Dodge Durango Complaints (1999)

1,967 consumer complaints on file.

#10080473July 6, 2004
SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT
BROKEN BALL JOINT - DRIVER SIDE (WHILE DRIVING FROM CHICAGO TO WISCONSIN, CAUSING TIRE TO EXPLODE, COSTING ME $1,094.00) I HAD THE VEHICLE TOWED TO HOLIDAY DODGE IN FOND DU LAC, WI. AND DWAYNE IN THE SERVICE DEPT. TOLD ME THAT IT WOULD COST $2495.00 I ASKED HIM IF THE PROBLEM WAS COVERED UNDER WARRANTY SINCE I HAD ONLY 98,900 MILES ON THE VEHICLE. HE TOLD ME THAT IT WASN'T. HE TRIED TO CHARGE ME FOR THINGS UNRELATED TO THE PROBLEM. THAT OCCURRED ON JUNE 9,2004. TODAY, JULY 6,2004, MY HUSBAND TOOK THE VEHICLE TO MIDAS TO HAVE THE TIRES ROTATED AND THEY TOLD HIM THAT THEUPPER BALL JOINTS NEEDED REPAIR BEFORE ALIGNMENT CAN BE DONEL. I CONTACTED DODGE CONSUMER COMPLAINT OFFICE AND THEY SAID THAT THE BALL JOINT PROBLEM WAS UNDER INVESTIGATION. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10062850July 6, 2004
SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT, SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
THE VEHICLE WAS INSPECTED BY TWO DEALERS. BOTH DEALERS DETERMINED THAT THE FRONT UPPER AND LOWER BALL JOINTS WORE OUT AND THE FRONT TIRES WERE ABOUT TO DETACH FROM THE VEHICLE. *AK *SC *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10079126July 1, 2004
SUSPENSION
1999 DODGE DURANGO OWNER - IN JANUARY - UPPER AND LOWER BALL JOINT REPLACEMENT - FAILED INSPECTION - LOCAL MECHANIC NOTICED A LOT OF PLAY IN BALL JOINTS. REPLACED UPPER AND LOWER BALL JOINTS AND COST $750.00. *JB NOW FRONT LEFT BEARING - TIRE ALMOST CAME OFF -NO PRIOR GRINDING ETC. NEW TIRE RUBBING ON FRONT END PARTS JULY 01/04. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10078826June 25, 2004
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT, SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT
I AM HAVING HE SAME "BAD BALL JOINTS" ISSUE AS OTHER FILERS IN MY 1999 DODGE DURANGO. PLEASE MAKE ME #82.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10078747June 24, 2004
WHEELS:LUGS/NUTS/BOLTS/STUDS
THE LUGS: NUTS HAVE BECOME SO STUCK ON THE RIMS DURING A TIRE CHANGE THAT THE STEMS BROKE OFF. THIS IS THE SECOND TIME THIS HAS HAPPENED. THE FIRST TIME AT TEXACO LUBE DURING A TIRE ROTATION; SECOND TIME AT COSTCO, AGAIN DURING A TIRE ROTATION. HAD TO HAVE ALL STEMS REPLACED AT DEALER AND GET REIMBURSED FROM TEXACO LUBE/COSTCO. DEALER SAID THE STEMS ARE VERY BRITTLE AND THAT DODGE KNOWS ABOUT THIS ALREADY.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10067086June 24, 2004
SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT
WHILE DRIVING AT HIGH SPEEDS, THE VEHICLE VIBRATED, CAUSING THE DRIVER TO SLOW DOWN. THE CONSUMER MADE CONTACT WITH THE DEALERSHIP. THE MECHANIC DETERMINED THAT THE UPPER BALL JOINTS WERE WEARING OUT PREMATURELY. *AK THE CONSUMER ALSO TOOK THE VEHICLE TO THE DEALER, BUT THEY TOLD THE CONSUMER THAT THE VEHICLE WAS FINE. THE CONSUMER TOOK THE VEHICLE TO ANOTHER MECHANIC TO GET A THIRD OPINION AND WAS TOLD THREE OUT OF THE FOUR BALL JOINTS WERE SHOT. *SC *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10075411June 15, 2004
