Dodge Durango Complaints (2005)

1,567 consumer complaints on file.

#10405595June 8, 2011
FUEL SYSTEM, GASOLINE
TL* THE CONTACT OWNS A 2005 DODGE DURANGO. THE CONTACT STATED THAT WHILE REFUELING, FUEL BEGAN TO SPILL FROM THE FILLER NECK. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE THE CONTACT WAS INFORMED THAT THE FUEL TANK NEEDED TO BE REPLACED. THE CONTACT WAS ALSO ADVISED THAT THE VEHICLE WAS NOT INCLUDED IN THE RECALL ASSOCIATED WITH NHTSA CAMPAIGN ID NUMBER 09V003000 (FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY). THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE, BUT OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS 87,000 AND THE CURRENT MILEAGE WAS 87,400.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10405642June 8, 2011
FUEL SYSTEM, GASOLINE
TL* THE CONTACT OWNS A 2005 DODGE DURANGO. THE CONTACT STATED THAT FUEL WAS SPEWED FROM THE FUEL FILLER NECK WHILE REFUELING THE VEHICLE. THE CONTACT REFERENCED NHTSA CAMPAIGN ID NUMBER: 09V003000 (FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY) AND WAS ADVISED THAT THE VEHICLE WAS NOT INCLUDED IN THE RECALL. THE MANUFACTURER HOWEVER, OFFERED THE LIABILITY OF A PORTION OF THE REPAIR COSTS. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 61,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10406329June 7, 2011
FUEL SYSTEM, GASOLINE, ENGINE AND ENGINE COOLING
1-2 POSSIBLE CONCERNS- #1- (5.7 V.8 ENGINE ISSUE) AS MANY OTHERS HAVE COMPLAINED THE VEHICLE STALLS AND QUITS ON SUDDEN STOPS, AND WHEN MAKING TURN. AFTER THE ENGINE SHUTS OFF - IT CAN BE RESTARTED - BUT NO ENGINE CODE IS GENERATED. THE DEALER DOES NOT KNOW THE SPECIFIC CAUSE, BUT CITES NUMEROUS THINGS THAT IT CAN BE - WANTING ME TO SPEND $$ TO INVESTIGATE EACH ONE AND REPLACE PARTS. THE SERVICE DEPARTMENT IS NOT AWARE OF ANY ISSUES WITH THE DURANGO AND ENGINE STALL. THE ISSUE IS UNPREDICTABLE AND NEARLY IMPOSSIBLE TO DUPLICATE - EVEN THOUGH IT HAS HAPPENED A DOZEN OR SO TIMES IN THE LAST 2 YEARS. ON SEVERAL OF THIS OCCASIONS I (AND MY FAMILY OF 5) HAVE BEEN PLACED IN LIFE THREATENING SITUATIONS AND I HAVE HAD ISSUES WITH CONTROLLING THE VEHICLE DUE TO A LOSS OF POWER STEERING AND BRAKE CONTROL. THIS ISSUE MAY BE RELATED TO THE NEXT COMPLAINT. IT SEEMS STRANGE THAT THIS ON MANY OCCASIONS HAPPENS RIGHT AFTER A FILL UP. AND - EVEN THOUGH MY VIN WAS RECALLED IN 2005 AND FIXED - GAS STILL SPRAYS OUT THE FUEL FILLER AND ANY GAS STATION WHEN YOU FILL THE VEHICLE UP FULLY. TO GET AROUND THIS - MY VEHICLE CANNOT BE FILLED ALL THE WAY UP. THIS ISSUE IS EASY TO DUPLICATE - BUT MY DEALER STATES THAT THE WORK DONE IN 2005 SHOULD HAVE FIXED THIS AND THAT ANY OTHER ISSUE ARE NOT A WARRANTY/RECALL ISSUES. AGAIN - THE DEALER WANTS TO CHARGE ME $$ TO TEST AND TRY TO FIND AN ANSWER SINCE ACCORDING TO THEM THIS PROBLEM HAS ALREADY BEEN FIXED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10404229June 2, 2011
