Dodge Durango Complaints (2004)

1,115 consumer complaints on file.

#10155578April 18, 2006
ENGINE AND ENGINE COOLING
DT*: THE CONTACT STATED WHILE DRIVING 40 MPH OR LESS THE ENGINE STALLED AND LOST POWER WITHOUT WARNING. AFTERWARDS, THE VEHICLE WAS EASILY RESTARTED. THE VEHICLE WAS TAKEN TO A DEALER FOR INSPECTION. THE DEALER PERFORMED A DIAGNOSTIC TEST THAT PRODUCED NO FAILURES CODES. THE SERVICE DEPARTMENT WAS UNABLE TO DUPLICATE THE PROBLEM. THE CONTACT CLAIMED THAT VEHICLE SHUT OFF/STALLED OFF 8 TIMES IN 16 MONTHS, AND HAS BEEN AT DEALERSHIP 4 TIMES AND NOTHING HAS BEEN REPLACED OR REPAIRED, AND IT CONTINUED TO SHUT OFF WHILE COMING TO A STOP. THIS WAS A SAFETY PROBLEM. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10154023March 29, 2006
ELECTRICAL SYSTEM:WIRING:INTERIOR/UNDER DASH
DT*: THE CONTACT STATED AFTER STARTING THE ENGINE, ALL OF THE INTERIOR LIGHTS ILLUMINATED AND REMAINED ON. AFTERWARDS, THE INTERIOR LIGHTING WENT OUT WITHOUT WARNING AND WOULD NOT RE-ILLUMINATE. THE VEHICLE IS CURRENTLY AT THE DEALERSHIP AWAITING INSPECTION. THERE IS A NHTSA RECALL, # 03V528000, REGARDING THE ELECTRICAL SYSTEM. THE VEHICLE HAS THE SAME PROBLEMS AS INDICATED IN THE RECALL; HOWEVER IT IS NOT INCLUDED IN THE RECALL DUE TO THE VIN. UPDATED 4/11/2006 - *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10152833March 16, 2006
ENGINE AND ENGINE COOLING:ENGINE
WHILE DRIVING ON I-91 SOUTH IN MA (IN THE EVENING, WITH TWO OF MY KIDS AGES 5 & 7) IN MY 2004 DODGE DURANGO SUV THE ENGINE SUDDENLY AND UNEXPECTEDLY CUT OUT - TURNED OFF. THE VEHICLE LOST POWER STEERING AND POWER BRAKES. THE DASHBOARD LIGHTS WENT DARK. THE HEADLIGHTS REMAINED ON AND THE RADIO CONTINUED TO FUNCTION. THE CAR WAS IN DRIVE AND THE IGNITION KEY WAS IN THE PROPER POSITION - THIS WAS NOT CAUSED THE MY HAVING INADVERTENTLY PUT THE CAR IN NEUTRAL OR PARK, ETC OR BY THE CAR HAVING BEEN INADVERTENTLY TURNED OFF. THIS WAS A SUDDEN ENGINE SHUT DOWN WHILE TRAVELING AT HIGHWAY SPEEDS ON AN INTERSTATE. FORTUNATELY, I WAS ABLE TO PUT THE FLASHERS ON (THEY WORKED) AND COAST OVER TO THE SHOULDER AND STOP THE VEHICLE. I SHIFTED THE TRANSMISSION FROM DRIVE TO PARK. I TURNED THE KEY TO THE OFF POSITION. I CHECKED THE HEADLIGHTS -- THEY WENT ON AND OFF. I CHECKED THE RADIO IT WENT ON AND OFF. I WAITED A MOMENT TO COLLECT MY THOUGHTS. THEN, I TURNED THE KEY AND THE CAR STARTED RIGHT UP NO PROBLEM. I LET THE ENGINE IDLE FOR A MOMENT AND CHECKED FOR ANY ENGINE WARNING LIGHTS - THERE WERE NONE. I PUT THE VEHICLE IN DRIVE AND PROCEEDED ON THE SHOULDER FOR A SHORT DISTANCE TO SEE IF THE CAR WOULD