Dodge Durango Complaints (2001)

665 consumer complaints on file.

#10326338April 15, 2010
ELECTRICAL SYSTEM:IGNITION, POWER TRAIN:AUTOMATIC TRANSMISSION:LEVER AND LINKAGE:COLUMN SHIFT
2001 DODGE DURANGO WITH RECALL FOR THE IGNITION/PARK INTERLOCK SYSTEM. *KB IN 2008 THE CONSUMER SCHEDULED AN APPOINTMENT TO HAVE THE RECALL PERFORMED REGARDING THE IGNITION/PARK INTERLOCK SYSTEM. ON FEBRUARY 16, 2010, THE IGNITION MALFUNCTIONED. THE KEY WOULD NOT GO COMPLETELY IN THE IGNITION, THEREFORE, HE WAS UNABLE TO START OR MOVE THE VEHICLE. THE VEHICLE WAS TOWED TO THE DEALERSHIP. THE CONSUMER WAS THEN INFORMED THAT THE IGNITION TUMBLER COULD NOT BE REPAIRED BECAUSE ONE OF THE METAL BARS IN THE TUMBLER HAD JAMMED IN THE LOCKED POSITION AND THAT A NEW TUMBLER WAS NEEDED. THE CONSUMER WAS CERTAIN THAT THE MALFUNCTION OF THE TUMBLER WAS CAUSED BY THE REPAIR TO THE IGNITION/PARK INTERLOCK SYSTEM. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10316449March 4, 2010
VEHICLE SPEED CONTROL
S10 APPROPRIATE HANDLING RE TOYOTA THROTTLE CONTROL PROBLEM OWNER OF A 2001 DODGE DURANGO SLT EXPERIENCE SIMILAR PROBLEM. *KB THE CONSUMER STATED HE EXPERIENCED A SERIES OF UN-COMMANDED RPM SURGES WHILE IN AND OUT OF CRUISE CONTROL. THE SURGE WOULD BE AS MUCH AS 800 RPM AND ALMOST RESULTED IN AN ACCIDENT MORE THAN ONCE. IT TOOK THE DEALER FIVE SERVICE CALLS TO FINALLY DISCOVER THE PROBLEM. THE DISCOVERY HAPPENED ONLY AFTER THE CHECK ENGINE LIGHT STAYED ON LONG ENOUGH FOR THE SERVICE DEPARTMENT TO DOWNLOAD AN ERROR CODE FROM THE POWERTRAIN CONTROL MODULE (PCM). THE SURGE WAS CAUSED BY A FAILING AND/OR FAILED THROTTLE POSITION SENSOR (TPS). THE TPS RECENTLY FAILED AGAIN, BUT THIS TIME THE SURGES DID NOT EXCEED 300 RPM BEFORE THE SOURCE OF THE FAILURE WAS CONFIRMED. AS IN THE INITIAL FAILURE, AND EVEN THOUGH THE TPS WAS SUSPECT, THE SERVICE DEPARTMENT WAS NOT ABLE TO IDENTIFY THE PROBLEM UNTIL THE CHECK ENGINE LIGHT CAME ON. THE CONSUMER BELIEVED THE PCM WAS NOT PROGRAMMED TO DETECT A FAILING TPS. AS A RESULT, THE PCM CONTINUED TO REACT TO SPURIOUS SIGNALS FROM THE TPS, RESULTING IN UN-COMMANDED RPM INCREASE WHICH CONTINUED UNTIL A HARD FAILURE OF THE TPS WAS DETECTED. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10314686February 26, 2010
ELECTRICAL SYSTEM
