Dodge Durango Complaints (1998)

965 consumer complaints on file.

#10108546January 13, 2005
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT, SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT
DODGE DURANGO 1998 UPPER AND LOWER BALL JOINTS FAILURE. CONSUMER WANTS TO KNOW WHY WOULDN'T A RECALL BE ISSUED ON THE 98 VEHICLES BUT ONLY FOR THE 2000-03 MODELS. *BF THE CONSUMER HAD TO HAVE THE UPPER AND LOWER BALL JOINTS REPLACED ON HER VEHICLE AT A COST OF 1500.00. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10106263January 13, 2005
SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT
WORN UPPER BALL JOINTS ON MY 1998 DODGE DURANGO. WERE REPLACED BY MYSELF BECAUSE OF NO RECALL AND NOW THEY HAVE A RECALL FOR 2000 THROUGH 2003. THE DURANGO SHOULD HAVE BEEN INCLUDED ON THIS SINCE IT WORE OUT AT AROUND 60,000 MILES. DODGE CAN ONLY SAY THEY ARE SORRY BUT IT IS NOT ON THE RECALL. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10107313January 12, 2005
SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT, SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
1998 DODGE DURANGO HAS SAME PROBLEM AS 2000-2003 DAKOTAS/DURANGOS, UPPER AND LOWER BALL JOINTS REPLACED. *BF
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10106183January 12, 2005
EQUIPMENT:APPLIANCE:AIR CONDITIONER
AIR CONDITIONING FAILURE ON 1998 DODGE DURANGO. CHARGED WITH R134 WITH A LEAK DETECTION DYE. FOUND DYE POURING OUT BOTTOM OF HEATER CORE HOUSING. EVAPORATOR FAILURE AND WAS TOLD BY MY MECHANIC THAT THE EVAPORATOR IS MADE FROM REAL INEXPENSIVE "POP" METAL AND IS SUBJECT TO A HIGH FAILURE RATE ON THIS TYPE OF VEHICLE. QUOTED $900-1100 TO REMOVE DASHBOARD AND INSTALL NEW EVAPORATOR.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10106983January 7, 2005
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
VEHICLE WANDERED ACROSS THE ROAD WHILE DRIVING AT ANY SPEED. VEHICLE WAS TAKEN TO A REPAIR SHOP, AND MECHANIC DETERMINED THAT BOTH FRONT LOWER BALL JOINTS NEEDED TO BE REPLACED. THE DEALER WAS NOT NOTIFIED.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10105942January 7, 2005
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT, SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT, SUSPENSION:FRONT:STABILIZER BAR
1998 DODGE DURANGO. REPLACES LOWER BALL JOINTS TWO YEARS AGO ($500+). NOW AFTER 75000 TOTAL MILES I HAVE TO REPLACE THE UPPER BALL JOINT AND TIE RODS. DODGE DID NOT EXTEND THEIR RECALL BACK FAR ENOUGH. THE ONLY GO BACK TO YEAR 2000 MODELS.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10106934January 6, 2005
SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT
THERE IS A POPPING NOISE AND SHAKING FROM THE FRONT OF THE VEHICLE WHEN MAKING TURNS. TOOK VEHICLE TO DEALER FOR CHECK UP, AND RESULTS SHOWED THAT THE UPPER BALL JOINTS NEEDED TO BE REPLACED OTHERWISE, THE WHEELS COULD FALL OFF. DEALER WILL REPAIR AT CONSUMER'S EXPENSE.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10106961January 6, 2005
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT, SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT
CONSUMER COMPLAINED ABOUT UPPER BALL JOINTS PROBLEM. CONSUMER TOOK THE VEHICLE TO A REPAIR SHOP TO HAVE THE WHEELS ALIGNED, AND FOND OUT THAT THE BALL JOINTS WERE VERY LOOSE IN THE SOCKET. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10103572January 5, 2005
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE:BELTS AND ASSOCIATED PULLEYS, SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT, SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
