Dodge Durango Complaints (1999)

1,967 consumer complaints on file.

#10015344April 7, 2003
POWER TRAIN:AUTOMATIC TRANSMISSION
WHILE THE VEHICLE WAS IN PARK THE VEHICLE ROLLED BACKWARDS AND RAN OVER THE CONSUMER. THE DEALER WAS NOTIFIED. *NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10013941April 3, 2003
SEAT BELTS, AIR BAGS:FRONTAL
WHILE STOPPED AT A RED LIGHT, MY FAMILY AND I WERE REARENDED BY A CAMRY TRAVELING BETWEEN 40 AND 50 MPH. WE WERE PUSHED INTO THE CAR IN FRONT OF US WHICH WAS ALSO PUSHED INTO ANOTHER CAR IN FRONT OF THAT. OUR DURANGO SUFFERED $14,500.00 IN REPAIR COSTS. THE SEATBELTS NEVER DEPLOYED. I, THE DRIVER, WAS THROWN INTO THE STEERING WHEEL. MY WIFE IN THE FRONT PASSENGER SEAT, WAS THROWN INTO THE WINDSHIELD. MY DAUGHTER WAS BUCKLED IN A CAR SEAT IN THE BACK SEAT. ALTHOUGH HER SHOES FLEW OFF HER FEET, SHE WAS RESTRAINED. MY SON, HOWEVER, HIT HIS TOOTH ON THE SEAT IN FRONT OF HIM; HE WAS BELTED IN THE 3RD SEAT.
Crash:
Yes
Fire:
No
Injuries:
3
Deaths:
0
#10013849April 2, 2003
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT, SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT
1999 DURANGO OBVIOUSLY HAS BALL JOINT PROBLEMS WHAT IS DODGE GOING TO DO ABOUT IT? THE DEALER IS CHARGING A FORTUNE TO FIX A FAULTY PART. DOSE SOMEONE HAVE TO DIE BEFORE DODGE OWNS UP TO ITS MISTAKE. LOWER BALL JOINTS ON THE DURANGO SUV VEHICLES ARE PRONE TO RAPID WEAR OUT AND LOOSENESS. THE PROBLEM IS FREQUENTLY ENCOUNTERED EVEN IF THE VEHICLE IS NEVER DRIVEN OFF-ROAD. THE O.E. LOWER BALL JOINTS ARE OF A COMPRESSION LOADED, METAL-TO-METAL BEARING DESIGN. THE DESIGN HAS A TENDENCY TO ALLOW BEARING LOOSENESS AND LOAD CHANGE ON THE BEARING AS THE SUSPENSION MOVES THROUGH ITS FULL RANGE OF TRAVEL. THIS MAY EASILY LEAD TO RAPID WEAR OUT. *NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10013708March 31, 2003
ENGINE AND ENGINE COOLING:ENGINE
OIL PRESSURE DROPPED. TOOK IN AND EVERYTHING WAS FINE. DID OIL CHANGE. OIL PRESSURE CONTINUED TO FAIL DID ANOTHER OIL CHANGE. SEEMED LIKE SOMETHING WAS CLOGGING OIL FINE. DID COMPLETE OIL CLEANING AND FLUSH. THEN WITH NO NOTICE, BLEW ENGINE..PISTON THROUGH BLOCK AND OIL PAN. NEEDED TO REPLACE ENGINE. MECHANIC SAID HE HAS SEEN 12 TO 14 OF THIS YEAR DURANGO DO THIS. FEELS OIL PUMP IS TOO LITTLE FOR V8 ENGINE. REPLACED ENGINE AND INSTEAD OF PLACING FACTORY OIL PUMP, HE REPLACED OIL PUMP WITH A LARGER ONE. HE SAID IF HE HAD AN DURANGO HE WOULD RECOMMEND AND OIL CHANGE EVERY 1500 MILES NOT THE RECOMMENDED 3000 MILES. SAID THIS PUMP WILL RUIN AN ENGINE EVERYTIME. *NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10013691March 30, 2003
FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY:MOUNTING
I HAVE READ ABOUT THREE RECALLS FOR MY TRUCK (1999 DODGE DURANGO). I HAVE NOT EVEN BEEN NOTIFIED BY CHRYSLER. I THOUGH THAT THEY ARE SUPPOSE TO NOTIFY YOU,ESPECIALLY WITH ONE OF THEM BEING A PART TO THE GAS TANK. THANKS FOR YOUR WEB PAGE....JOE S. *NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10011022March 25, 2003
ENGINE AND ENGINE COOLING:ENGINE
DURANGO HAS HAD SEVERAL PROBLEMS. AT 19000 MILES I NEEDED A NEW TRANSMISION, AT 60,000 MILES THE ENGINE NEEDS TO BE REPLACED. DOGE WILL NOT ASSIST IN THE REPAIRS OR REPLACEMENT. THIS IS THE MOST FRUSTRATING SITUATION I HAVE BEEN IN IN QUITE SOME TIME. I WILL NBEVER BUY A DODGE PRODUCT AGAIN. COST OF REPAIR IS $ 5,000.00
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10012255March 24, 2003
AIR BAGS
THE VEHICLE WAS IMPACTED AT 35 MPH IN THE FRONT CENTER OF THE VEHICLE YET THE AIR BAG DID NOT DEPLOY AND CAUSED MINOR INJURIES TO THE CONSUMER. DEALER NOTIFIED . *NLM
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10010913March 23, 2003
ENGINE AND ENGINE COOLING:ENGINE
1999 DODGE DURANGO, JUST PURCHASED FOR 13,500.00. THE NEXT DAY THE CHECK GAUGE LIGHT COMES ON AND THE OIL PRESSURE DROPS TO ZERO. WAS FINE FOR ABOUT 30 MILES AND THE CHECK GAUGE LIGHT COMES ON AGAIN AND OIL PRESSURE DROPS TO ZERO. THIS TIME WHEN IT HAPPENED THE ENGINE WAS RAPPING/TICKING LOUDLY. RESEARCHED ON WHAT THE PROBLEM COULD BE AND FOUND MANY PEOPLE WITH THIS SAME PROBLEM AND DODGE WILL NOT DO A THING ABOUT IT. MOST HAVE LOST THERE ENGINES. MY VEHICLE HAS ONLY 65,000 MILES. WE SHOULD NOT BE EXPERIENCING THIS SORT OF ISSUE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10012012March 18, 2003
ENGINE AND ENGINE COOLING:ENGINE
THE VEHICLES INTAKE PAN GASKET IS DEFECTIVE AND CAUSED OIL TO LEAK FROM THE ENGINE DURING VEHICLE OPERATION. THE CONSUMER IS CONCERNED THAT LEAKING OIL WILL RESULT IN ENGINE SEIZURE. *NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10044906March 17, 2003
SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT, POWER TRAIN:AXLE ASSEMBLY:AXLE SHAFT:SEAL
WHILE DRIVING, THE CONSUMER HEARD A STRANGE NOISE. THE DEALER DETERMINED THAT UPPER BALL JOINTS HAD TO BE REPLACED. *AK THE SEAL BETWEEN THE TRANSFER CASE WAS LEAKING*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10010561March 16, 2003
ELECTRICAL SYSTEM
