Dodge Durango Complaints (1999)

1,967 consumer complaints on file.

#762649June 4, 2002
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
NEW ENGINE FAILED AT 16,000. CHRYSLER WILL NOT HONOR 3/36 DUE TO "SLUDGE" IN ENGINE. SAID WAS MAINTENANCE ISSUE, NOT WARRANTY. WILL NOT DISCUSS WITH ME ANY FURTHER.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#762550June 2, 2002
SUSPENSION:FRONT:CONTROL ARM
BOTH BALL JOINTS FAILED WITH LESS THEN 36,000 MILES ON THE VEHICLE.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8010849May 31, 2002
SEATS
WHILE GETTING INTO THE VEHICLE SEAT BROKE FROM FOM SEAT TRACK ANCHOR. DEALER NOTIFIED, AND MADE THE REPAIRS. FEEL FREE TO PROVIDE ANY FURTHER INFORMATION.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#762427May 29, 2002
SUSPENSION:FRONT:CONTROL ARM
WENT IN TO HAVE TIRES ROTATED AFTER JUST PURCHASING THIS USED 1999 DODGE DURANGO. THE SERVICE PERSON SAID THAT THE FRONT RIGHT TIRE WAS WEARING FUNNY AND NOTICED THAT THERE MIGHT BE A SUSPENSION PROBLEM. I TOOK THE VEHICLE TO A SUSPENSION SPECIALIST AND WAS TOLD THAT THE FRONT RIGHT BUSHINGS ON THE ARM CONTROL NEEDED TO BE REPLACED. THIS IS A PART THAT CANNOT BE PURCHASED SEPARATELY. I HAVE NOTIFED DODGE OF THE PROBLEM AND THEY WASH THEIR HANDS OF THIS ISSUE. HOWEVER, THERE IS A STICKER IN MY WINDOW OF A 21 POINT CHECK PERFORMED BY THE DEALERSHIP WHICH INCLUDED TIRE ALIGHTMENT. THE TIRE ALLIGNMENT COULD NOT HAVE BEEN PERFORMED WITHOUT NOTICING THE PROBLEM WITH THE ARM CONTROL BUSHINGS.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#762246May 24, 2002
FUEL SYSTEM, OTHER, ENGINE AND ENGINE COOLING:ENGINE
DURING THE SUMMER OF 2001 I STARTED EXPERIENCING SEVERE SMOKING COMING FROM THE TAILPIPE AT STARTUP. I WOULD ALSO ENCOUNTER THE CHECK GAGE LIGHT EVERY TIME I WOULD STOP THE VEHICLE AND THE OIL PRESSURE GAGE WOULD DROP TO 0 AND RETURN TO MIDRANGE. I TOOK THE VEHICLE TO JIM MAY AUTO SALES ON 2 DIFFERENT OCCASIONS TO HAVE IT CHECKED AND THEY SAID THAT IT WAS NORMAL AND NOT TO WORRY. IT IS CONTINUING AND I AM NOW HEARING A SEVERE KNOCKING FROM MY LIFTERS AND AM PUTTING OIL IN THE CAR EVERY 1000 MILES OR SO. THIS IS A FLEET VEHICLE AND ALL OIL CHANGES ARE WELL DOCUMENTED. I TOOK THE CAR WHILE THE WARRANTY WAS STILL GOOD, BUT NOW IT HAS EXPIRED. WHAT DO I DO NOW???*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8010328May 22, 2002
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
WHILE DRIVING APPLIES BRAKES AND PEDAL GOES TO FLOOR WITHOUT STOPPING VEHICLE DUE TO A MALFUNCTION OF ABS WHICH RESULTED IN A COLLISION. HAS HAD BRAKES REPAIRED AT LEAST 5 TIMES FOR SAME PROBLEM. DEALER CONTACTED.*AK
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#8009815May 14, 2002
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
OIL PRESSURE GOES TO ZERO, THAN BACK TO NORMAL. CONSUMER CHECKED OIL AND OIL WAS FINE. ANOTHER INCIDENT WAS WHEN OIL LIGHT CAME ON AND ENGINE SEIZED. DEALER HAS NOT BEEN CONTACTED. PLEASE PROVIDE ANY FURTHER INFORMATION.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8009628May 10, 2002
