Dodge Durango Complaints (2021)

196 consumer complaints on file.

#11689610September 25, 2025
EXTERIOR LIGHTING:HEADLIGHTS
The contact owns a 2021 Dodge Durango. The contact stated that while driving at an undisclosed speed, the driver's side front LED headlight was flickering. The driver was unable to drive at night. The Police had made the contact aware of the situation. The vehicle was taken to the local dealer, where it was determined that the lamp housing assembly needed to be replaced. The dealer informed the contact that there was no warranty coverage for the failure. The vehicle was not repaired. The manufacturer was not contacted. The failure mileage was approximately 58,359.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11689522September 24, 2025
ELECTRICAL SYSTEM, EXTERIOR LIGHTING
My 2021 Dodge Durango drivers side daytime running light went out around 55000 miles. I do have an extended warranty through the manufacturer, but was informed that this is not a covered part despite it being a known issue and a “max care warranty”. The reason being that it is considered a “bulb” however to replace it requires the entire new left headlamp assembly to be replaced, per the dealership. This is a high cost of around $1650. Regardless of the cost, This is a safety issue and a concern for myself as well as others on the road. A quick search shows this is a known and ongoing problem with the 2021 dodge durangos in particular the drivers side daytime running light which does not have a safe, cost effective fix. I ask for you to take a look at the many people who have been impacted and the safety concern associated with this.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11688758September 21, 2025
EXTERIOR LIGHTING
Drivers side daytime/nighttime running lights failed after 35789 miles.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11686596September 11, 2025
EXTERIOR LIGHTING
Left turn signal stopped working. I learned to find out that it’s not replaceable. The whole headlight assembly needs to be replaced the cost of it over $1000. My vehicle is only four years old. Why isn’t it on a recall or replaceable by the manufacturer on the warranty?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11684615September 2, 2025
FUEL/PROPULSION SYSTEM
On the morning of July 8th our carbon monoxide detector went off. It woke us up at 4:00 a.m., I went down to check what was beeping open my garage door to see where the smell is coming from and my garage was close to 100°. I woke up my boyfriend and we tried to get the car out of the garage and into the driveway. The car was towed to a dealership near us, and they have had the car ever since, today is September 2nd we still do not have our car back and it still does not run right due to the fire in the gas tank they suspect that it was a faulty fuel pump. My car insurance has paid for these repairs thus far. But the car could have exploded and could have harmed me or my husband or my grandkids or my neighbor it's a very scary incident and we really do not want the car back.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11683902August 29, 2025
ELECTRICAL SYSTEM, UNKNOWN OR OTHER, BACK OVER PREVENTION: REARVIEW SYSTEM BRAKING
PLEASE READ LETTER IN THE UPLOADED DOCUMENTS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11683550August 27, 2025
ELECTRICAL SYSTEM, EXTERIOR LIGHTING
Rear tail light has water intrusion which causes malfunction. Driving at night, can be extremely dangerous as the rear lights are damaged and do not light up, making the vehicle more difficult to see
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11683549August 27, 2025
EXTERIOR LIGHTING, ELECTRICAL SYSTEM
Vehicle has less than 50k miles on it, DRL-driver went out and the entire head unit needs to be replaced which costs over 1k. Common problem with this vehicle. Poses a safety risk while driving with the lighting failure
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11680906August 15, 2025
EXTERIOR LIGHTING
The daytime running lights are out only on the drivers side of my vehicle. There are multiple other 2021 Durango's in my town that have the exact same issue.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11680892August 15, 2025
FUEL/PROPULSION SYSTEM
While exiting I95 in Jacksonville, FL onto I10, the vehicle stumbled and lost power. Felt like it was running out of fuel. This happened at 500PM on Thursday, 14 August 2025. Thankfully, I am good driver and alert and made a two lane change onto a shoulder. The vehicle barely made it off the road with cars having to scramble to avoid us as we slowed. The vehicle would crank but not start. Upon investigating simple things, I discovered that fuse 70, the fuel pump motor had blown. I replaced with another fuse but the vehicle would still only crank but not start. We even added fuel to ensure it was not a pickup issue. My wife and I were towed home (we rode in the two truck) after a few hours on side of the road. It appears this fuel pump issue is fairly common. I am out of warranty and will pay for a repair myself. However, this could have been a very serious situation had I not been alert and had the room to maneuver across the lanes. No warning lights or any such thing is present on the dash. Also the car was NOT out of fuel.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11676290July 25, 2025