VEHICLE STALLS OUT WHILE IN MOTION AT ANY GIVEN TIME. CAME VERY CLOSE TO BEING REAR ENDED BY A TRACTOR TRAILER. IT IS ALWAYS A GUARANTEE THAT AFTER PUTTING GAS IN THE VEHICLE IT WILL STALL OUT APPORX. 2-3 MILES AFTERWARDS, SOMETIMES FOR OVER 45 MINS. AT A TIME. VEHICLE HAD (2) DIAGNOSTIC REPORTS DONE IN WHICH THE FIRST STATED THE INTAKE MANIFOLD GASKETS NEEDED REPLACING AND THE THROTTLE BODY NEEDED CLEANING. THIS WAS NOT TRUE, SINCE BOTH WERE COMPLETED, VEHICLE CONTINUES TO STALL OUT WHILE DRIVING IN GENERAL TRAFFIC OR STOPPED AT A TRAFFIC SIGNAL. THE SECOND DIAGNOSTIC DONE STATED NOTHING WAS WRONG, HOWEVER, AFTER DESCRIBING TO THE DEALER THE MULTIPLE PROBLEMS, THEY SUGGESTED THAT THE PCM NEEDS TO BE REPLACED. AFTER REVIEWING THE COMPLAINTS ON THIS SIGHT THAT ARE SIMILAR TO THE ONE THAT I HAVE , IT APPEARS THAT THIS COULD BE EITHER THE (PCM) OR (CENTRAL COMPUTER MODULE/PICK UP PLATE) THAT IS THE PROBLEM. *NLM DEALER CURRENTLY WORKING ON REPLACING THE PCM, BUT I WILL ALSO QUESTION THE (CENTRAL COMPUTER MODULE/PICK UP PLATE) TO SEE IF THE TWO ARE IN RELATION TO ONE ANOTHER. I PRAY THAT THIS WILL RESOLVE THIS PROBLEM AS I FEAR THAT I AM DRIVING AROUND IN A DEATH TRAP BECAUSE OF THE MULTIPLE CLOSE CALLS THAT I HAVE HAD IN THIS VEHICLE WHILE STALLING OUT IN THE MOST DANGEROUS PLACES. *NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10010451March 14, 2003
POWER TRAIN:DRIVELINE:DRIVESHAFT
TRANSFER CASE IN DODGE DURANGO SLT 4WD(1999) CRACKED IN HALF WHILE DRIVING. TOOK IT TO MY LOCAL TRANSMISSION PLACE AND AFTER FURTHER REVIEW, HE FOUND THE FRONT DRIVE SHAFT HAD WEAKENED(BROKE) WHICH DESTROYED THE U-JOINT WHICH CAUSED THE TRANSFER CASE TO CRACK. WHEN HE CALLED DODGE TO ORDER A NEW FRONT DRIVE SHAFT, THEY SAID THEY WERE BACK ORDERED 2-3 WEEKS. WHEN ASKED IF THERE WAS A PROBLEM WITH THIS PART, HE WAS TOLD NO. BUT THE DRIVE SHAFT IS BACK ORDERED. HOW DOES THAT HAPPEN AND NOT HAVE A PROBLEM? *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10011558March 13, 2003
FUEL SYSTEM, GASOLINE:DELIVERY:HOSES, LINES/PIPING, AND FITTINGS
THE VEHICLE HAD A DEFECTIVE FUEL LINE ASSEMBLY, WHICH CAUSED FUEL TO LEAK FUEL AT THE CONNECTION, THE FUEL LINE WAS REPLACED TWICE, HOWEVER THE PROBLEM RECURRED. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#568162March 13, 2003
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
THREE OF THE POWER WINDOWS FAILED PREMATURELY. THE CONSUMER REQUESTED THESE UNITS BE REPLACED UNDER WARRANTY BUT WAS DENIED. *NLM *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10008432March 5, 2003
SUSPENSION, STEERING
AFTER ONLY 55,000 MILES THE ENTIRE FRONT SUSPENSION SYSTEM FAILED. BOTH UPPER CONTROL ARMS, BALL JOINTS,TIE RODS NEEDED REPLACEMENT. $1700 REPAIR ON A $30000 TRUCK!*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10009071March 3, 2003
STEERING, SUSPENSION
