Dodge Durango Complaints (2003)

339 consumer complaints on file.

#10422438August 29, 2011
ENGINE AND ENGINE COOLING, ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2003 DODGE DURANGO. THE CONTACT STATED THAT WHILE DRIVING 50 MPH, THE HEATER FAILED TO FUNCTION. THE CONTACT ALSO STATED THAT THE CONNECTING WIRES FOR THE FAN RESISTORS WERE MELTED. THE VEHICLE WAS NOT TAKEN TO HAVE THE FAILURE DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 85,000 AND THE CURRENT MILEAGE WAS 115,000.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10419685August 16, 2011
EXTERIOR LIGHTING
TL* THE CONTACT OWNS A 2003 DODGE DURANGO. THE CONTACT STATED THAT THE EXTERIOR LIGHTS WERE INOPERATIVE. IN ADDITION, THE LOCKS, ALARM SYSTEM AND WINDSHIELD WIPERS WERE DEFECTIVE. A LOCAL MECHANIC STATED THAT THE CENTRAL TIMER MODULE WOULD NEED TO BE REPLACED. THE CONTACT ALSO STATED THAT THE VEHICLE WAS NOT INCLUDED IN THE RECALL ASSOCIATED WITH NHTSA CAMPAIGN ID NUMBER 02V322000 (EXTERIOR LIGHTING:HEADLIGHTS:SWITCH). THE MANUFACTURER DENIED ANY ASSISTANCE, BUT THE VEHICLE WAS REPAIRED. THE FAILURE MILEAGE WAS 83,926 AND THE CURRENT MILEAGE WAS 85,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10417533August 10, 2011
ENGINE AND ENGINE COOLING
2003 DODGE DURANGO. CONSUMER STATES PROBLEM WITH BLOWN HEAD GASKET *TGW
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10415411July 27, 2011
VISIBILITY
TL* THE CONTACT OWNS A 2003 DODGE DURANGO. THE CONTACT STATED THAT WHILE DRIVING THERE WAS A BURNING ODOR ENTERING THE VEHICLE AS THE BLOWER MOTOR STOP RUNNING. THE VEHICLE WAS TAKEN TO A LOCAL REPAIR SHOP WHO DIAGNOSED THAT THE RESISTOR WAS DEFECTIVE AND NEED TO BE REPLACED. TWO MONTHS LATER, THE FAILURE RECURRED BUT AND CAUSED THE WIRES TO BECOME COMPLETELY MELTED. THE CONTACT ADDED THAT THE WIRING BECAME SO HOT THAT IT BURNED TO THE TOUCH. A REPAIR KIT WAS INSTALLED BUT IT FAILED TO REMEDY THE PROBLEM. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE WHO DID NOT OFFER ANY ASSISTANCE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 148,000 AND THE CURRENT MILEAGE WAS 154,000.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10390489March 17, 2011
ENGINE AND ENGINE COOLING:ENGINE
TL*THE CONTACT OWNS A 2002 DODGE DURANGO. THE CONTACT STATED THAT WHILE DRIVING 35 MPH, THE VEHICLE BEGAN TO SPUTTER AND FUNCTION WITH RESISTANCE. THE VEHICLE WAS TAKEN TO A LOCAL MECHANIC AND THE DIAGNOSTIC TEST CONFIRMED THAT THE ENGINE HAD A SLUSH LIKE OIL BUILD UP. THE CONTACT WAS INFORMED THAT THE ENGINE NEEDED TO BE REPLACED AT HIS EXPENSE FOR $6500. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS NOT CONTACTED. THE VIN WAS UNAVAILABLE. THE FAILURE MILEAGE WAS 47,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10377010January 18, 2011
