Dodge Durango Complaints (2017)

215 consumer complaints on file.

#11396155February 14, 2021
EXTERIOR LIGHTING
MY CENTER TAIL LIGHT KNOWN AS THE RACE TRACK LIGHT HAD GOTTEN MOISTURE IN IT AND SOME OF THE LED LIGHTS WENT OUT. I WAS IN THE PROCESS OF TRYING TO FIND A SOLUTION AS TO WHY THIS HAPPENED AS MY VEHICLE IS NOT EVEN 4 YEARS OLD YET. THIS ISSUE STARTED NOVEMBER OF 2020. WELL FAST FORWARD TO 2-13-21 THE WHOLE CENTER PART HAS NOW COMPLETELY WENT OUT AND DOESNT WORK AT ALL. I HAVE BEEN DOING ALOT OF RESEARCH AND SEE THERE IS ALOT OF ISSUES WITH PEOPLE HAVING THE SAME PROBLEMS AND THE MANUFACTURER NOT DOING ANYTHING ABOUT THE ISSUE TO FIX THEM. THIS IS A HUGE SAFTEY CONCERN AND WOULD LIKE SOME MORE FEEDBACK ON WHAT COULD BE DONE TO HAVE IT FIXED AS ITS NOT A CHEAP FIX AT ALL. THANK YOU IN ADVANCE AND HOPEFULLY WE CAN GET SOMETHING GOING FOR THIS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11395283February 8, 2021
ELECTRICAL SYSTEM
MY LIGHTS KEEP BLINKING ON AND OFF MY WINDOW KEEPS GOING UP AND DOWN THE PASSENGER WINDOW MY REMOTE STARTER SOMETIME DON'T WANT TO START
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11395318February 8, 2021
EXTERIOR LIGHTING
HAVING ISSUES WITH WATER IN RACE TRACK TAILLIGHT AND NOW. THE WHOLE RACETRACK TAIL LIGHT IS OUT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11390727January 29, 2021
POWER TRAIN
GEAR SHIFT WILL SHIFT FROM PARK TO DRIVE. VEHICLE WAS PARKED WHILE RUNNING AND SHIFTED TO DRIVE WITHOUT ANYONE IN THE VEHICLE. VEHICLE ALSO SHIFTED OUT OF GEAR WHILE STOPPED AT A TRAFFIC SIGNAL. WOULD NOT SHIFT OUT OF PARK. HAD TO SHUTOFF VEHICLE AND RESTART IT TO GET OUT OF PARK.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11388460January 16, 2021
VEHICLE SPEED CONTROL, STEERING, WHEELS
DRIVING CAR ON FREEWAY WHEN THE COMPUTER LOCKED UP SYSTEM OF AWD AND SENSORS. THE BACK TIRES WOULD NOT TURN AND CAR STARTED TO JERK AND SLOWED DOWN. THE DASH BOARD LIGHTED UP AND ALL SENSORS SAID OFF OFF OFF . THE MILEAGE SPEEDOMETER CHANGED TO KILOMETERS AND THE MAPPING SCREEN HAD THE CAR GOING IN A CIRCLE. THE STEERING WHEEL WAS STIFF AND CARS WHERE PASSING ME BY. THE CAR MADE A CLUNKING SOUND WHEN IT FIRST HAPPENED. I GOT SCARED TRYING TO FIGURE OUT WHAT TO DO. I SLOWLY GOT OUT OF TRAFFIC AND OFF THE FREEWAY TO PARK THE CAR. HAD THE TOW PERSON COME AND WE HARD TIME GETTING IT TO STAY IN NEUTRAL. I HAD TO STAY IN THE CAR SO IT WOULD NOT SHUT OFF. WHEN GOT IT TO DEALERS FOR REPAIR THE REPAIR PLACE SAID THE COMPUTER MUST HAVE RESET ITSELF AND THEY COULD NOT FIND ANYTHING WRONG?? I FEEL THIS IS A BIG PROBLEM? THIS SHOULD BE LOOKED INTO AS IT COULD BE LIFE THREATING WHEN DRIVING ALONG AND THE COMPUTER TAKES OVER LIKE THAT AND YOU HAVE NO CONTROL OF THE WHEELS. MY TOW PERSON