Dodge Durango Complaints (1999)

1,967 consumer complaints on file.

#10033252August 21, 2003
POWER TRAIN:TRANSFER CASE (4-WHEEL DRIVE), SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT, SUSPENSION:FRONT:CONTROL ARM:UPPER ARM, SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT, SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR, EXTERIOR LIGHTING:BRAKE LIGHTS, ELECTRICAL SYSTEM:IGNITION:MODULE, POWER TRAIN:DRIVELINE:DRIVESHAFT, ENGINE AND ENGINE COOLING:COOLING SYSTEM, SUSPENSION:FRONT:SHOCK ABSORBER
AT 70MPH, ON I-75 IN MICHIGAN '99 DURANGO TRANSFER CASE BLEW APART CAUSING VEHICLE TO JUMP WITH SMOKE POURING OUT THE BACK OF THE VEHICLE. WAS BARELY ABLE TO GET VEHICLE UNDER CONTROL AND OFF TO SIDE OF ROAD. MECHANIC STATED FRONT DRIVESHAFT CRACKED THUS MAYBE CAUSING TRANSFER CASE CV JOINT TO GO BLOWING APART TRANSFER CASE. ANOTHER VEHICLE EXPERIENCED A FLAT TIRE AT HIGH SPEED DUE TO RUNNING OVER PIECES OF TRANSFER CASE. HAVE SPENT OVER $4000 DOLLARS IN REPAIRS TO DURANGO IN 3 YEARS INCLUDING (FRONT DRIVESHAFT, TRANSFER CASE, WATER PUMP, PCM, UPPER & LOWER BALL JOINTS, UPPER CONTROL ARMS, SWAY BAR BUSHINGS, FRONT ROTORS, BRAKES, ETC. ONLY 78,000 ON THE VEHCILE WHEN TRANSFER CASE BLEW UP. CAN I FILE A CLAIM FOR LEMON LAW REGARDING BALL JOINTS. UPPERS NEED REPLACED AGAIN.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10033280August 21, 2003
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT, SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT
1999 DODGE DURANGO,BALLJOINTS ARE OUT AT ONLY 70000 MILES.MY SERVICE PERSON TOLD ME THAT IT WAS BAD!IT COULD OF CAUSED ME TO HAVE A WRECK!WHAT IF I HAD MY KIDS WITH ME AND THEY WENT OUT AT 70M.P.H!DOES SOMEONE HALF TO BE KILLED FIRST!MAYBE IF SOMEONE LOOKS AT THIS MAYBE THEY CAN SAVE SOMEONES LIFE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10033199August 20, 2003
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
DURING THE LIFE OF MY DODGE DURANGO, I HAVE HAD TO HAVE SEVEN ELECTRIC WINDOW MOTORS REPLACED.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10033211August 20, 2003
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
INFORMATION RELEVAN TO NHTSA ACTION NUMBER: PE03032 DODGE DURANDO BALL JOINTS 0/01/02 FAILED PA SAFETY INSPECTION DUE TO WORN LOWER BALL JOINTS (BOTH RIGHT AND LEFT) AT LOCAL INDEPENDENT INSPECTION STATION. 1999 DURANDO, 26483 MILES 10/04/02 DODGE DEALER INDICATED BALL JOINTS WERE ACCEPTABLE - "ALLOWABLE PLAY IS .060"; RIGHT FRONT IS .039; LEFT FRONT IS .042" AND SUPPLIED A COPY OF BULLITIN NO: 02-04-98. NO REPAIRS WERE MADE. 10/08/02 PASSED PA SAFETY INSPECTION AT LOCAL INDEPENDENT INSPECTION USING BULLITIN NO: 02-04-98. CAR HAS EXTENDED WARRANTY WHICH WOULD COVER BALL JOINT REPLACEMENT BY DEALER. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10034066August 18, 2003
POWER TRAIN:AUTOMATIC TRANSMISSION, SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT
WHILE HAVING VEHICLE SERVICED BY A MECHANIC FOR A TRANSMISSION LEAK, MECHANIC NOTICED THAT UPPER BALL JOINT HAD WORN AND NEEDED TO BE REPLACED.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10033022August 18, 2003
SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT
RIGHT UPPER BALL JOINT WAS LOOSE IN MY 1999 DODGE DURANGO. HAD TO BE REPLACED.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10034103August 18, 2003
SUSPENSION:FRONT:HUB
WHILE DRIVING CONSUMER HEARD A NOISE THAT WAS COMING FROM LEFT WHEEL. TECHNICIAN SERVICED VEHICLE, AND NOTICED UPPER AND LOWER HUB ASSEMBLY NEEDED TO BE REPLACED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10033044August 18, 2003
SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT
THE SERVICE CENTER AT THE DODGE DEALER INFORMED ME THAT THE UPPER BALL JOINTS ON MY 1999 DODGE DURANGO NEED TO BE REPLACED. THE VEHICLE ONY HAS 46,000 GENTLE MILES ON IT. I BELIEVE THAT THE BALL JOINTS ARE EITHER DEFECTIVE OR HAVE BEEN DESIGNED UNDERSIZE.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10033076August 18, 2003
SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT
MY DURANGO STARTED TO MAKE A LOUD GRINDING NOISE FROM TIME TO TIME. THE DEALERSHIP I TOOK THE CAR TO COULD FIND NOTHING WRONG WITH IT AND WHILE DRIVING HOME AFTER PICKING IT UP THE UPPER BALL JOINT ON THE RIGHT FRONT TIRE FAILED DISCONNECTING THE TIRE FROM THE VEHICLE. MY TRUCK ONLY HAS 33,000 MILES ON IT AND I ONLY DRIVE TO AND FROM WORK. NOT ONLY WAS THE ONE THAT BROKE REPLACED BUT SO WERE THE OTHERS AS THE DEALER SAID THEY WERE ALL SHOWING WEAR. THIS SEEMS TO BE A FACTORY DEFECT AS THESE THINGS SHOULD NOT BE FAILING AT 33,000 MILES.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10032930August 16, 2003
ENGINE AND ENGINE COOLING
OUR VEHICLE HAS APPROXIMATELY 45000 MILES ON IT AT AROUND 36000 MILES THE VEHICLE EXPERIENCED A OIL PRESSURE AND ENGINE FAILURE. WE WERE TOLD BY DEALER THAT IT WAS DUE TO LACK OF MAINTENANCE, UNTRUE. WE HAD CHANGED OIL PROPERLY. WE REPLACED THE OIL PUMP NOT A COUPLE OF MONTHS LATER THE SAME PROBLEM WE HAD TO HAVE A OVERHAUL OF THE ENGINE BUT WERE TOLD THE PROBLEM WOULD PROBABLY STILL EXIST AND TO GET RID OF THE VEHICLE AROUND 4000.00 LATER WE ARE LOOKING AT A WHOLE NEW ENGINE AND POSSIBLE TRANSMISSION AT AROUND 4000. PLUS LABOR. THERE ARE TOO MANY COMPLAINTS ABOUT THIS VEHILCE AND IT'S ENGINE TO IGNORE. WHAT WRONG WITH DODGE? SOMEONE MUST NEED TO DIE IN A ACCIDENT FOR THIS TO BE RECALLED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10032891August 15, 2003
SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT
DEFECTIVE UPPER CONTROL ARM BALL JOINT. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10032899August 15, 2003
VEHICLE SPEED CONTROL, ELECTRICAL SYSTEM, STEERING:LINKAGES:TIE ROD ASSEMBLY
