Dodge Durango Complaints (2003)

339 consumer complaints on file.

#10464573July 7, 2012
ENGINE
WHEN DRIVING VEHICLE DOWN ROAD ENGINE WILL QUIT WITH NO WARNING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10464408July 6, 2012
ELECTRICAL SYSTEM, VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM:FAN/MOTOR
AIR CONDITIONING STOPPED WORKING UNDER NORMAL USE. AFTER INSPECTING THE BLOWER MOTOR RESISTOR, AND CONNECTOR PLUG I FOUND THE INSIDE TO BE MELTED LIKELY DUE TO TOO MUCH VOLTAGE. I HAD TO CUT THE WIRES AS THE CONNECTOR WAS FUSED TO THE RESISTOR. NOT ABLE TO FIND THIS CONNECTOR THROUGH LOCAL JUNK/SALVAGE YARDS, BECAUSE THIS APPARENTLY IS A COMMON ISSUE WITH THIS MODEL DURANGO. ONLY ABLE TO GET AFTER MARKET PART FOR THIS CONNECTOR, AND WILL HAVE TO RE-WIRE IT TO THE BLOWER MOTOR RESISTOR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10464490July 6, 2012
EXTERIOR LIGHTING
TL* THE CONTACT OWNS A 2003 DODGE DURANGO. THE CONTACT STATED THAT WHILE DRIVING, THE HEADLIGHTS AND THE INSTRUMENT PANEL LIGHTS STOPPED ILLUMINATING. THE CONTACT TURNED THE SWITCH AND THE LIGHTS CAME BACK ON, BUT THEN FAILED FIFTEEN MINUTES LATER. THE VEHICLE WAS NOT TAKEN TO A DEALER OR MECHANIC FOR INSPECTION. THE VEHICLE WAS NOT REPAIRED. THE CONTACT NOTIFIED THE MANUFACTURER AND THEY STATED THAT THE VEHICLE WAS NOT INCLUDED IN ANY RECALLS. THE FAILURE MILEAGE WAS 99,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10461899June 15, 2012
VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM:FAN/MOTOR
TL* THE CONTACT OWNS A 2003 DODGE DURANGO. THE CONTACT STATED THAT THE BLOWER MOTOR HARNESS FAN BECAME HOT AND MELTED THE WIRING. THE CONTACT ACTIVATED THE AIR CONDITIONER BUT THERE WAS NO RESPONSE. THE DEALER WAS NOTIFIED OF THE FAILURE WHO INFORMED HIM THAT HE WOULD HAVE TO PURCHASE A KIT AND REPAIR IT HIMSELF. THE MANUFACTURER WAS NOT NOTIFIED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 70,763.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10459226May 22, 2012
SEATS
THE DRIVERS SIDE SEAT IN THE VEHICLE MOVES FORWARD AND BACKWARDS WHILE STARTING AND STOPPING, AND OCCASIONALLY WHILE DRIVING APPROXIMATELY 1 INCH. IT IS CALLED A "ROCKING" SEAT AS DESCRIBED BY HUNDREDS OF DODGE DURANGO OWNERS ONLINE AND IN DODGE FORUMS. IT CANNOT BE FIXED, IT NEEDS TO BE REPLACED. THE SEAT MOVEMENT IS DISTRACTING AND POTENTIALLY DANGEROUS. I AM AFRAID THE PROBLEM WILL GET WORSE, TO THE POINT THAT THE VEHICLE WILL BE UN-DRIVEABLE. HELP! I AM THE ONLY OWNER OF THIS VEHICLE AND HAVE TAKEN GREAT CARE OF IT. THANK YOU. *TT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10450820March 8, 2012
ELECTRICAL SYSTEM, EXTERIOR LIGHTING
TL* THE CONTACT OWNS A 2003 DODGE DURANGO. THE CONTACT STATED THAT THE AUTOMATIC KEY FOB FAILED AND ALL OF THE INTERIORS WARNING LAMPS WERE ILLUMINATED. IN ADDITION, THE CONTACT MENTIONED THAT THE ALL OF THE GAUGES WERE PROVIDING ERRONEOUS READINGS. THE HEAD LIGHTS HAD ALSO FAILED. THE VEHICLE WAS TAKEN TO A LOCAL MECHANIC WHO DIAGNOSED THAT THE CENTRAL TIMING MODULE WAS DEFECTIVE AND NEEDED TO BE REPLACED. THE MANUFACTURER MADE AWARE OF THE FAILURE WHO DID NOT OFFER ANY ASSISTANCE SINCE THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN ID NUMBER: 02V322000 (EXTERIOR LIGHTING:HEADLIGHTS:SWITCH). THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 98,000 AND THE CURRENT MILEAGE WAS 104,230.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10448017February 15, 2012
