Dodge Durango Complaints (1999)

1,967 consumer complaints on file.

#755474December 10, 2001
AIR BAGS:FRONTAL
THE CAR IMPACTED HEAD ON WITH A TELEPHONE POLE AND THE AIR BAGS NEVER WENT OFF, WITH THIS TYPE OF IMPACT I BELIEVE THEY SHOULD OF BOTH GONE OFF. *AK
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#754682November 19, 2001
TIRES, SUSPENSION:FRONT:CONTROL ARM
FAILED VEHICLE INSPECTION 9/20/01 FOR LOW BALL JOINTS, (MILEAGE=15,730), VEHICLE TO HARR DODGE 9/22/01 TO 9/28/01 FOR REPAIR, HARR DODGE STATED REPAIR NOT NEEDED BECAUSE "BALL JOINT PLAY WITH-IN SPECS" PER SERVICE MANUAL (MILEAGE=15,746). VEHICLE FAILED INSPECTION (RETEST) 10/11/01 FOR "BAD BALL JOINTS" (MILEAGE=15,953). VEHICLE TO SUMNER'S GETTY/AUTO REPAIR STATION, LEICESTER, MA. ON 11/18/01 (MILEAGE=16,614) STATED "NEEDS TWO TIRES (FEATHERING), AND BALL JOINTS, UPPER AND LOWER".. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#754514November 14, 2001
WHEELS:RIM
THIS IS THE FOURTH TIME THAT THE STUDS HAVE BROKEN OFF. TWO STUDS BROKE WHILE CHANGING A FLAT TIRE IN AUGUST 2000, AND WHEN THE DEALER WENT TO REPLACE THEM (AT MY COST) A THIRD STUD BROKE OFF. LAST WEEK WHEN I WAS HAVING THE WHEELS ALIGNED A FOURTH STUD BROKE AND AGAIN I AM HAVING TO HAVE THIS REPAIRED AT MY OWN EXPENSE. AS THERE IS ONE OTHER REPORT SIMILAR TO THIS ONE POSTED ON THIS WEB SITE I AM WONDERING IF NHTSA IS LOOKING INTO THIS? IT SEEMS TO ME THAT DEFECTIVE WHEEL STUDS/LUG NUTS CREATES AN EXTREMELY DANGEROUS SITUATION THAT BOTH NHTSA AND THE MANUFACTURER WOULD WANT TO SEE REMEDIED.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#898862November 7, 2001
POWER TRAIN:AUTOMATIC TRANSMISSION:PARK/NEUTRAL START INTERLOCK SWITCH
CHILD WAS ABLE TO SHIFT VEHICLE INTO DRIVE WITHOUT APPLYING BRAKES. PLEASE PROVIDE FURTHER INFORMATION.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#898505October 30, 2001
SUSPENSION:FRONT:CONTROL ARM
BALL JOINTS FAILED INSPECTION, DEALERSHIP WAS AWARE OF THE PROBLEM.*AK *SLC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#753548October 22, 2001
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
RECOMMENDATIONS REPLACE BOTH LOWER BALL JOINTS THEY SAID IT HAD WORN LOOSE BUT IN ORDER FOR THAT TO HAPPEN IT WOULD HAVE HAD TO BE LOOSE. AND ANOTHER THING IS THERE A COTTER PIN TO HOLD THE NUT ON THERE SO ETHER THERE WAS NO PIN OR THE PIN WAS NOT FOLDED OR BEND CORRECT AND I DON'T THINK I SHOULD HAVE TO PAID BECAUSE STEERING LINKING ON LEET SIDE BROKE CAUSE BOTH LOWER BALL JOINT TO WEAR .AND THEY ALSO SAID THAT I NEED 4WHEEL ALIGNMENT I DON'T MIND PAYING FOR THAT.BUT I DO KNOW THAT THE FRONT TIRE WORN ON EVEN BECAUSE OF STEERING LINKAGE .END CLOSING HOPE YOU CAN HELP ME OUT.GOD BLESS YOU AND HAVE A NICE DAY.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#897794October 16, 2001
FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP, POWER TRAIN:AUTOMATIC TRANSMISSION
CONSUMER'S VEHICLE WOULD STALL INTERMITTENTLY DURING NORMAL OPERATION. DEALERSHIP EXAMINED VEHICLE AND DETERMINED THAT TRANSMISSION AND FUEL PUMP WERE BOTH FAULTY. THESE COMPONENTS WERE REPLACED, AND PROBLEM WAS CORRECTED. PLEASE PROVIDE ANY ADDITIONAL INFORMATION / ATTACHMENTS.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#897796October 16, 2001
SUSPENSION:FRONT:HUB
