Dodge Durango Complaints (1999)

1,967 consumer complaints on file.

#10028956July 23, 2003
SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT, SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
THE UPPER AND LOWER BALL JOINTS ON MY 1999 DODGE DURANGO WORE OUT PREMATURELY. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10028957July 23, 2003
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT, SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT
BALL JOINTS WEARING OUT PREMATURELY. HAD TO REPLACE WITH AFTERMARKET BALL JOINTS.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10028960July 23, 2003
SUSPENSION:FRONT:WHEEL BEARING
I RECENTLY HAD TO GET THE FRONT DRIVER'S SIDE SUSPENSION OF MY 1999 DODGE DURANGO REPLACED. THE VEHICLE HAD 65,000 MILES AND IS DRIVEN PRIMARILY FOR HIGHWAY USE. I THOUGHT THIS WAS VERY UNCOMMON FOR THIS SHORT USE TIME PERIOD. THE REPAIRS WERE COSTLY AND DODGE CLAIMED THAT THIS IS SOMETIMES COMMON. IS NHTSA LOOKING INTO SAFETY ISSUES RELATED TO THIS?*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10029944July 23, 2003
SUSPENSION:FRONT, STEERING:LINKAGES:TIE ROD ASSEMBLY
WHILE HAVING A FRONT ALIGNMENT DONE DEALERSHIP NOTICED THAT TIE RODS HAD GONE BAD AND NEEDED A FRONT END OVERHAUL.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10028965July 23, 2003
SUSPENSION
SUSPENSION PROBLEMS, MULTIPLE REPAIRS. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10028968July 23, 2003
SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT, SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT, POWER TRAIN:TRANSFER CASE (4-WHEEL DRIVE)
1999 DODGE DURANGO - REGARDING SUSPENSION AND STEERING. AT 42,000 MILES HAD TO HAVE LEFT AND RIGHT LOWER BALL JOINTS REPLACED, LEFT AND RIGHT UPPER CONTROL ARMS REPLACED. CHRYSLER WOULD NOT COVER TOTAL COST. MY OUT OF POCKET COST WAS $728.45. *AK ALSO DEALER REPLACED LEAKING TRANSFER CASE (A DEFECT) NO COST TO ME.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10028972July 23, 2003
SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT, SUSPENSION:FRONT:CONTROL ARM:UPPER ARM
1999 DURANGO, AM BEING TOLD BY MECHANIC THAT BALL JOINTS ARE BAD AND NEED REPLACING AT 60,000 MILES. THIS VEHICLE GETS ONLY HIGHWAY MILES, NO ROUGH STUFF AT ALL. MECHANIC SAYS FRONT END SHIMMY (EXPERIENCED FOR PAST 10,000 MILES) IS RESULT OF BALL JOINT AND TIE RODS FAILING. THERE IS NO WAY A CORRECTLY DESIGNED SUSPENSION SYSTEM WILL FAIL IN 50-60,000 HIGHWAY MILES. CHRYSLER NEEDS TO FIX THEIR ERROR.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10029968July 23, 2003
POWER TRAIN:AUTOMATIC TRANSMISSION:GEAR POSITION INDICATION (PRNDL)
CONSUMER STATES TRANSMISSION SHIFTS VIOLENTLY. DEALER NOTIFIED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10028997July 23, 2003
SUSPENSION:FRONT:CONTROL ARM:UPPER ARM, STEERING:RACK AND PINION
TOLD BY DEALERSHIP THAT UPPER CONTROL ARMS ARE GOING OUT ON MY 1999 DODGE DURANGO. VEHICLE HAS APPROXIMATELY 97,000 MILES. ALSO INDICATED THAT RACK & PINION WAS LEAKING.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10029005July 23, 2003