FUEL SYSTEM, GASOLINE
2005 DODGE DURANGO VIN [XXX] EXPELS A LARGE QUANTITY OF FUEL WHEN REFUELING THE VEHICLE. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10403959June 1, 2011
FUEL SYSTEM, GASOLINE
GAS OVER FLOW FROM 2005 DODGE DURANGO. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10403601May 27, 2011
FUEL SYSTEM, GASOLINE
EVERYTIME I FILL UP GASOLINE AND AFTER THE AUTOMATIC SHUTOFF IN THE HANDLE STOPS THE PUMP, A LARGE AMOUNT OF GASOLINE IS SPRAYED ONTO MYSELF AND THE VEHICLE. THIS IS NOT ONLY A POTENTIAL FIRE HAZARD BUT A SEVERE ENVIRONMENTAL ISSUE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10402649May 25, 2011
FUEL SYSTEM, GASOLINE
WHEN FILLING UP CAR WITH GAS, AFTER THE PUMP SHUTS OFF, GAS POURS OUT OF THE TANK. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10402459May 23, 2011
FUEL SYSTEM, GASOLINE
TL* THE CONTACT OWNS A 2005 DODGE DURANGO. THE CONTACT STATED THAT AFTER REFUELING THE FUEL TANK TO FULL CAPACITY, THE FUEL WOULD SPILL BACK OUT. THE VEHICLE WAS INSPECTED BY A DEALER AND THEY ADVISED HIM THAT THEY WOULD MAKE ADJUSTMENTS TO THE FUEL TANK. THE VEHICLE WAS REPAIRED BUT THE FAILURE PERSISTED. THE MANUFACTURER WAS CONTACTED AND THEY ADVISED HIM TO TAKE THE VEHICLE TO A SECOND DEALER. THE FAILURE MILEAGE WAS APPROXIMATELY 45,000. UPDATED 12/16/11 *BF UPDATED 12/23/11
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10401453May 18, 2011
FUEL SYSTEM, GASOLINE, FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY:FILLER PIPE AND CAP, FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY
TL*THE CONTACT OWNS A 2005 DODGE DURANGO. THE CONTACT STATED THAT WHEN HE ADDED GASOLINE TO THE FUEL TANK, THE AUTOMATIC SHUTOFF VALVE DID NOT FUNCTION AND THE FUEL SPILLED OUT OF THE FILLER NECK. THE FAILURE OCCURRED EVERY TIME THE TANK WAS FULL. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHO STATED THAT THE VEHICLE WAS NOT INCLUDED IN RECALLS 05V034000 (FUEL SYSTEM, GASOLINE:STORAGE TANK ASSEMBLY:FILLER PIPE AND CAP) AND 09V003000 (FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY). THE VEHICLE WAS NOT REPAIRED. THE CONTACT CALLED THE MANUFACTURER AND FILED A COMPLAINT. THE CURRENT MILEAGE WAS APPROXIMATELY 43,200. THE FAILURE MILEAGE WAS APPROXIMATELY 42,000. UPDATED 07/08/11 *BF UPDATED 11/23/11
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10401113May 16, 2011
FUEL SYSTEM, GASOLINE
MY 2005 DODGE DURANGO ST STARTED SPEWING FUEL OUT THE FILLER NECK WHEN I'M FILLING THE TANK. IT USUALLY OCCURS WHEN THE TANK REACHES ABOUT HALF FULL. I CONTACTED CHRYSLER AND THEY TOLD ME MY CAR ISN'T COVERED UNDER ANY CAMPAIGNS AND I SHOULD TAKE IT TO A LOCAL DEALER TO HAVE REPAIRED AT MY OWN EXPENSE. THIS CONDITION IS A SERIOUS SAFETY CONDITION EVERY TIME I TRY TO FILL THE FUEL TANK. I KNOW THERE HAVE BEEN TWO RELATED RECALLS OF SIMILAR FAULTS, BUT I DON'T THINK IT'S FAIR THAT CHRYSLER WON'T STAND BEHIND THIS SAFETY ISSUE. I'M NOW ALWAYS CONCERNED FOR MY SAFETY WHEN I HAVE TO FILL MY GAS TANK. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10400771May 13, 2011