GO. IT DID. I WAS ABLE TO ENTER BACK ON TO THE INTERSTATE AND RESUME BY TRIP. THE VEHICLE FUNCTIONED PERFECTLY NORMALLY FOR THE REMAINDER OF THE TRIP. I VEHICLE HAS ALSO CONTINUED TO FUNCTION PROPERLY SINCE THEN WITHOUT INCIDENT. THIS ENGINE CUT OUT PROBLEM HAD NEVER HAPPENED BEFORE. I AM CONCERNED, HOWEVER, THAT THE PROBLEM COULD RECUR AT ANY TIME WITHOUT NOTICE. WHILE FORTUNATELY THIS TIME THAT AN ACCIDENT DID NOT OCCUR AND NO ONE WAS INJURED, IT IS ENTIRELY POSSIBLE THAT GIVEN A DIFFERENT SITUATION AND THIS SAME PROBLEM HAPPENED THERE COULD EASILY BE AN ACCIDENT RESULTING IN DEATH AND/OR SERIOUS BODILY INJURY, AS WELL AS PROPERTY DAMAGE. A MECHANIC LOOK AT THE VEHICLE AND DIDN'T FIND ANYTHING WRONG. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10152544March 13, 2006
FUEL SYSTEM, GASOLINE
2004 DODGE DURANGO WITH THE 5.7 HEMI ERRADIC IDLING AND STALLING AT DIFFERENT TIMES. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10152629March 13, 2006
ELECTRICAL SYSTEM
DT*: THE CONTACT STATED WHILE DRIVING 15MPH THE VEHICLE CAUGHT ON FIRE. THERE IS POSSIBLE INTERNAL SMOKE DAMAGE TO THE CONTACT'S LUNGS. WHEN THE FIRE DEPARTMENT EXTINGUISHED THE FIRE THE POLICE DEPARTMENT FILED A REPORT. THE FIRE STARTED WITH THE INTERNAL LIGHTS AND HEADLIGHTS SWITCH. THE INSURANCE COMPANY DETERMINED THE VEHICLE WAS TOTALED AND ARE CURRENTLY INSPECTING THE VEHICLE. PREVIOUSLY, ON MULTIPLE OCCASIONS THE VEHICLE WAS TAKEN TO THE DEALERSHIP FOR ELECTRICAL ISSUES. THE INTERNAL LIGHTS REMAINED ILLUMINATED, THE ALARM TURNED ON, AND WHILE TOUCHING THE DOOR IT SHOCKED THE CONTACT. THE DEALER REPLACED THE KEYLESS ENTRY, AN ELECTRICAL PART AND A PART IN THE HEATER. THE VEHICLE WAS BEING TAKEN BACK TO THE DEALERSHIP WHEN THE FIRE OCCURRED.
Crash:
No
Fire:
Yes
Injuries:
1
Deaths:
0
#10151860March 6, 2006
ENGINE AND ENGINE COOLING
THE VEHICLE HAS STALLED ON SEVERAL OCCASIONS, WHILE DRIVING AND WHILE STOPPED. ON TWO OCCASIONS THE VEHICLE FAILED TO RESTART FOR AN HOUR OR SO. WHEN THE ENGINE STALLS THE POWER COMPONENTS ASSOCIATED WITH THE SAFE OPERATION OF THE VEHICLE ALSO ARE EFFECTED (IE STEERING, BRAKES, ETC.). THIS HAS LED TO A COUPLE OF NEAR COLLISIONS ON THE FREEWAY AND SURFACE STREETS. THIS IS A PROBLEM THAT NEEDS TO BE ADDRESSED. I HAVE VOICED MY CONCERNS TO OTHER OWNERS THAT ARE HAVING THE SAME ISSUES EVEN AFTER TSB ITEMS HAVE BEEN PERFORMED. THE TRANSMISSION ALSO FAILS TO ENGAGE WHEN SHIFTING FROM PARK INTO DRIVE OR REVERSE GEARS. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10151814March 5, 2006
SEAT BELTS, EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.