COMPLAINT RECEIVED VIA E-MAIL. I HAVE A 1998 BALL JOINTS, AND THAT THE CAR IS UNSAFE. I FIGURED THEY WERE JUST TRYING TO MAKE MONEY FOR ANOTHER JOB. I WENT DIRECTLY TO MY NEIGHBORHOOD SHOP TO SEE WHAT THEY SAID AND THEY AGREED. DODGE KNEW THAT THIS IS A PROBLEM. ALSO, A CASH COW TO THEM AT $1500.00. I HAVE DRIVEN THIS VEHICLE GENTLY AND ONLY HAD HIGH 50000 MILES AT THE TIME OF REPAIR. 1998 DURANGO SHOULD BE INCLUDED IN THIS RECALL.*AK THE CONSUMER STATED THAT THE OIL PUMP FAILED AND THE TRANNY FAILED. THE INTAKE GASKET MANIFOLD FAILED AND CONSUMED 1 QT OF OIL IN TWO DAYS. THE VEHICLE USES EXCESSIVE ANTI FREEZ. THE CRANK SHAFT WAS REPLACED AS WELL AS CONNECTING ROD AND BEARINGS. THE CONSUMER STATED THAT THE VEHICLE HAD TO MANY PROBLEMS AND DEALER KNEW OF THE PROBLEMS BEFOREHAND. FOUR BALL JOINTS HAVE BEEN REPLACED. *TC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10105639January 3, 2005
SUSPENSION:FRONT
1998 DODGE DURANGO - I PURCHASED A 1998 DODGE DURANGO FROM BRANFOIRD DODGE 2 YEARS AGO. THE DOSGE HAD 50,000 MILES AND NOW HAS 71,500 MILES. THE UPPER AND LOWER BALL JOINTS ARE BAD AND THE CONTROL ARMS AND JOINTS NEED TO BE REPLACED. I HAVE BEEN IN CONTACT WITH DODGE SINCE THE INVESTIGATION WAS IN PLACE ABOUT THIS ISSUE. DODGE IS TELLING ME THAT ONLY THE 2000-2003 MODELS ARE COVERED UNDER THE RECALL AND MY TRUCK IS OUT OF WARRANTY! WHY WOULDN'T THE 1998 & 1999 BE COVERED AS WELL SEEING THAT THERE HAVE BEEN SEVERAL ISSUES AND ACCIDENTS WITH PICTURES DUE TO BALL JOINT FAILURE ON THE 1999 & 1998 DURANGOS. WHO DO I CALL AND FOR ASSISTANCE ON THIS PROBLEM THAT HAS A BILL OF OVER $1,000 DOLLARS. PLEASE REPLY WITH ATTORNEYS INVOLVED WITH MATTERS SUCH AS THIS ONE. CHARLES T PILOTTI 15 TAYLOR AVE EAST HAVEN, CT 06512 CELL: 203-623-1905 DODGE REF # 12994028. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10105679January 3, 2005
SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT, SUSPENSION:FRONT:WHEEL BEARING, SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
MY 1998 ODGE DURANGO 4X4 SLTT WAS VERY DIFFICULT TO KEEP ON THE ROAD. IT SEEMED TO BE DRIVING SIDEWAYS. I WAS VERY ALARMED AND TOOK IT TO THE GOODYEAR DEALERSHIP IN CEDARTOWN, GEORGIA. THE GOODYEAR DEALERSHIP SAID THE BALLJOINTS WERE DANGEROUSLY WORN AND MUST BE REPLACED IMMMEADIATLY. I TOOK IT TO MY PERSONAL MECHANIC AND HE ALSO SAID THE BALL JOINTS AND TIEROD ENDS HAD TO BE REPLACED BEARINGS WERE VERY DANGEROUS AND MUST BE REPLACED BECAUSE THE CAR WAS UNSAFE TO DRIVE. HE ADVISED ME TO CONTACT THE DODGE DEALERSHIP DUE TO A RECALL. THE DODGE DEALERSHIP SAID THE RECALL ONLY INCLUDED 2000-2003 4X4 DURANGOS. I HAVE NO CHOICE BUT TO REPLACE THE BALL JOINTS AND TIEROD ENDS BECAUSE IT IS UNSAFE TO DRIVE. I FEEL THAT THE DODGE CHRYSLER CORPORATION SHOULD BE RESPONSIBLE FOR THE COST OF THE PARTS AND SERVICE FEES AS WELL AS LABOR TO FIX THIS DANGEROUS CONDITION ON MY DODGE DURANGO.I WOULD APPRECIATE ANY HELP IN RESOLVING THIS MATTER. THIS COULD HAVE BEEN A LIFE THREATENING CONDITION, AND I FEEL THE DODGE CORPORATION SHOULD BE AWARE OF THE PROBLEM AND HELP TO RESOLVE AND RECALL CARS OF THIS MAKE AND MODEL DUE TO THE FACT THAT THE 1998 MODEL HAS SIMILAR DEFECTS AS THE 2000-2003 MODELS HAVE WHICH HAVE BEEN ALREADY RECALLED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10104951January 2, 2005
EQUIPMENT, SUSPENSION
BALL JOINTS HAD TO BE REPLACED IN MY 1998 DURANGO IN 2002. I KEPT HEARING POPPING NOISES FROM THE FRONT WHEELS WHEN I TURNED INTO A PARKING SPACE OR CAME TO A STOP SIGN.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10104856December 31, 2004
SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT, SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