AIR BAGS:FRONTAL
WHILE DRIVING 10 MPH, WAS INVOLVED IN A HEAD-ON COLLISION, AIR BAG NOT TO DEPLOY.*AK CONSUMER STATES THAT THE OTHER DRIVER WAS TRAVELING AT LEAST 35 MPH. *SLC
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#8009550May 9, 2002
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC
WHILE DRIVING, UPON PRESSING BRAKE PEDAL IT PULSATES ERRATICALLY. *AK THE OUTSIDE SURFACE OF THE ROTORS WAS SMOOTH WHILE THE INSIDE SURFACE WAS ROUGH AND UNEVEN, INDICATING THAT IT WAS DEFECTIVE. *YH
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#6901123May 3, 2002
AIR BAGS, SEATS:FRONT ASSEMBLY:RECLINER, SEAT BELTS:FRONT:BUCKLE ASSEMBLY
DURING A COLLISION, CONSUMERS SEAT BELT POPPED OFF, HER SEAT RECLINED, AND HER AIRBAG EXPERIENCED NO DEPLOYMENT, CLAIM 43-R543-220. *SLC
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0
#8008907May 1, 2002
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
CONSUMER STATED THE ACCESSIVE SLUDGE BUILD UP IN ENGINE CAUSED OIL PUMP TO SHUT DOWN. DEALER CONTACTED.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#761368April 30, 2002
ENGINE AND ENGINE COOLING:ENGINE
THE OIL PUMP WAS REPLACED IN NOVEMBER, 2001. NOW MAY, 2002, ENGINE IS LOSING PRESSURE. TOLD BY MECHANIC THAT AN OIL PUMP SHOULD NEVER GO IN A NEW CAR WITH REGULAR OIL CHANGES WITH UNDER 100,000 MILES. MECHANIC STATED THAT ENTIRE ENGINE WILL EVENTUALLY BE REPLACED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#761198April 25, 2002
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE, STEERING:HYDRAULIC POWER ASSIST SYSTEM, SERVICE BRAKES, HYDRAULIC:POWER ASSIST
CAR SHUTS OFF AT VARRIOUS SPEEDS WITHOUT ANY PRIOR WARNING. TWO DEALERS SAY NOTHING IS WRONG, THERE ARE NO FAULT CODES RECORDED IN THE COMPUTER. VERY DANGERIOUS!! CAR LOSES POWER STEERING, BRAKES, ETC. I HAVE ALREADY COME CLOSE TO BEING HIT TWICE. VEHICLES ARE YOU HAVE NO IDEA THAT THE DURANGO HAS TOTALLY LOST POWER . FIVES TIMES AFTER THIS OCCURANCE THE DURANGO RESTARTED AFTER SITTING FOR A FEW MINUITES, ONCE IT DID NOT RE-START AND HAD TO BE TOWED. AS SOON AS IT CAME OFF THE ROLL-BACK IT STARTED LIKE NOTHING WAS WRONG. DEALERS SAY THEY DRIVE IT AND THEY HAVEN'T BEEN ABLE TO DUPLICATE THE FAILURE. THEY HAVE CLEANED & REPLACED SEVERAL PARTS, BUT THE PROBLEM PERSISTS. THERE ARE AT LEAST 12 OTHER COMPLAINTS ON THIS DATA BASE WITH THE SAME PROBLEM. HELP
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#760822April 17, 2002
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
INTIALLY I TOOK MY TRUCK IN FOR SERVICING ON 04/02/02, BECAUSE THE VEHICLE WOULD NOT START. I WAS TOLD THAT I NEEDED A NEW BATTERY AND MY SERPENTINE BELT NEEDED TO BE REPLACED. THE WORK WAS COMPLETED AND TWO DAYS LATER, MY TRUCK COMPLETELY SHUT DOWN. AFTER TAKING THE ENGINE APART TEAM DODGE HAS TOLD ME THAT I NEED A NEW ENGINE FROM OIL SLUDGE. NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8007607April 15, 2002
TIRES
