Dodge Durango Complaints (1999)

1,967 consumer complaints on file.

#10463284June 27, 2012
POWER TRAIN
JUST STARTED SHUTTING OF AFTER IT RUNS ABOUT 5 MIN OR IT IS OVER 75 DEGREES MY WIFE WAS DRIVING AND SHE DID NOT NO WHAT TO DO I TOLD HER TO COAST TO SIDE OF ROAD AND CALLED TO GET TOWED IN GOT IT HOME AND IT STARTED RIGHT UP BUT DIED A FEW MIN AFTER THAT AGAIN STILL DON'T HAVE IT FIXED , WE DO NOT HAVE THE MONEY IT COST FOR THE PARTS NEED SOMETHING DONE THERE IS A LOT OF PROBLEMS FROM WHAT I RED ABOUT THESE PROBLEMS ON THE DODGE DURANGOS HAVE 2 DODGE TRUCKS AND NEVER HAD ANY PROBLEMS SO THEY REALLY SHOULD BE A RECALL ON THEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10463121June 26, 2012
ELECTRICAL SYSTEM, ENGINE
I WAS DRIVING DOWN THE HIGHWAY WHEN THE VEHICLE POWERED DOWN WITHOUT NOTICE. I LOST MY POWER STEERING AND THE POWERED BRAKES. IT WOULD RANDOMLY WITHOUT ANY WARNING. TURNS OUT IT WAS THE COMPUTER, AND THE MECHANIC SAID THAT DODGE IS NOTORIOUS FOR THE COMPUTER FAILING. THE COMPUTER IS VERY CLOSE TO THE ENGINE, AND THIS CAUSES THE BOARD TO WARP AND CONNECTIONS TO BREAK. THESE CARS NEED TO BE RECALLED, AND THIS ISSUE NEEDS TO BE ADDRESSED, OR IT WILL GET SOMEONE KILLED. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10460948June 7, 2012
VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 1999 DODGE DURANGO. THE CONTACT STATED THAT WHILE DRIVING 70 MPH, THE VEHICLE STALLED. THE CONTACT STATED THAT THE ODOMETER DISPLAYED A NO BUS READING. THE CONTACT ALSO STATED THAT SHE PULLED TO THE SIDE OF THE ROAD AND RESTARTED THE VEHICLE, BUT THE VEHICLE WOULD NOT ACCELERATE FAST ENOUGH TO MERGE IN WITH TRAFFIC. THE VEHICLE WAS THEN STOPPED AND TOWED HOME. THE VEHICLE WAS NOT TAKEN TO A DEALER OR MECHANIC FOR DIAGNOSIS. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 182,000. THE VIN WAS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10460858June 6, 2012
ELECTRICAL SYSTEM
WHILE DRIVING ON A HIGHWAY AT SPEEDS OF 60-65 MPH, WITH MY CHILD, MY VEHICLE'S ENGINE DIED WITHOUT WARNING, WITHOUT INDICATIONS OF IMMINENT FAILURE, NO SYMPTOMS OR SIGNS OF STRESS. THE DASH LIGHTS AND ALARMS DID NOT SEND NOTIFICATION UNTIL I WAS ALREADY COASTING DOWN THE SIDE OF THE EMERGENCY LANE. WHILE TRYING TO STEER THE SUDDENLY NONPOWERED STEERING WHEEL THRU TRAFFIC I BEGAN TO WORRY IF WE WERE GOING TO MAKE IT TO THE SIDE WITHOUT HURTING ANYONE OR DAMAGING ANY VEHICLES. AT THE TIME I WAS JUST THANKFUL TO HAVE MADE IT HOME WITH MY CHILD IN ONE PIECE BUT SOON I REALIZED THIS STORY COULD HAVE HAD A MUCH WORSE OUTCOME. THE VEHICLE'S ECM WAS FAULTY AND RESULTED IN AN ELECTRICAL ISSUE THAT CAUSED THE ENTIRE SYSTEM TO TEMPORARILY SHUTDOWN WITHOUT NOTICE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10460524June 4, 2012
STEERING, ENGINE, ELECTRICAL SYSTEM