MY 1998 DODGE DURANGO VIN [XXX], NOW NEEDS A THIRD BALL JOINT REPLACEMENT. WHY WAS NOT THE 1998 MODEL YEAR RECALLED FOR THIS PROBLEM LIKE THE 2000-2003 MODEL YEARS? CERTAINLY THREE FAILURES OF THIS COMPONENT IN 72,000 MILES IS A SAFETY DEFECT AND SHOULD BE INCLUDED IN A RECALL. PLEASE REVIEW 1998 MODEL YEARS FOR INCLUSION IN THE RECALL.*AK UPDATED 07/24/2012 *JS INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10108934December 30, 2004
SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT, SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
I OWN A 98 DURANGOS HAS SAME PROBLEM AS 2000-2003, BALL JOINTS PROBLEMS.CONSUMER WANTS TO KNOW WHY DID THE RECALL EXCLUDE THE 1998-99? *BF THE CONSUMER STATED THAT THIS WILL BE THE SECOND TIME REPLACING THE BALL JOINTS IN THIS VEHICLE IN 80000 MILES. *TC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10104770December 30, 2004
SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT, SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
BALL JOINT FAILURE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10104774December 30, 2004
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT, SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT
I AM FILING THIS COMPLAINT AFTER HEARING OF ALL THE BALL JOINT FAILURES ON DURANGOS AND THE RECALL ON 2000-2003 MODEL VEHICLES. MY DURANGO IS A 1998 MODEL AND I AM ABOUT TO REPLACE THE BALL JOINTS FOR A SECOND TIME AT 80,000 MILES AS I AM GETTING THE DREADED CLUNKING NOISE AGAIN. I USE MY DURANGO FOR NORMAL DRIVING AND HAVE NEVER SEEN THIS TYPE OF FAILURE IN A VEHICLE. I WAS RAISED IN DETROIT AND KNOW SOMETHING ABOUT CARS. I ALSO DON'T UNDERSTAND WHY THE RECENT RECALL DOES NOT GO BACK TO THE ORIGINAL MODEL YEAR AS THE SAME PARTS AND FAILURE MODES APPEAR TO BE PREVALENT IN 1998 AND 1999 MODELS. I'M HOPING SOMETHING WILL BE DONE AS I CANNOT AFFORD TO BE CHANGING BALL JOINTS MORE OFTEN THAN MY TIRES AND BRAKES, NOT TO MENTION THE SAFETY RISK.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10105491December 29, 2004
SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT
THE CONSUMER HEARD A CLICKING NOISE COMING FROM THE FRONT OF THE VEHICLE WHILE MAKING A TURN. THE CONSUMER TOOK THE VEHICLE TO THE DEALER AND RESULTS SHOWED THAT THE UPPER BALL JOINTS NEEDED TO BE REPLACED. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10105382December 28, 2004
SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT
A RECALL (04V596000) FOR THE UPPER BALL JOINTS HAS BEEN ISSUED FOR DODGE DURANGO MODELS 2000 -2003, HOWEVER THE CONSUMER HAS THE 1998 MODEL AND IS EXPERIENCING THE SAME DEFECT. PLEASE PROVIDE ADDITIONAL INFORMATION. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10110885December 27, 2004
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP, SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT, SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT, STEERING:LINKAGES:TIE ROD ASSEMBLY
ALL OF THE VEHICLE'S BALL JOINTS HAD TO BE REPLACED. *NM THE CONSUMER STATED THAT THERE WAS A PROBLEM IN THE FRONT END OF THE VEHICLE. THE RECALL DID NOT INCLUDE THE CONSUMERS VEHICLE. THE CONSUMER WOULD LIKE TO BE REIMBURSED FOR THE AMOUNT SHE PAID FOR SERVICE. THE ABS AND BRAKE LIGHT CAME ON . THE RIGHT INNER TIE ROD ASSEMBLY WAS REPLACED. *TC *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10104501December 26, 2004
POWER TRAIN:TRANSFER CASE (4-WHEEL DRIVE), ENGINE AND ENGINE COOLING:EXHAUST SYSTEM
DRIVING APPROX. 25 MPH ON ICY ROAD, TURNED RIGHT ONTO ANOTHER ROAD AND "IT WAS AS IF YOU THOWED THE VEHICLE INTO NUETRAL". CAUSING VEHICLE TO COME TO A COMPLETE STOP IN THE MIDDLE OF THE ROADWAY.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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