ALL FOUR TIRES HAVE STARTED TO CRACK WHERE THE TREAD AND SIDE WALL MEET. THE REASON GIVEN BY THE COMPANY FOR NOT REPLACING THE DEFECTIVE TIRE WAS ALL FOUR TIRES HAVE SEVERAL CUTS IN THE SIDE WALL IN ADDITION TO THE TIRES BEING DRY ROTTED WHERE THE TREADS MEET WITH THE SIDE WALL. TIRES HAVE BEEN AMORAL 2 IN 15 THOUSAND MILES. *AK CONSUMER STATES THE CLAIM WAS DENIED WITHOUT SEEING THE TIRES. TIRE SIZE 255/75/15. *YH
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#760700April 15, 2002
SUSPENSION:FRONT:CONTROL ARM, SUSPENSION:FRONT:CONTROL ARM:UPPER ARM
FACTORY INSTALLED UPPER & LOWER BALL JOINTS, UPPER CONTROL ARMS FAILED AT 31,797 MILES. DEALER TECHNICIAN "DRILLED & TAPPED FITTINGS ON THE RIGHT JOINT" WHEN REPLACING UNDER 3YR. 36,000 MILE WARRANTY.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#760701April 15, 2002
SUSPENSION:FRONT:CONTROL ARM, SUSPENSION:FRONT:CONTROL ARM:UPPER ARM
REPLACEMENT UPPER & LOWER BALL JOINTS & CONTROL ARMS FAILED AT 45,551 MILES. DEALER AUTO TECH REPLACED PARTS - THE RIGHT SIDE BALL JOINT FITTING WAS INITIALLY "DRILLED & TAPPED" BY DODGE AUTO TECH ON 4/10/01. THE COST FOR INSTALLATION AND PARTS FOR SECOND REPLACEMENT WERE NOT WARRANTIED BY DODGE OR MOPAR - 12,000 MI. WARRANTY OFFERED BY MOPAR - WE WERE 1,834 MILES OVER THE WARRANTY. WE PAID HALF THE COST ON THIS SAFETY HAZARD REPAIR.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#760704April 15, 2002
SUSPENSION:FRONT, STEERING:LINKAGES, SUSPENSION:FRONT:WHEEL BEARING
GRINDING NOISES AND UNCONTROLLABLE PULLS TO THE RIGHT MADE THE VEHICLE HARD TO CONTROL, ESPECIALLY WHEN TRAVELLING ON THE HIGHWAY - THIS CAUSES AN EXTREME SAFETY PROBLEM. BROUGHT THE DURANGO TO AUTO MECHANIC, HE TOLD US THE LEFT FRONT TIE ROD NEEDED REPLACEMENT. REPLACED TIE ROD END AND FOUND OUT LEFT FRONT WHEEL BEARING IS GONE AND IS SUBJECT TO SEIZURE AT ANY TIME. IF THIS IS NOT A SAFETY HAZARD, I DON'T KNOW WHAT IS BECAUSE THIS FRONT END SUSPENSION PROBLEM HAS THE PROPENSITY TO CAUSE THE VEHICLE TO ROLLOVER WHEN TRAVELLING ON THE HIGHWAY OR TO TIP ON ITS SIDE WHEN DRIVING UPON BACK, CITY OR SUBURBAN STREETS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#760707April 15, 2002
SUSPENSION:FRONT
INFORMED BY MECHANIC THAT VEHICLE CAN NO LONGER HOLD AN ALIGNMENT UNDER PROPER SPECS. THE RIGHT CAMBER IS AT -0.5 DEGREES & THE RIGHT CASTOR IS AT -1.0 DEGREES MAKING THE DURANGO HARD TO STEER AND BRAKE, AS IT ALWAYS WANTS TO SHARPLY TRAVEL TO THE RIGHT. TRAVEL UPON A HIGHWAY IS VERY, VERY DANGEROUS BECAUSE OF THE CONTROL ISSUE AND THESE SUV'S SHOULD NOT BE SHOWING OLDER VEHICLE WEAR WHEN THEY ONLY HAVE THOUSANDS OF MILES UPON THEM.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#760640April 13, 2002
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
DEALER TRIED TO RETURN VEHICLE WITH COULD NOT DUPLICATE, BUT I DECLINED ACCEPTANCE. THEY WERE TEST DRIVING VEHICLE WHEN BRAKES WENT OUT AND THEY LOST CONTROL OF VEHICLE RESULTING IN EXTENSIVE DAMAGE.*AK
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0

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