SEVERAL MONTHS AGO, I TOOK MY 1999 DODGE DURANGO IN FOR A "CHECK ENGINE" LIGHT MALFUNCTION. THE DEALER INFORMED ME THAT THE SPEED SENSOR WAS BAD, AND WOULD NEED TO BE REPLACED. ADDITIONALLY, THEY ALSO INFORMED ME THAT THE INNER TIE ROD ENDS WERE WORN AND WOULD ALSO NEED REPLACEMENT. I WAS EXTREMELY SHOCKED TO HEAR THIS. AT LESS THAN 38000 MILES, THIS SUV SHOULD NOT BE EXPERIENCING PROBLEMS WITH SUCH A MAJOR SUSPENSION COMPONENT. I ASKED THE TECHNICIAN TO SHOW ME WHAT HE WAS TALKING ABOUT AND HE PROCEEDED TO SHOW ME THE AMOUNT OF PLAY IN MY FRONT SUSPENSION DUE TO THIS FAULTY COMPONENT. WHEN I INQUIRED AS TO WHY THERE WAS NO GREASE FITTING ON MUCH OF THE FRONT END, HE REPLIED "THATS THE WAY DODGE DESIGNS EM" AND LEFT IT AT THAT. I OPTED TO PERFORM THE WORK MYSELF SO AS TO SAVE THE OUTRAGEOUS LABOR CHARGES HERE IN CALIFORNIA, AND ALSO TO ENSURE THAT A HIGHER QUALITY PART WAS INSTALLED THAT INCLUDED GREASE FITTINGS. SHORTLY AFTER I COMPLETED THE REPAIRS, I BEGAN SEARCHING THE INTERNET FOR SIMILAR EXPERIENCES FROM OTHER DURANGO OWNERS. ALSO TO MY SURPRISE, I FOUND A SUSTANTIAL NUMBER OF COMPLAINTS ABOUT THE FRONT SUSPENSION ON THIS SUV, AND ALSO FOR MODELS OF OTHER YEARS. ANY AUTO MANUFACTURER WHO INSTALLS NON GREASABLE SUSPENSION COMPONENTS ON AN SUV DESIGNED TO GO OFFROAD IS SIMPLY ENGAGING IN COST CUTTING MEASURES AT THE EXPENSE OF THEIR CUSTOMERS LIVES. I BELIEVE THAT MY WIFE,FAMILY AND I WERE LUCKY THAT THIS ISSUE WAS IDENTIFIED EARLY AND THERE WERE NO ACCIDENTS OR FATALITIES. IT COULD HAVE BEEN MUCH MORE SERIOUS. ADDITIONALLY, I AM CURIOUS AS TO WHY A TECHNICIAN WOULD EVEN INSPECT THE FRONT END ON A VEHICLE THAT WAS BROUGHT IN FOR A SIMPLE ELECTRICAL PROBLEM. UNLESS THE TECHNICIAN EXPECTED THE DAMAGE AND NOTING THE MILAGE ON THE TRUCK, SIMPLY INSPECTED THE COMPONENTS ON HIS OWN, I FIND IT HARD TO BELIEVE THAT THIS WOULD OCCUR OTHERWISE.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10029990August 15, 2003
STEERING:LINKAGES:TIE ROD ASSEMBLY, SUSPENSION, EXTERIOR LIGHTING:HEADLIGHTS:SWITCH, POWER TRAIN:AUTOMATIC TRANSMISSION
WHEN THE BRAKES WERE APPLIED, THE FRONT END PULLED EXCESSIVELY TO THE RIGHT OR LEFT. ALSO, WHEN MAKING TURNS, CONSUMER HEARD A LOUD "GRINDING" COMING FROM THE FRONT END. DEALER DIAGNOSED THAT THE ENTIRE FRONT END NEEDED TO BE REPLACED DUE TO BALL JOINT FAILURE. *AK THE WHINING NOISE WAS HEARD WHEN GOING AROUND CURVES. THE MARKER LIGHTS HAD BECOME INOPERATIVE WHEN PULLING OUT OF "INT" SWITCH AND THE HEAD LAMP SWITCH WAS REPLACED, AND UPON ACCELERATION, THERE WAS A PINGING NOISE IN THE PASSING GEAR. *SCC. THE TIE RODS WERE ALSO REPLACED.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10030106August 15, 2003
SUSPENSION:FRONT
THERE WAS A TICKING NOISE IN THE FRONT END OF THE VEHICLE WHEN THE WHEELS WERE TURNED. *AK THE CONSUMER READ NUMEROUS REPORTS FROM OTHER OWNERS THAT THIS WAS THE FIRST SIGN OF A MAJOR FRONT END PROBLEM. *SCC *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10031289August 15, 2003
SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT, SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