EXTERIOR LIGHTING
2021 Dodg Durango Daytime Running Light (DRL-driver side) failure. Daytime safety lighting affected. Thousands of reported issues (forums, etc.). Happening within only a couple years of purchase/low miles. Light (bulb or LED) cannot be replaced, only $1300 entire headlight assembly.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11672469July 10, 2025
BACK OVER PREVENTION
The contact owns a 2021 Dodge Durango. The contact received notification of NHTSA Campaign Number: 24V436000 (Back Over Prevention); and parts were available; however, the dealer declined to perform the recall repair. The contact was informed that the denial was due to the vehicle not being at factory specifications upon inspection. The contact stated that an aftermarket security system from Stargard GPS was installed by the dealer, from whom the vehicle was purchased prior to the contact taking possession of the vehicle. The manufacturer was notified of the issue, a case was opened, and the contact was later informed that the manufacturer agreed with the dealer’s determination. The contact had not experienced a failure. Parts distribution disconnect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11669414June 26, 2025
UNKNOWN OR OTHER
UConnect recall started in 2024 with Radio disconnecting/dropping connections intermittently. Got 1st fix that fixed it briefly, then began dropping connections again. They did 3 fixes with the last one saying, finally a remedy! Well 4 months later, issue begins again! The connecting, disconnecting, to reconnecting started again on my UConnect Radio!! It will drop connections, reconnect then play a bit; repeat throughout.When it drops 1st time it'll reconnects on its own! After about the 2nd drop, I have to hit ok for it to reconnect, for it to drop again! it progressively gets worse at times and it will drop, reconnect 4 to 5 times within 15 seconds, & it doesn't always reconnect. I have to hit ok for it to connect! To play 15 seconds, and drop, reconnect automatically or manually 4 to 5 times back to back!! Same issue, just progressively worse when it decides to do it throughout the length of a song!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11669306June 25, 2025
FUEL/PROPULSION SYSTEM, ENGINE
Cylinders 5 misfire EGR valve malfunction
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11668392June 22, 2025
UNKNOWN OR OTHER
While backing the rear backup camera display froze and did not update for roughly 30 seconds, after that period the display suddenly became responsive and displaying the actual view. The screenshots provided were 1 second apart in a video I took.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11666371June 11, 2025
ENGINE, POWER TRAIN
The heating hose exploded due to unknown pressure and ended up getting steaming, hot coolant, and all the cylinders and causing engine failure on a Dodge Durango that I purchased 80 days ago. and I have manufacturer, the dealer and an extended warranty, and after verbal and written promises, now I’m left with almost a $20,000 bill and no car and wasting money on rentals. I have filed to BBB and other complaints towards the dealership. I have tons of other people who have had similar problems with this year and model and newer.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11665511June 7, 2025
STRUCTURE:BODY
I was driving at around 45 MPH when my rear spoiler suddenly detached from my 2022 vehicle. It was only held on by one latch and the wire for the rear camera. This could have caused a serious accident — even a fatal one — if it had come completely off. I looked online and saw that this issue has happened to other owners, and that there is a recall related to this defect. However, when I called Dodge, I was told that since my VIN isn’t listed under the recall, they can’t assist me. This seems incredibly unsafe and unfair, considering the potential for serious injury or death. I will gladly have anyone inspect the spoiler if needed. My car has had no warning or prior issues at all. I bought it new in 2022, and I believe this is a significant safety concern that needs to be addressed. Please advise how Dodge can resolve this issue and ensure my safety. Thank you for your urgent attention to this matter.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11663866May 30, 2025
FUEL/PROPULSION SYSTEM
car has trouble turning on
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11662798May 23, 2025
EXTERIOR LIGHTING
Daytime running lights stopped working at 40,000 miles. Only fix would be to get an entirely new headlight.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11658089May 1, 2025
POWER TRAIN
The contact owns a 2021 Dodge Durango. The contact stated while driving at various speeds, the message "Switch to Park and select a Gear" was displayed with an audible alarm. The contact stated that the vehicle failed to properly accelerate while depressing the accelerator pedal. The vehicle was taken to the local dealer, who diagnosed the vehicle and determined that the transmission was faulty and needed to be replaced. The vehicle was not yet repaired. The manufacturer was not yet notified of the failure. The failure mileage was 63,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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