMENT

  Mfr Comm. #:

  68315574A$

  Date Added:

  June 18, 2018

  Manufacturer:

  RAM

  Summary

  Bumper Kit If you are ordering a Center Console bumper kit to repair a vehicle for TSB 23-001- 16 or RRT 16-011 and you receive kit PN 68315574AA, discard the instruction sheet shipped with the kit and reference TSB 23-001-16 REV. B for correct bumper installation instructions. ~ Note: This only applies to the AA level of the kit

  Associated Products (11)

  2015 Ram 15002015 Ram 25002015 Ram 35002014 Ram 15002014 Ram 25002014 Ram 35002013 Ram 15002013 Ram 25002013 Ram 35002012 Dodge Ram2011 Dodge Ram
  Associated Documents

  • DownloadMC-10141310-0001.pdf↗