I HAD A COMPLAINT FOR INVESTIGATION ON A DURANGO. THE FOLLOWING IS FROM THE NHTSA NOTIFICATION OF CASE CHANGE (ALL TIMES ARE GMT-0500) PROJECT: NHTSA HOTLINE CENTER CASE: COMMENTS FROM ODI WEB USER CASE NUMBER: [XXX] DATE: 02/26/2010 TIME: 16:06:15 CREATION DATE: 02/22/2010 CREATION TIME: 14:19:39 DESCRIPTION: ENTERED ON 02/26/2010 AT 16:06:15 EST (GMT-0500) BY B.KEARSE: THEN.... NOTIFICATION OF CASE ESCALATION (ALL TIMES ARE GMT-0500) PROJECT: NHTSA HOTLINE CENTER CASE: COMMENTS FROM ODI WEB USER CASE NUMBER: [XXX] ESCALATION: NONE STATUS: CLOSED DATE: 2010-02-26 TIME: 16:06:15 CREATION DATE: 2010-02-22 CREATION TIME: 14:19:39 DESCRIPTION: ENTERED ON 02/26/2010 AT 16:06:15 EST (GMT-0500) BY B.KEARSE: THE CASE WENT FOR FURTHER INVESTIGATION AND WITH THE SAME TIME MARK....IT WAS CLOSED. NO ONE INVESTIGATED THIS. NO ONE CARES. PEOPLE ARE DYING FROM THE NHTSA'S NEGLIGENCE. EVERYONE TAKE NOTE THAT THE NHTSA HAS BEEN INFORMED OF THIS POTENTIALLY DEADLY DEFECT! *TR
Crash:
No
Fire:
No
Injuries:
4
Deaths:
0
#10308683February 11, 2010
EXTERIOR LIGHTING, VISIBILITY
2001 DURANGO HAD HEADLIGHT AND WINDSHIELD WIPER FAILURE AT NIGHT IN THE RAIN AT 60 MILES AN HOUR. THE CENTRAL TIMING MODULE WENT OUT. WE COULDN'T SEE TO DRIVE AND ONCOMING DRIVERS COULDN'T SEE US. ITS WAS LIKE BEING BLINDFOLDED. YOU CANT NAVIGATE THE HIGHWAY WITHOUT HAVING THE ABILITY TO SEE.THE NHTSA WAS NOTIFIED, AND THEY TOLD ME THAT UNLESS AN INVESTIGATOR FINDS A TREND, THEY CANT ISSUE A RECALL. UPON LOOKING AT THEIR WEBSITE I HAVE FOUND OVER 100 COMPLAINTS FOR THIS... WHICH TO ME IS A TREND. I GUESS SOMEONE HAS TO DIE BEFORE THIS WILL BE TAKEN SERIOUSLY. I CALLED THE DODGE CORP. OFFICE AND THEY ARE AWARE OF THE ISSUE BUT UNTIL THE NHTSA MAKES THEM RECALL, THEY WONT. SHAME ON DODGE AND THE NHTSA FOR NOT FIXING THE DEFECT. THIS IS NOT AN INCONVENIENCE DEFECT, THIS IS A SAFETY DEFECT. IF YOU HAVE PROBLEMS WITH YOUR LIGHTS,WIPERS, ELECTRICAL SYSTEM PLEASE POST COMPLAINT SO THAT THE NHTSA WILL FINALLY SEE A TREND. THIS POTENTIALLY FATAL DEFECT MUST BE RECOGNIZED! PLEASE INVOLVE YOUR LOCAL MEDIA IF YOU GET NO RESPONSE WITH THE NHTSA. THE TIME FOR BAILOUTS TO THE CAR COMPANY'S' IS OVER IF THEY AREN'T REQUIRED TO MANUFACTURE A SAFE PRODUCT! THE NHTSA SAID THEY RECEIVE OVER 500 COMPLAINTS A DAY. WITH THAT MANY COMPLAINTS COULD THEY BE MISSING THIS DEFECT TREND? IT IS TIME TO CHECK INTO THE ELECTRICAL,TRANSMISSION, AND SEAT BELT ISSUES THAT DODGE IS HAVING. THE NHTSA SHOULD BE DOING ALL THEY CAN TO AVOID INNOCENT DEATHS FROM THE NEGLECT OF GREEDY CAR MANUFACTURERS. DRIVING WITHOUT WINDSHIELD WIPERS OR HEADLIGHTS=DEATH! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10307757February 9, 2010
ELECTRICAL SYSTEM