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT, SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT, STEERING:LINKAGES:TIE ROD ASSEMBLY
I WANT TO ADD MY COMPLAINT AGAINST DODGE FOR THE ONGOING INVESTIGATION INTO THE POSSIBLE RECALL OF THE 1999 DODGE DURANGO FOR FAILURE OF FRONT-END TIE RODS AND BALL JOINTS. MY UNDERSTANDING IS THAT THE NHTSA HAS AN ONGOING INVESTIGATION INTO THE FAILURE OF THESE PARTS ON THIS MODEL YEAR DURANGO. JUST LAST WEEK AT 55K ORIGINAL OWNER MILES I HAD TO REPLACE THE BALL JOINTS AND TIE RODS. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10076262June 15, 2004
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT, SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT
THE OWNER TOOK THE VEHICLE INTO THE DEALERSHIP FOR INSPECTION; THE MECHANIC INFORMED THE OWNER THAT THE UPPER BALL JOINTS HAVE FAILED. DEALERSHIP REPLACED BOTH UPPER AND LOWER BALL JOINTS. *LA
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10076202June 14, 2004
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT, SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT
CONSUMER COMPLAINED ABOUT A BALL JOINT PROBLEM. VEHICLE VIBRATED WHEN MOVING AT SPEEDS OF 50 MPH OR HIGHER. CONSUMER CONTACTED THE DEALER, AND WAS TOLD THAT BECAUSE THE VEHICLE HAD OVER 90,000 MILES THEY WOULD NOT COVER IT. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10076222June 14, 2004
ELECTRICAL SYSTEM:IGNITION:ANTI-THEFT:CONTROL MODULE
WHILE DRIVING 55 MPH VEHICLE STALLED. CONSUMER RESTARTED THE VEHICLE , AND TOOK IT TO THE DEALER FOR INSPECTION. MECHANIC DETERMINED THAT THE SECURITY MODULE NEEDED TO BE REPLACED, AND REPLACED IT. HOWEVER, THE PROBLEM RECURRED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10059259June 14, 2004
SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT, SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
WHILE DRIVING STEERING WHEEL INTERMITTENTLY PULLED TO THE RIGHT. DEALERSHIP WAS NOTIFIED, BUT DID NOT RESOLVE THE PROBLEM. *AK THE BALL JOINT WERE COMPLETELY WORN OUT. THE VEHICLE HAD NEVER BEEN USED OFF ROAD NOR WAS IT SUBJECTED TO HARSH TREATMENT. THE CONSUMER ONLY USED THE FOUR WHEEL DRIVE 8-10 TIMES AND FEELS THAT THE BALL JOINTS SHOULD HAVE LASTED AT LEAST 100000 MILES. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10055602June 14, 2004
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT, SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT
CONSUMER COMPLAINED ABOUT A BALL JOINT PROBLEM. *AK THE CONSUMER'S VEHICLE FAILED INSPECTION BECAUSE OF WORN OUT BALL JOINTS. THE CONSUMER BELIEVES A RECALL SHOULD BE INITIATED. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10076123June 11, 2004
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT, STEERING:LINKAGES:TIE ROD ASSEMBLY
CONSUMER COMPLAINED ABOUT A STEERING PROBLEM. VEHICLE WAS TAKEN TO THE DEALERSHIP, WHO INDICATED THAT BOTH BALL JOINTS AND TIE RODS WERE DEFECTIVE AND NEEDED TO BE REPLACED.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10076043June 10, 2004
SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT
THE ARE BALL JOINTS WEARING PREMATURELY. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10075175June 10, 2004
