Dodge Durango Complaints (1999)

1,967 consumer complaints on file.

#10060341March 4, 2004
SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT
UPPER BALL JOINTS ARE WORN OUT ON MY '99 DURANGO. I WAS TOLD THIS BY A TIRE SHOP WHEN I WENT TO BUY NEW TIRES. THE FRONT END NOISE AND HANDLING DIFFICULTY ARE ON THE INCREASE SINCE THIS PROBLEM WAS DIAGNOSED IN OCTOBER OF '03. I TOOK MY CAR TO TIRE DISCOUNTERS IN CENTERVILLE, OHIO.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10061304March 4, 2004
STEERING:LINKAGES:KNUCKLE:SPINDLE:ARM, SUSPENSION:FRONT:HUB, SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT
HAD TAKEN VEHICLE TO AN INDEPENDENT TIRE MECHANIC FOR REPLACEMENT OF TIRES. WHILE REPLACING THE TIRES MECHANIC DETERMINED THAT FRONT UPPER BALL JOINTS WERE WORN OUT. THIS PROBLEM WAS CAUSING FRONT WHEEL SPINDLE AND HUB TO MOVE VERY EASILY. THE UPPER BALL JOINTS WERE REPLACED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10060360March 4, 2004
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT, SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT
HAD TO SPEND 2,100 DOLLARS TO HAVE FRONT UPPER AND LOWER BALL JOINTS REPLACED ON BOTH SIDES. AFTER DODGE DEALER RED TAGGED OUR VEHICLE AS UNSAFE TO DRIVE.DODGE FAILED TO INFORM US OF AN ONGOING PROBLEM WITH THE 1999 DODGE DURANGO FRONT SUSPENSIONS.WE HAD THE VEHICLE REPAIRED AT ANOTHER SHOP DUE TO COST.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10060362March 4, 2004
STEERING:LINKAGES:TIE ROD ASSEMBLY
REPLACING WHEEL BEARINGS ON MY 1999 DODGE DURANGO....$800+ DOLLARS AND IT'S AN INDUSTRY PROBLEM? WHY WEREN'T 1998 & 1999 INCLUDED IN RECALL? MAKES ABSOLUTELY NO SENSE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10061309March 4, 2004
SUSPENSION:FRONT:CONTROL ARM:UPPER ARM, SUSPENSION:FRONT:CONTROL ARM:LOWER ARM
WHEN TURNING IN EITHER DIRECTION WHILE DRIVING A NOISE WAS HEARD COMING FROM THE FRONT END. VEHICLE WAS TAKEN TO A REPAIR SHOP, WHERE THE MECHANIC REPLACED THE UPPER AND LOWER CONTROL ARMS. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10061310March 4, 2004
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT, SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT
WHILE DRIVING AT ANY SPEED, CONSUMER HEARD A LOUD NOISE COMING FROM THE FRONT END. INDEPENDENT SHOP REPLACED THE LOWER AND UPPER BALL JOIN, AT OWNER EXPENSES OF $1300. DEALERSHIP NOTIFIED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10061312March 4, 2004
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
WHILE DRIVING CONSUMER HEARD A LOUD NOISE COMING FROM THE FRONT END. INDEPENDENT REPAIR SHOP REPLACED THE LOWER BALL JOINTS. DEALERSHIP NOTIFIED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10060372March 4, 2004
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP:ABS WARNING LIGHT
ANTI-LOCK BRAKE WARNING LIGHT COMES ON WHILE DRIVING. IN ACCORDANCE WITH OWNER'S MANUAL IMMEDIATELY TOOK TO DEALER FOR REPAIR. DEALER UNABLE TO IDENTIFY CAUSE - ESTIMATES $1,350.00 IN COST TO REPLACE MAIN SENSOR, WHICH HE CANNOT ASSURE WILL CORRECT. RECOMMENDS I JUST DRIVE AND IGNOR WARNING LIGHT. I AM ABLE TO LOCK UP BRAKES, INDICATING ANTI-LOCK FEATURE NOT FUNCTIONING AS IT SHOULD.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10060384March 4, 2004
SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT
I HAVE A 1999 DODGE DURANGO THAT'S HAVING UPPER BALLJOINT PROBLEMS. YOU HAD A NEWS REPORT OF THIS PROBLEM ACCURING WITH DURANGO AND DAKOTAS. I RECENTLY FOUND OUT THIS WAS GOING ON WITH MY VEHICLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10061316March 4, 2004
SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT
WHILE DRIVING AT ANY SPEED AND WHEN TURNING CORNERS CONSUMER HEARD A CLICKING SOUND COMING FROM THE FRONT WHEELS.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10060394March 4, 2004
SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT
WHEN MY HUSBAND TOOK MY 1999 DURANGO 4X4 IN FOR MAINTENANCE ON THE TRANSMISSION THE MECHANIC STATED THAT THE FRONT LEFT UPPER BALL JOINT WAS IN NEED OF REPLACEMENT. THIS WAS AT A DODGE DEALER AND AT NO TIME DID THE MECHANIC GIVE ANY INDICATION THAT THIS WAS AN ONGOING PROBLEM WITH THE DURANGOS. WHEN I SAW THE REPORT ON CBS NEWS I THEN REALIZED THAT MY DURANGO WAS NOT SAFE TO DRIVE. I HAVE SCHEDULED TO HAVE THE BALL JOINTS REPLACED BECAUSE I CAN'T WAIT FOR CHRYSLER TO ISSUE A RECALL AND RISK THE SAFETY OF MY FAMILY.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10061331March 4, 2004
