Dodge Durango Complaints (1999)

1,967 consumer complaints on file.

#766855September 7, 2002
SUSPENSION:FRONT:CONTROL ARM
AT 65,000 MILES, MY MECHANIC TOLD ME THAT MY BALL JOINTS WERE BAD. HE ALSO SAID THAT DURANGO'S APPARENTLY HAD PROBLEMS WITH THEM SINCE HE HAD ALREADY REPLACED AT LEAST 20 OF THEM. THE FRONT END OF MY CAR HAD BEEN CREAKING FOR AWHILE WHEN I WOULD HIT A SPEEDBUMP OR BUMP IN THE ROAD. I AM A WOMAN AND DID NOT KNOW THAT THERE WAS A PROBLEM. I HAVE GONE ONLINE AND RESEARCHED THIS AND HAVE SEEN ALOT OF COMPLAINTS FROM DURANGO OWNERS ABOUT THIS PROBLEM. MY NIECE ALSO OWNS A DURANGO AND I TOLD HER ABOUT THE PROBLEM. SHE HAD TO BRING HER CAR IN FOR A DIFFERENT REPAIR TO HER DEALER, SO SHE ASKED THEM TO CHECK HER BALL JOINTS. THEY SAID THAT HER BALL JOINTS WERE BAD AND NEEDED TO BE REPLACED. SHE ONLY HAS 35,000 MILES ON HER VEHICLE SO HER REPLACEMENT WAS COVERED UNDER WARRANTY. THE DEALERSHIP TOLD HER THAT DURANGO BALL JOINTS HAVE TO BE REPLACED EVERY 30,000 MILES. AT THE TIME THAT I FOUND OUT ABOUT MY BALL JOINTS MY FAMILY AND I WERE LEAVING THE NEXT DAY FOR A VACATION BY CAR. SO I HAD TO REPLACE MY BALL JOINTS AT A COST OF $700.00. I BELIEVE THAT A PROBLEM EXISTS AND IT IS A SAFEY HAZARD. MY MECHANIC TOLD ME THAT IF THE BALL JOINT BROKE IT CAN CAUSE A SERIOUS ACCIDENT. MY DURANGO HAS GIVEN ME ALOT OF PROBLEMS. I HAVE BEEN TRYING TO GET MY TRANSMISSION FIXED SINCE I PURCHASED THE VEHICLE AND THE PROBLEM IS ONGOING. NEXT WEEK I HAVE TO MAKE MY FOURTH APPOINTMENT WITH THE DEALER TO TRY AND GET MY TRANSMISSION FIXED. I DO BELIEVE THERE IS A PROBLEM WITH THE BALL JOINTS AND I DO NOT THINK THAT THEY SHOULD BE ABLE TO LET THIS SERIOUS CONDITION CONTINUE.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8017658August 30, 2002
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
ENGINE SEIZED UP WHILE DRIVING. VEHICLE CHECKED BY DEALER WHO ADVISED CONSUMER HE COULD NOT DETERMINE CAUSE. . DEALER REPLACED OIL PRESSURE SWITCH THE DAY PRIOR.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#766413August 29, 2002
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
ENGINE BLEW FROM SUPPOSED SLUDGE BUILD UP THAT HAD SUPPOSEDLY BEEN REMOVED 1 YEAR AGO BY JERRY'S DODGE. NOW THERE SAYING AT SAFFORD DODGE WHERE THE VEHICLE IS CURRENTLY LOCATED AND HAS BEEN DENIED THE EXTENDED WARRENTY CLAIM THAT THERE IS REALLY NO WAY TO REMOVE SLUDGE.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8017329August 27, 2002
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
TOOK VEHICLE IN FOR AN ALIGNMENT AND BOTH UPPER AND LOWER BALL JOINTS ON RIGHT SIDE WERE WORN. CAUSE UNKNOWN. PLEASE PROVIDE ANY FURTHER INFORMATION.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8016832August 21, 2002
SEAT BELTS:FRONT:RETRACTOR
DRIVER'S REAR SEAT BELT WILL NOT RETRACT FROM RETRACTOR. DEALER NOTIFIED . FEEL FREE TO PROVIDE ANY FURTHER INFORMATION.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#765915August 20, 2002
FUEL SYSTEM, GASOLINE:CARBURETOR SYSTEM
INTAKE SEAL LEAKED ALLOWING MOST OF THE OIL TO BURN. I WAS DRIVING ON THE ILLINOIS TOLLWAY AND THE OIL GUAGE DROPPED TO NEAR ZERO AND THE WARNING TONE DINGED. WHEN I EVENTUALLY PULLED INTO MY DEALER 6 QUARTS OF OIL LATER, THEY IMMEDIATELY NEW IT WAS THE INTAKE SEAL AND THANKFULLY I HAD 3 WEEKS LEFT ON THE WARRANTY.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8016485August 16, 2002
SUSPENSION:FRONT:CONTROL ARM
DURING STATE INSPECTION MECHANIC NOTICED BOTH LOWER FRONT BALL JOINTS WERE WORN OUT, AND HAD TO BE REPLACED. IN APRIL 2002 RIGHT FRONT UPPER BALL JOINT WAS REPLACED.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8016488August 16, 2002
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
ABS LIGHT ON DASH CAME ON. DEALER REPLACED ABS VALVE. PLEASE PROVIDE ADDITIONAL INFORMATION.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8016334August 14, 2002
VISIBILITY:GLASS, SIDE/REAR
SEAL AROUND ALL WINDOWS ON BOTH SIDES ARE WEAK/DISFIGURED/BUMPY AND OUT OF SHAPE, NOT KEEPING WATER FROM ENTERING COMPARTMENT. OWNER IS AWARE OF OTHER DURANGOS WITH SAME PROBLEM. *AK CONSUMER STATES SEALS RUSTED AWAY AND WERE REPLACED AT HER EXPENSE. *SLC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#765546August 12, 2002