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2003 DODGE DURANGO. THE CONTACT STATED WHILE DRIVING AT THE SPEEDS OF 60 MPH, SHE NOTICED THAT THERE WERE SPARKS COMING FROM THE PASSENGER SIDE HEATER WIRING HARNESS. THERE WAS A BURNING ODOR AND NOTICED THE PLASTIC ON THE WIRES HAD MELTED. THE VEHICLE WAS TAKEN TO A PRIVATE MECHANIC WHERE THEY CONFIRMED THAT THE WIRING HARNESS MELTED. THE WIRING HARNESS LASTED NINE MONTHS AFTER IT WAS REPAIRED. THE FAILURE WAS REPAIRED TWICE. THE DEALER WAS CONTACTED AND DID NOT ACKNOWLEDGE THE FAILURE. THE VEHICLE WAS NOT REPAIRED FOR THE RECENT FAILURE THAT OCCURRED. THE FAILURE MILEAGE WAS 101,000 AND THE CURRENT MILEAGE WAS 173,000.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10446653February 4, 2012
SUSPENSION:FRONT:WHEEL BEARING, SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT, SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT
NOISE IN WHEEL BEARINGS: HAD TO REPLACE BOTH FRONT WHEEL HUBS DUE TO BAD BEARINGS. WAS WORRIED ABOUT SAFETY AND WHEEL LOCKING UP. FINALLY GOT REPLACED AT ~89000 BUT STARTED ~82000 MILES AS WORRIED ABOUT SAFETY AND THEM LOCKING UP/FALLING OFF. THEN WAS INFORMED BY THE DEALER THAT THE UPPER AND LOWER JOINTS NEED REPLACING. POOR QUALITY FOR AMERICAN PRODUCTS AS VEHICLE HAS ONLY BEEN ON THE ROAD AND IN THE SOUTH WITH GOOD WEATHER. *KB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10446650February 4, 2012
SEATS
THE FRONT DRIVERS SEAT ROCKS BACK AND FORTH ON THE TRACKS AND IS EXTREMELY LOOSE. I HAVE ONLY 89000 MILES AND IT STARTED AROUND 48000 MILES. TOTALLY DISAPPOINTED WITH DODGES QUALITY AND WORRY ABOUT ISSUES WITH SAFETY. *KB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10443225January 9, 2012
SUSPENSION, SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT
I HAVE NOTICE A CLUNKING SOUND IN THE FRONT RIGHT OF MY DURANGO FOR SOME APPROXIMATELY SIX MONTHS. I RECENTLY BROUGHT IT TO MY MECHANIC WHO STATED IT WOULD NEED TO HAVE THE UPPER RIGHT BALL JOINT REPLACE. IT WAS BROUGHT TO MY ATTENTION THAT THIS ISSUE WAS RECALLED ON OTHER 2003 DURANGO, HOWEVER, MY VIN NUMBER WAS NOT INCLUDED IN THE CAMPAIGN (04V596000). THIS ISSUE APPEARS TO GO BEYOND THE CUT OFF FOR THE RECALL SINCE REVIEW OF THE COMPLAINTS INDICATES NUMEROUS OTHER SIMILAR ISSUES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10442486January 5, 2012
ENGINE AND ENGINE COOLING
TL* THE CONTACT OWNS A 2003 DODGE DURANGO. THE CONTACT STATED WHILE DRIVING APPROXIMATELY 55 MPH HE HEARD A LOUD KNOCKING NOISE IN THE ENGINE. THE VEHICLE WAS LATER TOWED TO AN INDEPENDENT MECHANIC WHO ADVISED HIM THAT THE VALVE SEAT CAME OUT OF THE HEAD GASKET CAUSING IT TO OPEN. THE VEHICLE WAS REPAIRED BY DECARBONATING THE ENGINE. THE MANUFACTURER WAS CONTACTED BUT OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS APPROXIMATELY 107,571.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10442532January 5, 2012