I HAVE A 2004 DODGE DURANGO SLT FROM THE BEGINNING TO PRESENT I HAVE REPLACED THE SEAT BELT COVER A WHOPPING "4" TIMES AND HAVE TO DO IT AGAIN. IT IS MADE OF PLASTIC INCLUDING THE HOOKS ON THE BACK SO EVERYTIME THE SEAT BELT TAPS ON IT JUST RIGHT IT SNAPS THE PLASTIC BRACKETS ON THE BACK AND OFF IT FALLS. I HAVE ALSO HAD TO REPLACE THE STEREO AND AM ABOUT TO DO IT AGAIN. IT SOUNDS LIKE IT IS TRYING TO FEED THE CD. WHEN YOU SHUT THE FRONT PASSENGER DOOR, IT STOPS. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10151398February 28, 2006
ELECTRICAL SYSTEM:WIRING:INTERIOR/UNDER DASH
VEHICLE CAUGHT FIRE INSIDE THE INSTRUMENT CLUSTER ON THE DRIVER'S SIDE DASHBOARD. THE VEHICLE BURNED TO THE POINT WHERE IT WAS TOTALED BY THE INSURANCE COMPANY. *NM
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10150929February 22, 2006
STEERING
I WAS AT A STOP SIGN WAITING FOR MY TURN TO MAKE A LEFT HAND TURN. WHEN ALL WAS CLEAR I STARTED TO MAKE THE LEFT HAND TURN AND ALL OF A SUDDEN HAD ABSOLUTELY NO CONTROL OF THE STEERING WHEEL. MY TRUCK PROCEEDED TO TURN IN A LEFT HAND TURN ALMOST ALLOWING ME TO DO A 360 AT A SLOW RATE OF SPEED. I HEARD A LOT OF NOISE AND AFTER ABOUT 30-60 SECONDS HAD REGAINED CONTROL OF THE STEERING WHEEL LANDING IN A DITCH ON THE SIDE OF THE ROAD. I DROVE THE CAR DIRECTLY TO THE DEALERSHIP AND EXPLAINED THE PROBLEM. I HAVE NO IDEA WHAT THEY DID, EXCEPT THAT THEY CLAIMED TO HAVE FIXED IT AND I HAVE NOT HAD ANOTHER ONE OF THESE PROBLEMS AGAIN. I AM NOT SURE OF THE DATE SO I TOOK A GUESS. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10150394February 16, 2006
ENGINE AND ENGINE COOLING:ENGINE, ELECTRICAL SYSTEM
I LEASE A 2004 DODGE DURANGO LIMITED W/ A 5.7 HEMI. THIS VEHICLE STALLED ON SLICK ROAD DOING APPROX, 35-40 MPH. I TRIED TO STOP VEHICLE AND LOST CONTROL. WENT OFF ROAD INTO DITCH AND ROLLED VEHICLE. ALL PASSENGERS IN VEHICLE (4) WERE ALL UNINJURED. THIS VEHICLE HAS DONE THIS SINCE IT HAD 1803 MILES ON IT. THIS TRUCK HAS HAD MULTIPLE PROBLEMS AND HAS BEEN A NIGHTMARE. THIS VEHICLE IS UNSAFE AS I HAVE SAID SINCE FIRST EPISODE OF STALLING. NOW THIS TRUCK HAS APPROX, 21000 MILES ON IT AND THIS PROBLEM RECURRED. WE ARE SCARED TO DRIVE TRUCK. MANU, SAYS NOT TO WORRY" IF THIS HAPPENS, AIRBAGS WILL STILL DEPLOY." ARE YOU SERIOUS !! ENOUGH IS ENOUGH! LETS GET TOGETHER AND MAKE THIS PROBLEM KNOWN. AT THIS POINT I AM READY FOR ACTION TO BE TAKEN AND ALL THE CONSUMERS THAT HAVE THIS PROBLEM NEED TO UNITE AND SETTLE THIS ONCE AND FOR ALL. NEXT TIME THERE MAY BE A DEATH. IT MAY BE YOUR CHILD. WE NEED TO STOP THIS PEOPLE !!! *NM
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10150420February 16, 2006
VEHICLE SPEED CONTROL:CABLES, ELECTRICAL SYSTEM:WIRING, ELECTRICAL SYSTEM:12V/24V/48V BATTERY:CABLES
DT*: THE CONTACT STATED WHILE DRIVING AT VARIOUS SPEEDS, WHILE APPLYING BRAKE PRESSURE THE VEHICLE LURCHED FORWARD AND STRUCK AN ONCOMING VEHICLE. THE VEHICLE SUSTAINED DAMAGE TO THE FRONT END. A POLICE REPORT WAS TAKEN. THERE WERE NO INJURIES. THE VEHICLE WAS TAKEN TO THE DEALERSHIP FOR INSPECTION. UPON INSPECTION, THE DEALERSHIP WAS UNABLE TO DUPLICATE THE PROBLEM. THE VEHICLE WAS TAKEN TO AN INDEPENDENT REPAIR SHOP FOR FURTHER EVALUATION. THE CONTACT INDICATED THE CRASH WAS CAUSED BY MECHANICAL FAILURE IN THE VEHICLE. THE CONTACT WAS NEVER NOTIFIED OF THE MECHANICAL FAILURE. ALSO, THE CONTACT DID NOT RECEIVE NHTSA RECALLS O4V0120000 CONCERNING VEHICLE SPEED CABLES; O3V528000 CONCERNING ELECTRICAL SYSTEM WIRING , AND O4V578000 REGARDING BATTERY CABLES. THE CONTACT FELT AFOREMENTIONED RECALL FAILURES COULD HAVE CAUSED THE ACCIDENT. *AK
