Dodge Durango Complaints (1999)

1,967 consumer complaints on file.

#725673July 19, 2000
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
AFTER BEING STOPPED AT A SEMAPHORE CONTROLLED INTERSECTION, THE LIGHT TURNED GREEN AND TRAFFIC PROCEEDED TO CROSS THE INTERSECTION. AS I WAS ENTERING THE INTERSECTION, TRAFFIC AHEAD OF ME CAME TO AN ABRUPT STOP. WITH PLENTY OF TIME TO STOP, I STEPPED HARD ONCE ON THE BRAKE, BUT THE VEHICLE DID NOT SLOW DOWN. I EVEN HAD TIME TO LOOK DOWN TO BE SURE THAT MY FOOT WAS INDEED ON THE BRAKE BEFORE LOOKING UP TO WATCH AS I HIT THE VEHICLE IN FRONT OF ME.*AK
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#725402July 14, 2000
AIR BAGS:FRONTAL
I T-BONED STRAIGHT INTO A CAR DOING 40 MPH AND NEITHER FRONT AIRBAG DEPLOYED. DODGE DID A FOLLOW UP REPORT WHY THEY DID NOT DEPLOY (CASE #07392245). THEY INDICATED THAT WE DID NOT HAVE THE RIGHT ANGLE FOR THEM TO DEPLOY. THE DODGE DEALER INDICATED THAT THEY SHOULD HAVE DEPLOYED AT 20 MPH WITH ANY FRONT END ACCIDENT. *AK
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#553017July 13, 2000
AIR BAGS:FRONTAL
BOTH FRONTAL AIR BAGS FAILED TO DEPLOY DURING ACCIDENT RESULTING IN INJURY OF THE DRIVER AND PASSENGER. YH
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0
#865380July 13, 2000
AIR BAGS:FRONTAL
CONSUMER WAS A TRAVELING ABOUT 25MPH ON A DIRT ROAD AND VEHICLE HIT SOME GRAVAL PEBBLES, AND STARTED TO SLIDE. THEN, IT VEERED INTO A TREE. UPON IMPACT, DUAL AIRBAGS DIDN'T DEPLOY. *AK
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#724832July 1, 2000
FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY
DEALER HAS NO CLUE HOW TO FIX PROBLEM WITH TANK IMPLODING *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#864380June 28, 2000
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP, AIR BAGS:FRONTAL
WENT TO APPLY BRAKES TO STOP WHEN BRAKE PEDAL WENT TO THE FLOOR. ABS LIGHT CAME ON. HAD NO BRAKES, AND HIT ANOTHER VEHICLE IN REAR. UPON IMPACT, AIR BAGS DID NOT DEPLOY. BRAKE FAILURE LIGHT DID NOT INDICATE ANY PROBLEMS. TAKING VEHICLE TO DEALERSHIP.*AK
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0
#724097June 16, 2000
UNKNOWN OR OTHER
I'D LIKE TO PROVIDE MORE INFORMATION VIA E-MAIL, CRYSTLER IS NOT TAKING THIS SERIOUSLY AND I FEEL I NEED TO BE HEARD. I DON'T FEEL SAFE AT ALL IN THAT VEHICLE. PLEASE RESPOND TO [email protected] AND I WILL SEND YOU MY FULL DESCRIPTION OF THE ACCIDENT AND PICTURES PROMPTLY. THANKS. NO,SAFETY DEFECT LISTED IN THE SUMMARY. *AK
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0
#863471June 13, 2000
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
WHEN DRIVING BETWEEN 40-55 MPH VEHICLE WILL CUT OFF AND STALL INTERMITTENTLY, CAUSING LOSS OF POWER BRAKES AND STEERING, CONSUMER MUST COAST TO A STOP. DEALER HAS REPLACED COMPUTER SYSTEM, BUT DEFECT STILL OCCURS. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#863519June 13, 2000
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
CONSUMER HAS HAD PROBLEMS WITH ANTI-LOCK BRAKE SYSTEM. EMPLOYEE OF CHRYSLER DROVE VEHICLE WITH CONUSMER & FOUND OUT ABS BRAKES LOCKED UP. DEALERSHIP, WHERE VEHICLE WAS PURCHASED, COULDN'T DETERMINE WHAT WAS THE CAUSE. CONSUMER WAS TRYING TO CONTACT MANUFACTURER. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#863389June 12, 2000
POWER TRAIN:AUTOMATIC TRANSMISSION:PARK/NEUTRAL START INTERLOCK SWITCH
CAR WAS RUNNING WITH NO EMERGENCY BRAKE ON, ALSO, SMALL CHILD WAS ABLE TO PUT CAR INTO NEUTRAL WITHOUT PRESSING THE BRAKES, AND CAR ROLLED BACKWARDS, RESULTING IN A CRASH. *AK
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#862669May 30, 2000
AIR BAGS:FRONTAL, SEAT BELTS:FRONT:BUCKLE ASSEMBLY
CONSUMER WAS TRAVELING 40-50MPH & REARENDED ANOTHER VEHICLE. UPON IMPACT, AIRBAGS DIDIN'T DEPLOY, AND FRONT SEATBELTS DIDN'T LOCK, BUT THE REAR SEATBELTS DID. DEALER SENT AN INVESTIGATOR, BUT NOHTING WAS FOUND WRONG WITH VEHICLE. *AK
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#862081May 18, 2000