EXTERIOR LIGHTING
TL*THE CONTACT OWNS A 2003 DODGE DURANGO. THE RIGHT SIDE OF THE VEHICLE WAS REPAIRED DUE TO BODY DAMAGE AND THE CONTACT WAS TOLD THAT THE RIGHT TURN SIGNAL WAS NOT WORKING. THE WINDSHIELD WIPERS, HEADLIGHTS AND TURN SIGNALS ALSO STOPPED WORKING. THE CONTACT TOOK THE VEHICLE TO THE DEALER WHO STATED THAT THE CENTRAL TIMING MODULE FAILED. RECALL CAMPAIGN NUMBER 02V322000, EXTERIOR LIGHTING: HEADLIGHT SWITCH WAS RELATED TOT HE FAILURE; HOWEVER, THE MANUFACTURER STATED THAT THE VIN WAS NOT A PART OF THE RECALL. THE FAILURE MILEAGE WAS 81000 AND THE CURRENT MILEAGE WAS 84000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10374108January 4, 2011
SEAT BELTS
TL*THE CONTACT OWNS A 2003 DODGE DURANGO. WHILE THE VEHICLE WAS PARKED, THE DRIVER SIDE SEATBELT WAS BEGINNING TO WEAR. THE DEALER STATED THAT THE CONTACT WOULD BE RESPONSIBLE FOR REPAIR COSTS. THE VEHICLE HAD NOT BEEN REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 45,000 AND THE CURRENT MILEAGE WAS 65,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10369471December 7, 2010
EXTERIOR LIGHTING
TL* THE CONTACT OWNS A 2003 DODGE DURANGO. THE CONTACT STATED THAT THE FRONT HEADLIGHTS WERE TOO LOW TO PROPERLY SEE THE ROADWAY WHEN DRIVING AT NIGHT. THE CONTACT TOOK THE VEHICLE TO AN INDEPENDENT MECHANIC AND WAS ADVISED THAT THE CENTRAL TIMER MODULE ON THE VEHICLE WAS FAILING AND WAS ALSO UNDER RECALL. THE CONTACT WAS INFORMED BY THE MANUFACTURER THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN ID NUMBER: 02V322000 (EXTERIOR LIGHTING:HEADLIGHTS:SWITCH).THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 155,632.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10347756August 6, 2010
EXTERIOR LIGHTING:HEADLIGHTS:SWITCH, ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
TL* THE CONTACT OWNS A 2003 DODGE DURANGO. THE CONTACT WAS TRAVELING IN INCLEMENT WEATHER WHEN THE HEADLIGHTS AND INSTRUMENT PANEL LIGHTS FAILED. THE VEHICLE WAS TAKEN TO A LOCAL REPAIR FACILITY FOR DIAGNOSIS. THE MECHANIC ADVISED THAT THE FAILURE WAS CAUSED BY THE CTM. THE CONTACT INQUIRED WITH THE MANUFACTURER ABOUT NHTSA CAMPAIGN ID NUMBER: 02V322000 (EXTERIOR LIGHTING: HEADLIGHTS: SWITCH) BUT WAS ADVISED HIS VIN WAS NOT INCLUDED IN THE RECALL. THE MANUFACTURER WOULD NOT PROVIDE ANY FURTHER ASSISTANCE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGES WERE 51,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10347240August 4, 2010
STEERING