I WAS DRIVING ON THE HIGHWAY AT 65MPH, AND THE VEHICLE SHUT OFF COMPLETELY. LOST POWER STEERING, POWER BRAKES, EVERYTHING. HAD 3 SMALL CHILDREN IN THE CAR AND HAD TO WITH ALL MY POWER (I AM 5'9" 235 LBS) NAVIGATE THE VEHICLE TO THE SIDE OF THE ROAD. I HAVE FOUND THIS IS EXTREMELY COMMON PROBLEM WITH THIS VEHICLE. MANY OF THE POSTS STATE IS A MANUFACTURING FLAW OF WHERE THE PCM IS PLACED IN THE ENGINE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10460107May 31, 2012
ENGINE
TL* THE CONTACT OWNS A 1999 DODGE DURANGO. THE CONTACT STATED THAT THE VEHICLE WOULD PERSISTENTLY STALL WITHOUT WARNING IN WARMER TEMPERATURES. THE FAILURE WOULD OCCUR WHEN DRIVING OVER 40 MPH AND UNDER 75 MPH. THE VEHICLE WAS TAKEN TO A MECHANIC WHO ADVISED THE CONTACT THAT THAT FAILURE WOULD OCCUR WHEN THE VEHICLE WOULD OVERHEAT. THE MANUFACTURER WAS NOTIFIED WHO STATED THERE WERE NO RECALLS AND OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS 139,000 AND THE CURRENT MILEAGE WAS 164,394. THE VIN WAS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10460108May 31, 2012
ELECTRICAL SYSTEM, ENGINE AND ENGINE COOLING
WE EXPERIENCED WITHIN 1 WEEK OF PURCHASE (MARCH 2011) THE FREQUENT STALLING OUT, ALONG WITH TOTAL LOSS OF POWER BRAKES AND POWER STEERING THAT HAS BEEN REPORTED BY HUNDREDS OF 1999 OWNERS. THE PROBLEM OCCURS IN PRIMARILY HOT SUMMER WEATHER, BUT HAS ALSO OCCURRED IN SPRING AND FALL WEATHER WITH ANY TEMPS OVER 70 DEGREES, ALTHOUGH LESS FREQUENTLY.THE ACTIONS REQUIRED ARE TO RAISE THE HOOD, WAIT FOR THE UNIT TO COOL (OR COOL IT ARTIFICIALLY WITH COLD WATER OR ICE PACK) UNTIL THE VEHICLE WILL RESTART. OVER A YEAR PERIOD OF EXPERIMENTING, I HAVE LESSENED BUT NOT CURED THE PROBLEM. ALL THE SOLUTIONS ARE RELATED TO INCREASING THE AIRFLOW TO THE CPU/PCM AREA, WHICH CHRONICALLY OVERHEATS DUE TO ITS LOCATION. IF DODGE WOULD RECALL THE 1999 MODEL, I CAN IMAGINE EITHER OF TWO SOLUTIONS AT MINIMAL COST. (PHOTOS OF MY SOLUTIONS ARE AVAILABLE.) IF THE AIR GUARD TO THE PASSENGER SIDE OF THE RADIATOR HAS THE TOP HALF REMOVED, THEN IT IS SIMPLE TO INSTALL AN INTAKE TUBE OR SHAFT TO DIRECT AIR THRU THE GRILLE TO THE PCM. A PLASTIC, EASY INSTALLED UNIT WOULD BE THE LOWEST COST SOLUTION. FAILING THIS, THE RELOCATION OF THE PCM WITH A MOUNTING BRACKET KIT AND A HARNESS EXTENSION WOULD ALLOW PLACEMENT OF THE UNIT IN A COOLER LOCATION (LIKE RIGHT BEHIND THE NEW GRILLE OPENING). MY WIFE LOSES ALL BRAKING AND STEERING POWER ASSIST WHEN THE ENGINE STALLS, SOMETIMES WHEN TURNING ACROSS ONCOMING TRAFFIC. THIS IS A SEVERE SAFETY ISSUE. IT HAS OCCURRED AT LEAST TWICE A WEEK IN HOT WEATHER FOR A YEAR NOW, AND ON MAY 28TH, 2012, IT OCCURRED 6 TIMES WITHIN 40 MILES DURING A 120 MILE TRIP. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10458862May 17, 2012
ENGINE
TL* THE CONTACT OWNS A 1999 DODGE DURANGO. THE CONTACT WAS DRIVING 45 MPH WHEN THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE RESTARTED AFTER THE FAILURE. THE VEHICLE WAS NOT TAKEN TO THE DEALER AND THE MANUFACTURER WAS NOT CONTACTED. THE VEHICLE WAS NOT REPAIRED AND THE VIN WAS UNKNOWN. THE FAILURE AND CURRENT MILEAGES WERE 200,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10458627May 16, 2012
