Dodge Durango Complaints (1999)

1,967 consumer complaints on file.

#10007610February 16, 2003
SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT, SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
MY 1999 DODGE DURANGO, PURCHASED NEW, HAS WORN OUT MAJOR COMPONENTS IN THE FRONT SUSPENSION, PARTICULARLY THE BALL JOINTS AND CONTROL ARMS, AFTER JUST 4 YEARS AND 60,000 MILES. AFTER TALKING TO THE LOCAL DEALERSHIP AND SEVERAL OTHER DURANGO OWNERS, THIS IS A COMMON ISSUE WITH THIS VEHICLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10007213February 12, 2003
AIR BAGS
THE VEHICLE WAS INVOLVED IN AN ACCIDENT, AND THE AIR BAGS DID NOT DEPLOY.*JB
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10006855February 10, 2003
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
THE DOOR LOCKS DID NOT LOCK OR UNLOCK PROPERLY. *JB THE FIRST DRIVERS SIDE DOOR HAD MADE A BUZZING SOUND WHEN THEY WERE LOCKED OR UNLOCKED, THEN THEY COMPLETELY FAILED. THE DOOR REMAINS MAKING NOISE, BUT DOESN'T ALWAYS LOCK OR UNLOCK AND SOMETIMES GET JAMMED. THE PROBLEM ALSO HAPPENED WITH THE PASSENGER SIDE, AND BACK DRIVER SIDE. SCC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10005450February 7, 2003
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
APPLIED BRAKES AND RAN INTO THE BACK OF ANOTHER VEHICLE. THE AIR-BAG DIDN'T DEPLOY. PH
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10006699February 6, 2003
ELECTRICAL SYSTEM
THE RADIO AND THE DIMMER LIGHTS COMES ON AND OFF ON THEIR OWN. CAUSE IS UNKNOWN. PLEASE PROVIDE ANY FURTHER INFORMATION. PH
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10005270February 4, 2003
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT, SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT
I FAILED INSPECTION DUE TO BALL JOINTS. UPON TAKING 99 DURANGO TO THE DEALER, WAS TOLD BOTH UPPER AND LOWER BALL JOINTS ON BOTH PASSANGER AND DRIVER SIDE NEED TO BE REPLACED. I HAVE 60,000 MILES AND I DON'T THINK THAT ALL THIS SHOULD BE WRONG.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10004586February 3, 2003
TIRES:TREAD/BELT
THE TIRE TREAD HAS COME APART. *JG
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10006234February 3, 2003
ENGINE AND ENGINE COOLING
WHILE DRIVING, THE VEHICLE WOULD SHUT OFF. DEALER HAS BEEN NOTIFIED. PH
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10005108February 2, 2003
VEHICLE SPEED CONTROL
MY WIFE WAS DRIVING WITH MY DAUGHTER WHEN SHE ACCELERATED ALLOWING EITHER THE THROTTLE TO STICK OR TRANSMISSION SURGE. SHE WAS SENT OUT OF CONTROL WILDLY INTO A ROAD SIGN AND SOME TREES. NO INJURIES, ONLY A FAILURE TO CONTROL TICKET AND ABOUT 2500.00 DAMAGE. *JB
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10006031January 30, 2003
AIR BAGS:FRONTAL
WHILE TRAVELING ABOUT 55MPH ON HIGHWAY ANOTHER VEHICLE RAN INTO AND T-BONE HER THE RIGHT SIDE. AND THE DUAL AIRBAGS DIDN'T DEPLOY PLEASE PROVIDE ADDITIONAL INFORMATION DEALER IS AWARE OF THE PROBLEM. TS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10005897January 29, 2003
