Dodge Durango Complaints (1999)

1,967 consumer complaints on file.

#10030469July 30, 2003
SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT
HAD TO REPLACE UPPER BALL JOINT ON 1999 DODGE DURANGO DUE TO EXCESSIVE WEAR. WORK WAS COMPLETED BY LES SCHWAB TIRE CENTER. COST WAS $380.00
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10030482July 30, 2003
SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT
UPPER AND LOWER BALL JOINTS WORN OUT. THIS TRUCK HAS ONLYM 42,000 MILES ON IT. IT HAS NEVER BEEN OFF-ROAD. THE REPAIR FACILITY I TOOK IT TO SAID THEY HAVE REPAIRED A LOT OF THESE PROBLEMS ON DURANGOS. THIS IS OVER A $700.00 REPAIR. I THINK DAIMLER CHRYSLER SHOULD FIX THIS PROBLEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10030316July 29, 2003
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT, SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT
WE HAD TO REPLACE BOTH UPPER AND LOWER FRONT BALL JOINTS ON A 1999 DODGE DURANGO WITH 43,270 MILES ON IT. WE WERE TOLD THAT THEY NEEDED TO BE REPLACED DUE TO THE SAFTEY HAZARD THAT THEY POSSES BEING WORN. WE WERE TOLD THAT IF THEY WEREN'T REPLACED, EVENTUALLY, THE TIRE COULD FALL OFF WHILE WE WERE DRIVING IT. WE SPOKE TO TWO DIFFERENT DODGE DEALER SERVICE WRITERS AND BOTH ACKNOWLEDGED THAT THIS IS A KNOWN PROBLEM WITH THE DODGE VEHICLES.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10031326July 29, 2003
SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT
CONSUMER STATES THAT UPPER BALL JOINT IS WEARING PREMATURELY.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10031356July 29, 2003
SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT
CONSUMER STATES THAT THE UPPER BALL JOINT IS WEARING OUT PREMATURELY.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10031281July 28, 2003
SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT
CONSUMER STATES THAT UPPER BALL JOINT IS WEARING OUT PREMATURELY. DEALER NOTIFIED.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10030268July 28, 2003
SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT, SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT, STEERING:LINKAGES:TIE ROD ASSEMBLY
I OWN A 1999 DURANGO AND WAS TOLD THAT MY UPPER AND LOWER BALL JOINTS ( LEFT & RIGHT ) ALONG WITH THE TIE ROD ENDS WERE WORN OUT AFTER I TOOK IT TO THE DEALER BECAUSE OF TIRE WEAR AND WAS TOLD IT WOULD COST $1,400 TO REPAIR. THIS SUV ONLY HAD 65,000 MILES ON IT AND WAS NEVER TAKEN OFF-ROAD. I AM NOW AWARE THAT THIS PROBLEM IS NOT LIMITED TO A FEW OWNERS. I HAVE BEEN TELLING EVERY DURANGO OWNER I SEE ABOUT THIS SAFETY ISSUE ( MANY ALREADY HAVE HAD THE BALL JOINTS REPLACED ) AND ENCOURAGE THEM TO COMPLAIN TO THE NHTSA ABOUT THIS PROBLEM. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10031292July 28, 2003
POWER TRAIN:TRANSFER CASE (4-WHEEL DRIVE)
CONSUMER STATES WHILE TRAVELING AT 55 MPH, CONSUMER SUDDENLY HEARD A BIG BOOM, THEN SMOKE STARTED TO POUR OUT OF THE REAR OF VEHICLE. VEHICLE WAS TOWED TO DEALER, DEALER STATES THAT TRANSFER CASE BLEW UP. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10030280July 28, 2003
SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT
ON 7/28/03 I HAD THE TIRES REPLACES ON MY 1999 DODGE DURANGO AND HAVE IT REALIGNED. THE MECHANIC INFORMED ME THAT IT COULD NOT BE DONE DUE TO THE LOOSENESS OF THE UPPER BALL JOINT. I HAD THE DOCUMENTED INFORMATION TO GIVE TO THE DEALERSHIP. THEY INFORMED ME THAT UNTIL A RECALL WAS ISSUED THAT I WOULD HAVE TO PAY OR RIDE AROUND UNTIL THE WHEELS FELL OFF. I HAVE SMALL CHILDREN AND WISH THAT THIS SITUATION WOULD BE HANDLED IN THE QUICKEST MANNER.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10029284July 27, 2003
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT, SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT
BALL JOINTS HAVE WORN ON MY 1999 DODGE DURANGO. AN $850 REPAIR WAS NECESSARY. AT ONLY 75K THIS KIND OF MAJOR REPAIR SHOULD NOT BE NECESSARY. A GENTLEMAN AT THE TIRE DEALER WHERE I HAD MY TIRES REPLACED INDICATED HE SEES PROBLEMS WITH THESE DURANGOS ALL OF THE TIME. ALL OF THE PROBLEMS HE SEES ARE RELATED TO WORN BALL JOINTS. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10029287July 27, 2003
SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT
I JUST READ AN ARTICLE IN THE WSJ ABOUT REPORTED FAILURES OF THE BALL JOINS ON THE FRONT SUSPENSION. I JUST WANTED TO LET YOU KNOW THAT IN MAY, 2003, I TOOK MY 1999 DODGE DURANGO IN BECAUSE IT WAS SHAKING SEVERELY IN THE FRONT TIRE AREA. AS IT TURNED OUT, THE BALL JOINT HAD TO BE REPLACED. SINCE YOU ARE INVESTIGATING THIS PROBLEM, I THOUGHT I SHOULD REPORT IT. IT WAS REPLACED BY MAC'S AUTO II IN BRIGHTON, NY.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10029159July 25, 2003
SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT, SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
WE OWN A 1999 DODGE DURANGO WITH 81,000. WE BOUGHT THE VEHICLE BRAND NEW IN OCTOBER 1998. ABOUT 2-3 MONTHS AGO, OUR MECHANIC SAID, THAT THE BALL JOINTS WERE GOING BAD (PREMATURELY), BUT THAT WE MAY BE ABLE TO WAIT A FEW MONTHS BEFORE FIXING THEM. JUST RECENTLY WE FOUND OUT THAT THERE IS AN INVESTIGATION ON 1998-2000 DURANGO UPPER BALL JOINT FAILURE. THE REPORTS SAY THERE WERE 4 ACCIDENTS AND 81 COMPLAINTS, WE ARE WRITING TO ADD TO THE COMPLAINT NUMBER. PLEASE NOTIFY US IF THERE IS A RECALL. THANKS.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10030153July 25, 2003
SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT, STEERING:GEAR BOX (OTHER THAN RACK AND PINION)
CONSUMER TOOK VEHICLE TO MECHANIC FOR AN ALIGNMENT AND TIRE ROTATION. MECHANIC ADVISED CONSUMER COULD NOT PERFORM ALIGNMENT UNTIL ALL 4 BALL JOINTS WERE REPLACED DUE TO BEING EXCESSIVELY WORN. ALSO, MECHANIC INDICATED THAT BALL JOINT FAILURE HAS CAUSED THE GEAR BOX TO LEAK.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10029191July 25, 2003
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT, SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT, STEERING:LINKAGES:TIE ROD ASSEMBLY
I READ ABOUT THIS IN THE NEWSPAPER, CALLED DODGE, AND FOUND OUT TEH NTSB WAS LOOKING INTO THE PROBLEM.I PURCHASED A 1999 DODGE DURANGO IN FEBRUARY OF 2000, AND IT HAD 45,109 MILES ON IT. BEFORE I TOOK POSSESSION THEY HAD TO REPLACE THE BALL JOINTS (NOT SURE IF IT WAS UPPER/LOWER OR BOTH). THEN IN DECEMBER OF 2001 I WAS TOLD THEY WERE BAD, AND IT WASN'T UNDER WARRANTY. THEY (FOREST LAKE DODGE) REPLACED UPPER & LOWER BALL JOINTS ON BOTH SIDES, BOTH TIE ROD ENDS, AND ALIGNED IT. THE TOTAL COST TO ME WAS $1,772.63. *AK I NOW HAVE A PROBLEM WITH THE STABILIZER BAR WHICH HAS COME APART ON THE DRIVERS SIDE; THIS FITTING IS LIKE A BALL JOINT. ALSO, I THINK THE FRONT END IS GETTIG BAD AGAIN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10029197July 25, 2003
SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT
I SEE THERE IS AN INVESTIGATION FOR A POSSIBLE RECALL ON DODGE DURANGO'S 1998-2003 FOR A FAILURE OF AN UPPER BALL JOINT ON THE FRONT SUSPENSION.*AK OUT OF THE BLUE ON MY LAST INSPECTION, I HAD AN UPPER BALL JOINT REPLACED WITH NO MENTION TO WHAT WAS WRONG, AND I HAD TO PAY FOR THE PARTS AND LABOR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10029199July 25, 2003
SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT, SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
THE VEHICLE DRIFTS FROM SIDE TO SIDE. I TOOK IT INTO THE SHOP AND THEY TOLD ME THE BALL JOINTS ON THE FRONT SUSPENSION HAD TO BE REPLACED. THE GARAGE MECHANIC TOLD ME HE HAS SEEN ALOT OF THIS. HE PUT THE VEHICLE UP ON THE RACK AND SHOWED ME HOW EASILY THE SUSPENSION COULD BE MOVED BACK AND FORTH. THE VEHICLE IS ONLY 4 YEARS OLD ,AND HAS ONLY BEEN DRIVEN ON ROAD, NOT OFF ROAD. I AM CONCERNED ABOUT THE SAFETY OF THIS VEHICLE AND THE $900 I WAS QUOTED TO FIX IT.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10029203July 25, 2003
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT, SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT
BALL JOINTS NEEDED REPLACING AFTER 45,000 MILES. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10030193July 25, 2003
SUSPENSION:FRONT:SPRINGS:TORSION BAR, SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT, SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT
CONSUMER STATES THAT WHEN TURNING CORNERS HEARED A "CLUNKING" NOISE, AND EXPERIENCED LOSS OF VEHICLE CONTROL. DEALER DIAGNOSED IT AS FRONT SUSPENSION FAILURE, AND REPLACED THE UPPER AND LOWER BALL JOINTS, INNER SWAY BAR AND BUSHINGS.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10030194July 25, 2003
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT, SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT
CONSUMER TOOK VEHICLE TO DEALER FOR TIRE ALIGNMENT. DEALER ADVISED CONSUMER COULD NOT SERVICE DUE TO EXCESSIVE WEAR OF BALL JOINTS.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10030196July 25, 2003
ENGINE AND ENGINE COOLING:ENGINE
CONSUMER WAS DRIVING UP A STEEP INCLINE WHEN THE "CHECK ENGINE" LIGHT ILLUMINATED. CONSUMER HAD TO DRIVE AN ADDITIONAL 3 MILES BEFORE IT WAS SAFE TO STOP VEHICLE. CONSEQUENTLY, ALL THE ENGINE OIL HAD LEAKED OUT, CAUSING ENGINE TO "BLOW UP".*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to Dodge Durango