Dodge Durango Complaints (1998)

965 consumer complaints on file.

#10116090March 30, 2005
SEATS:FRONT ASSEMBLY:POWER ADJUST
DRIVERS POWER SEAT USES PLASTIC NUTS THAT HAVE BOTH BROKEN REQUIRING ME TO BY A NEW SEAT FOR $500. THE NUTS ARE USED TO CHANGE THE LEVEL OF THE SEAT CUSHION AND AFTER THE NUT BROKE THE SEAT RECLINES BACK WHEN I EXCELLERATE MAKING IT DIFFICULT TO DRIVE AS YOU CAN IMAGINE.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10114732March 25, 2005
SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT, SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT, SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
I WON A 1998 DODGE DURANGO 4X4. I RECENTLY HAD TO REPLACE THE BRAKES ON MY DURANGO. I HAD ONE OF THE PADS ON THE PASSENGER SIDE BREAK LOOSE FROM THE SHOE. I HAD TO REPLACE THE ROTORS AS WELL. COSTING ME $435. THE MECHANIC DOING THE WORK WANTED TO KNOW IF I HAD REPLACED THE REAR BRAKES RECENTLY. I INFORMED HIM THAT I HAD NOT. THE FRONT AND REAR WERE REPLACE AT THE SAME TIME MAYBE A YEAR EARLIER. HE SAID THERE WAS NEXT TO NO WEAR ON MY REAR BRAKES. SINCFE HAVING MY BRAKES REPLACED THERE IS THIS AWFUL GRINDING SOUND IN THE FRONT OF THE VEHICLE. I TOOK IT BACK TO THE MECHANINC AND HE SAID ALL 4 BALL JOINTS, UPPER AND LOWER, NEEDED TO BE REPLACED AT A COST OF $1400. PARTS AND LABOR. I KNOW DODGE RECALLED THE 2000-2003, BUT THIS IS REDICULOUS. I HAVE NOT READ ALOT OF COMPLAINTS ABOUT THE 2000-2003, I'VE READ MORE ABOUT THE 98-99. ALSO MY BRAKES HAVE FAILED TO ENGAGE TWICE AND THEY LOCKED UP ON ME ONCE ON DRY PAVEMENT.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10114524March 23, 2005
ENGINE AND ENGINE COOLING
OIL PRESSURE ON 1998 DURANGO KEPT DROPPING TO 0. MANY TRIPS TO DEALER WERE UNABLE TO DETERMINE CAUSE OF PROBLEM. SEPT '01, ENGINE FAILED. REPLACED ENGINE AT COST OF $4500. SLUDGE WAS FOUND IN OLD ENGINE. CHRYSLER TRIED TO SAY IT WAS BECAUSE OF IMPROPER OIL CHANGES. NOT TRUE. MARCH, 2005 OIL PRESSURE IS DROPPING TO 0 AGAIN. CAR IS AT REPAIR FACILITY. THEY SAY IT NEEDS A NEW OIL SENDING UNIT. I AM CONCERNED THAT THE ENGINE WILL FAIL AGAIN DUE TO THE APPARENT DEFECT IN THIS PARTICULAR ENGINE CHRYSLER MAKES. WHAT CAN BE DONE? DEC. 2003 WE REPLACED THE BALL JOINTS FOR $1300. FIND OUT IN 2004 THAT CHRYSLER RECALLED 2000-2003 DURANGOS FOR DEFECTIVE BALL JOINTS. WHY WERE THE 1998 AND 99 MODELS LEFT OUT? IS THIS NOT THE SAME PART AS THE 2000? CHRYSLER MERELY SAYS NO MORE INFORMATION OTHER THAN 98 IS NOT INCLUDED.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10115286March 17, 2005
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
CONSUMER WAS IN AN ACCIDENT. FOUND THAT THE BALL JOINTS WERE BAD. RECALL 04V596000 WAS ISSUED CONCERNING BALL JOINT WEAR. *AK
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10115225March 16, 2005
SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT
CONSUMER LEFT FRONT TIRE LOCKED WHILE DRIVING THE VEHICLE. CONSUMER TOOK VEHICLE TO THE DEALER , AND IT WAS DISCOVERED THAT UPPER BALL JOINTS WERE DEFECTIVE, AND WERE BEING REPAIRED.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10109498March 15, 2005
SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT, SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT, STEERING:LINKAGES:TIE ROD ASSEMBLY
BOTH UPPER BALL JOINTS HAD TO BE REPLACED DUE TO WEAR.*AK UPPER AND LOWER CONTROL ARMS AS WELL AS THE INNER TIE RODS WERE WORN AND WERE REPLACED. *TT
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10109286March 14, 2005
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT, SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT
CONSUMER'S VEHICLE EXPERIENCED SAME PROBLEM AS MENTIONED IN RECALL 04V596000 CONCERNING BALL JOINT WEAR. *AK RECALL CAMPAIGN *TC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10113888March 10, 2005
STEERING:COLUMN
THERE ARE POPPING AND CLICKING SOUNDS COMING FROM MY STEERING COLUMN AND THERE IS TOO MUCH PLAY IN THE STEERING. I BROUGHT IT TO MY LOCAL DEALER AND THEY SAID IT NEEDED TO BE REPLACED. WITH ONLY 55,000 MILES ON MY VEHICLE CHRYSLER SAID THEY WOULD NOT REPLACE THE STEERING COLUMN. THE STEERING SHOULDN'T HAVE THESE PROBLEMS WITH SUCH LOW MILEAGE. THERE IS NO PREVENTATIVE MAINTENANCE AVAILABLE FOR STEERING SO I DON'T SEE HOW THIS PROBLEM COULD HAVE BEEN AVOIDED. I WILL CONTINUE TO PRESSURE CHRYSLER TO DO THE RIGHT THING, WHICH IS TO TAKE CARE OF THEIR CUSTOMERS AND THE DEFECTIVE PARTS ON THE VEHICLES THEY'VE SOLD.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10113906March 10, 2005
SUSPENSION:FRONT:WHEEL BEARING, SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT, SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
ALL 4 BALL JOINTS ON THE VEHICLE WERE CLOSE TO FAILING AT 72,310 MILES. PLUS, AN INNER TIE ROD WAS BAD AND THE RIGHT WHEEL BEARING. THIS CAUSED THE STEERING TO BE VERY LOOSE AND IT BECAME HARD TO CONTROL. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10107500March 7, 2005
SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT
THE CONSUMERIS EXPERIENCING PROBLEMS WITH THE BALL JOINTS. THE CONSUMER IS HAVING TO REPLACE THEN EVERY 10,000 MI. ALSO, THE TIE ROD ENDS ALSO VIBRATE AND THE OWNER HAD TO REPLACE THEM, AS WELL. PROVIDE FURTHER DETAILS. *JB *TC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10109111March 2, 2005
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
THE VEHICLE WAS TAKEN TO THE DEALER FOR AN ALIGNMENT, AND MECHANIC DETERMINED THAT THE LOWER BALL JOINTS NEEDED TO BE REPLACED DUE TO DEFECTIVE PARTS. *AK MANUFACTURER NOTIFIED. *TT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10106644March 2, 2005
SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT, SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT, SUSPENSION:FRONT:WHEEL BEARING