ELECTRICAL SYSTEM:12V/24V/48V BATTERY
BATTERY EXPLODED WHEN STARTING CAR SPILLING ACID
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#765244August 6, 2002
SUSPENSION:FRONT:CONTROL ARM
TOOK MY DURANGO IN TO MY MECHANIC TO HAVE TIRES BALANCED AND ROTATED AND A 4-WHEEL THRUST ALIGNMENT. HE ADVISED ME THAT MY UPPER AND LOWER BALL JOINTS WERE BAD. I CALLED THE DEALER WHO WANTED ME TO HAVE THEIR MECHANICS DIAGNOSE IT. THEY AGREED THAT THE BALL JOINTS WERE BAD. I CONTACTED CHRYSLER'S CUSTOMER SERVICE DUE TO THE EXPIRATION OF THE 36,00 MILE WARRANTY. THEY AGREED TO REPLACE THE BALL JOINTS AND I WOULD PAY A $100 DEDUCTIBLE. A FILE WAS OPENED. ON AUGUST 2, 2002 I TOOK MY DURANGO TO MY MECHANIC TO HAVE A ROUTINE TIRE BALANCE AND ROTATION DONE. MY MECHANIC ADVISED ME THAT MY LOWER BALL JOINTS WERE BAD. I TOOK IT TO THE DEALER , BUT CHRYSLER REFUSED TO DO ANYTHING TO CORRECT THE PROBLEM.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8014559July 23, 2002
VEHICLE SPEED CONTROL, POWER TRAIN
CONSUMER WAS DRIVING APPROXIMATELY 60MPH WITH CRUISE CONTROL ENGAGED, AND CRUISE CONTROL DISENGAGED WITHOUT WARNING, AND VEHICLE LURCHED FORWARD. ALSO, VEHICLE HAS LURCHED FORWARD SEVERAL TIMES, AND PROBLEM WAS GETTING WORSE. TACHOMETER WILL "REV" UP, BUT SPEEDOMETER WILL NOT FUNCTION. CONSUMER VERY CONCERNED ABOUT SAFETY WHILE DRIVING VEHICLE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8013609July 10, 2002
SUSPENSION:FRONT, STEERING: STEERING WHEEL/HANDLE BAR
WHILE DRIVING STEERING WHEEL WILL MANEUVER IN ANY DIRECTION. DEALER HAS BEEN NOTIFIED. MECHANIC STATED THAT TIRES NEEDED ALIGNMENT, SERVICES WERE RENDERED TO VEHICLE, BUT PROBLEM STILL OCCURS. CURRENTLY, WARRANTY EXPIRED. MECHANIC STATED STEERING COLUMN NEEDED TO BE REPLACED.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#566532July 9, 2002
ELECTRICAL SYSTEM:IGNITION:MODULE
WHILE DRIVING THE VEHICLE STALLED IN HEAVY TRAFFIC WITHOUT WARNING, THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE PROBLEM WAS DIAGNOSED AS AN INTAKE AND ELECTRICAL COMPONENT FAILURE, BOTH DIAGNOSIS WERE WRONG AND AS A RESULT THE VEHICLE STALLED AGAIN, FINALLY IT WAS DETERMINED THAT THE CENTRAL COMPUTER MODULE AND PICK UP PLATE WAS THE PROBLEM AND THEY WERE REPLACED, THE CONSUMER IS REQUESTING REIMBURSEMENT FOR UNECESSARY REPAIRS AND RENTAL CAR FEES.*NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8013392July 8, 2002
STEERING:LINKAGES:TIE ROD ASSEMBLY
CONSUMER TOOK VEHICLE IN FOR A ROUTINE INSPECTION. MECHANIC STATED THAT INNER TIE ROD WAS BAD. PLEASE PROVIDE ANY FURTHER INFORMATION.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#763384June 24, 2002
SUSPENSION:FRONT:CONTROL ARM, SEATS
SEAT TRACK HAS BECOME LOOSE - PROVIDES ROCKING CHAIR EFFECT - NOT A WARRANTY ITEM. UPPER BALL JOINTS WERE INSPECTED & REPLACED AS PART OF MAINTENANCE - HOWEVER MECHANIC STATES THEY THEY FAILED WAY TOO EARLY.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8012423June 21, 2002
ENGINE AND ENGINE COOLING:ENGINE, UNKNOWN OR OTHER
WHILE DRIVING ENGINE CHECK LIGHT CAME ON, HEARD A KNOCKING NOISE, AND ENGINE HAD BLOWN. CONTACTED DEALER.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#763313June 21, 2002
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
STARTED IN DECEMBER 2001 WITH ENGINE OIL PRESSURE WAS TOLD THIS IS DUE TO IMPROPER OIL CHANGES.WHEN I PROVIDED DOCUMENTATION THEY STILL WOULDN'T HONOR THE EXTENDED WARRENTY ANYWAYS .HAD TO REPLACE THE ENGINE MYSELF THIS IS THE SAME PROBLEM I'M HEARING ALL OVER YOUR WEB SITE .*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8011914June 17, 2002
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
DUE TO A BUILDUP OF SLUSH ENGINE WENT OUT AT 30000 MILES. CONTACTED DEALER. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#762637June 4, 2002
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
DISC ROTORS WARPED AT 13,500 MILES CAUSING ERRATIC STOPPING, MACHINED AND WARPED AGAIN AT 22,000 MILES. CAR IS USED ALMOST EXCLUSIVELY FOR LONG-DISTANCE DRIVING, NOT FOR CITY DRIVING.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to Dodge Durango