TL*THE CONTACT OWNS A 2001 DODGE DURANGO. THE CONTACT STATED THAT THE INTERIOR AND EXTERIOR LIGHTS WOULD SUDDENLY FLASH ON AND OFF AT TIMES. THE CENTRAL TIMING MODULE AND THE ALARM WOULD ALSO SHUT OFF WHENEVER SHE TRIED TO OPEN THE DOOR AFTER LOCKING IT WITH THE KEY. MOST OF THE FAILURES OCCURRED WHENEVER IT RAINED WHICH LED HER TO BELIEVE THAT WATER WAS ALSO ENTERING INTO THE VEHICLE AND CAUSED THE FAILURE. ON FEBRUARY 5, 2010, WHILE DRIVING IN THE RAIN, THE HEADLIGHTS BEGAN TO FLASH AND THEN THEY SHUT COMPLETELY OFF. THE HEADLIGHTS AND WINDSHIELD WIPERS WERE NO LONGER FUNCTIONING WHILE SHE WAS DRIVING AT VARIOUS SPEEDS. SHE WAS ABLE TO DRIVE ONTO THE EMERGENCY LANE AND DETERMINE THAT VARIOUS ELECTRICAL COMPONENTS WERE NON-FUNCTIONAL. SHE CALLED SEVERAL DEALERSHIPS AND WAS LED TO BELIEVE THAT THE FAILURE WAS NORMAL. SHE CALLED THE MANUFACTURER AND A REPRESENTATIVE TOLD HER THAT THERE WERE NO RECALLS REGARDING THE PROBLEM SO THEY COULD NOT ASSIST HER. THE VEHICLE HAD NOT BEEN REPAIRED TO-DATE. THE CURRENT MILEAGE WAS APPROXIMATELY 164,204. THE FAILURE MILEAGE WAS APPROXIMATELY 100,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10300216January 19, 2010
POWER TRAIN
HAVE A LOUD HUMMING SOUND COMES FROM THE FRONT STARTS ABOUT 30MPH AND GETS LOUDER AS SPEED IS INCREASED. ALSO HAVE A CONTINUOUS CHIME WHILE DRIVING IN FORWARD OR REVERSE. I HAVE TAKEN IT TO MANY MECHANICS INCLUDING DEALERS AND THEY SAY THERE'S NOTHING THEY CAN DO. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10300042January 17, 2010
SUSPENSION:FRONT
I HAD MY 2001 DODGE DURANGO INSPECTED TO GET MY LICENSE PLATES RENEWED AND WAS TOLD THE BALL JOINTS WERE BAD AND NEEDED TO BE REPLACED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10299782January 14, 2010
SUSPENSION:FRONT, SEATS, ELECTRICAL SYSTEM
MULTIPLE REPLACEMENT NEEDED OF UPPER & LOWER BALL JOINTS, SWAY BAR, CURRENTLY EXPERIENCING FRONT END BED SPRING NOISE - SOUNDS LIKE JUNK, TOLD THE FRONT LOWER BALL JOINT IS LOSE AGAIN. ALSO THE HEATING ELEMENTS IN THE FRONT DRIVER;S SEAT WENT OUT -COST TO REPAIR OVER 700.00! VEHICLE IS A 2001 DODGE DURANGO 4 X 4. ONLY 86,000 MILES ORIGINAL OWNER. THIS VEHICLE METICULOUSLY MAINTAINED AND SERVICED, BUT DESPITE THAT CONSTANTLY HAVING FRONT SUSPENSION REPAIRS AND BRAKES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10290851November 3, 2009
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2001 DODGE DURANGO. WHILE DRIVING THE GEAR SELECTOR BEGAN SLIPPING FROM 2-WHEEL DRIVE TO 4-WHEEL DRIVE WITHOUT INTENTION. AFTER PARKING SHE SMELLED A BURNING ODOR FROM THE VEHICLE. MOMENTS LATER SHE WAS INFORMED BY HER NEIGHBOR THAT THE FRONT END OF THE VEHICLE WAS SMOKING. THE FIRE DEPARTMENT WAS CALLED TO EXTINGUISH THE FIRE. SHE WAS ADVISED THAT THE FIRE WAS CAUSED BY AN ELECTRICAL FAILURE. THE CURRENT AND FAILURE MILEAGES WERE 160000.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10285980October 1, 2009