WHILE DRIVING AT 35 MPH A GRINDING/POPPING NOISE CAME FROM THE FRONT LEFT END OF THE VEHICLE. CONSUMER PULLED OVER TO INSPECT THE NOISE, AND NOTICED THE LEFT FRONT TIRE HAD CAME OFF. THE TIRE WAS TURNED OUTWARD AND HANGING. VEHICLE WAS TOWED TO THE DEALERSHIP, WHO INDICATED THAT A BEARING WAS NEEDED. ALSO, BOTH UPPER AND LOWER BALL JOINTS WERE DEFECTIVE, AND NEEDED TO BE REPLACED. *AK *TT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10063919February 25, 2005
SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT, EQUIPMENT:MECHANICAL
REPLACED UPPER BALL JOINTS AGAIN,FIRST WAS ON 7/7/03 39,414 MILES ON MY 1998 DODGE DURANGO,NOW AGAIN 3/25/04 45,452 MILES 1ST TIME WAS UNDER WARRANTY ,NOW OUT OF WARRANTY IT COST ME 853.23 WILL I HAVE TO HAVE THEM REPLACED AGAIN @6K MILES, WE WERE NEVER TOLD THERE MAY BE A DEFECT AND TO BE CAUTIOUS. *AK THE CONSUMER DOESN'T UNDERSTAND WHY HIS VEHICLE IS BEING OMITTED FROM THE BALL JOINT RECALL. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10111946February 22, 2005
SUSPENSION:FRONT:HUB, SUSPENSION:FRONT:CONTROL ARM, SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT, SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT
RELATING TO NHTSA ACTION NUMBER : EA03023: I OWN A 1998 DURANGO WITH THE EXACT SAME CONDITIONS. I HAVE SPENT $1000 TO FIX ONE SIDE OF THE FRONT END (HUB ASSEMBLY, BALL JOINTS, CONTROL ARMS, TIE ROD ENDS - IT ALL HAD TO BE REPLACED) AND NEED TO COME UP WITH ANOTHER $1000 TO FIX EVERYTHING ON THE OTHER SIDE. WHY IS THE RECALL ONLY FOR 2000-2003 MODEL YEARS? THE PROBLEM IS REPORTED FOR MODEL YEARS 98 AND 99 - MY SEARCH ON THE NHTSA WEBSITE WAS FOR 1998 MODEL YEAR ISSUES AND THIS ISSUE IS LISTED AS A PROBLEM FOR 1998, ALTHOUGH MOST COMPLAINTS SEEM TO COME FROM MY 2000-2003 OWNERS, THAT'S NOT A REASON TO NOT FIX THE SAME EXACT PROBLEM THAT AFFECTS MY MODEL YEAR.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10111967February 22, 2005
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT, SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT
KNOCKING IN THE FRONT OF THE VEHICLE CAUSING THE TRUCK TO BECOME OUT OF ALIGNMENT. I BROUGHT IT IN TO HAVE IT CHECKED AND THEY SAID THAT I NEED TO HAVE THE BALL JOINTS TO BE REPLACED AND THAT THERE WAS A RECALL ON THIS VEHICLE FOR THIS EXACT SITUATION. I BROUGHT IT TO ALEXANDER DODGE IN FRANKLIN, TN AND THEY SAID THAT THE DEFECT DOES NOT APPLY TO MY VEHICLE BECAUSE OF THE YEAR, WHICH I FIND IT HARD TO BELIEVE THAT THE RECALL ONLY APPLIES TO 1999 AND AFTER WHEN MY VEHICLE IS A 98 AND I FIND IT HATRD TO BELIEVE THAT THE SAME PROBLEM DID NOT OCCUR TO A VEHICLE MADE THE PREVIOUS YEAR UNLESS THEY HAD CHANGED MANUFACTURERS IN BETWEEN. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10111645February 16, 2005
SUSPENSION, STEERING:LINKAGES:TIE ROD ASSEMBLY
THE CONSUMERS 1998 DURANGO NEEDED BOTH FRONT AND REAR UPPER AND LOWER BALL JOINT REPLACEMENT . *BF THE CONSUMER EXPERIENCED A SPIN OUT ACCIDENT DUE TO FRONT END INSTABILITY AND BAD TIE ROD ENDS. THE CONSUMER SUGGESTED THAT THE FRONT TIRES WORE OUT IN ONE YEAR. *SC
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10106754February 16, 2005
