Dodge Durango Complaints (2021)

196 consumer complaints on file.

#11657611April 29, 2025
EXTERIOR LIGHTING, ELECTRICAL SYSTEM
The daytime running light on the drivers side stopped working. Appears to be a very common problem on 2021 durangos. After inspection of the headlight assembly, it appears the DRL are 2 separate strips which makes it highly unlikely that both LED strips failed at the exact same time. This leads me to believe the issue is electrical. I dont want to replace the headlight assembly with an underlying electrical issue and dodge does not want to take responsibilty and investigate further. They want to replace the headlight assembly. This is an ongoing issue with many durangos and it needs to be properly addressed
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11656657April 24, 2025
ELECTRICAL SYSTEM, EXTERIOR LIGHTING
Rear brake light got water in it and now the brake light is partially out.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11654868April 15, 2025
EXTERIOR LIGHTING
The driver's side, daytime running light LED suddenly went off and stopped working
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11654374April 13, 2025
STRUCTURE:BODY
Rear spoiler flew off on highway as I was on my way to my son‘s [XXX] birthday party with a vehicle full of children. This is a major concern because it could have endanger the people in the vehicle as well as the people outside of the vehicle on the highway. This was a disaster. No one was hurt, but I have full intentions on contacting my attorney. After research there was a recall for 2021 through 2023 on spoilers for the Dodge Durango possibly not being intact and could potentially fly off. I purchased this vehicle with less than 500 miles on it at the end of 2023 December to be exact I was never notified of a recall and after a year and a half later, it happened to me. What should I do and how should I proceed? I have pictures and videos. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11652582April 3, 2025
STEERING
The contact owns a 2021 Dodge Durango. The contact stated while driving 50 MPH, the vehicle started to pull to the left, and the steering wheel became difficult to turn. There were no warning lights illuminated. The contact felt a vibration in the steering wheel, and the vehicle pulling to the left or the right while driving downhill or on the highway. The vehicle was driven to the residence. The vehicle was then taken to a dealer where it was diagnosed with wheel alignment and steering wheel failure. The wheels were aligned, and the steering wheel was adjusted; however, the failure recurred two more times. The dealer was made aware of the failure. The manufacturer was not made aware of the failure. The failure mileage was approximately 1,854.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11651540March 29, 2025
ENGINE
Vehicle cranking but not starting until after turning off car and then starting it again. Happens after short trips and I go to start my car again after 1-2 hrs
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11651200March 27, 2025
EXTERIOR LIGHTING
DRL’s stopped working
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11650387March 25, 2025
ELECTRICAL SYSTEM, ENGINE
I have been having issues with the start button, the engine cranking but not turning over. It will crank for 30 seconds, not start, all the lights come on and usually on the second attempt the car will start. Also I have powered off the radio while driving for a second, then the screen will not turn back on.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11649753March 21, 2025
EXTERIOR LIGHTING
DRL on left side does not work. After looking online it looks as if this is a common issue and most likely 2021 models are no longer working. It is safety hazard due to it being a light.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11648093March 13, 2025
EXTERIOR LIGHTING
The driver side headlight fixture has gotten moisture into it. This has caused the "racetrack" LED daylight running light around the headlight to fail. After doing research, this is a common issue amount 2021 and up Dodge Durangos. At this time, there is also a class action lawsuit for the rear LED lighting using probably the same design that is also failing. The fix is replacing the headlight housing which is approximately $1,500+ for part and repair. Yes, this can be inspected upon request. The safety risk is that only one of the daylight running lights works so visibility will be poor for other drivers. My inspection mechanic noticed this issue and described it being the moisture in the headlight to be the most direct cause of the malfunction. There were no warnings that the equipment was failing. It would be on one day then off the next and then it stopped working completely.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11647838March 12, 2025
ENGINE