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT, SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT
TECHNICIAN NOTICED THAT WHILE REPLACING THE FRONT TIRES ALL FOUR BALL JOINTS WORE OUT PREMATURELY, AND NEEDED TO BE REPLACED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10061332March 4, 2004
SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT, SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
WHILE DRIVING OVER BUMPS VEHICLE MADE A SQUEAKING NOISE. CONSUMER SUSPECTED THE PROBLEM WAS CAUSED BY DEFECTIVE BALL JOINTS. CONSUMER WILL HAVE THE VEHICLE INSPECTED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10060402March 4, 2004
TIRES:TREAD/BELT, SUSPENSION:FRONT
THE 1999 DODGE DURANGO WAS PURCHASED FROM SOUTH OAK DODGE IN SOUTH HOLLAND, ILL. IT WAS PURCHASED AS A DEMO WITH A FEW THOUSAND MILES ON IT. SINCE THAT TIME I HAVE RETURNED TO THE DEALER ON SEVERAL DIFFERENT OCCASIONS FOR AN OIL CHANGE AND FILTER AND TO REPORT SQUEAKING IN THE LEFT FRONT TIRE. I WAS TOLD THAT IT JUST NEEDED LUBRICATION. EACH TIME AFTER CHANGING MY OIL THEY WOULD LUBRICATE THE WHEELS. I ALSO EXPLAINED THAT THE NOISE WAS WORSE WHEN I TURNED THE CORNER AND IF I HAD TO USE THE FOUR WHEEL DRIVE IT WAS DIFFICULT TO TURN. I ALSO EXPLAINED THAT THE TIRES WERE WORN ON THE INSIDE AND ON OCCASION IT LOOKED LIKE THE LEFT FRONT TIRE WAS GOING TO FALL OFF. MY COMPLAINT WAS DISMISSED WHEN THE SERVICE MANAGER SAID "OH THAT'S NOT GOING TO HAPPEN " SHORTLY THEREAFTER HE SAID THE TIRE HAD A SLOW LEAK AND THAT HE WOULD PUT A PLUG IN IT. MY COMPLAINTS WERE OFTEN DISMISSED. MY CAR ONLY HAS 57,000 MILES ON IT. THIS MORNING I HEARD THE NEWS REGARDING THE BALL BEARINGS ON THE DODGE DURANGO. IN ADDITION TO THE ABOVE THIS PARTICULAR CARRIER WILL PROVIDE A TEMPORARY SOLUTION TO A PROBLEM UNTIL YOUR WARRANTY EXPIRES. WHEN YOU RETURN YOU ARE CHARGED S MAXIMUM AMOUNT TO CORRECT A PROBLEM THAT OCCURRED WHILE THE CAR WAS UNDER WARRENTY. THIS HAPPENED TO MY BOYFRIEND WHO HAS A 1998 ONE TON PICKUP QUAD SEATS FOUR DOOR DODGE 24 VALVE TURBO ENGINE 3800 DOOLEY. THE RED ENGINE LIGHT KEPT COMING ON. WE TOOK IT IN TO HAVE THE PROBLEM FIXED. THE NEXT DAY WE WERE TOLD THAT THERE WAS NO MAJOR PROBLEM. NOT MORE THAN 3 BLOCKS AWAY THE LIGHTT CAME ON AGAIN. WE RETURNED TO THE SERVICE DEPARTMENNT. THE MANAGER STATED "OH I'TS PROBABLY JUST A SENSOR PROBLEM". IF YOU CONTINUE TO HAVE PROBLEMS BRING IT BACK IN. THE RED LIGHT CONTINUED TO STAY ON. THREE MONTHS LATER THE TRUCK BEGAN TO RUN POORLY. WE TOOK IT BACK TO THE DEALER. THE SERVICE DEPARTMENNT STATED THAT HE NEED A VALVE JOB THAT WOULD COST $1,800.00. FURTHER THE EXTENDED WARRENTY HAD JUST EXPIRED.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10061338March 4, 2004
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
THERE IS A POPPING NOISE IN THE FRONT END OF THE VEHICLE WHILE DRIVING. THE VEHICLE IS ALSO PULLING TO THE RIGHT. CAUSE IS UNKNOWN. PLEASE DESCRIBE FURTHER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10061344March 4, 2004
SUSPENSION:FRONT
WHILE MAKING RIGHT HAND TURNS, THE CONSUMER WOULD HEAR A LOUD NOISE COMING FROM THE FRONT END. THE DEALERSHIPS MECHANIC WAS NOTIFIED, BUT DID NOT RESOLVE THE PROBLEM. PLEASE PROVIDE MORE INFORMATION. THE CAUSE WAS NOT DETERMINE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10061346March 4, 2004
SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT
CONSUMER TOOK VEHICLE TO DEALER FOR AN OIL CHANGE, AND MECHANIC DETERMINED THAT BOTH UPPER BALL JOINTS NEEDED REPLACING DUE TO WORN OUT PARTS. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10061350March 4, 2004
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT, SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT
INDEPENDENT SHOP INDICATED TO THE CONSUMER THE NEED TO BE REPLACED THE LOWER AND UPPER BALL JOINT. PLEASE PROVIDE FURTHER INFORMATION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10061355March 4, 2004
SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT, SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
WHEN DRIVING OVER BUMPS FRONT END PULSATED. VEHICLE WAS TAKEN TO THE DEALER FOR AN ALIGNMENT, AND MECHANIC COULD NOT DO THE ALIGNMENT BECAUSE THE BALL JOINTS WERE DEFECTIVE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10061356March 4, 2004
SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT
CONSUMER TOOK VEHICLE TO THE DEALER FOR AN OIL CHANGE, AND MECHANIC DETERMINED THAT UPPER BALL JOINTS NEEDED REPLACING DUE TO WORN OUT PARTS. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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