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT, SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT
BALL JOINTS ON MY 1999 DODGE DURANGO HAD BEEN SQUEAKING FOR A COUPLE OF YEARS, AFTER SEEING EXPOSE ON FAILING BALL JOINTS, I HAD THEM CHECKED AND ALL 4 BALL JOINTS WERE BAD. I HAD THEM CHECKED AT 2 INDEPENDENT REPAIR SHOPS BEFORE TAKING IT INTO THE CHRSYLER/DODGE DEALERSHIP IN MIDLAND MI. FEENY DODGE. THEY CONFIRMED THAT THE BALLS JOINTS WERE COMPROMISED AND REPLACED THEM FOR THE LABOR CHARGE AND DID NOT CHARGE FOR THE PARTS. THIS WAS IN NOVEMBER 2003. THE VEHICLE ONLY HAD 33,000 MILES ON IT.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10075997June 9, 2004
SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT, SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
WHILE DRIVING 55 MPH VEHICLE SHOOK UNCONTROLLABLE. CONSUMER WAS ABLE TO MAINTAIN CONTROL OF THE VEHICLE, AND DROVE IT TO THE DEALER. MECHANIC DETERMINED THAT BOTH FRONTAL UPPER AND LOWER BALL JOINTS NEEDED TO BE REPLACED DUE TO CORROSION. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10074941June 7, 2004
STEERING:LINKAGES:TIE ROD ASSEMBLY
WE PULLED INTO A PARKING SPOT AND THE CAR FELT LIKE IT HAD RUN OVER SOMETHING (ALTHOUGH THERE WAS NOTHING THERE). THE TIE ROD HAD COME UN-DONE AND ALL CONTROL OVER STEERING ON THE LEFT SIDE WAS LOST. HAD WE BEEN ANYWHERE OTHER THAN IN A PARKING SPACE, THE RESULTS COULD HAVE BEEN FATAL. WE HAD IT TOWED AND ARE HAVING THE PART REPLACED. THEY ARE ALSO REPLACING THE SAME PART ON THE RIGHT SIDE. AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10075803June 7, 2004
SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT
WHEN DRIVING AT UNDETERMINED SPEED STEERING WHEEL SHOOK. CONSUMER TOOK THE VEHICLE TO THE MECHANIC FOR INSPECTION, AND MECHANIC DETERMINED THAT RIGHT UPPER BALL JOINT FAILED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10074768June 4, 2004
ENGINE AND ENGINE COOLING:ENGINE
I WAS DRIVING MY 1999 5.2 DODGE DURANGO THE WARNING LIGHT CAME ON I LOST OIL PRESSURE AND MY MOTOR STOPPED. I HAD TO HAVE IT TOWED AND THE GARAGE TOLD ME THE ENGINE WAS SEIZED. I DON'T THINK THAT THIS SHOULD HAVE HAPPEND AND HAVE BEEN TOLD THIS IS A COMMON PROBLEM WITH THESE MOTORS. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10074785June 4, 2004
SERVICE BRAKES, HYDRAULIC:PEDALS AND LINKAGES
I WAS DRIVING ON A LOCAL CITY STREETWHEN THE DRIVER IN FRONT OF ME BRAKED HARD BECAUSE THE CAR IN FRONT OF HIM DECIDED TO TURN INTO A DRIVEWAY IMMEDIATELY FOLLOWING AN INTERSECTION. I OF COURSE BRAKED HARD AND THE BRAKE PEDAL IN MY 1999 DODGE DURANGO BROKE AND WENT ALL THE WAY TO THE FLOOR, AS IT TURNS OUT THERE IS A PIN THAT GOES THROUGH THE BRAKE PEDAL ARM AND THE HEAD OF IT (THE PART THAT ACTUALLY APPLIES THE THE BRAKES) BROKE OFF. I HIT THE PEOPLE IN FRONT OF ME DAMAGING THEIR TRUNK AND THE FRONT OF MY DURANGO. THERE WAS NOT EXTENSIVE DAMAGE TO EITHER VEHICLE, ALTHOUGH IT DID PUNCTURE MY RADIATOR AND ALL OF THE COOLANT RAN OUT. SO AT THIS POINT THE VEHICLE CAN NOT BE DRIVEN. STILL HAVE THE BROKEN PIN AND IT'S OBVIOUS THAT THERE WAS A FLAW IN IT WHERE IT BROKE. *AK
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0

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