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT, SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT, SUSPENSION:FRONT
I WOULD LIKE TO FILE A COMPLAINT ABOUT A DEFECT IN THE DODGE DURANGO BALL JOINTS. IN USA TODAY, DATED: JULY 22, 2003, THERE WAS A ARTICLE INDICATING THAT FEDERAL REGULATORS ARE INVESTIGATING THE DODGE DURANGO SUV FOR A DEFECT THAT COULD CAUSE THE FRONT WHEELS TO SEPARATE FROM THE VEHICLE BECAUSE THE BALL JOINTS HAD WORN OUT AND THE VEHICLE SUSPENSION TO COLLAPSE. I HAVE AN 1999 DURANGO WITH ROUGHLY 30K MILES. IN MAY 03, I TOOK MY CAR IN FOR 30K MILE MAINTENANCE AND BECAUSE IT WAS RUNNING ROUGH. I ENDED UP HAVING TO HAVE THE BALL JOINT AND SUSPENSION FOR THE FRONT WHEEL REPLACED BECAUSE I WAS TOLD THAT THE BALL JOINTS HAD DISINTEGRATED AND THE SUSPENSION HAD SUBSEQUENTLY BEEN DAMAGED. I HAVE ONLY DRIVEN MY DURANGO ON THE HIGHWAY AND I HAVE NEVER TAKEN IT OFF THE ROAD. THEREFORE, I THOUGHT THIS TYPE OF PROBLEM WAS VERY ODD AT ONLY 30000 MILES. AFTER READING THE ARTICLE IN USA TODAY, IT IS CLEAR TO ME THE DAMAGE TO MY VEHICLE WAS DUE TO THIS DEFECT. THIS COMPLAINT IS TO FURTHER COLLOBRATE THE 81 COMPLAINTS ALREADY FILED.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10030006July 23, 2003
STEERING:HYDRAULIC POWER ASSIST SYSTEM, AIR BAGS:FRONTAL
CONSUMER CALLED COMPLAINING ABOUT HAVING PROBLEMS WITH STEERING. WHILE DRIVING SHE LOST CONTROL OF THE VEHICLE, AND WAS INVOLVED IN A COLLISION. UPON IMPACT, AIR BAGS DID NOT DEPLOY. MANUFACTURER WAS CONTACTED AND STATED THAT AN INDEPENDENT INVESTIGATOR WILL GO TO SEE THE VEHICLE, BUT NOTHING HAPPENED AFTER THAT.*AK
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10030007July 23, 2003
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT, SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT
CONSUMER CALLED COMPLAINING ABOUT HAVING PROBLEMS WITH LOWER AND UPPER JOINT BOLTS. THEY HAVE BEEN REPLACED. MANUFACTURER WAS NOT CONTACTED AT THE TIME OF THIS CALL, BUT CONSUMER WAS AWARE OF THE PRELIMINARY EVALUATION THAT NHTSA WAS DOING.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10029026July 23, 2003
SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT, STEERING:LINKAGES:TIE ROD ASSEMBLY
ON FEB 20, 2003 WHEN I BROUGHT MY DODGE DURANGO IN FOR ROUTINE SERVICE (49,070 MILES) I WAS INFORMED THAT, "THE UPPER BALL JOINTS AND TIE RODS WERE WORN OUT AND NEEDED REPLACEMENT OR THE STEERING COULD SUDDENLY FAIL." I WAS CHARGE $865.28 FOR THIS REPAIR WHICH WAS NOT COVERED BY THE WARRANTY. I PROTESTED THAT IT WAS PREMATURE FOR THIS SORT OF WEAR AFTER ONLY 49000 MILES BUT THE MECHANIC INSISTED THE WORK NEEDED TO BE DONE FOR "SAFELY REASONS" AND THAT CHRYSLER WOULD NOT COVER THE COST. I HAVE THE RECEIPT FOR THE WORK.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10029044July 23, 2003
SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT, SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