THE DEALER NOTICED THAT UPPER AND LOWER BALL JOINTS WERE WORN OUT AT 55,000. *AK. THE DEALER STATED THE BALL JOINT WEAR WAS NORMAL. CONSUMER DISAGREED BEING AS THOUGH HE OWNED TWO OTHER CHRYSLER VEHICLE'S WITH 127,000 AND 155,000 MILES ON THEM AND THE BALL JOINTS HAD NOT WORN OUT. *PH *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10031297August 15, 2003
SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT, SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
CONSUMER STATED THAT VEHICLE WAS TAKEN IN FOR A OIL CHANGE AND WAS PULLING TO THE RIGHT. DEALER STATED THAT UPPER AND LOWER BALL JOINTS HAVE 2 INCHES OF PLAY, WHICH COULD HAVE CAUSED THE PULLING TO THE RIGHT. *AK UPPER AND LOWER BALL JOINTS WERE REPLACED.*TS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10031364August 15, 2003
SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT
THE FRONT BALL JOINTS WORE OUT. THE DEALER WAS NOTIFIED. *AK *SCC *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10029827August 15, 2003
SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT, SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT, TIRES
THE CONSUMER TOOK THE VEHICLE FOR AN ALIGNMENT, AND THE TECHNICIAN STATED THE LOWER AND UPPER BALL JOINTS NEEDED TO BE REPLACED. THIS WOULD COST ABOUT 1,300.*AK WHILE TRAVELING 65 MPH, THE FRONT LEFT TIRE COMPLETELY CAME APART. CONSUMER HAD TO PURCHASE 2 SETS OF TIRES DUE TO THE FRONT SUSPENSION WEARING THE TIRES. CONSUMER WOULD LIKE TO BE REIMBURSED FOR THE TOTAL OF 4 TIRES PURCHASED. *PH *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10034008August 14, 2003
WHEELS, POWER TRAIN:AXLE ASSEMBLY
VEHICLE'S LEFT REAR WHEEL SEPARATED FROM AXLE CAUSING VEHICLE TO GO OUT OF CONTROL. *MR THE CONSUMER HAD GONE AROUND A SMALL BEND AND THE VEHICLE PULLED TO THE LEFT. AS THE CONSUMER TRIED TO STEER BACK INTO THE LANE, THE VEHICLE WENT INTO THE RIGHT LANE. THE CONSUMER HAD NO CONTROL OF THE STEERING. THE CONSUMER APPLIED THE BRAKES BUT THE VEHICLE DIDN'T SLOW DOWN, INSTEAD IT WENT OUT CONTROL AND TRAVELED BACKWARDS FACING TRAFFIC, THE VEHICLE HIT A BARRIER WALL OF THE BRIDGE ON THE DRIVERS SIDE, BOUNCED OFF THE WALL, SPUN AROUND AGAIN, AND HIT THE BARRIER WALL AGAIN IN THE REAR LEFT SIDE. THE VEHICLE SPUN AROUND AGAIN AND ENDED BACK ON THE INTERSTATE. THE LEFT REAR WHEEL HAD SEPARATED FROM THE VEHICLE AND WAS FOUND ACROSS THE HIGHWAY. A WITNESS STATED THAT IT APPEARED AS IF THE REAR AXLE CRACKED AND THE LEFT REAR WHEEL WENT AT AN OPPOSITE ANGLE OF THE VEHICLE. *SCC *JB
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10033901August 14, 2003
ELECTRICAL SYSTEM:WIRING:INTERIOR/UNDER DASH
CONSUMER HAD NOTICED WHILE DRIVING THAT AN ERROR MESSAGE WAS DISPLAYED ON THE DASHBOARD REGARDING THE ODOMETER, INDICATING "NO BUS READING." ALSO WHEN DRIVING WITHOUT PRIOR WARNING VEHICLE WILL STALL. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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