Dodge Durango Complaints (1999)

1,967 consumer complaints on file.

#10086335August 6, 2004
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT, SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT
UPPER AND LOWER BALL JOINT FAILURE AT 55,000 WHICH RESULTED IN TIRE FAILURE WENT TO DEALERSHIP HAD COMPLETE SERVICE CHECK DEALERSHIP SAID THERE WAS NO PROBLEM. ALWAYS HAVING VECHICLE SERVICED EVERY 3000 MILES. UP TO 75000 MILES-NO PROBLEM. AT 76000 MILES COULD NOT GET FRONT WHEEL ALIGMENT-DUE TO BALL JOINTS WORE OUT-BUT YET DEALERSHIP ALWAYS STATING VEHICLE WAS IN GOOD CONDITION NOTHING WRONG ?????*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10082923July 29, 2004
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT, SUSPENSION:FRONT:CONTROL ARM:UPPER ARM, SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT, SUSPENSION:FRONT:CONTROL ARM:LOWER ARM
I JUST HAD ALL 4 BALL JOINTS IN MY 1999 DODGE DURANGO REPLACED. I ONLY KNOW 2 OTHER PEOPLE THAT OWN THIS VEHICHLE AND THEY HAVE BOTH HAD TO REPLACE THE SAME PARTS LONG BEFORE YOU SHOULD NEED TO.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10083841July 29, 2004
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT, SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT
WHILE DRIVING V APPROXIMATELY AT 35 MPH FRONT TIRES WERE SQUEAKING. HAD TAKEN VEHICLE TO DEALERSHIP TO HAVE TIRES ROTATED. MECHANIC NOTICED, AFTER PLACING VEHICLE ON HOIST, THAT THE INSIDE FRONT TIRES WERE BEING GOUGED BY THE FRONT BALL JOINTS. ALSO, THAT THE FRONT BALL JOINTS WERE ABOUT TO BREAK. THE BALL JOINTS HAD BEEN REPAIRED.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10082818July 28, 2004
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT, SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT
I HAD TO HAVE THE BALL JOINTS REPLACED AT 61000 MILES. THE REPAIRER SAID THAT HE HAD SEEN AN INORDININATE NUMBER OF DURANGOS AND DAKOTAS WITH THE SAME PROBLEM. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10079952July 26, 2004
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT, SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT
THE TECHNICIAN DETERMINED THE NEED TO REPLACE THE BALL JOINTS. AN INDEPENDENT SHOP REPLACED ON TWO OCCASION, BOTH SIDES, THE LOWER AND UPPER BALL JOINTS AT VERY LOW MILEAGE. *AK THE PITMAN ARM WAS REPLACED, SHOCKS WERE INSTALLED BECAUSE THEY DISPLAYED A BOUNCY/MUSHY RIDE. *SC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10082450July 22, 2004
SUSPENSION:FRONT, EQUIPMENT
FAILURE HAS NOT OCCURRED AS OF YET, BUT HAVE HAD ENTIRE FRONT-END REPLACED ON VEHICLE ON 9/12/2002. ON 3/31/2004 WE HAD VEHICLE CHECKED AGAIN AND WAS TOLD BY THE DEALERSHIP THAT THE LEFT SIDE LOWER CONTROL ARE WAS WORN AND WILL NEED TO BE REPLACED AGAIN SOON. I HAVE RECEIPTS AND QUOTES FROM DEALERSHIP AND WILL BE HAPPY TO SUBMIT COPIES. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10083507July 22, 2004
SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT, SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
AT 50,000 MILES THE UPPER AND LOWER BALL JOINTS FAILED. PLEASE PROVIDE ADDITIONAL INFORMATION. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10083517July 22, 2004
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT, SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT, POWER TRAIN
WHILE TURNING CORNERS, THE CONSUMER HEARD A KNOCKING AND GRINDING SOUND COMING FROM THE FRONT END. THE DEALER FOUND THAT THE BALL JOINTS WERE WORN AND THE TRANSMISSION NEED TO BE REPLACED. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10083437July 21, 2004
POWER TRAIN:AUTOMATIC TRANSMISSION
WHILE THE VEHICLE WAS PARK, THE DRIVER'S CHILD WAS ABLE TO SHIFT GEARS WITHOUT APPLYING THE BRAKE PEDAL. THIS CAUSED THE VEHICLE TO COLLIDE INTO AN APARTMENT. THE VEHICLE WAS TOWED TO THE DEALER FOR INSPECTION. THE CAUSE HAS NOT BEEN DETERMINED AT THIS TIME. PLEASE PROVIDE FURTHER DETAILS. *LA
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10083244July 19, 2004
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
CONSUMER STATED THAT WHEN HE TOOK VEHICLE TO DEALER FOR REGULAR MAINTENANCE HE WAS TOLD BY THE MECHANIC THAT LOWER BALL JOINTS WERE LOOSE. ALSO, WHEEL COULD FALL OFF. CONSUMER CALLED THE MANUFACTURER, AND WAS GIVEN A HARD TIME. CONSUMER FELT THAT MANUFACTURER SHOULD HAVE GIVEN THE PROBLEM SOME CONSIDERATION, AND REPAIR T VEHICLE BEFORE THERE WAS A CRASH, AND SOMEONE WOULD GET HURT OR KILLED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10082243July 19, 2004
ENGINE AND ENGINE COOLING