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10150206February 14, 2006
ELECTRICAL SYSTEM:WIRING:INTERIOR/UNDER DASH
CLUSTER PANEL FOR INSTRUMENT PANEL FIRE UNDER HOOD. *NM
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10150081February 13, 2006
ELECTRICAL SYSTEM, POWER TRAIN:AUTOMATIC TRANSMISSION
VEHICLE STALLS, TRANSMISSION QUITS. DOESN'T WORK. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10149670February 7, 2006
VEHICLE SPEED CONTROL
DT*: THE CONTACT STATED THE THROTTLE INTERMITTENTLY STICKS AT HIGHER SPEEDS OF 45-60 MPH DURING COLD WEATHER CAUSING THE ENGINE TO REV AND NOT MOVE FORWARD. THE CHECK ENGINE LIGHT HAS ILLUMINATED ON SEVERAL OCCASIONS. THE VEHICLE WAS TAKEN TO THE DEALERSHIP AND THEY ARE UNABLE TO DUPLICATE THE PROBLEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10149669February 7, 2006
ELECTRICAL SYSTEM
NUMEROUS ELECTRICAL PROBLEMS WITH 2004 DODGE DURANGO. WITHIN IN 3 MONTHS OF PURCHASING VEHICLE, 4 WHEEL DRIVE BEGAN TURNING ITSELF ON WITHOUT WARNING. THIS CAUSED PROBLEMS TURNING. VEHICLE WAS TAKEN BACK TO BENDERS IN CLOVIS NUMEROUS TIMES BEFORE COMPUTER WAS REPROGRAMMED, SOLVING THE PROBLEM. IN JANUARY, 2006 THE CHECK ENGINE LIGHT CAME ON. BENDERS TESTED THE VEHICLE AND SAID THAT THE COMPUTER WASN'T RECEIVING ANY INPUT AND IT NEEDED TO BE REPLACED. HAD TO DRIVE THE VEHICLE FOR ALMOST A MONTH BEFORE THEY WOULD CHANGE OUT THE COMPUTER. PROBLEM SEEMS TO BE RESOLVED NOW, BUT I FEEL THAT THERE IS A PROBLEM WITH THE WIRING IN THIS VEHICLE TO CAUSE SO MANY FAILURES. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10149427February 4, 2006
ELECTRICAL SYSTEM
THE INTERIOR LIGHT CONTINUED TO STAY ON, AND PART OF THE DASH WOULD NOT LIGHT UP. AFTER CHECKING EVERYTHING, IT WAS DETERMINED THE WHOLE ELECTRICAL PANEL NEEDED TO BE REPLACED. IT WAS UNDER WARRANTY. IT'S ONLY BEEN A FEW WEEKS SINCE REPLACEMENT. THE BRAKES ARE/ HAVE BEEN SCREECHING AND WAS TOLD THAT IT IS THE WAY THE PADS ARE MADE, ETC. AND WHEN THE WEATHER IS WET IT IS INCREASED. JUST COASTING THEY SCREECH. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10148874January 27, 2006
ELECTRICAL SYSTEM:WIRING:INTERIOR/UNDER DASH
I WAS DRIVING ON THE EXPRESSWAY AND DOME LIGHT CAME ON, AND IT WOULD NOT TURN OFF. ABOUT A MINUTE LATER SMOKE STARTED COMING OUT OF THE INSTRUMENT PANEL AND WITHIN SECONDS THE WHOLE DASHBOARD WAS ON FIRE. THE CAR WAS TOTALED. THIS HAPPENED WHILE I WAS DRIVING AND I BARELY MADE IT OUT W/O GETTING BURNT. *AK
Crash:
No
Fire:
Yes
Injuries:
1
Deaths:
0
#10148725January 25, 2006
ENGINE AND ENGINE COOLING:COOLING SYSTEM, ENGINE AND ENGINE COOLING:ENGINE, SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR, SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:PADS, ELECTRICAL SYSTEM:WIRING:INTERIOR/UNDER DASH, ELECTRICAL SYSTEM:12V/24V/48V BATTERY, EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.