WHILE DRIVING UNDER NORMAL CONDITIONS STEERING CONTROL WOULD BE DIFFICULT, AND THERE WAS A NOISE COMING FROM FRONT END. DEALERSHIP EXAMINED VEHICLE, AND DETERMINED THAT FRONT/LEFT HUB HAD DISINTEGRATED, CAUSING DAMAGE TO BRAKE AND SUSPENSION SYSTEMS. PLEASE PROVIDE ANY ADDITIONAL INFORMATION / ATTACHMENTS. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#753292October 16, 2001
POWER TRAIN:AUTOMATIC TRANSMISSION
I WAS DRIVING ON THE PARKWAY AT APPROX. 65 MPH. I WENT TO ACCELERATE TO PASS AND ALL OF A SUDDENT THERE WAS A LOUD "BANG" AND THE TRUCK "BUCKED" AND THAN THERE WAS VERY LITTLE ACCELERATION. I HAD TO PULL OFF OF THE PARKWAY AND INTO A LOT. I NEEDED TO BE TOWED TO THE DEALER BECAUSE IT WOULD NOT MOVE. THE DEALER CHECKED IT OUT AND SAID MY TRANSMISSION IS "SHOT". I ONLY HAVE 16,000 MILES ON IT AND IT IS 2 YEARS OLD!! THEY TOLD ME THEY DON'T KNOW IF I'LL GET A NEW TRANSMISSION OR A REBUILT ONE......IT DEPENDS ON WHAT CHRYSLER SENDS THEM.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#753164October 12, 2001
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:MANIFOLD/HEADER/MUFFLER/TAIL PIPE
OIL PRESSURE DROPPED TO ZERO AND ENGINE STALLED. LUCKILY I WAS ON A SIDE ROAD GOING VERY SLOWLY. THE VEHICLE WAS TOWED TO A DODGE DEALERSHIP WHERE THE MANIFOLD WAS REMOVED REVEALING SLUDGE COVERING EVERYTHING INSIDE. CHRYSLER CLAIM PROBLEM CAUSED BY LACK OF MAINTENANCE. THE VEHICLE HAS HAD REGULAR OIL CHANGES ACCORDING TO THE OWNER'S MANUAL WHICH IS AT 7500 MILES AS I DO ALL HIGHWAY DRIVING. CHRYSLER WILL NOT REPLACE UNDER WARRANTY AND SAY WE NEED TO REPLACE THE ENGINE. AFTER HAVING THE CAR TOWED HOME AND LOOKING AT THE BLOCK IT IS OBVIOUS THAT THERE IS NOT ENOUGH DRAINAGE IN THE BLOCK. THERE ARE POCKETS ALL ALONG THE INSIDE WHERE OIL COULD NOT POSSIBLY ESCAPE UNLESS THE CAR WAS LITERALLY TURNED UPSIDE DOWN. THESE ENGINE ARE DEFECTIVE. ALL DURANGO OWNERS NEED HELP TO ENSURE THAT CHRYSLER REPLACES ALL OF THESE LEMONS. PLEASE HELP US.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#897600October 11, 2001
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
MOTOR WAS KNOCKING UNDER ACCELERATION. TECHNICAL SERVICE BULLETIN ISSUED FOR ENGINE KNOCKING. TOOK VEHICLE TO DEALER, AND THEY STATED THAT MOTOR WAS GONE. PLEASE PROVIDE ANY FURTHER INFORMATION. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#897331October 4, 2001
SEAT BELTS:FRONT:RETRACTOR
01 V 119 000/FMVSS 209 SEAT BELT/RETRACTOR: UNABLE TO GET DEALER; DODGE OF CHATTANOOGA; CHATTANOOGA, TN; PHONE # 423/265-0505TO HONOR RECALL, NO PARTS WERE AVAILABLE SINCE ABOVE INCIDENT DATE. SEEKING HELP FROM NHTSA IN THIS MATTER. *AK.ET
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#752851October 3, 2001
VEHICLE SPEED CONTROL, VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
THREE WINDOWS ON MY 99 DODGE DURANGO HAVE FAILED. ONLY THE DRIVERS SIDE WINDOW STILL WORKS. THIS IS ODD BECAUSE IT'S THE ONE WHICH IS USED THE MOST BY FAR. I FIND IT HIGHLY UNUSUAL THAT ALL THREE OF THE OTHER WINDOW MOTORS HAVE FAILED. I BELIEVE THERE MUST BE A DEFECT IN THE WINDOW MOTORS ON MY VEHICLE. PLEASE LET ME KNOW IF THIS PROBLEM HAS BEEN REPORTED TO THE MANUFACTURER AND IF DODGE HAS AGREED TO REPLACE THESE DEFECTIVE PARTS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#897133October 1, 2001
STEERING:HYDRAULIC POWER ASSIST SYSTEM, SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP, ENGINE AND ENGINE COOLING:ENGINE:GASOLINE:BELTS AND ASSOCIATED PULLEYS, ENGINE AND ENGINE COOLING:COOLING SYSTEM