TRUCK STALLS OFTEN, WHILE DRIVING OR WAITING AT A STOP LIGHT. BRAKES GO OUT, POWER STEERING GOES OUT, ALL GAUGES GO OUT. VERY DANGEROUS ON FREEWAY. WAIT 5 TO 45 MIN AND CARS STARTS AND RUNS FINE. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10081221July 16, 2004
SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT
1999 DODGE DURANGO: VEHICLE HAD BALL JOINTS REPLACED AT APPROXIMATELY 60K MILES PER DEALERS DIAGNOSIS. AT 90000 MILES DEALER AGAIN STATES EXCESSIVE BALL JOINT WEAR AND RECOMMENDS REPLACEMENT.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10081162July 16, 2004
SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT, SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
UPPER AND LOWER BALL JOINT IN 1999 DURANGO. DEALER STATED THEY NEEDED TO BE REPLACED . MY VEHICLE ONLY HAD 60,000 MILES ON IT AT THE TIME.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10079514July 15, 2004
SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT
CONSUMER TOOK THE VEHICLE TO THE DEALERSHIP FOR INSPECTION, AND MECHANIC DETERMINED THAT THE UPPER BALL JOINTS FAILED. *AK THE TECHNICIAN REPLACED THE UPPER AND LOWER BALL JOINTS. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10081975July 14, 2004
SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT, SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
CONSUMER NOTICED THAT WHILE DRIVING, VEHICLE RODE ROUGHLY. CONSUMER DROVE THE VEHICLE TO THE DEALER FOR INSPECTION, AND MECHANIC DETERMINED THAT BOTH FRONT UPPER AND LOWER BALL JOINTS NEEDED TO BE REPLACED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10082010July 14, 2004
SEATS:FRONT ASSEMBLY:RECLINER, AIR BAGS:FRONTAL
WHILE SITTING AT A INTERSECTION AND WAITING TO MAKE A LEFT TURN ANOTHER VEHICLE REAR ENDED CONSUMER'S VEHICLE, CAUSING CONSUMER'S VEHICLE TO HIT THE VEHICLE IN FRONT, AND CAUSING A SIX CAR CHAIN OF REACTION COLLISION. BOTH FRONT DRIVER'S SIDE AND PASSENGER'S SIDE SEATS COLLAPSED FORWARD. UPON IMPACT, BOTH FRONT AIR BAGS DID NOT DEPLOY. DRIVER AND PASSENGER SUSTAINED NECK AND BACK INJURIES, AND WERE TRANSPORTED BY AMBULANCE TO THE HOSPITAL. VEHICLE WAS TOTALED BY THE INSURANCE COMPANY. *AK
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0
#10081884July 13, 2004
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP, SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:PADS, SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
WHILE APPLYING THE BRAKES VEHICLE PULLED TO RIGHT. CONSUMER WAS ABLE TO MAINTAIN CONTROL OF THE VEHICLE. ABS BRAKING LIGHT APPEARED ON THE DASHBOARD AND REMAINED ON. CONSUMER DROVE VEHICLE TO THE DEALER FOR INSPECTION, AND MECHANIC DETERMINED THAT THE BRAKE PADS AND ROTORS NEEDED TO BE REPLACED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10080683July 9, 2004
SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT
I HAD MY DURANGO AT THE DEALER FOR A WATER PUMP REPLACEMENT AND AFTER SEEING A NEWS STORY ON THE FAILURE OF BALL JOINTS ON DODGE DURANGOS I ASKED THEM TO CHECK THE BALL JOINTS FOR WEAR. I WAS CALLED LATER IN THE DAY AND TOLD THAT THE UPPER BALL JOINTS NEEDED TO BE REPLACED BECAUSE THEY HAD MORE WEAR THAN WAS ALLOWED BY THE MANUFACTURER ( I HAD THEM REPLACED AT MY COST). MY DURANGO ONLY HAS 47K MILES ON IT, THIS IS WAY TO EARLY TO HAVE TO HAVE THE BALL JOINTS REPLACED. I ALSO HAD NO INDICATION WHILE DRIVING THE VEHICLE THAT THERE WAS ANYTHING WRONG WITH THE BALL JOINTS, IF I HAD NOT ASKED FOR THEM TO BE INSPECTED AND SUBSEQUENTLY THIS COULD HAVE CAUSED SERIOUS INJURY TO MY FAMILY WHEN THEY HAD FAILED. THE BALL JOINTS SHOULD BE ON A RECALL. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10082076July 7, 2004
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT, SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT
PROBLEMS WITH BALL JOINTS ON 1999 DODGE DURANGO. *MR THERE HAVE BEEN A NUMBER OF CASES WHERE THE TIRE HAD FALLEN OFF OF THE VEHICLE AS A RESULT. THE CONSUMER REQUESTED HIS MONEY BACK. *SC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10081595July 7, 2004
POWER TRAIN:AUTOMATIC TRANSMISSION, SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT, SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
COMPLAINT REGARDING THE BALL JOINTS ON A 1999 DODGE DURANGO.*MR THE VEHICLES TRANSMISSION WAS REPLACED AT 50000 MILES. NOW THE VEHICLE BALL JOINTS ARE FAILING PREMATURELY. THE CONSUMER WOULD LIKE TO KNOW HOW LONG IT WILL TAKE TO RECALL THIS PROBLEM. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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