EXTERIOR LIGHTING
TL* THE CONTACT OWNS A 2003 DODGE DURANGO. THE CONTACT STATED THAT WHILE DRIVING AT NIGHT AT HIGHWAY SPEEDS, THE EXTERIOR AND INTERIOR LIGHTS WOULD ILLUMINATE INTERMITTENTLY. BOTH THE DEALER AND MANUFACTURER WERE NOTIFIED, BUT THE VIN WAS NOT INCLUDED IN THE RECALL ASSOCIATED WITH NHTSA CAMPAIGN ID NUMBER 02V322000 (EXTERIOR LIGHTING:HEADLIGHTS:SWITCH). THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 108,000 AND THE CURRENT MILEAGE WAS 111,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10440117December 16, 2011
ENGINE AND ENGINE COOLING
WHILE AT IDLE OR TAKING OFF SLOWLY THE TRUCK WILL STALL OUT-I HAVE FOUND IF I RUN MY A/C EVEN WHEN ITS COLD OUT SIDE IT DOES BETTER-BUT SOMETHING IS WRONG---EVEN WHEN DRIVING AT HIGHWAY SPEEDS RPMS GO UP AND DOWN--EVEN WHEN CRUISE IS ON GAS MILEAGE VERY BAD---FEELS LIKE SOMETHING HOLDING TRUCK BACK---NOT SMOOTH ENGINE DRIVING. NO CHECK ENGINE LIGHT--NO CODES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10438937December 7, 2011
SUSPENSION
TL* THE CONTACT OWNS A 2003 DODGE DURANGO. THE CONTACT STATED THAT WHILE EXITING FROM A PARKING SPACE, THE FRONT DRIVER SIDE WHEEL DETACHED FROM THE VEHICLE . THE VEHICLE WAS TOWED TO A LOCAL MECHANIC WHO DIAGNOSED THAT THE FRONT BALL JOINT WAS FRACTURED AND NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE BUT DID NOT OFFER ANY ASSISTANCE SINCE THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN ID NUMBER: 04V596000 (SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT). THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND THE CURRENT MILEAGE WAS 130,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10436872November 23, 2011
SUSPENSION
TL* THE CONTACT OWNS A 2003 DODGE DURANGO. THE CONTACT STATED WHILE DRIVING 55 MPH THERE WAS A CLANKING NOISE IN THE FRONT SUSPENSION. THE VEHICLE WAS TAKEN TO A MECHANIC WHO INSPECTED THE FAILURE AND NOTICED THE BALL JOINTS WERE DEFECTIVE. THE VEHICLE WAS TAKEN TO A DEALER WHO STATED THERE WAS A FAILURE BUT HIS VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN ID NUMBER: 04V596000, SUSPENSION: FRONT: CONTROL ARM: UPPER BALL JOINT. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED BUT OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS 160,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10432643October 24, 2011
ENGINE AND ENGINE COOLING
WHILE DRIVING TO WORK ON SECONDARY ROADS AT APPROX 30MPH, ENGINE SMOKED, SEIZED, OVER-HEATED, BUCKED AND FAILED. HAD IT TOWED AND MECHANIC IMMEDIATELY NOTICED SLUDGE AROUND TOP OF SOME GASKET. BEFORE FURTHER INSPECTION, HE SAID IMMEDIATELY THAT IT WAS NOT A GOOD SIGN AT ALL AND MOST LIKELY WOULD NEED NEW ENGINE. I WAS SHOCKED AS THIS TRUCK IS OUR SECONDARY VEHICLE AND HAS ONLY BEEN DRIVEN APPROX 20,000 MILES IN 3 YEARS WITH REGULAR OIL CHANGES AND NO ISSUES WHATSOEVER! NO INDICATION WAS GIVEN VIA WARNING LIGHTS OF ANY ISSUES NOR WAS THERE ANY CHANGE IN HOW IT DROVE IMMEDIATELY PRIOR TO SEIZING. AFTER A DAY, THE MECHANIC CONFIRMED IT NEEDED TOTAL ENGINE REPLACEMENT. WE ASSUMED WE WERE BEING TAKEN ADVANTAGE OF AND HAD IT TOWED TO ANOTHER REPAIR