Dodge Durango Complaints (1999)

1,967 consumer complaints on file.

#10089346September 14, 2004
SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT, SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
THE VEHICLE FAILED THE STATE INSPECTION BECAUSE BOTH UPPER AND LOWER BALL JOINTS HAD WORN OUT PREMATURELY. *AK *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10090675September 9, 2004
SUSPENSION:FRONT, SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT, SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
MY WIFE AND I OWN A 1999 DODGE DURANGO AND HAVE BEEN TOLD BY A DODGE DEALERSHIP AND A GOODYEAR SERVICE CENTER THAT THE FRONT UPPER AND LOWER BALL JOINTS NEED REPLACING. THE VEHICLE HAS APPROXIMATELY 64,000 MILES. *AK THE DEALERSHIP OFFERED $50.00 OFF THE TOTAL PRICE (APPROX. $800) WHEN I TOLD THEM I KNEW OF REPORTED PROBLEMS AND THOUGHT THAT REPLACEMENT OF THESE PARTS AT 60,000 MILES SEEMED PREMATURE. PLEASE ADVISE. DAVID SWANSON
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10090554September 7, 2004
SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT
TOOK MY 1999 DODGE DURANGO IN FOR MARYLAND STATE INSPECTION AND WAS TOLD MY BALL JOINTS WERE BAD (51,000 MILES). I HAVE HEARD THERE ARE PROBLEMS WITH THIS SPECIFIC AREA. CAN YOU HELP.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10090426September 4, 2004
STEERING:LINKAGES:TIE ROD ASSEMBLY, POWER TRAIN:AUTOMATIC TRANSMISSION, ENGINE AND ENGINE COOLING:ENGINE:GASOLINE:BELTS AND ASSOCIATED PULLEYS, SUSPENSION:FRONT:CONTROL ARM:UPPER ARM
1999 DODGE DURANGO. MULTIPLE PROBLEMS WITH VEHICLE. 6,000 MILES FREEZE PLUG; 48,691 TIE ROD END OUTER, SERPENTINE BELT; 63,851 TRANSMISSION SPEED SENSOR; 66,002 MILES BALL JOINTS FRONT UPPER; 68,175 MILES BALL JOINTS LOWER.*AK CONSUMER PAID OUT-OF-POCKET FOR EACH INCIDENT. I HAD EXTENDED INSURANCE THAT WAS PAID FOR WHEN TRUCK WAS BOUGHT, BUT WAS NOT GIVEN ANY INFORMATION ABOUT IT. NEVER RECIEVED ANY INFO FROM FEDELITY INSURANCE ABOUT EXTENDED INSURANCE. DURING INVESTIGATION, BY MYSELF, TO REPORT INCIDENTS TO DAIMLER CHRYSLER DISCOVERED ON BILL OF SALE THAT EXTENDED INSURANCE HAD BEEN PAID FOR. CONTACTED DAIMLER CHRYSLER AND FIDELITY INSURANCE. DAIMLER CHRYSLER REIMBURSED FOR PARTS OF TIE RODS & UPPER BALL JOINTS; THEY REFUSED TO PAY FOR ANYTHING ELSE AND CLAIMED IT WAS DUE TO CONSUMER'S FAILURE TO MAINTAIN VEHICLE. FIDELITY INSURANCE WOULD ONLY REFUND UP TO A YEAR FROM INITIAL REPORT OF 08/04/04. REFUSED TO REIMBURSE FOR ANYTHING BEFORE. SUBMITTED ALL DOCUMENTATION TO FIDELITY, BUT HAVE YET TO RECIEVE ANY REIMBURSEMENT. FINAL INCIDENT ON 09/04/04 HAS NOT YET BEEN ADDRESSED BY DAIMLER CHRYSLER NOR FIDELITY INSURANCE. TRUCK HAS HAD MULTIPLE INCIDENTS OF NEEDING SERVICE -- ALL OF WHICH SHOULD NOT HAVE TO BE REPLACED UNDER 68,000 MILES. DODGE REFUSES TO TAKE RESPONSABILTY OF DEFECTIVE PARTS AND VEHICLE. I HAVE READ MULTIPLE INCIDENT ON-LINE OF OTHER DURANGO OWNERS AND MINE IS MINOR COMPAIRED TO SOME. EVERYONE HAS HAD TO REPLACE BALL JOINT, BUT MULTIPLE PEOPLE HAVE HAD TO REPLACE TRANSMITTIONS A NUMBER OF TIME. I AM STUCK WITH A DEFECTIVE VEHICLE THAT IF NOT GOTTEN RID OF WILL COST ME THOUSANDS OF DOLLARS. MY TRUCK IS PAID OFF AS OF 10/2004, EXTENDED INSURANCE IS UP AT 72,000 MILES. I AM UNABLE TO AFFORD BUYING ANOTHER CAR THAT IS APPROPRIATE TO MY FAMILY SITUATION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10089052September 3, 2004
POWER TRAIN:AUTOMATIC TRANSMISSION, POWER TRAIN:AXLE ASSEMBLY
