Dodge Neon Complaints (2002)

173 consumer complaints on file.

#10093180September 27, 2004
POWER TRAIN:AUTOMATIC TRANSMISSION
ON SEPTEMBER 24,2004 MY TRANSMISSION BECAME STUCK IN FIRST GEAR, CAUSING MY CAR TO DRIVE INEFFICIENTLY. IT IS PUTTING A STRAIN ON MY TRANSMISSION. I HAVE KNOWN OTHER PEOPLE'S TRANSMISSION PROBLEMS WITH THEIR NEONS. DODGE IS GIVING ME A HARD TIME FOR FIXING IT. THIS IS STILL UNDER A POWER TRAIN WARRANTY, BUT ARE TRYING GET AROUND FIXING THE TRANSMISSION. I HAD OTHER EXPERT TELL ME THAT AT LEAST 3 DIFFERENT THING ARE WRONG WITH THE TRANSMISSION. I AM BRINGING IT BACK TO PREMIER DODGE TOMORROW, SEPTEMBER 28.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10092823September 20, 2004
POWER TRAIN:AUTOMATIC TRANSMISSION
WHILE AT A STOP VEHICLE WOULD NOT ACCELERATE. VEHICLE WAS TOWED. DEALERSHIP WAS NOTIFIED, BUT DID NOT RESOLVE THE PROBLEM. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10091883September 13, 2004
SEAT BELTS:REAR/OTHER
WHEN INSTALLING A CHILD SAFETY SEAT REAR MIDDLE SEAT BELTS RETRACTOR BROKE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10082329July 20, 2004
ENGINE AND ENGINE COOLING:ENGINE
JUNE 1, 2004. ON MY WAY HOME FROM WORK THE CAR STARTED IDLING REAL ROUGH AND I DIDN'T REALLY THINK ANYTHING OF IT. I WOULD STOP AT A STOP LIGHT AND IT WOULD IDLE REAL ROUGH. FINALLY THE OIL LIGHT FLASHED ON AND THE CAR DIED. CALLED FOR A TOW TRUCK AND THEY TOOK IT TO A DEALERSHIP WHERE THEY COULD NOT FIND ANYTHING WRONG WITH IT. A MONTH LATER ON JULY 2 THE CAR STARTED IDLING REAL ROUGH. I DIDN'T EVEN BOTHER DRIVING IT OUT ON THE STREET CAUSE I KNEW IT WOULD BREAK DOWN ON ME AGAIN. I SHUT IT OFF AND STARTED IT AGAIN ABOUT FOUR TIMES AND EACH TIME IT WOULD IDLE REAL ROUGH. GOT IT TOWED TO THE DEALERSHIP AGAIN WHERE I WAS TOLD ALL THEY COULD FIND IT NEEDED WAS A TUNE UP. I GOT THE TUNE UP DONE TO IT AND EVER SINCE THEN IT HAS A HARD TIME GOING PAST 60 MPH. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10076115June 11, 2004
ENGINE AND ENGINE COOLING
WHILE DRIVING AT HIGHWAY SPEED ENGINE LIGHT AND THE OIL LIGHT CAME ON. CONSUMER PULLED INTO A REST STOP. UPON DRIVING UP THE RAMP TO THE REST STOP VEHICLE STALLED. VEHICLE WAS TOWED TO THE DEALERSHIP, AND MECHANIC DETERMINED THAT SLUDGE BUILD UP, CAUSING THE VEHICLE TO STALL. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10075191June 10, 2004
ENGINE AND ENGINE COOLING:ENGINE