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT, SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT
THE CONSUMER EXPERIENCED A BALL JOINT PROBLEM. THE CONSUMER CONTACTED THE MANUFACTURER, AND WAS TOLD THAT ONLY THE 2000 THROUGH 2003 VEHICLES WERE BEING RECALLED. *AK THE RIGHT PASSENGER RIGHT SIDE LOWER AND UPPER BALL JOINTS WERE EXTREMELY LOOSE, MORE THAN THE LEFT SIDE. *SC *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10099720February 16, 2005
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT, SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT
WHILE DRIVING 55 MPH VEHICLE JERKED AND VIBRATED UNCONTROLLABLY. CONSUMER WAS ABLE TO MAINTAIN CONTROL OF THE VEHICLE, AND DROVE IT TO THE DEALER FOR INSPECTION. MECHANIC DETERMINED THAT BOTH FRONTAL UPPER AND LOWER BALL JOINTS NEEDED TO BE REPLACED, AND REPLACED IT. HOWEVER, THE PROBLEM RECURRED, AND THE UPPER AND LOWER BALL JOINTS WERE REPLACED AGAIN. *AK *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10111495February 14, 2005
SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT
VEHICLE EXPERIENCED PROBLEMS WITH THE UPPER BALL JOINTS. THE WHEELS APPEARED TO BE COMING OFF. OWNER HAD THE VEHICLE LOOKED AT BY AN INDEPENDENT MECHANIC SHOP, AND IT WAS DIAGNOSED AS DEFECTIVE BALL JOINTS. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10110263February 10, 2005
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT, SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT, SUSPENSION:FRONT:STABILIZER BAR, STEERING:LINKAGES:TIE ROD ASSEMBLY
EVENTS LEADING UP TO FAILURE: 1.) NOISE EMINATING FROM THE FRONT OF THE VEHICLE ? CLUNKING, SQUEAKING; 2.) LOOSE STEERING ASSOCIATED WITH CLUNKING; .) WANDERING AT SPEED. *AK FAILURE AND CONSEQUENCES: 1.) PRIOR TO COMPLETE FAILURE THE VEHICLE WAS DIAGNOSED BY A LOCAL DEALER AS WORN LOWER BALL JOINTS, RIGHT INNER TIE ROD END, AND SWAY BAR BUSHINGS 2.) POSSIBLE CONSEQUENCES OF NOT DETERMINING THE PROBLEM PRIOR TO FAILURE ? UNSAFE OPERATION OR LIFE THREATENING ACCIDENT DUE TO STEERING FAILURE CORRECTION: 1.) REPLACED LOWER BOTH LOWER BALL JOINTS, SWAY BAR BUSHINGS, AND THE RIGHT INNER TIE ROD END ($777.78 PARTS AND LABOR) IN LIGHT OF RECENT RECALLS REGARDING BALL JOINTS OF 2000-2003 DODGE DAKOTAS AND DURANGOS, WE BELIEVE INVESTIGATION INTO EARLIER MODELS IS WARRANTED. EXTREMELY SIMILAR SYMPTOMS ARE EVIDENT ON THE EARLIER MODELS PRIOR TO 2000 LEADING US TO BELIEVE THE PROBLEM EXISTED PRIOR TO THE 2000 MODEL YEAR. GIVEN THIS VEHICLE WAS RARELY PLACED IN EXTREME CONDITIONS (OFF-ROAD MANEUVERS, ETC.), NEVER IN AN ACCIDENT, AND WITH THE MAJORITY OF THE TIME SPENT ON PAVED ROADS, FAILURE OF BALL JOINTS AND OTHER SUSPENSION COMPONENTS IN THE 50,000 TO 60,000 MILE RANGE IS PREMATURE. WE REQUEST AN INVESTIGATION INTO INCLUDING 1998-1999 DODGE DURANGOS INTO THE FORMAL BALL JOINT RECALL AS DETAILED FOR THE 2000-2003 MODELS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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