ENGINE AND ENGINE COOLING:ENGINE
2001 DODGE DURANGO ENGINE BLEW ON HWY WHILE MY DAUGHTER AGE 12 WERE GOING TO MISSOULA. *TR
Crash:
No
Fire:
No
Injuries:
2
Deaths:
0
#10284090September 15, 2009
ELECTRICAL SYSTEM
2001 DURANGO 5.9 R/T, HEAD LIGHTS, INTERIOR LIGHTS, DOORS LOCKS INTERMITTENTLY WORKED AND THEN FAILED. THE SOLUTION WAS TO REPLACE THE IGNITION SWITCH AND THE CENTRAL TIMER MODULE ( BODY CONTROL MODULE). THE MODULE WAS THEN REPROGRAMMED. ACCORDING TO THE MECHANIC THIS IS A COMMON PROBLEM AND WAS THE SUBJECT OF A RECALLED IN LATTER YEAR MODELS. THIS IS EXTREMELY DANGEROUS WHEN DRIVING A NIGHT AND THE HEAD LIGHTS GO OUT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10281133August 19, 2009
ELECTRICAL SYSTEM
I WAS DRIVING AND ALL OF SUDDEN THE HORN STARTED TO BLOW, WIPERS AND LIGHTS CAME ON. I SMELLED A BURN ODOR, RADIO STOPPED WORKING. I HAVE NO HEADLIGHTS OR INTERIOR LIGHTS. TOOK IT TO MECHANIC, THE REPAIR WILL REQUIRE TAKING THE DASHBOARD OUT TO GET TO A COMPUTER THAT MAY BE BURNED OUT. ONLY A DEALER CAN DO THE REPAIR WORK WHICH WILL COST OVER A THOUSAND DOLLARS IN JUST LABOR COST. I UNDERSTAND FROM THE MECHANIC THAT THIS MAY BE A COMMON PROBLEM IN THE DODGE DURANGO. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10280831August 18, 2009
STEERING, SERVICE BRAKES, HYDRAULIC, ELECTRICAL SYSTEM
WHENEVER THE CONTACT DRIVES THE VEHICLE HE NOTICED THAT THE STEERING WHEEL CLICKS. THE VEHICLE HAS NOT BEEN DIAGNOSED BY THE DEALERSHIP, AND THE CONTACT DID NOT NOTICE ANY DIFFERECNES BEFOREHAND. THE CURRENT AND FAILURE MILEAGE IS 88000. BML. UPDATED 10/06/09. *LJ THE INERMEDIATE STEEERING SHAFT AND TIE RODS WERE REPLACED. THE BRAKES HAD TO BE REPLACED SEVERAL TIMES. THE RESISTOR INSIDE THE BLOWER MOTOR HAD TO BE REPLACED IN ORDER FOR THE FAN TO DEFROST THE WINDSHIELD. UPDATED 10/08/09
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10280211August 12, 2009
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:CATALYTIC CONVERTOR
TL*THE CONTACT OWNS A 2001 DODGE DURANGO. WHILE DRIVING AT ANY SPEED, THE CONTACT NOTICED EXCESSIVE HEAT UNDERNEATH THE FLOORBOARD AND IN THE ENGINE. SHE ALSO SMELLED SULFUR INSIDE THE PASSENGER COMPARTMENT. THE VEHICLE WAS TAKEN TO THE DEALER AND THEY STATED THAT THE CATALYTIC CONVERTER WAS FAILING. THE VEHICLE WAS NOT REPAIRED AND THE FAILURE PERSISTS. THE CONTACT FEELS THAT THE COMPUTER SYSTEM IN THE VEHICLE IS MALFUNCTIONING, AND CAUSES RAW FUEL TO FLOW THROUGH THE CYLINDERS. OVER TIME, THIS COULD HAVE CAUSED THE CATALYTIC CONVERTER TO FAIL. THE CONTACT FILED A COMPLAINT WITH THE MANUFACTURER AND WAS ADVISED TO TAKE THE VEHICLE TO THE DEALER FOR FURTHER INSPECTION. SHE WAS PROVIDED A LIST OF DEALERS TO CALL THAT HAS SPECIAL EQUIPMENT TO REMEDY THE FAILURE. WHEN SHE ARRIVED AT THE DEALER, THE EQUIPMENT WAS UNAVAILABLE FOR TESTING. THE FAILURE MILEAGE WAS 72,000 AND CURRENT MILEAGE WAS 83,267.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10279277August 3, 2009