PLACE, WHO ONLY WENT ON TO SAY THE SAME: NEW ENGINE NEEDED! AFTER RESEARCHING THIS ON-LINE IT SEEMS THAT MANY OF THIS MAKE AND MODEL HAVE HAD ISSUES WITH THIS, YET THERE IS NO RECOURSE WITH THE MANUFACTURER. WE WERE OWNERS OF A 1999 DODGE DURANGO PRIOR TO THIS AND THAT VEHICLE ALSO NEEDED TOTAL ENGINE REPLACEMENT AFTER 60 DAYS BUT THANKFULLY IT WAS COVERED THROUGH THE DEALERSHIP. WE ARE NO LONGER UNDER ANY TYPE OF WARRANTY AND SINCE THIS IS A KNOWN ISSUE, WE FEEL THAT DAIMLER CHRYSLER SHOULD RECOGNIZE THIS KNOWN ISSUE BASED ON THE AMOUNT OF COMPLAINTS THERE IS REGARDING THIS! NOT ONLY WILL WE BE ABANDONING THIS VEHICLE, AS WE ARE TOLD THAT IF WE REPLACE THE ENGINE FOR APPROX $4000 IT WILL MORE THAN LIKELY HAPPEN AGAIN, BUT WE WILL NEVER, EVER PURCHASE A VEHICLE THROUGH THIS MANUFACTURER AGAIN! SHAME ON DAIMLER/CHRYSLER FOR NOT ACKNOWLEDGING THEIR FAULT! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10429491October 11, 2011
ENGINE AND ENGINE COOLING
TL* THE CONTACT OWNS A 2003 DODGE DURANGO. WHILE DRIVING APPROXIMATELY 30 MPH THE VEHICLE STALLED WITH THE ILLUMINATION OF THE ENGINE WARNING INDICATOR. THE CONTACT WAS ABLE TO RESTART THE VEHICLE AND RESUME DRIVING. THE FAILURE OCCURRED FIVE TIMES. THE VEHICLE HAD NOT BEEN DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 115,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10428409October 4, 2011
EXTERIOR LIGHTING:HEADLIGHTS
TL* THE CONTACT OWNS A 2003 DODGE DURANGO SLT. THE CONTACT STATED THAT THE HEADLIGHTS FAILED AND WOULD FLICKER ON AND OFF. THE VEHICLE WAS TAKEN TO THE DEALER WHO PERFORMED A DIAGNOSTIC THAT LOCATED THE FAILURE AT THE HEADLIGHT TIMING MODULE. THE MANUFACTURER ADVISED THE CONTACT THAT THE FAILURE WAS NOT RECALLED AND DENIED ASSISTANCE WITH THE REPAIR. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 110,000 AND THE CURRENT MILEAGE WAS 130,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10427079September 25, 2011
ELECTRICAL SYSTEM
REPEATED FAILURE/BURNING OF BLOWER MOTOR RESISTOR AND CONNECTOR. POTENTIAL FOR ELECTRICAL FIRE UNDER THE DASH ON PASSENGER SIDE. HAVE HAD BURNING SMELL AND SMOKE FROM THIS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10423929September 6, 2011
SUSPENSION
THERE IS A RECALL FOR DEFECTIVE BALL JOINTS ON THE 2003 DODGE DURANGO, BUT WHEN I CALLED DODGE MY VIN IS NOT INCLUDED. I AM HAVING MY BALL JOINTS REPLACED BY A REPAIR SHOP TODAY AS I WAS TOLD THAT THEY ARE IN VERY BAD SHAPE AND I AM RISKING HAVING THEM SEPARATE WHILE DRIVING WHICH COULD RESULT IN THE WHEEL FALLING OFF IN A HIGH SPEED SITUATION CAUSING A CRASH AND POSSIBLE INJURY OR DEATH. I FEEL THAT IF THIS RECALL IS ONLY FOR SOME OF THE SAME YEAR AND MODEL OF MY VEHICLE THEN THEY SHOULD AT LEAST HAVE THEM ALL CALLED IN TO HAVE THE DEALER INSPECT THEM FOR SAFETY. IT IS GOING TO COST ALMOST $1000 FOR ME TO HAVE THIS REPAIR MADE. BUT THAT IS SMALL PRICE TO PAY TO ENSURE THE SAFETY OF ME AND MY FAMILY. I HAVE HEARD THIS COMPLAINT FROM MANY MANY OTHER OWNERS AND REPAIR SHOPS FOR THIS VEHICLE AND FEEL IT SHOULD BE LOOKED INTO. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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