THERE WAS A POPPING NOISE IN THE FRONT END, THE DEALER COULD NOT DUPLICATE THE PROBLEM. THE CONSUMER WAS TOLD BY A SERVICE DEALER THE STEERING ASSEMBLY HAD EXCESSIVE PLAY. THE CONSUMER NOTICED ON THE RIGHT SIDE REAR UPPER BUSHING HAD TORN A RUBBER GROMMET. SCC *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10007893February 20, 2003
SUSPENSION:FRONT:CONTROL ARM
BEARINGS IN UPPER AND LOWER CONTROL ARMS HAD TO BE REPLACED DUE TO DETERIORATION. DEALER STATED THAT THEY COULD NOT FIND PROBLEM ON SEVERAL VISITS WHILE UNDER WARRANTY. FINALLY, AFTER NUMEROUS ALIGNMENTS AND TIRE REPLACEMENTS A FRIEND MECHANIC NOTICED BEARINGS WHICH CAUSED NOISE FROM ORIGINAL PURCHASE DATE. CLICKING NOISE AT LOW SPEEDS AND TURNS TURNED INTO LOUD GRIND, WHICH IS WHEN PERSONAL MECHANIC FOUND PROBLEM. ONE DEALERSHIP SAID THE PROBLEM WAS FRONT SHOCKS. REPLACED THEM BUT DID NOT SOLVE PROBLEM. DEALERSHIPS ARE AVOIDING PROBLEM HOPING WARRANTIES RUN OUT. I EQUATE CAR DEALERSHIPS/SERVICE DEPARTMENTS WITH CARNIVAL WORKERS. THIS IS THEIR CASH COW!!!!!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10052072February 19, 2003
SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT
WHILE DRIVING 65 MPH, THE VEHICLE VIBRATED UNCONTROLLABLY. THE DRIVER WAS ABLE TO MAINTAIN CONTROL OF THE VEHICLE. THE CONSUMER T DROVE THE VEHICLE TO THE DEALER FOR AN ANALYSIS, HOWEVER THE MECHANIC COULD NOT RESOLVE THE PROBLEM. *AK THE DEALER DETERMINED THE UPPER BALL JOINTS NEEDED TO BE REPLACED, THE FIRST SET WAS REPLACED AT 26000, THE VEHICLE IS NOW ON THE SECOND SET OF BALL JOINTS. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10008664February 19, 2003
SUSPENSION:FRONT:WHEEL BEARING
THE RIGHT FRONT WHEEL BEARING LOCKED UP, AND THE TIRE BLEW OUT, WHICH RESULTED IN LOSS OF CONTROL OF VEHICLE. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10007648February 17, 2003
WHEELS:MULTI PIECE
THE ENTIRE FRONT WHEEL HUB ON DRIVER AND PASSENGER SIDES HAD TO BE REPLACED AT 56,740 MILES, I WOULD LIKE TO ADD THESE WERE EASY HIGHWAY MILES. IT HAPPENED WITHOUT WARNING, I WAS DRIVING WHEN I NOTICED A LOUD RUMBLE AND VIBRATION UNDER MY FEET WHEN TURNING THE WHEEL SLIGHTLY, I IMMEDIATELY WENT TO MY MECHANIC AN WAS SURPRISED WHEN HE PUT IT ON THE RACK AND BOTH WHEELS ROCKED BACK AND FORTH!! THIS COULD HAVE CAUSED A SERIOUS ACCIDENT HAD THEY LET GO WHILE TRAVELING 50MPH. JUST WOULD LIKE TO KNOW IF ANYONE ELSE EXPERIENCED THIS PROBLEM? MY HUSBAND CALLED THE DEALERSHIP WHERE WE LEASED IT TO SEE IF THEY HAD ANY COMPLAINTS AND THEY REALLY DIDN'T SEEM TO CARE. WE JUST FEEL AT 56,000 HIGHWAY MILES THESE SHOULD HAVE PLENTLY OF LIFE IN THEM YET.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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