DRIVING DOWN I95, OIL AND ENGINE LIGHT WENT ON. IMMEDIATELY PULLED INTO REST STOP <1 MILE AWAY. CAR DIED ON RAMP. LAST OIL CHANGE 23,000 MILES, CAR HAS 30,000 MILES. REALIZE LATE FOR CHANGE, BUT DEAL SAYS ENGINE NEEDS TO BE REPLACED WILL NOT COVER UNDER WARRANTY. STATES THAT FAILURE TO HAVE DEALER DO MAINTAINAN INVALID WARRANTY. STATES THAT PROBLEM CAUSED BY NEGLECT. 7000 MILES SINCE LAST CHANGE, WHILE LATE SHOULD NOT BLOW ENGINE. NO ASSISTANCE OFFERED BY DEALER. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10071503June 4, 2004
POWER TRAIN:AUTOMATIC TRANSMISSION
WHILE DRIVING 45 TO 50 MPH AND APPROACHING A TRAFFIC LIGHT, THE TRANSMISSION WOULD DOWN SHIFT WHEN THE BRAKES WERE APPLIED. THIS ALSO CAUSED THE VEHICLE TO SHUT DOWN INTERMITTENTLY. *AK *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10066767June 4, 2004
POWER TRAIN:AUTOMATIC TRANSMISSION, VEHICLE SPEED CONTROL
CONSUMER WAS DRIVING AT 65 MPH AND THE VEHICLE JUMPED INTO PASSING GEAR. CONSUMER STATED THAT LAST WEEK WHILE DRIVING ON THE HIGHWAY A TRUCK WAS BEHIND HIM AND HE NEEDED TO GET MORE SPEED, SO HE STEPPED ON THE GAS PEDAL TO ACCELERATE, HOWEVER THE VEHICLE DID NOT RESPOND, THEN IT STALLED. HE KEPT TELLING THE DEALER ABOUT THIS PROBLEM AND WILL TAKE THE VEHICLE BACK TO DEALER TO HAVE IT CHECKED AGAIN. ALSO, WHILE DRIVING, THE VEHICLE JUMPED FROM 65-68 MPH BACK AND FORTH. *AK THE POWER TRAIN WAS REPAIRED THREE TIMES. WHEN THE CONSUMER APPLIED THE BRAKES, THE VEHICLE WOULD STALL AND OR JUMP AND HAVE ALMOST RUN INTO OTHER VEHICLE'S. THE CONSUMER REQUESTED THE VEHICLE TO BE REMEDIED OR REIMBURSEMENT. *SC *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10073074May 24, 2004
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC
I OWN A 2002 DODGE NEON. I HAVE HAD THE BRAKES INSPECTED SEVERAL TIMES, THE REAR WHEEL BEARINGS WENT BAD WHILE THE VEHICLE WAS STILL UNDER WARRANTY, AND THERE IS STILL A PROBLEM WITH THE BRAKES. EVEN THOUGH THERE IS AMPLE FLUID AND WEAR LEFT ON THE PADS, MY BRAKES MAKE A HORRENDOUS METALLIC SQUEAL WHEN THERE IS MOISTURE IN THE AIR. NOT ONLY IS THIS EMBARASSING, BUT HOW IN THE WORLD AM I SUPPOSED TO KNOW THE DIFFERENCE BETWEEN THIS NOISE AND THE CLASSIC SYMPTOMS OF BRAKES THAT TRULY DO NEED REPLACED. ARE THERE RECALLS ON THIS MODEL OF CAR FOR THIS REASON? I AM READY TO TRADE IT IN AT A LOSS JUST TO BE DONE WITH IT. WESTGATE AUTO IN PLAINFIELD IS NO HELP. I HAVE HAD BETTER SERVICE AT MY NEARBY MIDAS SHOP. I LIKE THE CAR, BUT THE MANUFACTURER NEEDS TO CORRECT THIS PROBLEM. THREE PEOPLE I WORK WITH HAVE THE SAME ISSUE WITH THEIR NEON, NO MATTER THE YEAR.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10072996May 22, 2004
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS, EQUIPMENT