TL* THE CONTACT OWNS A 2003 DODGE DURANGO. THE CONTACT STATED WHEN DRIVING AT VARIOUS SPEEDS, THE STEERING WHEEL WOULD SPORADICALLY BECOME VERY DIFFICULT TO TURN. THE VEHICLE WAS TAKEN TO A LOCAL REPAIR FACILITY WHERE THE MECHANIC ADVISED THAT THE INTERMEDIATE STEERING SHAFT HAD TWISTED AND WOULD NEED TO BE REPLACED. THE MANUFACTURER ADVISED THE VEHICLE WAS NOT UNDER RECALL AND WOULD NOT PROVIDE ANY ASSISTANCE. THE VEHICLE WAS NOT REPAIRED. THE CONTACT WAS CONCERNED WITH THE FAILURE POTENTIALLY LEADING TO A CRASH. THE FAILURE MILEAGE WAS 67,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10346163July 29, 2010
EXTERIOR LIGHTING, INTERIOR LIGHTING
2003 DODGE DURANGO: AFTER ABOUT 15 MINUTES OF DRIVING WE HEAR CLICKING NOISES AND SEE LIGHTS (EXTERIOR AND INTERIOR) FLICKERING. STARTS WITH JUST A FEW CLICKS AND FLICKERS AND THEN BECAME WORSE THE LONGER WE DRIVE. TOOK IT TO A SHOP, THEY COULDN'T FIND A PROBLEM. HAPPENED AGAIN A WEEK LATER (VEHICLE NOT DRIVEN MUCH AT NIGHT) AND RETURNED TO SHOP. STILL COULDN'T FIND A PROBLEM SO THEY RESEARCHED AND FOUND MULTIPLE SIMILAR COMPLAINTS REGARDING THE CENTRAL TIMING MODULE. CHECKED WITH THE DEALERSHIP, OURS NOT COVERED UNDER THE RECALL. DEALERSHIP SAID $550 TO FIX. THIS IS NOT THE FIRST (OR SECOND, THIRD, FOURTH, OR FIFTH) PROBLEM WE'VE HAVE WITH THIS VEHICLE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10345993July 28, 2010
ENGINE AND ENGINE COOLING:ENGINE
ROCKER ARM COMES OFF. RESEARCHING ON THE INTERNET THIS IS A COMMON PROBLEM. HOW MANY PEOPLE DOES IT TAKE TO GET KILLED DUE TO ROCKER ARM COMING OFF AND STOPPING IN TRAFFIC? I DO NOT UNDERSTAND WHY THIS PROBLEM CONTINUES WITH NO ACTION. I NOTICED ONE OF THE QUESTIONS ON THIS WEBSITE ASK IF THERE WERE ANY INJURIES OR DEATHS. I GUESS A NUMBER OF THESE MUST HAPPEN BEFORE ANYTHING IS DONE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10343934July 19, 2010
ELECTRICAL SYSTEM, VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM:FAN/MOTOR
BLOWER MOTOR COMPLETELY STOPS WORKING DUE TO BLOWER MOTOR RESISTOR AND ATTACHED WIRING PIGTAIL COMPLETELY BURNING OUT. THIS PROBLEM HAS OCCURRED EVERY 12 -18 MONTHS OVER THE LAST FIVE YEARS OF OWNERSHIP. THE FAILURE REQUIRES THE REPLACEMENT OF A RESISTOR(PART # 5061575AA) AND WIRING HARNESS CONNECTOR KIT.(PART # 5017124AC) IT IS MY UNDERSTANDING FROM THE MECHANICS WHO HAVE MADE THESE REPAIRS THAT ALL OR PART OF THE PARTS REQUIRING REPLACEMENT HAVE OVERHEATED TO THE EXTENT OF MELTING AND/OR BURNING PRIOR TO FAILURE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10341996July 8, 2010
ENGINE AND ENGINE COOLING:ENGINE
