Dodge Durango Complaints (1999)

1,967 consumer complaints on file.

#878730January 22, 2001
ELECTRICAL SYSTEM:IGNITION
VEHICLE STALLED AT 30 MPH. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#878304January 17, 2001
UNKNOWN OR OTHER, ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:CATALYTIC CONVERTOR, ELECTRICAL SYSTEM:IGNITION
OIL AND ENGINE LIGHT CAME ON. PULLED OVER TO CHECK OIL, AND OIL WAS VERY LOW. HAD JUST CHANGED OIL TWO WEEKS AGO. CONSUMER NOTICED A LOUD NOISE COMING FROM UNDER ENGINE WHEN ACCELERATING, BUT NOT AT ALL TIMES. ANOTHER TIME WHILE DRIVING ON PARKWAY VEHICLE DIED, CONSUMER CAME CLOSE TO HAVING AN ACCIDENT. DEALER SAID IGNITION COIL WENT BAD. *AK THE ENGINE LIGHT CAME ON BECAUSE OIL AND FILTER WERE NOT CHANGED REGULARLY. THE CATALYTIC CONVERTOR WAS DAMAGED BUT THE DEALER COULD NOT FIX IT DUE TO NATIONAL BACK ORDER. *YH
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#878342January 17, 2001
SUSPENSION:FRONT:CONTROL ARM
FRONT BALL JOINTS WORE OUT PREMATURELY. DEALER HAS BEEN NOTIFIED.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#739454January 16, 2001
POWER TRAIN:AUTOMATIC TRANSMISSION:PARK/NEUTRAL START INTERLOCK SWITCH
SAFETY LOCKOUT USED TO KEEP THE VEHICLE IN PARK (UNTIL BRAKE PEDAL IS DEPRESSED) FAILED. GEAR LEVER WAS ACCIDENTLY ENGAGED AND THE VEHICLE DROVE INTO A STRUCTURE. MINOR DAMAGE OCCURED - BUT IT JUST MISSED 2 KIDS AND A WOMAN.*AK
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#739316January 13, 2001
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
THE DODGE DURANGO WAS PURCHASED IN OCT'1999. HEADING EAST ON I-20 WHEN WE HEARD A CLICKING SOUND FROM THE FRONT END OF SUV. THE CLICKING GOT LOUDER. AS WE TRIED TO ACCELERATE TO EXIT THE S.C. HIGHWAY, THE CLICKING TURNED INTO A RATTLE AND THE SUV BEGAN TO STALL AND EVENTUALLY QUIT. WE HAD THREE CHILDREN ON BOARD (19 MONTHS, 30 MONTHS, & 7 YRS). AFTER WAITING APPROX 3 HRS FOR FAMILY TO ARRIVE FROM GA, WE HAD THE SUV TOWED TO AUGUSTA DODGE. THEIR INITIAL FINDINGS WERE THAT JIFFY LUBE DIDN'T REPLACE THE OIL AFTER THE OIL CHANGE WE'D RECEIVED JUST BEFORE GETTING ON THE HWY. DODGE THEN SAID WE HAD A HOLE IN OUR ENGINE. NEITHER PROVED TO BE TRUE. NATIONWIDE INSURANCE CONCLUDED THAT THE PROBLEM WAS MECHANICAL. DODGE ADMITTED THAT THEY HAVE 40 1999 V-8 ENGINES BACKLOGGED IN ATLANTA ALONE. WE'VE DISCOVERED VIA MECHANICS THAT DODGE'S V-6 & V-8 ENGINES ARE GUMMING UP, RESULTING IN A NEED FOR VALVE JOBS, ETC. THIS CONFIRMED JIFFY LUBE'S OBSERVATION THAT THE OIL SEEMED TO BE GUMMING UP. SUGGESTING A PROBLEM W/ OIL PUMP. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#739322January 13, 2001
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