THE FRONT AND REAR BRAKES ON THE 2002 DODGE NEON SEEM TO HAVE MANY PROBLEMS AND I FEEL THIS SHOULD BE LOOKED INTO. THE FRONT BRAKES (PADS AND ROTORS) HAD TO BE REPLACED AT AROUND 7000 MILES DUE TO WARPED ROTORS CAUSING SEVERE SHAKING OF THE VEHICLE DURING BRAKING. NOW AGAIN AT 17000 MILES THE VEHICLE EXIBITS THE SAME PROBLEM WITH THE FRONT BRAKES. THE REAR BRAKES HAVE HAD A SEVERE SQUEAL SINCE THE CAR WAS PURCHASED - IT WAS IN THREE SEPERATE TIMES FOR THIS. WE WERE TOLD THIS IS A NORMAL PROBLEM THAT ALL NEONS HAVE. THE FIRST TWO TIMES IT WAS TAKEN TO THE DEALER THEY CLEANED THE BREAKS AND SAID THEY WERE FINE. THE THIRD TIME WE WERE TOLD THE REAR SHOES WERE NO GOOD AND THE REAR DRUMS WERE RUINED AND NEEDED REPLACED. (AT 16500 OR SO MILES) I CALLED THE DODGE CORPORATION AND AFTER MANY CALLS THEY OFFERED THE PARTS ON THE REAR FREE BUT WE HAD TO PAY FOR LABOR. THIS HAS BEEN A PROBLEM WITH THIS VEHICLE SINCE NEW AND I FEEL THE BRAKE SYSTEM NEEDS IMPROVED TO KEEP THIS FROM HAPPINING. THE VHEICLE IS A 2002 DODGE NEON SXT DRIVEN VERY LITTLE BY MY MOTHER-IN-LAW, A VERY EASY PERSON ON THE CAR SO THERE IS NO EXCESSIVE DRIVING BY ANY MEANS THAT WOULD CONTRIBUTE TO THIS PROBLEM. REAR DRUMS SHOULD ALMOST NEVER NEED REPLACED, THEY SEEM TO LAST FOREVER ON MOST VEHICLES AND ROTORS DO WARP SOMETIMES BUT NOT TWO SETS IN 17000 MILES. I HAVE SEEN MANY NEONS EXIBIT THE REAR SQUEALING PROBLEM ON THE ROADS SO I KNOW THIS IS NOT JUST THIS CAR AND I WOULD LIKE SOMEONE TO LOOK INTO THIS. THANK YOU FOR YOUR TIME. BEN HODGES. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10072929May 21, 2004
POWER TRAIN:AXLE ASSEMBLY
FIRST ENGINE LIGHTS STARTS TO COME ON - SECOND NOTICE THAT ONE MORNING CAR STARTS TO MAKE LOUD SQEAKING NOISE - THIRD TAKE IT TO THE MECHANIC (49000MI) AND HE CAN'T FIGURE OUT WHAT'S WRONG - HE REPLACES ENTIRE FRONT...AXLE, BOOTS, ETC. CAR STILL MAKES SAME NOISE AND SOUNDS LIKE IT'S ABOUT TO FALL APART. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10072933May 21, 2004
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
CONTINUAL BRAKE PROBLEMS. HAVE HAD CAR IN SHOP 3 TIMES SINCE SEPT. OF 2003 FOR BRAKE PROBLEMS. EVEN AFTER MY DAUGHTER TOOK THE VECHICLE TO THE SHOP, THE BRAKES STILL MADE HIGH PITCHED NOISE WHEN STOPPING. JUST HAD CAR INSPECTED IN MARCH...PASSED NYS INSPECTION WITH FLYING COLORS...LESS THAN 2 MONTHS LATER, CAR SERIOUSLY VIBRATED BRAKING ON CURVES AND DOWNHILL ON A RECENT DAY TRIP, AND ALMOST WENT OUT OF CONTROL WHILE DRIVING AT 10 MPH BELOW SPEED LIMIT IN THE MOUNTAINS. CAR PASSED NYS INSPECTION LATE MARCH 2001. CAR HAS BEEN IN SHOP FOR BRAKE PROBLEMS: AUGUST 2003 AT 29000 MILES, FEB. 2004 AT APPROX. 40,000 MILESS, AND IS SCHEDULED TO BE FIXED AGAIN NOW. EVEN AFTER BRAKES ARE FIXED THEY STILL HAVE SOME MOVEMENT, AND MAKE A HIGH PITCHED SOUND WHEN STOPPING. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10073434May 11, 2004