I OWN A 2003 DODGE DURANGO, AND HAVE ALWAYS PROVIDED PROPER MAINTENANCE FOR THE VEHICLE - OIL CHANGES, TUNE-UP ETC. ON JULY 4, 2010 I STARTED THE VEHICLE AND NOTICED A TAPPING SOUND AND THE OIL LIGHT STARTED FLASHING. I HAD THE VEHICLE TOWED TO AN AUTO REPAIR FACILITY, ONLY TO FIND OUT THAT THERE WAS A MUDDY SLUDGE BUILD UP IN THE OIL PAN WHICH WAS CLOGGING THE OIL PICK-UP SCREEN. THE VEHICLE ONLY HAS 70K ORIGINAL MILES ON IT AND HAS HAD REGULAR OIL CHANGES AND I DON'T BELIEVE THAT SHOULD HAVE HAPPENED. UPON CHECKING VARIOUS, I NOTICED THAT THERE WAS A PATTERN WITH SLUDGE BUILD UP IN THIS PARTICULAR VEHICLE. I BELIEVE THAT THE AUTO MANUFACTURER SHOULD RECALL THESE VEHICLES AND RECOGNIZE AND RECTIFY THE PROBLEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10329388May 8, 2010
ENGINE AND ENGINE COOLING
I HAVE AN 03 DODGE DURANGO AND EVER SO OFTEN WHEN I MAKE A STOP THE RPM GO UP AND DOWN AND MAKES IT WANT TO SHUT OFF AND THERE'S TIMES WHERE IT ACTUALLY CUT OFF AND SOME DAYS WHEN I WANT TO PULL OFF IT WONT MOVE UNLESS I SIT THERE AND LET IT WARM FOR AT LEAST 2-5 MINUTES LUGS HAVE STARTED TO POP OFF HAD A DIAGNOSTIC AND THEY FOUND NOTHING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10327785April 27, 2010
ELECTRICAL SYSTEM, EXTERIOR LIGHTING, LATCHES/LOCKS/LINKAGES, VISIBILITY, TRACTION CONTROL SYSTEM
1. THE HEADLIGHTS, PARKLIGHTS, FOGLIGHTS, INTERIOR LIGHTS, DOOR LOCK SWITCH, 4WD, KEY FOB, OR INTERMEDIATE WIPERS WOULD NOT WORK AT ALL. LUCKILY THE VEHICLE WAS AT A LOW SPEED AND NOT IN MOTION ON A HIGHWAY WHEN THE INCIDENT TOOK PLACE. 2. IT ONLY OCCURRED ONE TIME, BUT WHAT IF I HAD BEEN DRIVING ON THE ROADWAY. 3. THE CENTRAL TIMER MODULE (CTM) WAS REPLACED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10327298April 24, 2010
ENGINE AND ENGINE COOLING:ENGINE
WHILE DRIVING MY 2003 DODGE DURANGO IN WHICH I AM FINANCING THE VEHICLE SINCE 2007 APRIL, WITHOUT WARNING MY OIL LIGHT CAME ON AND THE CAR STARTED TO SHAKE AND THE ENGINE WAS BANGING REALLY BAD. THE ENGINE DIED ON ME., I WAS STUCK ON A BRIDGE WITH 6 CHILDREN 100 MILES FROM HOME. THE VEHICLE WAS WELL MAINTAINED AND HOW COULD THIS HAPPEN. NOW I AM STUCK PAYING FOR A TRUCK THAT I CAN NOT USE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10327303April 24, 2010
SEATS
INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6) OWNERS OF 1999-2003 DODGE DURANGO OWNERS ARE REPORTING A PROBLEM WITH THE FRONT POWER SEATS. MANY OWNERS EXPERIENCE A "ROCKING BACK AND FORTH" OF THE SEATS WHEN ACCELERATING AND STOPPING. MY VEHICLE HAS THIS PROBLEM. IT TURNS OUT THERE IS A "WASHER" THAT KEEPS THE ROD THAT CONNECTS TO THE POWER SEAT MOTOR UNIT UNDER THE SEAT. THERE IS A HEX SHAPED WASHER THAT HOLDS THE ROD IN PLACE. THIS HEX SHAPED WASHER SNAPS AND BREAKS OFF. THE RESULT IS A WHIP-LASH TYPE JERK WHEN COMING TO AN ABRUPT STOP. THE DEALERSHIPS ARE AWARE OF THE PROBLEM AS IT IS COMMON AND SUGGEST THAT THE COST OF REPAIR CAN BE ANYWHERE FROM $500 TO $700 FOR PART AND LABOR. THE FIX SUGGESTED BY DEALERSHIPS IS TO REPLACE