Driving in traffic when suddenly a large volume of smoke was pouring out from my vehicle obscuring the view of everyone behind me. Pulled over and shut down, found coolant all over engine bay and had vehicle towed to dealership. Dealership replaced hose assembly under warranty but was without vehicle for 6 weeks waiting on the part.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11647623March 11, 2025
ENGINE
On [XXX] my Durango started leaking coolant and steaming while I was driving. The steam was rising through the openings in the hood and was getting on the windshield. The coolant was pouring on the ground. I had to stop the car to prevent it from overheating. I had the vehicle towed to the dealer and they told me a coolant hose had broken at the rear of the engine. I did some research on this specific leak. I have a friend with the same year and model/trim as my Durango who also had the same exact problem just past 30K miles. When I looked online, I can find many instances of this same failure. Here's one example that includes some excellent photos of the issue: [XXX] The Dodge PN for this failed component is: 55038042AJ. This part is common for 2011-2025 Durangos and is on at least the 6th engineering revision as evidence by is cross compatibility with 55038042AE, 55038042AF, 55038042AG, 55038042AH, 55038042AI. This issue is systemic and dangerous. The engine can lose all coolant and overheat without warning. It spills coolant on the roadway creating a hazardous condition and the driver's view can be obstructed by the coolant on the windshield and in the air. There was no advance warning of this failure and I don't expect this sort of failure when a vehicle is so new and well maintained. The dealer fixed my vehicle at a cost of over $1700 for this repair which was just barely past the manufacturer's warranty term for the vehicle. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11647458March 10, 2025
EXTERIOR LIGHTING, ELECTRICAL SYSTEM
Racetrack taillight got water inside of it. Full Rear taillight is now not functioning and I have no brake lights.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11646263March 4, 2025
EXTERIOR LIGHTING
The racetrack tail LED lights burn out and fail. It is a safety concern because of visibility and since they are vulnerable to water damage from rain or car washes, the light assembly can get corroded and burn out other electrical components. This leads to failure of backup lights, license plate lights, and rearview backup camera. The problem has been reproduced thousands of times as is evident by all the Durango's on the road exhibiting the same burned out tail lights. There is no warning or message, etc. prior to failure. The cost to repair is an outrageous $2000 (parts & labor) at minimum.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11644985February 26, 2025
ENGINE, FUEL/PROPULSION SYSTEM
Car shut off while driving.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11640143February 1, 2025
ELECTRICAL SYSTEM
I attempted to pull off from sitting @ a red light & the System Electronic Stability Control along with shift selector illuminated. At that time it causes this vehicle to not move. Transmission light came on as well & everything is blinking
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11638344January 24, 2025
SERVICE BRAKES
Vehicle fitted with optional high-performance Brembo brakes as part of the tow-n-go package. Front calipers are seized at just over 40k miles. Passenger side pads worn 1/4" more than drivers side. Luckily did not cause an accident however this seems to be a very common problem with these brakes if you google it, many similar reports. Vehicle barely 4 years old. $5k+ repair bill at a Dodge dealer for new calipers, discs and pads and Dodge won't cover it under (now expired) warranty even though the uneven pad wear was missed at last service (so much for safety inspection).
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11637252January 21, 2025
SERVICE BRAKES, UNKNOWN OR OTHER
Vehicle was parked/backed in on a right slope. Crunk the vehicle and it instantly started rolling and we couldn’t get it to stop. My safety and others safety was at risk because the vehicle could’ve hit anyone walking in the parking lot, incoming vehicle or easily hit the building where people live. The state highway patrol did come out and have a look at the vehicle. There were not any warning lights on at all.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11636274January 16, 2025
EXTERIOR LIGHTING
The day time running light on the driver's side has gone out. Being a lighting issue, this affects visibility of the vehicle and therefore is a safety issue.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11634464January 6, 2025
ELECTRICAL SYSTEM, EXTERIOR LIGHTING
I've read a bunch of complaints about the drivers side daytime running lights having an electrical issue and the lights stop working. It's a common theme that it's only the drivers side which indicates faulty wiring which could possibly lead to a fire sometime. Ours is now not functioning. It just stopped working yesterday and I started to investigate it on my own.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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