SAW WHAT IT WAS DOING ALSO NOT JUST ME. SO I KNOW IT WAS HAPPENING. SOMETHING IS WRONG WITH THAT COMPUTER SYSTEM WHERE IT JUST SHUTS DOWN LIKE THAT. IT HAS DONE IT BEFORE ON A SMALLER AREA OF JUST THE HIGH BEAM CONTROLS BUT THIS TIME IT WAS THE WHOLE DRIVING MECHANIZM. PLEASE LOOK INTO THIS PROBLEM. I WOULD LIKE TO SEE A NEW COMPUTER OR SOMETHING DONE WITH MY CAR SO IT IS SAFER AND MORE RELIABLE. SINCERELY, JAN MILOS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11387402January 10, 2021
POWER TRAIN
WHEN I DRIVING OR JUST HIT THE GAS IT FEEL LIKE MY REAR DIFFERENTIAL TRYING TO JUMP OUT THE CAR IDK I'M PRETTY SURE IT HAS SOMETHING TO DO WITH THE HALFSHAFT SEPARATION I DEFINITELY NEED TO GET THIS LOOKED AT BECAUSE JUST GOT THE CAR 3 DAYS AGO
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11384879December 24, 2020
EXTERIOR LIGHTING
MY 2017 DODGE DURANGO HAD WATER INTRUSION IN THE LIFT-GATE TAIL LIGHT. I HAD ONE REPLACED UNDER WARRANTY AFTER I NOTICED THAT THE LIGHTS HAD FAILED AND COULD SEE THE WATER POOLING IN THE LIGHT. THE REPLACE TAIL LIGHT ALSO HAS WATER POOLING IN THE BOTTOM PART OF THE LIGHT. THE DEALER WON'T REPLACE THIS ONE FOR FREE BECAUSE THE WARRANTY HAD EXPIRED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11375630November 20, 2020
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING, FORWARD COLLISION AVOIDANCE: WARNINGS, LANE DEPARTURE: WARNING
WHILE DRIVING, THE LIGHTS ON THE DASH CONTROL PANEL (SPEED, RPM'S, BLINKERS, ETC) TURN OFF AND ON RANDOMLY MULTIPLE TIMES. WHILE DRIVING, THE LANE SENSE WILL TURN OFF AND ON RANDOMLY MULTIPLE TIMES. WHILE DRIVING, THE ACC/FXCW WILL TURN OFF AND ON RANDOMLY MULTIPLE TIMES. WHILE DRIVING, THE PASSENGER WINDOW WILL ROLL DOWN MULTIPLE TIMES. WHILE DRIVING, THE AM/FM/XM RADIO CUTS IN & OUT. THESE THINGS HAPPEN ON CITY STREETS AND THE HIGHWAY WHILE THE VEHICLE IS IN-MOTION. ISSUES TYPICALLY TAKE PLACE WHEN THE TEMPERATURE IS BELOW 30-DEGREES FAHRENHEIT. ISSUES WERE OBSERVED JANUARY 2019 FEBRUARY 2019 NOVEMBER 2019 DECEMBER 2019 JANUARY 2020 NOVEMBER 2020 SERVICE DATES WITH AUTHORIZED DODGE DEALERS INCLUDE: FEBRUARY 4, 2019 FEBRUARY 12, 2019 DECEMBER 12, 2019 DECEMBER 21, 2019 **ALL WERE UNDER WARRANTY & NONE EVER OFFICIALLY DIAGNOSED THE ISSUE. I'VE HAD THE VEHICLE TESTED BY 3 DIFFERENT DODGE DEALERS WHO TOLD ME THEY WERE UNABLE TO DIAGNOSE THE ISSUE. THE DEALERS WERE UNABLE TO PROVIDE ME WITH THE INFORMATION THEY WERE SEEING FROM THEIR DIAGNOSTICS MACHINES AS IT WAS DEEMED CONFIDENTIAL. IN ADDITION, THE FOLLOWING ISSUES ALSO OCCUR: - KEY FOBS WILL NOT START THE VEHICLE - U-CONNECT WILL NOT START THE VEHICLE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11374008November 10, 2020
EXTERIOR LIGHTING