I HAVE A 1999 DODGE DURANGO. IN 2/04 I HAD TO REPLACE MY TRANSMISSION (45.000) MILES. IN 9/04 (47,000 MILES) I NOW HAVE TO REPALCE MY REAR DIFFERENTIAL. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10088945September 1, 2004
SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT
A CONTINIOUS KNOCKING NOISE EVERYTIME WE TURNED ANY KIND OF A CORNER, TOOK THE DURANGO IN AND WAS TOLD THAT THE UPPER BALL JOINTS ON BOTH SIDES NEEDED REPLACED ASAP!! THE MECHANIC ADVISED US NOT TO DRIVE IT UNTIL IT WAS REPAIRED. WE ONLY HAD 39700 MILES ON A 1999 DURANGO.. MILES SEEMED VERY LOW FOR SUCH A REPAIR.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10090241September 1, 2004
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT, SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT
VEHICLE WAS SQUEAKING WHEN HITTING BUMPS. CONSUMER TOOK THE VEHICLE TO DEALER, AND WAS TOLD THAT WATER HAS SEEPED INTO THE RUBBER BOOT AND INTO THE BALL JOINTS, CAUSING THEM TO RUST. THERE WAS NO LUBRICATION AND THE BALL JOINTS WERE LOOSE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10088926August 31, 2004
SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT, ELECTRICAL SYSTEM, SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
DROVE VEHICLE AT 30 MPH, DRIVER'S SIDE TIRE STARTED "SHUTTERING", AFTER APPROXIMATELY 1/2 MILE THE BALL JOINS WENT BAD, CAUSING THE KNUCKLE TO RUB ON THE TIRE, BLOWING OUT THE TIRE AND DESTROYING ALL OF THE COMPONENTS. THE LOWER BALL JOINTS WERE REPLACED IN 2002. 2ND COMPLAINT: VEHICLE "TURNS OFF" WHEN DRIVING AT APPROXIMATELY 30 MPH. THEN FORCED TO STOP THE VEHICLE AND RESTART WITHOUT ANY OTHER PROBLEM. FUEL FILTER AND OTHER CONTROLS HAVE BEEN CHECKED AND CLEARED. TECHNITIANS BELIEVED IT WAS THE COMPUTER. 3RD COMPLAINT: REAR BRAKE PROBLEM. REAR BRAKES HAVE UNEXPECTEDLY STOPPED AND FROZE. TECHNITIAN WAS UNABLE TO LOCATE DIRECT PROBLEM WITH BRAKING SYSTEM.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10089915August 27, 2004
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT, SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT
CONSUMER JACKED UP THE VEHICLE FOR A BRAKE REPAIRS. CONSUMER NOTICED THAT THE PASSENGER SIDE UPPER AND LOWER BALL JOINTS WERE LOOSE. CONSUMER CONTACTED THE DEALER TO MAKE AN APPOINTMENT FOR INSPECTION AND REPAIR. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10089654August 24, 2004
STEERING:COLUMN LOCKING:ANTI-THEFT DEVICE
STEERING WHEEL LOCKED UP, IT WAS IMPOSSIBLE TO STEER THE VEHICLE. IT SKIDDED AND CRASHED. DRIVER SUSTAINED MINOR INJURUES. VEHICLE WAS TOTALED, NO DEFECTS WERE FOUND. *AK
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10075767August 19, 2004
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
BOTH FRONT LOWER BALL JOINTS NEEDED TO BE REPLACED DUE TO WEAR DURING A SERVICE INSPECTION. *AK *SC *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10088139August 18, 2004
STEERING:LINKAGES:TIE ROD ASSEMBLY, SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT
MY 1999 DODGE DURANGO HAS BEEN DIAGNOSED WITH FAILED BALL JOINTS AND TIE RODS. AFTER INVESTIGATING, I HAVE FOUND THAT THIS IS A PERVASIVE ISSUE WITH THESE VEHICLES AND SHOULD BE RECTIFIED WITH A RECALL. THIS IS A DANGEROUS SITUATION AND HAS, FROM THE DESCRIPTIONS I HAVE READ, COME CLOSE TO CAUSING SERIOUS HARM. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10087950August 16, 2004
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT, SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT
WHILE DRIVING 50 MPH, THE VEHICLE VIBRATED UNCONTROLLABLY. THE CONSUMER WAS ABLE TO MAINTAIN CONTROL OF THE VEHICLE AND DROVE IT TO A TIRE SHOP FOR INSPECTION. THE MECHANIC INFORMED THE CONSUMER THAT THE UPPER AND LOWER BALL JOINT WERE WORN OUT AND NEEDED TO BE REPLACED. PLEASE PROVIDE FURTHER DETAILS. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10087006August 16, 2004
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT, SUSPENSION:FRONT:SHOCK ABSORBER
LOWER LEFT AND RIGHT BALL JOINT FAILURE AND LEAKING FRONT SHOCKS AT 51,000 MILES.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10087749August 12, 2004
SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT
WHILE DRIVING 70 MPH, THE FRONT PASSENGER SIDE WHEEL BEGAN TO PRODUCE A LOUD "KNOCKING" NOISE. WHEN THE DRIVER PULLED OVER HE NOTICED THERE WAS SMOKE COMING FROM THE WHEEL BEARING. THE DEALER STATES THE FRONT UPPER BALL JOINT HAD FAILED. PLEASE PROVIDE ADDITIONAL INFORMATION. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10086738August 12, 2004
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT, SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT, SUSPENSION:FRONT:HUB
REPLACED UPPER AND LOWER BALL JOINTS ON BOTH SIDES AND REPLACED HUB BEARINGS ON BOTH SIDES ON ARE 1999 DODGE DURANGO. OUR DURANGO HAD 66,500 MILES ON IT AT THE TIME WE REPLACED THE PARTS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10079692August 12, 2004
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT, SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT
THE CONSUMER HAD THE VEHICLE INSPECTED BY A TECHNICIAN WHO DETERMINED THAT THE UPPER AND LOWER BALL JOINTS NEEDED TO BE REPLACED. *AK *SC *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10075515August 12, 2004
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT, SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT
WHILE DRIVING, A LOUD NOISE WAS HEARD FROM THE FRONT. CONSUMER DROVE THE VEHICLE TO THE DEALER FOR INSPECTION, AND MECHANIC DETERMINED THAT BOTH FRONT UPPER AND LOWER BALL JOINTS NEEDED TO BE REPLACED DUE TO CORROSION. *AK WHILE ROTATING HIS TIRE THE CONSUMER CHECKED THE BALL JOINTS AND NOTICED THAT THE UPPER AND LOWER ONES WERE EXTREMELY LOOSE. THE CONSUMER BELIEVES THIS WAS CAUSE BY LACK OF GREASE BECAUSE THERE ARE NO GREASE FITTINGS. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10086639August 11, 2004
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT, STEERING:LINKAGES:TIE ROD ASSEMBLY, SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT, POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM)
SHAKING AND SHIMMY IN THE FRONT END WHEN DRIVING ON ROADS FRONT END WOULD SHAKE UNCONTROLLABLY,NEED TO REPLACE BOTH SIDE OF UPPER AND LOWER BALL JOINTS AND TIE ROD ENDS ALL WAS WORN OUT AT 80000 MILES ALSO TRANSMISSION WOULDN'T SHIFT,SPEED SENSOR BAD ON TRANSMISSION,OLD PARTS AVAILABLE CERTIFIED MECH DID REPLACEMENT AND HAD TO HAVE IT RE-ALIGNED. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10086663August 11, 2004
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT, SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT, STEERING:LINKAGES:TIE ROD ASSEMBLY
INNER AND OUTER TIE RODS BOTH SIDES NEED TO BE REPLACED. UPPER AND LOWER BALL JOINTS NEED TO BE REPLACED. TIRES PREMATURELY WORN DUE TO FRONT END FALLING APART. "DODGE DEALER SAYS VEHICLE COULD LOOSE CONTROL OR WHEEL FALL OFF IF NOT REPLACED. DODGE DEALER ALSO SAID SHOULD BE A FACTORY RECALL DUE TO SAFETY AND NUMBER OF COMPLAINTS BUT SAID TOO EXPENSIVE TO MOVE ON WITHOUT BEING ORDERED TO CORRECT ISSUES." $1,951.00 NOT INCLUDING COST OF TIRES. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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