FUEL SYSTEM, GASOLINE
TL* THE CONTACT OWNS A 2005 DODGE DURANGO. THE CONTACT STATED THAT WHEN REFUELING THE VEHICLE, FUEL WOULD LEAK BACK OUT OF THE FUEL TANK. THE CONTACT REFERENCED NHTSA CAMPAIGN ID NUMBER: 09V003000 (FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY) BUT THE VEHICLE WAS NOT INCLUDED IN THE RECALL. THE CONTACT STATED THE FUEL SPITTING OUT OF THE VEHICLE CAN CAUSE A FIRE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 77,000. UPDATED 05/26/2011*LJ
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10399919May 10, 2011
FUEL SYSTEM, GASOLINE
WHEN FILLING FUEL TANK, AFTER AUTOMATIC SHUTOFF BY PUMP THE FUEL TANK SPEWS FUEL OUT. THIS IS, APPARENTLY, A FAIRLY COMMON PROBLEM WITH DODGE DURANGOS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10399591May 9, 2011
FUEL SYSTEM, GASOLINE
MY 2005 DODGE DURANGO SPLASHES GAS OUT OF THE TANK WHEN REFUELING. IT HAS BEEN DIAGNOSED BY THE DEALERSHIP AND THE GAS TANK NEEDS TO BE REPLACED. THIS IS AN $1111 REPAIR ON AN ISSUE ADDRESSED IN A LIMITED RECALL. WHY IS MY VEHICLE NOT PART OF THIS RECALL WHEN IT IS HAVING THE RECALL PROBLEM? THIS IS A MAJOR SAFETY ISSUE, GAS SPLASHING OUT OF THE TANK, ONTO THE TRUCK, THE GROUND AND MYSELF. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10399297May 6, 2011
INTERIOR LIGHTING
TL*THE CONTACT OWNS A 2005 DODGE DURANGO. WHILE PARKED THE CONTACT NOTICED THE INTERIOR LIGHTING ON THE VEHICLE WOULD NOT SHUT OFF. THE INTERIOR LIGHTS WERE ILLUMINATED IN THE VEHICLE CONSTANTLY WHILE DRIVING OR PARKED. THE CONTACT STATED THE LIGHTS WOULD TURN OFF INTERMITTENTLY ON THEIR OWN AFTER BEING ILLUMINATED FOR APPROXIMATELY THREE HOURS. THE INTERIOR OF THE VEHICLE ALSO HAD A BURNING SMELL. THE VEHICLE WAS NOT TAKEN TO A DEALER FOR DIAGNOSTIC TESTING. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 98,000.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10399322May 6, 2011
FUEL SYSTEM, GASOLINE
TL*THE CONTACT OWNS A 2005 DODGE DURANGO. THE CONTACT NOTICED THAT THE BOTTOM OF HER GASOLINE TANK WAS COVERED WITH RUST. THE DEALER ADVISED THE CONTACT TO HAVE IT REPAINTED AND OFFERED NO FURTHER ASSISTANCE SINCE THERE WERE NO RELATED RECALLS. THE MANUFACTURER DID NOT OFFER ANY ASSISTANCE EITHER. NO REPAIRS WERE PERFORMED. THE CURRENT MILEAGE WAS APPROXIMATELY 71,000 AND THE FAILURE MILEAGES WAS APPROXIMATELY 65,000. THE VIN WAS UNAVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10399364May 6, 2011
FUEL SYSTEM, GASOLINE