WATER ENTERS THE REAR TAIL LIGHT TRACK LIGHTING SYSTEM, CAUSING SHORTS IN THE LED LIGHTS. I HAVE HAD IT REPLACED 2 TIMES NOW BECAUSE OF THIS DEFECT. THE NEW TRACK LIGHT HASN'T BEEN INSTALLED FOR 1 YEAR YET AND WATER HAS GOTTEN BACK INTO THE TAIL LIGHTS CAUSE SHORTAGES AND OUTAGES. THIS IS A HAZARD THAT NEEDS TO BE ADDRESSED BY DODGE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11363039October 6, 2020
ELECTRICAL SYSTEM
ALL DOORS LOCK EXCEPT FOR THE DRIVER'S DOOR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11362393October 2, 2020
EXTERIOR LIGHTING
THE LIFT GATE BRAKE LIGHT GETS MOISTURE INSIDE DURING RAIN. THE WATER BUILDS UP AND BURNS OUT THE LED LIGHTS. THIS IS A SAFETY ISSUE. YOU NEED BRAKE LIGHTS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11362173October 1, 2020
ENGINE, FUEL/PROPULSION SYSTEM, EXTERIOR LIGHTING
1. MY FUEL TANK WILL NOT FILL UP ALL THE WAY AND WILL STOP AT EACH FILL UP. I HAVE TO MANUALLY KEEP TRYING TO PUMP THE FUEL. ALMOST ALWAYS I CAN NEVER FILL FULLY UP. THIS IS A KNOWN ISSUE AND NEEDS TO BE RESOLVED. 2. I ALSO HAVE AN ISSUE WITH MY RACETRACK TAIL LIGHT WITH CONDENSATION AND WATER GETTING INSIDE. I HAVE A FAULTY LIGHT AS I HAVE HAD MY DEALER CHECK FOR CRACKS OR OPENINGS.3. AUTO START ON/OFF JERKY AND SOMETIMES DOES NOT START ON TIME AND WILL JOLT FORWARD WHEN TRYING TO ACCERATE AT STOP LIGHT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11361611September 28, 2020
SEATS
DRIVER SIDE HEADREST POPPED OUT AND WON'T GO BACK IN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11354031September 9, 2020
FUEL/PROPULSION SYSTEM
I PREVIOUSLY REPORTED A FUELING PROBLEM WITH THIS CAPLESS FUEL SYSTEM. THIS IS TO UPDATE THE INFORMATION AND PROBLEM. FUEL STILL CAN'T BE PUT INTO THE TANK. THE RELIEVE VALVE OR SOMETHING IN THE SYSTEM FORCES THE GAS STATION FUEL PUMP TO CUT OFF EVERY FEW SECONDS. THE SOLUTION FROM THE DEALER AND ONE MECHANIC IS TO REPLACE THE ENTIRE FUEL TANK AT $1500-$1600. IF YOU CAN'T PUT FUEL IN A VEHICLE THAT'S 3 YEARS OLD WITH 45K MILES, HOW CAN IT BE SAFE TO DRIVE? I BASICALLY HAVE TO STAND THERE FOR 10-15 MINUTES CLICKING THE FUEL PUMP OVER AND OVER WHILE HOLDING THE FUEL PUMP LEVER AT 1/3 ON. I NOW HAVE NO WAY TO KNOW IF THE TANK IS ACTUALLY FULL OR NOT OTHER THAN GUESSING BY HOW MANY GALLONS I THINK SHOULD BE GOING INTO THE TANK. GUESSING INCORRECTLY RESULTS IN GAS POURING OUT OF THE TANK, DOWN THE VEHICLE AND ALL OVER THE GROUND. GREAT FOR THE ENVIRONMENT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11351182August 25, 2020
EXTERIOR LIGHTING