UNKNOWN OR OTHER
I WAS DRIVING ON THE HIGHWAY AT ABOUT 55 MILES PER HOUR WHEN ALL OF A SUDDEN MY VEHICLE JUST SHUT DOWN. NO STEERING OR BRAKES. AFTER WAITING ABOUT 15 MINUTES IT FIRES RIGHT BACK UP. THIS HAS HAPPENED NUMEROUS TIMES SINCE THEN WHEN TEMPERATURES OUTSIDE GET ABOVE 78 DEGREES. TODAY IT STALLED AS I WAS WAITING TO TURN LEFT AT A VERY BUSY INTERSECTION AND HAD TO BE PUSHED WHILE CARS ARE STILL TRYING TO PASS AND GO AROUND ME. I HAD MY SISTER AND OUR 5 KIDS IN THE CAR. THIS IS VERY DANGEROUS AND I HAVE READ ON DIFFERENT WEBSITES NUMEROUS COMPLAINTS OF THIS SAME THING HAPPENING. SOMEBODY COULD BE SERIOUSLY INJURED WHEN YOU LOSE BRAKES AND STEERING AT HIGH RATES OF SPEED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10454553April 9, 2012
FUEL SYSTEM, GASOLINE, ELECTRICAL SYSTEM, ENGINE AND ENGINE COOLING
VEHICLE DIES AT STOP LIGHT. I PUSH IT TO THE SIDE OF THE ROAD TO INVESTIGATE. VEHICLE ENGINE CRANKS BUT DOESN'T FIRE. ON ODOMETER DISPLAY IT SAYS NO BUS. FUEL PUMP NOT COMING ON WHEN IGNITION IS TURNED ON . I WALK TO PARTS STORE AND BUY FUEL PUMP RELAY ,OR CIRCUIT BREAKER. PUT IT IN , FUEL PUMP COMES ON ENGINE STARTS . WIFE IS DRIVING IT TWO DAYS LATER . VEHICLE DIES IN BUSY INTERSECTION . NICE PEOPLE PUSH HER OFF THE ROAD WAY. SHE CALLS ME , I TELL HER TO TAKE CIRCUIT BREAKER TO PARTS STORE AND GET NEW ONE. SHE REPLACES BREAKER ,SHE'S ON THE ROAD AGAIN. SO NOW I DO SOME READING FIND OUT CIRCUIT BREAKERS JUST GET HOT STOP WORKING , COOL DOWN AND WORK AGAIN. SO SOME THING IS DRAWING TOO MUCH CURRENT. REPLACE THE FUEL PUMP AND FILTER , BIG PAIN IN THE YOU KNOW WHAT. VEHICLE DIES TWO DAYS LATER. NICE MAN PULLS ME OFF THE ROAD. I LEAVE VEHICLE SIT FOR AN HOUR . VEHICLE STARTS BACK UP. SO I JUST GO ON VEHICLE DIES ON ME ALL THE TIME. FAST FOOD LINES ,BUSY INTERSECTIONS, IT DIES EVERY WHERE , EVERY TEMP. I DON'T LET MOMMY DRIVE IT ANYMORE. I DON'T TRUST IT TO CARRY MY BABY ANYMORE. I CANT SELL IT . I HAVE READ ABOUT PEOPLE HAVING SAME EXACT PROBLEMS . THEY SAY REPLACE FUEL PUMP ,DID IT. REPLACE COMPUTER , DID THAT. SEVERAL YEARS AGO DEALER SHIP PUT NEW COMPUTER IN COST ME $1200. ALL FOR A PROBLEM SIMILAR TO THIS ONE. VEHICLE DIED AT STOP LIGHTS , BUT STARTED UP RIGHT AWAY. I HAVE REPLACED SO MANY PARTS , EVERY THING IS NEW. I CANT TRUST IT . ITS VERY UNSAFE . I CANT KNOWINGLY SELL IT TO SOME BODY. THANKS DODGE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10453718April 1, 2012
ELECTRICAL SYSTEM
I WAS PULLING A BOAT TO THE LAKE WHEN THE VEHICLE JUST CUT OFF , I LOST ALL POWER SUCH AS POWER STEERING ,POWER BRAKES .THIS COULD HAVE CAUSE A MAJOR ACCIDENT ! ONCE I GOT ON THE SIDE OF THE ROAD AND OPENED THE HOOD I MOVED AROUND THE WIRES ON THE COMPUTER , I HEARD THE FUEL PUMP ENGAGE AND THEN I STARTED IT . IT RAN A FEW MINUTES AND DID IT AGAIN ! BOTH TIMES THEIR WAS A BUS ERROR ON THE ODOMETER . AS I HAVE STUDIED THIS PROBLEM ,COMPUTERS (PCM) ARE OVERHEATING AND CAUSING CONNECTION PROBLEMS . THIS IS GOING TO CAUSE PEOPLE TO HAVE ACCIDENTS AND GET PEOPLE KILLED ! DODGE NEEDS TO FIX THIS PROBLEM ! THERE ARE MANY ! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10451993March 16, 2012