ENGINE AND ENGINE COOLING
OIL PRESSURE GAUGE INDICATED DROP OF OIL PRESSURE AND LOSS POWER IN THE ENGINE. DEALER HAS TO REPLACE THE ENGINE. PLEASE PROVIDE FURTHER INFORMATION. PH *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10004532January 23, 2003
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP, ENGINE AND ENGINE COOLING:ENGINE, SERVICE BRAKES, HYDRAULIC
WHEN THE BRAKES WERE APPLIED, THEY LOCKED UP, WHICH CAUSED EXTENDED STOPPING DISTANCE, WHICH RESULTED IN AN ACCIDENT. *TS. AT 81,000 MILES THE ENGINE FAILED, AND THE MASTER CYLINDER, BRAKE BOOSTER AND LINES LEAKED. *JB
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10004458January 22, 2003
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
STEERING PROBLEMS. ALSO, THREE BALL JOINTS WERE STRIPPED. CONSUMER CALLED DEALER, AND THEY STATED THAT THERE WAS NO RECALL RELATING TO BALL JOINTS. TS. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10004295January 21, 2003
SEATS
WHILE SITTING AT AN INTERSECTION, ANOTHER VEHICLE REAR ENDED THE CONSUMER. THE DRIVER AND PASSENGER SEAT COLLAPSED. PLEASE FILL IN ADDITIONAL INFORMATION, DEALER IS AWARE OF THE PROBLEM. PH
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10004012January 16, 2003
POWER TRAIN:TRANSFER CASE (4-WHEEL DRIVE)
WHILE DRIVING AT 90MPH, THE VEHICLE STARTED TO SMOKE UNDER THE HOOD. THEN THE TRANSFER CASE FELL TO THE GROUND CAUSING CONSUMER TO PULL OVER. DEALER NOTIFIED. PH
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10000997January 13, 2003
UNKNOWN OR OTHER
PLEASE INVESITGATE THE OIL PUMPS ON THE 1999 DODGE DURANGO. OURS HAS GONE OUT 2 TIMES OVER THE PAST 2 1/2 MONTHS. THE DEALER IS TRYING TO BLAME THIS ON SLUDGE IN THE ENGINE FROM NOT CHANGING THE OIL, BUT THAT IS NOT TRUE. WE DO HAVE OUR OIL CHANGED. THEY ALSO TRIED TO STATE THAT WE WERE REALLY LOW ON OIL. MY HUSBAND HAD JUST PUT A QUART OF OIL IN THE ENGINE THE DAY BEFORE. I WENT TO CARSURVEY.COM AND FOUND SEVERAL LISTINGS OF THIS SAME PROBLEM WITH THE 1999 DODGE DURANGO...THE OIL PRESSURE SUDDENLY DROPS TO ZERO. SOME REPORTS STATE THEY EVEN THREW THEIR RODS WHEN IT HAPPENED. OTHERS HAVE HAD BEARING WEAR. WE WERE ON THE INTERSTATE WHEN OUR OIL PRESSURE SUDDENLY DROPPED TO ZERO WHEN THIS HAPPENED THE FIRST TIME. WE HAD TO STOP AND CONTINUE PUTTING OIL IN THE ENGINE ABOUT EVERY 100 MILES SO WE COULD MAKE IT HOME FROM VACTATION. IT'S LIKE THE OIL WAS DISAPPEARING, BUT THERE WAS NO VISIBLE LEAK. NO LEAK IN OUR DRIVEWAY WHEN WE GOT HOME EITHER. THE DEALER REPLACED THE OIL PUMP AFTER WE GOT HOME IN OCTOBER. THREE WEEKS LATER THE OIL PRESSURE WOULD START AT ZERO WHEN I INITIALLY TURNED ON THE CAR IN THE MORNING, THE CHECK ENGINE LIGHT WOULD DING, AND THEN THE OIL PRESSURE WOULD GO UP TO NORMAL. I THOUGHT IT WAS DUE TO COLD WEATHER. LAST THURSDAY, I WENT TWO BLOCKS AND THE OIL PRESSURE DROPPED TO ZERO 4 TIMES WHILE I WAS