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
WHILE DRIVING THERE WAS VIBRATION. ALSO, VEHICLE ROCKED BACK AND FORTH. UPON ENGAGING THE BRAKE THE SHIMMING BECAME IRRATIC. VEHICLE WAS DIFFICULT TO CONTROL. VEHICLE HAD 35000 MILES ON IT, AND HAS BEEN TAKEN IN FIVE TIMES TO DEALER FOR THE SAME PROBLEM. HOWEVER, PROBLEM RECURRED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10072300May 7, 2004
SEAT BELTS
WHILE A TECHNICIAN WAS INSTALLING THE CAR SEAT INSIDE THE VEHICLE HE DETERMINED THAT THE SEAT BELTS WERE NOT LOCKING PROPERLY. VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION, AND MECHANIC DETERMINED THAT THE SEAT BELTS NEEDED TO BE REPLACED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10066185April 14, 2004
ELECTRICAL SYSTEM
MY CAR IS IN THE SHOP FOR THE 5TH TIME SINCE NOVEMBER OF 2003. SOMETIMES WHEN DRIVING, THE CAR WILL LURCH OR WILL DIE UNEXPECTEDLY. WHEN IT LURCHES, THE RPM'S REV UP FOR A FEW SECONDS AND THE RADIO CRACKLES OFF. WHEN IT DIES, IT SOMETIMES DIES WHEN I AM AT A STOP OR WHEN I AM DRIVING DOWN THE ROAD. WHEN IT DOES, ALL POWER IS GONE, I CANNOT EVEN TURN ON THE HAZARD LIGHTS. IT SOMETIMES REGAINS POWER WITHIN A MINUTE, ONCE IT TOOK 16 HOURS. WHEN THE POWER RETURNS, THE RADIO HAS RETURNED TO THE BEGINNING OF THE DIAL AND THE CLOCK IS RESET TO 12:00 AM. THIS IS EXTREMELY DANGEROUS WHEN THE POWER IS LOST...EVEN IF I'M ABLE TO COAST ONTO THE SHOULDER OF THE ROAD I HAVE NO HAZARD LIGHTS TO WARN ONCOMING TRAFFIC, WHICH IS VERY FRIGHTENING AT NIGHT TIME. THE DEALER HAS REPLACED THE PCM MODULE, THE IGNITION SWITCH, FRONT END WIRING HARNESS, ENGINE HARNESS, MOTOR MOUNTS AND REPLACED THE WIRES THAT CONNECT THE BATTERY. NONE OF THE FIXES HAVE WORKED AND THEY HAVE NO IDEA WHAT TO DO TO DIAGNOSE THE PROBLEM, MUCH LESS FIX IT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10064421April 2, 2004
ELECTRICAL SYSTEM
MY CAR IS ONLY TWO YEARS OLD. WHEN WE BOUGHT THE CAR WE BOUGHT AN AFTERMARKET WARRANTY FOR THE CAR. MY INSTRUMENT PANEL AND INTERIOR LIGHTS COMPLETELY WENT OUT ONE DAY AND I TOOK IT TO THE DEALER I BOUGHT IT FROM. THEY AMAZING COULD NOT FIND ANYTHING. A SECOND TIME THIS HAS HAPPENED AND THE BATTERY DIED ON THE CAR. THE DEALERSHIP REPLACED THE BATTERY THEY SAID BECAUSE THAT WAS THE CAUSE OF MY PROBLEM. THEY NEVER TRIED