WHEN FUELING, AS THE TRUCK REACHES A FULL TANK IT WILL SPEW GAS AFTER THE PUMP HAS SHUT OFF. MY VEHICLE WAS INITIALLY INCLUDED IN THE FIRST RECALL, AND MY REPLACED TANK WORKED WELL FOR A FEW YEARS. A FEW MONTHS AGO THE PROBLEM RECURRED AND HAS CONTINUED AT EACH FILL. FOR ME IT'S NOT AN ISSUE BECAUSE I KNOW HOW MUCH I CAN PUT IN BEFORE HITTING FULL. BUT MY WIFE AND I JUST SWITCHED VEHICLES AND IT IS A REAL CONCERN FOR HER. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10399247May 5, 2011
ELECTRICAL SYSTEM
CAR SHUTS OFF WITHOUT WARNING, LOOSING POWER STEERING AND BRAKING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10398556May 2, 2011
FUEL SYSTEM, GASOLINE
2005 DODGE DURANGO. WHEN FILLING AT THE GAS PUMP, FUEL SPLASHES OUT ALL OVER THE GROUND AND ME WHEN IT SHUTS OFF. THIS HAS BEEN HAPPENING SINCE 10K MILES, I JUST PUT UP WITH IT. I FOUND THERE WAS A RECALL, AND I WANT THIS FIXED. NOT SURE WHY I DID NOT RECEIVE A NOTICE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10398394May 1, 2011
FUEL SYSTEM, GASOLINE
MY 2005 DODGE DURANGO SPRAYS GAS OUT OF THE GAS TANK EVERYTIME I FILL UP MY CAR. DESPITE THAT FACT THAT THERE IS A OPEN RECALL ON THE FUEL TANK FILTER FOR THE 2005 DODGE DURANGO, CHRYSLER/DODGE SAID THAT MY SUV DOES NOT QUALIFY FOR THE RECALL SINCE IT HAS A DIFFERENT PART NUMBER. THEREFORE, EVEN THOUGH MY CAR EXHIBITS THE EXACT SAME ISSUE AS THE OUTSTANDING RECALL AND ALSO PRESENTS A SIGNIFICANT SAFETY ISSUE CHRYSLER/DODGE IS UNWILLING TO INCLUDE MY SUV AND COUNTLESS OTHERS IN THE RECALL AND INSTEAD IS SAYING THAT I NEED TO FIX THE SAFETY ISSUE AND THE CHARGE IS $1665.00. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10398113April 28, 2011
FUEL SYSTEM, GASOLINE, FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY
SUMMARY: FUEL ESCAPES FROM VEHICLE AT THE END OF REFUELING. CONSEQUENCE: FUEL LEAKAGE IN THE PRESENCE OF AN IGNITION SOURCE CAN RESULT IN A FIRE. REMEDY REQUESTED: HAVE DEALER REPLACE THE FUEL TANK ASSEMBLY FREE OF CHARGE, AS IN THE RECALL OF THE SAME DESCRIPTION FOR OTHER 2005 DODGE DURANGOS - NHTSA CAMPAIGN ID #09V003000, CHRYSLER RECALL #H45. PREVIOUSLY MADE A FEW ATTEMPTS TO GET CHRYSLER DEALER IN BURLINGTON, NJ TO EFFECT REPAIR, BUT CUSTOMER SERVICE MANAGER [XXX]CLAIMED HE COULDN'T DUPLICATE PROBLEM. I WAS NOT WITH THE VEHICLE WHEN HE ALLEGEDLY ATTEMPTED TO DUPLICATE PROBLEM. [XXX] WAS UNTRUTHFUL WHEN I CONFRONTED HIM LAST YEAR ABOUT CHRYSLER CORPORATE KNOWING OF THE PROBLEM AND THAT IT SHOULD BE REPAIRED AT NO CHARGE TO CUSTOMER. NO THAT I'VE FOUND THE NHTSA WEBSITE INFO AND THE H45 RECALL INFO, I MADE ANOTHER ATTEMPT: I CONTACTED CHRYSLER. CASE MANAGER "[XXX]ASSIGNED ME CASE #[XXX] ON APRIL 25, 2011, BUT TOLD ME ON APRIL 28, 2011 THAT I WOULD HAVE TO PAY A COPAY FOR THE REPAIR. I OBJECTED TO A COPAY, AND TOLD HIM THAT I WOULD BE CONTACTING NHTSA. THIS COMPLAINT IS THAT CONTACT. CAN YOU ASSIST ME? INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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