ON SEPTEMBER 24, 2004 THE BATTERY WAS REPLACED. ON DECEMBER 29, 2004 THE BATTERY CABLE WAS REROUTED PER RECALL. ON MAY 6, 2005 THE VEHICLE OVERHEATED, THE FOLLOWING PARTS WERE REPLACED THE HUB/DRIVE FAN, THERMOSTAT, WATER PUMP, AND THE SPARK PLUGS. ON MAY 16, 2005 OVERHEATED THE RADIATOR HAD TO BE REPLACED. ON AUGUST 12, 2005 THE VEHICLE OVERHEATED. THE FOLLOWING PARTS WERE REPLACED THE HEADS, VALVES, CAMSHAFT,AND SPROCKET. ON OCTOBER 18, 2005 THE VEHICLE HAD SQUEAKY BRAKES, BRAKE PADS REPLACED AND ROTORS TURNED. THE RIGHT REAR AXLE LEAKED AND NEEDED TO BE REPLACED. ON JANUARY 17, 2006 THE RADIO CUT IN AND OUT, DASHBOARD CONTROLS WERE FLICKERING ON AND OFF. NO PROBLEMS WERE FOUND. ALSO, I ASKED FOR THE BRAKES TO BE CHECKED FOR THE SAME TYPE OF VIBRATION. STATED THERE WAS NO SAFETY ISSUE, BUT ROTORS NEEDED TO BE REPLACED. ON JANUARY 20, 2006 THE VEHICLE WAS AGAIN BROUGHT TO THE DEALER FOR THE RADIO, DASHBOARD, AND STALLING. THE CAR WAS KEPT FOR TWO DAYS AND RETURNED WITHOUT ANY SOLUTION. ON S JANUARY 22, 2006 AGAIN MY VEHICLE STALLED AT A TRAFFIC LIGHT. ON JANUARY 24, 2006 WAS AGAIN BROUGHT IN TO THE DEALER. I SPOKE WITH THE SERVICE MANAGER ON JANUARY 25, 2006 AND HE TOLD ME THAT CHRYSLER SAID STATIC ELECTRICITY FROM THE SEAT CAUSED THE PROBLEM. HE WAS THEN ADVISED TO SPRAY THE SEATS WITH SOMETHING TO ELIMINATE THE STATIC ELECTRICITY. THE CAR WAS TO BE DELIVERED TO ME BY AN EMPLOYEE OF THE DEALER, WHEN THE GENTLEMEN ARRIVED HE TOLD ME THAT THE CAR RADIO STARTED CUTTING IN AND OUT, AND THE DASH BOARD WENT CRAZY, HE THEN LEFT WITH THE LOANER CAR AND I PROCEEDED TO CALL THE DEALERSHIP, DRIVER CAME BACK TO PICK UP MY CAR ONCE AGAIN TO RETURN TO THE DEALERSHIP. WHEN HE TRIED TO START THE VEHICLE IT WOULD NOT START, A TECHNICIAN WAS SENT TO MY HOME TO REPLACE THE BATTERY. THE BATTERY WAS REPLACED, AN VEHICLE WAS OFF TO THE DEALERSHIP. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10148231January 20, 2006
VEHICLE SPEED CONTROL
DT*: THE CONSUMER STATED THERE HAVE BEEN TWO INCIDENTS WITH THE VEHICLE INADVERTENTLY ACCELERATING. FIRST, WHILE IN REVERSE PULLING OUT OF A PARKING PLACE, THE VEHICLE ACCELERATED ACROSS THE PARKING LOT. SECOND, WHILE LEAVING A PARKING LOT, THE VEHICLE ACCELERATED FORWARD HITTING ANOTHER VEHICLE ENTERING THE PARKING LOT. THE DEALERSHIP COULD NOT DUPLICATE THE PROBLEM. THE MANUFACTURER IS SENDING AN INSPECTOR TO FURTHER INVESTIGATE THE PROBLEM. *JB *AK
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10147935January 17, 2006
VEHICLE SPEED CONTROL
DT: THE CONSUMER STATED WHILE DRIVING THE VEHICLE AT 40 MPH, THE RPM AND ENGINE REVVED HIGH. WITH THE BRAKE PEDAL DEPRESSED, THE VEHICLE LUNGED FORWARD AND CRASHED INTO A FENCE. THE VEHICLE WAS TAKEN TO THE LOCAL DEALERSHIP, WHERE THE PROBLEM COULD NOT BE DUPLICATED. *JB
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0

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