Dodge Durango Complaints (1999)

1,967 consumer complaints on file.

#10061604March 8, 2004
SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT, SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
WHEN CONSUMER TOOK VEHICLE TO DEALER FOR REGULAR MAINTENANCE SHE WAS TOLD THAT BALL JOINTS WERE BAD. SHE HAD NOT HAD ANY PROBLEM YET, BUT DID NOT WANT TO HAVE ANY. WHEN CONSUMER PURCHASED THE VEHICLE IN MAY 2003 SHE WAS SHOWN WHERE NEW BALL JOINTS WERE RECENTLY PUT ON. BUT CURRENTLY NOW SHE DID NOT KNOW WHETHER SHE WAS TOLD THE TRUTH OR NOT. SHE S DID NOT KNOW HOW THEY COULD HAVE GONE BADLY SO SOON. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10061609March 8, 2004
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT, SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT
FRONT BALL JOINT BEARINGS ARE SQUEAKING WHEN VEHICLE GOES OVER BUMPS. MECHANIC STATES THAT THE WHEEL MAY COME OFF.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10060747March 8, 2004
SUSPENSION:FRONT
1)FRONT BRAKES LOCKED UP,CAUSING BRAKE PAD TO BREAK DAMAGING ROTORS. 2)NOISE IN FRONT END,LIFT UP FRONT TO CHECK IT OUT ONLY TO FIND WHEEL READY TO FALL OFF.WHEEL BEARINGS SHOT. 3)TOOK VEHICLE TO DEALER TO GET WHEEL BEARING FIXED,WAS TOLD ALONG WITH THE WHEEL BEARINGS THAT THE ROTORS AND BRAKE PADS ARE SHOT AGAIN. 4)TO TOP IT ALL OFF THE DEALER TOLD ME I NEED ALL UPPER AND LOWER BALL JOINTS AND THE FRONT END ALIGNMENT IF I WANT TO KEEP THE FRONT END ON THE VEHICLE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10060749March 8, 2004
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT, SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT, SUSPENSION:FRONT:WHEEL BEARING, SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DRUM:WHEEL CYLINDERS
I HAD TO REPLACE WHEEL CYLINDERS,BALL JOINTS,AND BALL BEARING ON MY 99 DURANGO WAS TOLD MY WHEEL WAS FALLING OFF. I WAS LUCKY TO BE ALIVE. I SHOULD BE REIMBURSED FOR THIS. I COULN'T GET MY VEHICLE INSPECTED BECAUSE OF THIS. IT HAS BEEN A HARDSHIP ON ME $1000.00 I HAD TO PAY TO HAVE THIS DONE. I'M DISABLED AND COULD NOT AFFORD THIS.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10060761March 8, 2004
POWER TRAIN:AXLE HUBS
HUB FAILURE 1999 DODGE DURANGO. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10060643March 7, 2004
ENGINE AND ENGINE COOLING:ENGINE
DODGE DURANGO 5.2L V-8 ENGINE MOTOR BLEW UP AFTER 54K MILES. COMPLETE MOTOR FAILURE REQUIRED MOTOR REPLACEMENT. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10060662March 7, 2004
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
FRONT END TROUBLE WITH DODGE DURANGO. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10061410March 5, 2004
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT, SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT
WHILE DRIVING, CONSUMER HEARD A LOUD NOISE COMING FROM THE FRONT DRIVER SIDE BALL JOINTS. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10060478March 5, 2004
SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT
TODAY I AM HAVING MY UPPER BALL JOINTS REPLACED ON MY 1999 DODGE DURANGO WITH 56000 MILES. MY MECHANIC FOUND THE PROBLEM DURING A ROUTINE OIL CHANGE AND SAID THEY WERE SEVERELY WORN. THAT NIGHT I SAW THE REPORT ON CBS NEWS. ADD THIS TO THE FILE ON THE DURANGO. THANKFULLY WE CAUGHT THIS BEFORE THERE WAS AN ACCIDENT. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10060480March 5, 2004
REQUESTED FRONT END ALIGNMENT ON MY 1999 DODGE DURANGO. WAS INFORMED THEY COULD NOT DO THIS DUE TO UPPER BALL JOINT FAILURE. I CONTACTED THE MANUFACTURER AND WAS INSTRUCTED TO HAVE MY LOCAL DEALERSHIP PERFORM AN INSPECTION AND THEY WOULD PROCEED WITH DETERMINING IF ANY GOODWILL REPAIRS WOULD BE MADE. I HAD THE VEHICLE INSPECTED AND FOUND THAT BOTH THE UPPER AND LOWER BALL JOINTS NEEDED TO BE REPLACED. THIS WAS A $30 INSPECTION. I THEN CONTACTED THE MANUFACTURER AGAIN AND THEY DECLINED TO ASSIST IN ANY GOODWILL. I TOOK IT TO A LOCAL REPAIR SHOP AND HAD THE BALL JOINTS REPLACED. I, TOO, HAVE SMALL CHILDREN AND FEEL VERY LUCKY I DID NOT HAVE AN ACCIDENT DUE TO THIS PROBLEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10061430March 5, 2004