STEERING: STEERING WHEEL/HANDLE BAR
WHEN MAKING A RIGHT HAND TURN STEERING WHEEL LOCKED UP, CAUSING LOSS OF CONTROL, AND RESULTING IN AN CRASH. CONSUMER HAS CONTACTED DEALER, BUT THEY COULD NOT FIN DTHE PROBLEM. *AK *ML
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#722783May 16, 2000
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP, SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DRUM
2 WEEKS AGO I HAD THE REAR BRAKES LOCK-UP UNDER LESS THAN MODERATE PRESSURE. THE DEALERSHIP ADJUSTED THE BRAKES AND CHARGED ME 35.00. THEN ON 5-15 THEY LOCKED-UP AGAIN WITH THE SAME AMOUNT OF BREAK PRESSURE. THERE IS VIRTUALLY NO WARNING EXCEPT THE BRAKE PEDAL IS A LITTLE STIFFER. AFTER THE BRAKES WERE ADJUSTED I DID NOTICE THAT MY MILEAGE INCREASED ALMOST 2MPG (SO IT'S OBVIOUS THEY MUST HAVE BEEN DRAGGGING) I CONTACTED CHRYSLER CUSTOMER SERVICE AND THEY SAID IT WAS A VEHICLE MAINTENCE PROBLEM. THE VEHICLE IS LESS THAN 2 YEARS OLD AND LESS THAN 16,000 MILES SO IT SHOULDN'T NEED ANY REAR BRAKE ADJUSTMENT. THE REAR ARE SELF ADJUSTING ANYWAY. I FEEL THAT THIS IS A MAJOR SAFETY CONCERN ESPECIALLY SINCE I TRANSPORT MY WIFE AND CHILD IN THIS VEHICLE. CHRYSLER SAID MY COMPLAINT WAS THE ONLY ONE WHICH I UNDERSTAND I MAY HAVE "LEMON" BRAKES ON MY VEHICLE. I COMMUTE ON THE CAPITAL BELTWAY EVERYDAY AND HAVE LOCKED-UP THE BRAKES AT AROUND 55 TO 60 MPH A FEW TIMES. I HOPE THIS ISSUE IS TAKEN SERIOUSLY BECAUSE MY WIFE IS AFRAID TO DRIVE THIS VEHICLE ANY LONGER. THANK YOU FOR YOUR TIME. PAUL D. ALLEN. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#861344May 3, 2000
TIRES
WHEN DRIVING 65 MPH THE LEFT REAR GOODYEAR TIRES MODEL 31-1050R15 BLEWOUT, CAUSING POOR STEERING CONTROL. CONSUMER HAS CONTACTED THE DEALER. OWNER CONTACTED GOODYEAR, THEY REFUSED TO PAY FOR REPLACEMENTS, SO OWNER HAD TO PAY FOR THEM. *AK.ET.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#552047May 2, 2000
AIR BAGS:FRONTAL
NO DEPLOYMENT OF AIRBAG DURING A HEAD ON COLLISION WHICH CAUSED INJURIES TO CONSUMERS SPINE, ARMS, NECK AND HIP FROM HITTING THE STEERING WHEEL. NLM
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#860844April 24, 2000
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP, STRUCTURE:BODY:DOOR, AIR BAGS
WHILE DRIVING, ABS BRAKE AND AIR BAG LIGHTS WILL COME ON UNEXPECTEDLY. ALSO, CRUISE CONTROL WILL SHIFT SPEED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#552162April 19, 2000
FUEL SYSTEM, OTHER:STORAGE:TANK ASSEMBLY:MOUNTING
RECALL NO. 99V342000 MFR NO. 842 SERVICE DEPARTMENT AT DEALER WAS RUDE TO CONSUMER; PART WASN'T GIVEN APPROX. SATISFACTORY ASSISTANT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#860584April 19, 2000
FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY:MOUNTING
RECALL 99V342000/ FUEL TANK ATTACHMENT PARTS. CONSUMER RESPONDED TO RECALL NOTICE. CONTACTED DEALER FOR APPOINTMENT. PART WAS NOT IN SERVICE DEPARTMENT. CONSUMER SAID DEALER WAS RUDE. SHE TOLD CONSUMER THAT DIDN'T HAVE TIME TO GET INFORMATION AND TO CONTACT CONSUMER WHEN PART COMESIN & HUNG UP. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#720647March 27, 2000
POWER TRAIN:AUTOMATIC TRANSMISSION:LEVER AND LINKAGE:COLUMN SHIFT
4- WHEEL DRIVE UNIT REMAINS IN 4W AFTER RETURNING TO 2 W DRIVE. DASH LIGHT GOES OUT.BUT IN ORDER TO RETURN TO 2W DRIVE VEHICLE MUST BE STOPPED AND IGNITION TURNED OFF. THIS OPERATION IS UNSAFE AND CONTRARY TO MANUAL INFORMATION. VEHICLE DID NOT RESPOND IN THIS MANNER WHEN NEW. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#859005March 22, 2000
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE, STEERING:HYDRAULIC POWER ASSIST SYSTEM
INTERMITTENTLY WHILE DRIVING VEHICLE STALLS UNEXPECTEDLY. ALSO, LOSS OF POWER STEERING WHICH MAY CAUSE A CRASH. ABOUT 5 MINUTES LATER, VEHICLE WILL START UP AGAIN. DEALER CANNOT DETERMINE THE CAUSE OF THE PROBLEM. PLEASE PROVIDE FURTHER INFORMATION. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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