DRIVING. I IMMEDIATELY RETURNED THE CAR HOME AND MY HUSBAND HAD IT TOWED TO THE DEALER BECAUSE WE ARE AFRAID TO DRIVE IT. THE DEALER IS REPLACING THE PUMP AGAIN. I READ ON CARSURVEY.COM THAT SOMEONE WAS TOLD THIS WAS A PROBLEM WITH SOME GASKET BEING TOO SMALL FOR THE OIL PAN BY THE DEALER. THEY ASKED WHY THERE HAD NOT BEEN A RECALL TO FIX THIS AND THERE WAS NO REASONABLE ANSWER GIVEN. PLEASE HELP. THERE APPEARS TO BE A BIGGER PROBLEM THAT IS BEING SHUFFLED UNDER THE TABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10046428January 12, 2003
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT, SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT
CONSUMER TOOK THE VEHICLE TO THE GAS STATION TO HAVE THE FRONT DRIVER'S SIDE TIRE CHANGED. THE MECHANIC NOTICED THAT THE DRIVER'S SIDE UPPER AND LOWER BALL JOINTS NEEDED REPLACEMENT DUE TO CORROSION.*AK *PH
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10001772January 8, 2003
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
CONSUMER IS CONCERNED THAT ROTORS HAVE TO BE REPLACED EACH TIME FRONT BRAKE PADS ARE REPLACED. *TT *NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10001864January 2, 2003
SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT, STEERING:LINKAGES:TIE ROD ASSEMBLY
WHILE TRAVELING ON HIGHWAY VEHICLE WILL GO FROM SIDE TO SIDE AND VIBRATE. HAD TO REPLACE BALL JOINTS AND TIE RODS. PLEASE FILL IN ADDITIONAL INFORMATION. TS. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10000676January 1, 2003
ENGINE AND ENGINE COOLING
CHECK GUAGES LIGHT COMES ON, OIL PRESSURE GAUGE GOES TO ZERO THEN BACK. HAD FUEL GAUGE DO THE SAME. TOOK INTO DEALER AND DEALER ATTRIBUTED TO WIRES AND DID A "WIGGLE"TEST. VEHICLE HAD NO MORE PROBLEM WITH FUEL GAUGE. SEVERAL WEEKS LATER THE CHECK GAUGES AND THE OIL GAUGES DID SAME THING. TOOK TO DEALER AND THEY STATED IT MAY BE OIL PUMP. AFTER REMOVING OIL PAN, DEALER STATED TO MUCH SLUDGE IN PAN AND HAD EXTENDED WARRANTY SEND AN ADJUSTER TO CHECK OUT. DEALER THEN TOOK ENGINE APART TO FIND THAT SLUDGE WAS THROUGH OUT THE ENGINE BUT NO DAMAGE TO BEARINGS OR VITAL PARTS. WARRANTY COMPANY "WESTERN DIVERSIFIED" DECLINED REPAIR STATING THAT TO INFREQUENT OIL CHANGES. WARRANTY STATED THAT EVEN WITH PROOF OF OIL CHANGES THAT THIS IS AN OIL BREAKDOWN PROBLEM AND NOT THEIR PROBLEM. DEALER STATED NOW THAT IT WAS OUR RESPONSIBILITY AND WANTED US TO PAY FOR A NEW ENGINE. CONSUMER REFUSED AND FORTUNATELY GOT TO TRADE IN VEHICLE TOWARDS PURCHASE OF A NEW ONE. ONLY AFTER REVIEWING NHTSA WEBSITE DID WE REALIZE THAT WE WERE IN A NO WIN SITUATION AND LUCKILY GOT OUT FROM UNDER THE VEHICLE. THIS IS A PROBLEM THAT DODGE OBVIOUSLY KNOWS ABOUT, I AM WAITING FOR THIS COMPANY TO DO THE RIGHT THING. WE HAVE SHOWN OUR COMMITMENT TO THE COMPANY BY BUYING SEVERAL VEHICLES THE LEAST THEY COULD DO IS PAY US THE SAME RESPECT!!!!!!!!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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