TO CHARGE OR JUMP THE BATTERY . I HAVE YET TO PICK UP MY CAR, BUT I DON'T THINK THAT THE BATTERY GOING DEAD CAUSED THIS ISSUE. IF THAT WAS THE CASE THE BATTERY WOULD NOT ALLOW ME TO EVER START THE CAR. I BELIEVE THAT THIS IS A DANGEROUS ISSUE THAT NEEDS TO BE ADDRESSED WITH DODGE AS I HAVE TALKED TO OTHERS WHO HAVE HAD THIS ISSUE. ALSO I DON'T THINK THAT IT IS APPROPRIATE FOR A CAR WITH A BUMPER TO BUMPER WARRANTY ON IT THAT IS ONLY TWO YEARS OLD SHOULD BE BREAKING DOWN. IT IS VERY UNSAFE TO HAVE ALL THE GAUGES GO OUT, AND AS SOON AS I CAN I AM GETTING RID OF THE CAR. I JUST DON'T WANT ANYONE ELSE GETTING HURT BECAUSE OF DODGE'S RELUCTANCE TO ADDRESS THIS PROBLEM.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10063547March 19, 2004
ELECTRICAL SYSTEM:WIRING:INTERIOR/UNDER DASH
WHILE THE VEHICLE WAS PARKED IN A PARKING LOT, SOME ONE INFORMED THE CONSUMER THAT VEHICLE WAS ON FIRE. BY THE TIME THE CONSUMER REACHED THE VEHICLE ALL OF THE WINDOWS WERE COVERED WITH SOOT. FIRE DEPARTMENT ARRIVED AND EXTINGUISHED THE FLAMES, AND CONCLUDED THAT THE FIRE STARTED BEHIND THE DASHBOARD. *AK
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10063367March 17, 2004
EXTERIOR LIGHTING:HEADLIGHTS:SWITCH
WHILE TURNING ON LIGHTS THE HEADLIGHTS WOULD NOT COME ON. DRIVER WAS ABLE TO PLACE HIS HAND ON THE LEVER AND HOLD IT IN UPWARD POSITION TO KEEP THE HEADLIGHTS ON WHILE DRIVING. THEN, DROVE THE VEHICLE TO DEALER FOR INSPECTION, AND MECHANIC REPLACED THE WIRE HARNESS. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10059248March 17, 2004
AIR BAGS:FRONTAL
WHILE DRIVING 35 MPH VEHICLE WAS INVOLVED IN A A HEAD ON CRASH. UPON IMPACT, AIR BAGS DID NOT DEPLOY. *AK *MR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10058946February 25, 2004
POWER TRAIN:AUTOMATIC TRANSMISSION
HAVE TAKEN THE CAR TO DEALERSHIP THREE TIMES FOR THE SAME PROBLEM. WHEN DRIVING AT HIGH SPEEDS WOULD DROP FROM FIFTH GEAR INTO THIRD. AS YOU KEPT DRIVING IT WOULD GET WORSE. AND AT TIMES WOULD NOT GO INTO GEAR AT ALL. THIS LAST TIME WE WENT INTO THE DEALERSHIP THEY TOLD US THAT THE MANUFACTURER HAD ROUTE WIRES TO TPS WRONG AND THEY WERE DAMAGED. THEY REPAIRED THIS ABOUT A WEEK AGO. THE CAR NOW JERKS WHEN GOING INTO GEAR, RUNS VERY POORLEY WHEN WET WEATHER AND SHAKES SEVERLEY WHEN AT A STOP. I DO NOT FEEL CONFIDENT DRIVING ON THE VEHICLE ON THE FREEWAY, WE WOULD TRADE IN BUT THE TRADE IN VALUE IS AT $3500, THAT IS CRAP CONSIDERING WE BOUGHT THE CAR FOR $13,000 TWO YEARS AGO!!*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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