THE RACE TRACK TAIL LIGHT HAS WATER IN IT AND CONDENSATION. THE LED LIGHTS SHORT IT OUT WHILE DRIVING AND ALMOST CAUSED AND ACCIDENT. GOT STOP BY THE COPS BECAUSE IN HIS WORDS MY LIGHTS KEEP FLICKERING IS A QUALITY CHECK DEFECT.THERES A WHOLE COMMUNITY GOING TROUGH THIS PROBLEM WE NEED A SOLUTION. THIS HAPPENS IF THE TRUCK IS STOP OR MOVING GETS WATER INSIDE THE RACE TRACK TAILED LIGHTS.WE GETTING A HURRICANE HERE IN TEXAS SO MUCH WATER MY HOUSE MIGHT NOT FLOOD BUT MY LIGHTS WILL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11343666August 6, 2020
FUEL/PROPULSION SYSTEM
THE CAPLESS (NO GAS CAP) FUEL SYSTEM WILL NOT ALLOW YOU TO PUT FUEL IN THE VEHICLE. IT HAS SOME SORT OF CHECK VALVE THAT IS FAILING AND CAUSES THE FUEL PUMP TO SHUT OFF EVEN WHEN YOU ARE RUNNING ON EMPTY. IF YOU SEARCH THE INTERNET, THERE ARE MANY COMPLAINTS ABOUT THIS SAME PROBLEM. IT STARTED AS AN OCCASIONAL PROBLEM WHEN THE VEHICLE WAS 2 YEARS OLD. NOW AT 3 YEARS OLD, THE ONLY WAY TO FILL IT, IS TO TURN THE GAS PUMP HANDLE UPSIDE DOWN WHICH CAN CAUSE GAS TO LEAK OUT ON THE SIDE OF THE VEHICLE AND THE GROUND. EVEN THIS METHOD ONLY WORKS 60% OF THE TIME. IF YOU CAN'T PUT GAS IN THE VEHICLE, YOU ARE AT RISK OF RUNNING OUT OF GAS ON A BUSY INTERSTATE WHICH IS A MAJOR SAFETY PROBLEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11340187July 18, 2020
ELECTRICAL SYSTEM
PARKSENSE MODULE FAILED. VEHICLE HAS LESS THAN 33,000 MILES. WHEN PARKSENSE BUTTON IS PRESSED IT CHIME ONCE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11338857July 12, 2020
ELECTRICAL SYSTEM, EXTERIOR LIGHTING
WATER POOLING IN TAILLIGHTS CAUSING CORROSION TO LED'S AND BURNING THEM OUT - CAN LEAD TO SHORT CIRCUIT AND POSSIBLE FIRE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11337358July 3, 2020
EXTERIOR LIGHTING
WATER ENTERED TAILGATE LIGHT HOUSING AND POOLED UP OVER TIME. THIS CAUSED SOME OF THE LIGHTS TO GO OUT. THE DURANGO HAS LESS THAN 35,000 MILES AND DUE TO IT COMING FROM CANADA THERE IS NO FACTORY COVERAGE. SEEMS AFTER LITTLE RESEARCH IT IS A VERY COMMON PROBLEM AND VERY COSTLY TO OWNERS. TO THE TUNE OF $1200 AND UP FOR DEALERSHIP REPLACEMENT AND LABOR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11329852June 20, 2020
EXTERIOR LIGHTING
THE DRIVER SIDE HEADLIGHT WENT OUT. MY CAR WAS STILL UNDER WARRANTY SO I TOOK IT IN FOR SERVICE. THEY INFORMED ME THAT THE WHOLE HEADLIGHT ASSEMBLY HAD TO BE REPLACED BECAUSE THE BALLEST WAS BAD WHICH CAUSED THE BULB TO BLOW. WITHIN TWO OR THREE WEEKS THE PASSENGER SIDE ONE WENT OUT AND WAS TOLD THE SAME THING. THE CAR WASN'T UNDER THE MANUFACTURE WARRANTY AT THAT POINT SO ENDED UP COSTING ME MONEY TO REPLACE IT. THIS IS CLEARLY A FAULT IN THE DESIGN BECAUSE THERE WAS ANOTHER CUSTOMER THERE THAT HAD THE VERY SAME ISSUE. BOTH LIGHTS WHEN YOU STARTED THE CAR THE LIGHT WOULD FLASH ON AND THEN AFTER STARTING TO DRIVE THE LIGHT WOULD THEN GO OUT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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