THE MOTOR, THOUGH IT IS THE HEX NUT HOLDING THE ROD FROM THE MOTOR THAT IS THE CULPRIT. THE FIX SIMPLY REQUIRES A NEW HEX WASHER WHICH IS CONNECTED TO THE SEAT BRACKET ALONG WITH NEW BOLTS. THIS IS POTENTIALLY A VERY DANGEROUS DEFECT IN THAT IN AN ACCIDENT OR EMERGENCY BRAKING THE DRIVER AND PASSENGER IS WHIPPED FORWARD AND BACK WHICH CAN CAUSE INJURY TO THE NECK AND BACK. ATTACHED ARE LINKS TO A SITE WHICH DESCRIBES A FIX TO THE PROBLEM AND ANOTHER LINK, WHICH IS ONE OF MANY ON THE WEB, WHICH ILLUSTRATES CONCERNS AND COMPLAINTS ON THIS PROBLEM. HTTP://WWW.CARSURVEY.ORG/REVIEWS/DODGE/DURANGO/R33777/COMMENTS/ HTTP://WWW.CRAIGCENTRAL.COM/DURANGO/SEAT.ASP [XXX] *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10327170April 23, 2010
ENGINE AND ENGINE COOLING:ENGINE, EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
I HAVE CONTACTED THE DODGE DEALER AND THEY SAID THAT THE ONLY FOR MY VEHICLE IS THE WINDSHIELD WIPER MOTOR. I HAVE THE SAME ISSUES AS THE ONLY RECALLS AND DEFECTS AS WELL. THE UNINTENDED ACCELERATION THAT WILL CAUSE A CRASH AND THE IDLING OF THE ENGINE WHILE IN PARK AND THE LIST GOES ON AND ON. FEAR FOR THE SAFETY OF ME AND MY KIDS WHAT AM I SUPPOSE TO DO. I AM LEASING THIS VEHICLE I FEEL LIKE I'M PAYING FOR A LEMON. I CAN'T ENJOY LIFE WITH MY KIDS THEY ARE THE MAIN REASON I GOT A TRUCK IN THE FIRST PLACE. HELP PLEASE I DON'T KNOW WHAT TO DO. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10326938April 22, 2010
ENGINE AND ENGINE COOLING:ENGINE, SUSPENSION:FRONT, FUEL SYSTEM, GASOLINE, TIRES, EQUIPMENT
I HAVE TO STOP FAR AWAY FROM A VEHICLE FEAR OF RUNNING IN THE BACK OF THEIR VEHICLE. IT DOESN'T SEEM TO WANT TO STOP SOMETIME, THIS HAS BEEN HAPPENING FOR AWHILE NOW ALOT RECENTLY. IT CUTS OFF ON ME IF I GET IN THE HIGHWAY SO EMBARRASSING AND WHEN THAT HAPPENS I ONLY CAN TAKE OFF SLOW. WHICH CAUSES ME TO EXIT THE HIGHWAY AND NOT GET BACK ON. I HAD BOUGHT A CAR VACUUM AND IT STATED SMOKING ON ME, I WAS USING THE SOCKET IN THE ARM REST. I HAVE ALOT OF PROBLEMS WHEN I USE THE A/C OR HEAT IT CUTS OFF ON ME AND IT STALLS TO TAKE OFF,IT'S SCARY FOR ME AND MY KIDS. IT RAMS BY IT'S SELF AND IT ACTS AS IF IT'S GONE CUT OFF AND MOST OF THE TIME IT DO. IT MAKE THIS PUTTING SOUNDS WHEN IT'S GOING TO CUT OFF OR EVEN WHEN IT STOPS ON ME. THE DEALER REPLACE THE CADILLAC CONVERTER AND MY OXYGEN SENSORS. I ALSO GOT A TUNE UP AND TWO OF THE FUEL INJECTORS REPLACE NEW PARTS, THAT I PAID FOR MYSELF. IT FEELS LIKE MY FRONT SUSPENSION IS MESSED UP I HAD MY BRAKES CHECKED AND THEY ARE NOT BAD, BUT YOU CAN FEEL IT WHEN YOU PRESS ON THE BRAKES SOMETHING IS NOT RIGHT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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