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT, SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT
WHILE ROTATING THE TIRES MECHANIC DETERMINED THAT THE UPPER AND LOWER BALL JOINTS NEEDED REPLACEMENT.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10061464March 5, 2004
SUSPENSION:FRONT:CONTROL ARM:UPPER ARM
WHILE MAKING A RIGHT TURN A LOUD NOISE WAS HEARD COMING FROM THE PASSENGER SIDE WHEEL. CONSUMER WAS ABLE TO DRIVE THE VEHICLE HOME, AND WILL TAKE THE VEHICLE TO REPAIR SHOP FOR INSPECTION IN THE NEAR FUTURE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10061470March 5, 2004
SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT
WHILE DRIVING AT ANY GIVEN SPEED AND TURNING TO THE LEFT OR RIGHT CONSUMER HEARD NOISE COMING FROM THE FRONT END. INDEPENDENT SHOP REPLACED THE UPPER BALL JOINTS AT CONSUMER'S EXPENSE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10061472March 5, 2004
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
WHEN TURNING THERE WAS A HESITATION IN THE STEERING WHEEL BEFORE IT TURNED, AND IF THE VEHICLE WENT OVER A BUMP IN THE ROAD, IT PULLED TO THE RIGHT. ALSO, THERE WAS A RATTLING NOISE IN THE FRONT END. MECHANIC REPLACED THE LOWER BALL JOINTS, BUT THE PROBLEM RECURRED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10061474March 5, 2004
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
WHILE DRIVING AT ANY SPEED AND APPLYING THE BRAKES VEHICLE PULLED TO THE RIGHT SIDE. INDEPENDENT SHOP REPLACED THE LOWER BALL JOINTS AT CONSUMER'S EXPENSE.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10061477March 5, 2004
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT, SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT
WHILE DRIVING A CLANKING NOISE CAME FROM THE FRONT END. MECHANIC PUT THE VEHICLE ON THE LIFT, AND DETERMINED THAT UPPER AND LOWER BALL JOINTS WERE DEFECTIVE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10061499March 5, 2004
SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT, SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
DURING A VEHICLE INSPECTION TECHNICIAN DETERMINED THAT BALL JOINTS WORE OUT PREMATURELY. THIS WAS THE SECOND TIME THAT BALL JOINTS HAD TO BE REPLACED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10061527March 5, 2004
SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT, SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
BALL JOINTS FAILED AT 16,000 MILES AND 34,000 MILES. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10061532March 5, 2004
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT, SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT
CONSUMER COMPLAINED ABOUT A BALL JOINT PROBLEM WHICH WAS CAUSING FRONT END NOISE. CONSUMER TOOK VEHICLE TO DODGE DEALER, AND WAS TOLD THAT SHE WAS DRIVING ON BAD TIRES. LATER, WAS TOLD THAT BALL JOINTS WERE DEFECTIVE.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10060541March 5, 2004
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
MY 99 DODGE DURANGO WAS BROUGHT IN FOR ROUTINE MAINTENANCE AND I WAS THEN TOLD I COULD NOT DRIVE IT HOME...IT WAS TOO DANGEROUS! THE BALL JOINTS NEEDED TO BE REPLACED BECAUSE THEY WERE DEFECTIVE. I LEFT WITH A $1000 BALL JOINT REPLACEMENT AND WAS TERRIFIED TO THINK THAT IF I HADN'T GONE IN FOR MAINTENANCE, THE WHEELS COULD HAVE BROKEN OFF THE CAR!!! I AM A MOTHER OF 3 SMALL CHILDREN AND THE THOUGHT OF WHAT COULD OF HAPPENED MAKES ME SICK. PLEASE ENCOURAGE DODGE TO RECALL THIS PART IMMEDIATELY BEFORE THE "COULD HAVE" TURNS INTO A TRAGIC FATALITY. THANK YOU, SHERRI SCHOENFELDT. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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