ENGINE AND ENGINE COOLING, STEERING
TL* THE CONTACT OWNS A 1999 DODGE DURANGO. WHILE THE CONTACT WAS DRIVING AT VARIOUS SPEEDS SHE NOTICED THE VEHICLE WOULD SUDDENLY STALL WITHOUT WARNING. THE FAILURE WAS NOT DIAGNOSED NOR WAS THE VEHICLE REPAIRED. THE CURRENT AND FAILURE MILEAGE WAS 120000. UPDATED 06/05/12*LJ UPDATED 06/07/12 *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10449429February 27, 2012
STEERING, SUSPENSION
RECENTLY PURCHASED THIS VEHICLE IN GREAT SHAPE INSIDE AND OUT, RUNS GREAT..THE DEALER DID THE STATE INSPECTION ON IT AND REPLACED BOTH SIDE UPPER AND LOWER BALL JOINTS AND THE RIGHT FRONT HUB/WHEEL BEARING.NOW 3 WEEKS LATER UPPER AND LOWER BALL JOIN ON ONE SIDE NEED TO BE REPLACED AGAIN..THIS IS RIDICULOUS, I HAVE RESEARCHED AND SEEN ALL THE COMPLAINTS PERTAINING TO THIS PROBLEM AND AM DUMB FOUNDED NOTHING HAS BEEN DONE ABOUT IT. I JUST BOUGHT IT SO DON'T HAVE ANY INFORMATION FOR PRIOR OWNERS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10446684February 4, 2012
ELECTRICAL SYSTEM, POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM)
VEHICLE DIES WITH NO NOTICE, PROBLEM IS PCM. THIS IS A WIDELY KNOWN PROBLEM WITH SEVERAL YEARS OF THE DODGE PRODUCTS. THE PCM FAILS AND THE CAR CAN LOSE POWER WHILE IN OPERATION. THIS IS A DANGEROUS SITUATION BECAUSE THE CAR CAN LOSE POWER WHILE OPERATING ON THE HIGHWAY OR AT ANY SPEED! DODGE REFUSES TO ACKNOWLEDGE THE PROBLEM. A REPLACEMENT PCM IS REPORTED TO RESOLVE THE PROBLEM TEMPORARILY. SOME COMPLAINTS INDICATE THAT IT'S AN OVERHEATING ISSUE, HOWEVER MINE STALLS AND DIES IN VARIOUS WEATHER CONDITIONS. USUALLY, I CAN UNPLUG THE CONNECTORS TO THE PCM AND PLUG THEM BACK IN TO RESET THE COMPUTER AND THE VEHICLE WILL START AND RUN AGAIN FOR A PERIOD OF TIME. SINCE THIS PROBLEM IS SO UNPREDICTABLE, THE CAR IS NOT SAFE TO HAVE ON THE ROAD. *KB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10446555February 3, 2012
SUSPENSION
FRONT AND REAR WHEEL BEARINGS. *KB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10445184January 25, 2012
POWER TRAIN
TL* THE CONTACT OWNS A 1999 DODGE DURANGO. THE CONTACT STATED THAT THE VEHICLE WOULD STALL SPONTANEOUSLY AND WITHOUT WARNING. THE DEALER DIAGNOSED THAT THE POWER TRAIN CONTROL MODULE (PCM) WAS DEFECTIVE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE, BUT DENIED ANY ASSISTANCE WITH REPAIRS TO THE VEHICLE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 120,000 AND THE CURRENT MILEAGE WAS 125,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10443975January 16, 2012
SUSPENSION