CONCERNS OVER THE BALL JOINT EXCESSIVE WEAR AND FAILURE. I WOULD LIKE THE MANUFACTURER TO PROVIDE A SAFETY INSPECTION TO VALIDATE THE SAFETY OF THE VEHICLE DUE TO ALL OF THE RECENT FAILURES. I HOPE THAT THIS DOES NOT TURN OUT TO BE A FIRESTONE TIRE FORD EXPLORER FIASCO!*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10028890July 22, 2003
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
LOWER BALL JOINTS ON 1999 DODGE DURANGO SUV REPLACED BY DEALER UNDER WARRANTY AT ABOUT 26000 MILES. BALL JOINTS NEED TO BE REPLACED AGAIN AT 54,000 MILES. I BELIEVE THE NEW AND REPLACEMENT EQUIPMENT IS DEFECTIVE AS THE VEHICLE IS USED UNDER NORMAL EVERYDAY USAGE.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10029896July 22, 2003
SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT
WHILE TRAVELING ABOUT 65MPH ON THE HIGHWAY AND WITHOUT PRIOR WARNING UPPER BALL JOINT BROKE ON THE PASSENGER SIDE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10028897July 22, 2003
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
PREMATURE WEARING OF FRONT BALLJOINTS AT APPROXIMATELY 36,000 MILES ON MY 1999 DODGE DURANGO. I HAD THEM REPLACED AT 38,994 MILES ON 7-7-03 AT FRED BEANS DODGE-SUBARU-SUZUKI IN DOYLESTOWN, PA AT A COST OF $706.19. I WAS ALSO CHARGED FOR A MANDATORY WHEEL ALIGNMENT AT A COST OF $79.95. MY WIFE (PRIMARY DRIVER OF THE VEHICLE) SAYS THE STEERING STILL DOES NOT FEEL NORMAL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10028906July 22, 2003
SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT, SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT, SUSPENSION:FRONT:CONTROL ARM
I WAS TOLD RECENTLY FROM DODGE DEALER THAT I NEEDED RIGHT AND LEFT UPPER CONTROL ARMS AND HAD WORN OUT BALL JOINTS THAT WOULD COSTS ROUGHLY 1500.00 TO FIX.I HEARD ON NEWS TODAY THAT THERE WAS AN INVESTIGATION OR RECALL.IM SURE THERE OR OTHERS WITH THIS SAME PROBLEM SHELLING OUT HARD EARNED CASH TO HAVE THIS FIXED,BECAUSE THE MECHANIC I TALKED WITH SAID THAT THIS WAS A PROBLEM THAT THEY WERE HAVING WITH THAT MODEL;ACTED AS IF IT WAS NORMAL.I HAVE NEVER BEEN OFF-ROAD WITH THIS VEHICLE AND HAVE NEVER HAD THIS PROBLEM WITH A CAR SO NEW.I HAVE BEEN SAVING MONEY TO GET THIS FIXED, BUT NOONE FROM DODGE TOLD ME THAT I WAS IN DANGER IF I CONTINUED TO DRIVE IT LIKE THAT,THEY DID SAY IT WOULD WEAR MY TIRES OUT AND I WOULD NOTICE IT MORE THE LONGER I DRIVE IT LIKE THAT.IM GLAD SOMEONE IS LOOKING OUT FOR THE CONSUMERS!!*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10028904July 22, 2003
SUSPENSION:FRONT
9/19/02 HAD TO REPLACE UPPER AND LOWER BUSHINGS ON MY 99 DODGE DURANGO WITH 59,339 MILES. CALLED DAIMLER CHRYSLER AND WAS TOLD THAT THEY WERE NOT AWARE OF ANY SUSPENSION PROBLEMS. THEN ON MARCH 8, 2003 I HAD TO REPLACE THE RIGHT BALL JOINT WITH 65,577 MILES. ONCE AGAIN CALL DAIMER CHRYSLER AND AGAIN WAS TOLD THAT THEY WERE NOT AWARE OF ANY SUSPENSION PROBLEMS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10028905July 22, 2003
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
REPLACED UPPER CONTROL ARM BUSHINGS AND LOWER RIGHT BALL JOINT. THE BUSHINGS WERE CRACKED AND THE BALL JOINT WAS BAD.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to Dodge Durango