BEGINNING IN JANUARY OF 2000 OF BRAKES HAVE MALFUNCTIONED. WE HAVE EXPERIENCED OUR BRAKES NOT WORKING AT ALL CAUSING US TO RUN THROUGH RED LIGHTS AND PAST STOP SIGNS. OUR BACK BRAKES HAVE LOCKED UP ON US ON MULTIPLE OCCASSIONS CAUSING US TO HAVE TO SWERVE TO AVOID CAUSING WRECKS. ON MULTIPLE OCCASSIONS WE HAVE LEFT BLACK SKID MARKS ON PAVEMENT DUE TO BACK BRAKES LOCKING UP. THESE BREAKING PROBLEMS HAVE HAPPENED AT SPEEDS VARYING FROM 5 MILES PER HOUR TO 65 MILES PER HOUR. THIS VEHICLE HAS BEEN IN FOR REPAIR ON THE BRAKES ON 7 SEPERATE OCCASSIONS WITH REPAIRS RANGING FROM CLEANING AND ADJUSTMENTS TO CHANGING OF CALIPERS. ON 1/14/200 THE DX WAS BRAKES DIRTY AND NEEDED ADJUSTED. ON 2/3/00 DX CALIPERS NOT WORKING. 3/23/00 CALIPERS REPLACED. ON 11/10/2000 BRAKES WERE CLEANED AND ADJUSTED. WE PICKED UP OUR VEHICLE TODAY 1/13/01 FOR REPAIR ON BRAKES. WE COMPLAINED THAT AGAIN BRAKES ARE LOCKING UP AND FAILING. THE BRAKES WERE AGAIN CLEANED AND ADJUSTED PER TECHNICIAN. FROM THE DATE OF PURCHASE OUR REAR LATCH HAS NOT LOCKED. 1/14/2000 DX REAR LOCK ASSY FAILURE. 2/3/00 ASSEMBLY REPLACED. 3/23/00 THE DX WAS ACCUATOR . 10/17/2000 ACCUATOR REPLACED. 1/13/01 TECHNICIAN MADE ANOTHER INTERNAL REPAIR IN AC/HEATER SYSTEM. ON 10/17/2000 WE NOTIFIED BERRY MOTOR THAT WE WERE SMELLING OUR FIRECRACKER SMELL AND SMELL NOTICABLE WHEN AIR CONDITIONING ON BECAUSE IT WOULD BRING SMELL INTO VEHICLE. NO DX NOTED AT THAT TIME. 11/10/2000 VEHICLE IN FOR OVERHEATING PROBLEMS. DX. GASKET LEAKING. WE RECENTLY EXPERIENCED OVERHEATING AGAIN. TODAY'S (1/13/01) DX THERMASTAT FAILURE AND WARPED THERMASTAT HOUSING. WE HAVE MANY THINGS GO WRONG WITH THIS VEHICLE; HOWEVER, OUR BIGGEST CONCERN IS THE BRAKE MALFUNCTIONING. WE HAVE BEEN TOLD BY THE DEALERSHIP THAT THE NEW ANTI-LOCK BRAKES OUR MADE OUT OF A NEW MATERIAL WHICH IS EFFECTED BY DIRT. THEY STATE THAT WHEN THESE BRAKES GET DIRTY, IT WILL CAUSE THEM TO NOT FUNCTION CORRECTLY. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#877456January 4, 2001
ENGINE AND ENGINE COOLING:COOLING SYSTEM:RADIATOR ASSEMBLY
THERMOSTAT NEEDLE WOULD MOVE ALL WAY UP IN RED, AND VEHICLE OVERHEATED. VEHICLE HAD TO BE TOWED TO DEALER, AND DEALERSHIP WAS AWARE OF PROBLEM.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#738113December 21, 2000
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
MULTIPLE FAILURES OF BOTH FRONT AND BOTH REAR POWER WINDOWS. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#876736December 19, 2000
AIR BAGS:FRONTAL
VEHICLE WAS INVOLVED IN A FRONTAL COLLISION IN WHICH BOTH AIR BAGS DID NOT DEPLOY. VEHICLE WAS CONSIDERED TOTALED BY INSURANCE AGENCY. DEALER CONTACTED. FEEL FREE TO PROVIDE ANY FURTHER DETAILS ON THIS MATTER. *AK
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#558280December 5, 2000
ELECTRICAL SYSTEM
THE VEHICLE HAS EXPERIENCED SEVERAL INSTANCES OF ELECTRICAL SYSTEM FAILURES, THE BATTERY HAS BEEN REPLACED ON TWO OCCASIONS, THE INSTRUMENT PANEL AND GAUGES SPIKE AND ARE ERRATIC, CONSUMER WAS TOLD BY THE DEALERSHIP ON ONE REPAIR THAT THERE WAS AN OPEN CIRCUIT CAUSING THE PROBLEM, HOWEVER AFTER REPAIR THE ELECTRICAL SYSTEM CONTINUED TO EXPERIENCE PROBLEMS. *MJS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#875694November 29, 2000
POWER TRAIN:AUTOMATIC TRANSMISSION
TRANSMISSION WAS LEAKING AND SLIPPING. DEALER HAS REPAIRED VEHICLE SEVERAL TIMES. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#736734November 22, 2000
TIRES:TREAD/BELT
TREAD SEPARATION FROM THE CARCUSS AND SUDDEN LOSS OF AIR AND VEHICLE CONTROL. *AK (DOT NUMBER: MN60 K60V TIRESIZE: 10.5R15LT)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#557450November 13, 2000