ELECTRICAL SYSTEM
FAILURE OF THE DASH LIGHTING, PARKING LIGHTS, INTERIOR LIGHTS AND TAILLIGHTS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10277590July 21, 2009
ELECTRICAL SYSTEM
I HAVE A 2001 DURANGO THAT HAS KEY/IGNITION PROBLEMS SOMETIMES WHEN I PUT THE KEY IN IT WILL NOT TURN THE IGNITION. I THOUGHT MAYBE IT WAS THE KEY SO I WENT TO THE DEALER TO ORDER A NEW KEY. THE SERVICE ADVISER TOLD ME THAT THEY HAD A LOT OF PROBLEMS WITH THAT AND TO PUT THE KEY IN THE IGNITION AND POP IT AS HARD AS I COULD AND THE KEY WOULD GO IN. THAT DID WORK. BUT, IS THIS CAUSING ANY OTHER PROBLEMS? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10274127June 17, 2009
ELECTRICAL SYSTEM:IGNITION
KEY WILL NOT TURN WHEN PUT IN IGNITION; AFTER A GOOGLE SEARCH FOUND MANY DODGE VEHICLES HAVE THIS PROBLEM. PER THE AUTO FORUMS - PUT KEY IN IGNITION AND TAPPED KEY ON RIGHT HAND SIDE WHILE IN IGNITION (I GUESS TO PUSH KEY IN FURTHER) AND THEN THE KEY WOULD WORK TO START DURANGO. HAVE TO DO THIS EVERY TIME. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10269015May 18, 2009
POWER TRAIN, ELECTRICAL SYSTEM, EQUIPMENT:MECHANICAL
I HAVE A 2001 DODGE DURANGO WITH 103,000 MILES AND THE TRANSMISSION HAS BEEN REPLACED 3 TIMES. AGAIN IT'S BAD, THE COMPUTER IS BAD AGAIN (REPLACED TWICE) AND NOW THE AIR BAG LIGHT IS FLASHING............ I ENDED UP BUYING A CHEAP CAR TO DRIVE SINCE I COULD NOT AFFORD TO FIX THIS TRUCK, NOT TO MENTION 10 MILES TO GALLON....... THIS TRUCK IS A COMPLETE PIECE OF ?!@#$% AND I WOULD NOT RECOMMEND ANYONE BUY A DODGE, THEY SHOULD GO OUT OF BUSINESS SELLING THE CARS THEY DO... *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10267298April 29, 2009
POWER TRAIN
WHEN I DRIVE MY DURANGO ABOVE 40 MILES AN HOUR I GET A LOUD HUMMING NOISE ABOUT 50 DECIBELS COMING FROM THE FRONT IN I CHECKED MY HUB ITS NOT THAT IT SOUND LIKE ITS FROM THE AXLE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10265692April 16, 2009
POWER TRAIN:AUTOMATIC TRANSMISSION
I HAVE A DURANGO (2001) THAT HAS HAD THE TRANSMISSION REPLACED 3 TIMES IN TWO AND A HALF YEARS. I HAVE HAD THE TRANSMISSIONS SERVICED AND KEPT ALL RECORDS BUT THE TRANSMISSION FAILS EVERYTIME WITHIN A YEAR OF REPLACEMENT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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