CONSUMER WAS ABOUT TO SWITCH LANES AND STEERING GOT STUCK. CONSUMER SLAMMED BRAKES AND VEHICLE LANDED UP ON RIGHT SIDE OF ROAD AND WENT INTO BUSH. DEALER CLAIMED THAT WATER PUMP/ SERPENTINE BELT FAILED. *AK
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#897068September 28, 2001
AIR BAGS:FRONTAL
CONSUMER RAN OFF THE ROAD AND RAN RIGHT INTO A PAIR OF TREES. UPON IMPACT, AIR BAGS DID NOT DEPOLY. THIS WAS SECOND TIME THAT AIR BAGS DID NOT DEPLOY.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#752653September 27, 2001
EQUIPMENT:APPLIANCE:AIR CONDITIONER
THE A/C WORKS BUT WILL NOT BLOW OUT AND SINCE WE HAVE HAD IT, IT IS USUALLY WARM AIR THAT BLOWS OUT.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#896888September 26, 2001
ELECTRICAL SYSTEM:12V/24V/48V BATTERY
BATTERY EXPLODED UPON STARTING VEHICLE, DEALER WAS NOTIFIED, AND UNWILLING TO ASSIST IN THIS MATTER. FEEL FREE TO PROVIDE ANY FURTHER INFORMATION ON THIS MATTER.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#896890September 26, 2001
STEERING: STEERING WHEEL/HANDLE BAR
NOISE COMING FROM STEERING WHEEL AIR BAG COMPARTMENT WHEN TURNING. DEALER WA S NOTIFIED, AND UNWILLING TO ASSIST IN T*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#896891September 26, 2001
UNKNOWN OR OTHER
OIL GAUGE WAS NOT OPERATING. DEALER NOTIFIED, AND STILL UNWILLING TO ASSIST IN THIS MATTER. *AK PROBLEM HAS BEEN REPAIRED. *YH
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#752572September 25, 2001
VEHICLE SPEED CONTROL:ACCELERATOR PEDAL
1999 DODGE DURANGO 5.2. ENGINE ACCELERATED WITH THROTTLE STUCK FULL OPEN I WAS UNABLE TO BRAKE. I WAS TRAVELING AROUND A BEND AROUND 45MPH DOWNHILL AS I GOT TO THE TURN IN THE BEND MY CAR ACCELERATED TREMENDOUSLY I APPLIED THE BRAKES TO SLOW DOWN AND WAS UNABLE TOO. I CHECKED THE MAT, IT FELT LIKE THE GAS PEDAL WAS STUCK TO THE FLOOR THE WAY THE CAR SOUNDED. I CHECKED TO SEE IF ANYTHING ELSE WAS IN THE WAY SHOES, CARPET. NOTHING! THEY WERE NO CHECK ENGINE LIGHT ON NOR THE CRUISE CONTROL ON. THE CAR STARTED TO REALLY RACE. I HAD A CLIFF ON ONE SIDE OF ME AND AN EMBANKMENT ON THE OTHER. I WAS CATCHING UP WITH THE CARS IN FRONT OF ME SO I NEEDED TO STOP IMMEDIATELY. I PLACED TWO FEET FORCEBLY ON THE BRAKES AND DIDN'T NOTICE ANY SLOWING DOWN AT ALL AND I WAS NEARING THE EMBANKMENT. I STEERED OUT OF TRAFFIC ONLY TO NOTICE MY CAR GOING FASTER AS WE ARE NOW COMING TO A LEVEL HIGHWAY. I STEERED OFF TO THE SIDE AND PUT THE GEAR IN NEUTRAL AND APPLIED THE BRAKES NO LUCK! I STEPPED ON THE PARKING BRAKE, PLACED THE CAR IN PARK AND TURNED OFF THE ENGINE. THIS FINALLY STOPPED THE CAR. TOWED THE CAR TO MY MECHANIC COULDN'T FIND OUT ANYTHING BECAUSE THEY COULD NOT DUPLICATE THE PROBLEM. 2 WEEKS AGO THIS HAPPENED AGAIN, IT WENT STRAIGHT TO THE DEALERS AND THEY CAN'T FIND ANYTHING. THEY INSTALLED A CO-PILOT TO PICK UP THE ERROR CODES THE NEXT TIME THIS HAPPENS. BASICALLY A BLACK BOX. I AM AFRAID TO DRIVE IT. I WAS LUCKY I DIDN'T GET INTO 2 ACCIDENTS, THOUGH I CAME REALLY CLOSE. MY CAR IS STILL AT THE DEALERSHIP. I WANT THEM TO REALLY DIAGNOSE EVERY PART OF THIS CAR. THEY STILL CANNOT FIND ANYTHING WRONG THEY WANTED ME TO PICK IT UP, KNOWING WHAT HAD HAPPENED. THIS IS NOT DRIVER ERROR. I REGULARLY MAINTAIN MY CAR. THIS IS A DEFECT, AND PLACES EVERYONE IN HARMS WAY. CAR RACING UNCONTROLLABLY AND UNABLE TO STOP THE ACCELERATION WITH THE BRAKES THIS IS A REAL PROBLEM. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to Dodge Durango