VEHICLE SPEED CONTROL
AFTER REPAIR OF CRUISE CONTROL BRAKE SWITCH THE CRUISE CONTROL BEGAN TO ACCELERATE VERY QUICKLY AND WOULD NOT DISENGAGE AFTER HITTING THE BRAKE PEDAL. NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#736169November 12, 2000
SUSPENSION:FRONT:CONTROL ARM
BALL JOINT FAILED PREMATURELY AT STATE INSPECTION. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#736048November 9, 2000
POWER TRAIN:DRIVELINE:DIFFERENTIAL UNIT, STEERING:HYDRAULIC POWER ASSIST:PUMP
PINION SHAFT SNAPPED OFF JAMMING INTO GEAR BOX, CAUSING REAR WHEELS TO LOCK UP. POWER STEERING PUMP FAILED CAUSING LOSS OF CONTROL. CAR CRASHED INTO CURB.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#874580November 7, 2000
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE, VEHICLE SPEED CONTROL
VEHICLE EXPERIENCING PROBLEM WITH COLD START. DEALER UNABLE TO CORRECT PROBLEM, AND VEHICLE EXPERIENCING PROBLEM WITH SUDDEN ACCELERATION WHILE DRIVING AT 55 MPH. CRUISE CONTROL WAS NOT ENGAGED DEALER NOTIFIED, AND INFORMED CONSUMER THAT THEY COULD NOT DUPLICATE PROBLEM. PLEASE FEEL FREE TO PROVIDE FURTHER DETAILSON THIS MATTER. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#735922November 7, 2000
VISIBILITY:REARVIEW MIRRORS/DEVICES
NO SUMMARY LISTED FOR ABOVE VEHICLE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#557379November 3, 2000
ELECTRICAL SYSTEM
TWICE WITHIN THE PAST MONTH, TRUCK HAS BEEN SERVICED FOR ELECTRICAL PROBLEMS. THE ABS AND BRAKE WARNING LIGHT COME ON AND STAY ON FOR EXTENDED PERIODS OF TIME. ON OCCASION, THE GAUGES IN THE DASH WILL "SPIKE", MEANING THEY GO TO THE MAXIMUM THEN DROP BACK TO "NORMAL" RANGE OR STAY AT MAXIMUM, NOT DROPPING BACK TO NORMAL. *CJ
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#735079October 25, 2000
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
3 OF THE 4 POWER WINDOWS HAVE FAILED TO OPERATE IN LESS THAN ONE YEAR OF PURCHASE OF VEHICLE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#735134October 25, 2000
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
THIS IS THE SECOND TIME THIS PROBLEM HAS RESULTED IN AN ACCIDENT. THE FIRST TIME I WASN'T SURE WHAT HAPPEN BUT AFTER SOME INVESTIGATION I FOUND THAT THE ABS SYSTEM WAS NOT WORKING PROPERLY. INSTEAD OF THE BRAKES PUMPING LIKE THEY ARE SUPPOSE TO. WHEN EXCESSIVE FORCE IS APPLIED THE BRAKES LOCK UP AND THE TRUCK GOES INTO A SLIDE. ALSO IF YOU ARE APPLING THE FORCE TO THE BRAKES AND YOU HIT A HOLE OR ANY OBJECT IN THE ROAD THIS CAUSES THE BRAKE TO RELEASE RESULTING IN LOSS OF BRAKES. IT IS LIKE TRYING TO STOP A FREIGHT TRAIN, I SPOKE WITH DODGE TODAY AND THE CHRYLSLER'S INVESTIGATION TEAM IS GOING TO LOOK INTO THIS PROBLEM. IN THE MEAN TIME, THIS PROBLEM HAS RESULTED IN TWO ACCIDENTS FOR ME CAUSING ME SEVERAL THOUSAND DOLLARS IN DAMAGES TO MY TRUCK. I THINK THERE IS A SERIOUS UNDERLYING PROBLEM WITH MY VEHICLE AND HAS MADE UNSURE THAT I WANT TO CONTINUE TO OWN THIS TRUCK. PLEASE HELP ME WITH THIS MATTER, I DON'T THINK DODGE FEELS THAT IT IS THEIR PROBLEM AND I DONT THINK THEY ARE WILLING TO FIX IT.*AK
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0

← Back to Dodge Durango