I BOUGHT MY DURANGO IN MARCH OF 2011 FROM A DEALERSHIP WITH NO WARRANTY. I HAVE HAD SO MANY PROBLEMS WITH THIS TRUCK SINCE THEN IT HAS BEEN A MONEY PIT. MY MAIN CONCERN WAS HOW BAD THE SUSPENSION IS ON THIS TRUCK, AROUND AUGUST I WAS DRIVING AND THE PASSENGER SIDE TIE ROD COMPLETLY BROKE, THANKFULLY I WASN'T GOING FAST SO I HAD CONTROL OVER THE VEHICLE. SO WHEN I FIXED THE TIE ROD I DID BOTH BECAUSE I DIDN'T WAN'T THE SAME THING HAPPENING AGAIN SO WHILE GETTING THE TIE ROD FIXED THE LOWER PASSENGER BALL JOINT FALLS OFF SO I WOUND UP DOING A PAIR OF THOSE ALSO, SO WHEN I GET THE GREASE FITTINGS GREASED, THE MECHANIC TELLS ME I NEED SWAY BAR LINKS REALLY BAD SO I DO THOSE ALSO. SO ALL THESE PROBLEMS, AND I HAVE TO PAY A MONTHLY NOTE FOR THIS PIECE OF CRAP AND THE DEALER IS NOT WILLING TO DO ANYTHING TO HELP ME. NOW IT'S JANUARY 2012 AND I GO FOR A OIL CHANGE AND MECHANIC TELLS ME MY BALL JOINTS AND TIE RODS ARE SHOT. I ASK HIM HOW CAN THAT BE THEY BEEN REPLACED LESS THAN 6 MONTHS AGO, HE SAID MY SHOCKS ARE TERRIBLE. THIS HAS BEEN BEYOND FRUSTRATING AND I HAVE CHILDREN THAT RIDE IN THIS TRUCK. I WAS READING AND I SAW ALL THE COMPLAINTS ABOUT THE BALL JOINT PROBLEM IN THIS TRUCK, I CAN NOT AFFORD TO FIX THE SAME PROBLEM AGAIN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10441274December 26, 2011
ELECTRICAL SYSTEM, ENGINE AND ENGINE COOLING, SERVICE BRAKES, HYDRAULIC
WHEN DRIVING AT HIGHWAY SPEEDS THE ENGINE WILL SUDDENLY SHUT OFF LOSING POWER STEERING AND BRAKES. AFTER SITTING FOR 10 TO 30 MINUTES IT WILL RESTART AND RUN FOR AN ADDITIONAL DISTANCE UNTIL SHUTTING OFF AND REPEATING THE SAME SYMPTOMS AGAIN. IT WILL SOMETIMES PERFORM NORMALLY FOR DAYS UNTIL ONCE AGAIN QUITTING FOR NO REASON. MULTIPLE COMPONENTS HAVE BEEN REPLACED WITHOUT CORRECTING THE PROBLEM. DODGE DENIES THERE BEING ANY PROBLEMS WITH THE VEHICLE BUT THERE ARE MANY INSTANCES OF THE SAME CONDITION BEING REPORTED ON INTERNET SITES FROM AROUND THE COUNTRY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10439289December 11, 2011
ELECTRICAL SYSTEM
TO WHOM IT MAY CONCERN,IT SEEMS LIKE THIS IS A SERIOUS PROBLEM THAT DODGE SHOULD HAVE TO STAND BEHIND. IT IS VERY DANGEROUS. THE VEHICLE JUST DIES. WILL START UP ABOUT 5 MINUTES LATER. SEEMS LIKE A COMPUTER PROBLEM. I HAVE PREVIEWED WHERE THIS HAS HAPPENED TO A LOT OF PEOPLE. SAME PROBLEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10438870December 7, 2011
EXTERIOR LIGHTING:HEADLIGHTS
TL* THE CONTACT OWNS A 1999 DODGE DURANGO. WHILE PARKED, THE CONTACT ACTIVATED THE HEADLIGHTS HOWEVER, THE FLASHERS BEGAN TO ILLUMINATE. THE LOW AND HIGH BEAM HEADLIGHTS FAILED TO FUNCTION AT ANY GIVEN TIME. THE MANUFACTURER ISSUED A VOLUNTARY RECALL PERTAINING TO THE HEADLIGHTS. THE VIN WAS NOT INCLUDED IN THE RECALL DEFECT. THE VEHICLE HAD NOT BEEN REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 193,000. THE VIN WAS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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