Dodge Durango Complaints (1999)

1,967 consumer complaints on file.

#10096132October 20, 2004
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT, SUSPENSION:FRONT:CONTROL ARM:UPPER ARM
I HEARD POPPING AND GRINDING NOISES COMING FROM THE FRONT UNDERSIDE OF THE CAR. THEY BEGAN WHEN I TURNED THE WHEEL, THEN WORSENED RAPIDLY TO A CONSTANT NOISE. I TOOK THE CAR TO THE MECHANIC AND WAS TOLD MY LOWER BALL JOINTS, FRONT WHEEL BEARINGS AND UPPER CONTROL ARMS HAD DETERIORATED. HE SAID IT WAS LUCKY MY TIRES STAYED ON AND THAT THE PARTS SHOULD NOT HAVE TO HAVE BEEN REPLACED SO EARLY IN THE VEHICLE'S LIFE. THE DURANGO IS A 1999 MODEL AND HAD 81,500 MILES ON IT AT THE TIME OF REPAIR (MARCH 26, 2004). THE REPAIRS COST 1657.78. THIS AFTERNOON I HAD TO TAKE THE VEHICLE TO THE MECHANIC AGAIN FOR SQEAKING. HE OILED THE SAME PARTS AND SAID THEY LOOKED BAD AGAIN AND WOULD MOST LIKELY NEED TO BE REPLACED SOON. I HAVE ONLY GONE 10,000 MILES SINCE THE LAST REPAIRS WERE DONE. I CONTACTED DODGE, HOWEVER, THEY SAID THERE WAS NOTHING THEY COULD DO.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10097102October 19, 2004
SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT
WHILE DRIVING ON THE HIGHWAY AT 50 MPH, SUDDENLY THERE WAS A NOISE COMING FROM THE FRONT OF THE TRUCK. THE UPPER BALL JOINT BROKE AND THE HUB PUSHED IN DESTROYED THE BRAKE LINES AND OTHER COMPONENTS IN THAT AREA. THE VEHICLE IS CURRENTLY IN A PARKING LOT, WHERE IT HAS BEEN PARKED SINCE THE INCIDENT. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10096940October 15, 2004
SUSPENSION:FRONT
THE FRONT END WENT OUT AT 70,000. THE MECHANIC STATED THE VEHICLE WAS UNSAFE TO DRIVE. THE MANUFACTURER STATED THEY WERE NOT AWARE OF ANY DEFECT. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10095829October 15, 2004
SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT, EQUIPMENT
I OWN A 1999 DODGE DURANGO AND HAVE HAD TO REPLACE THE BALL JOINTS FOR A SECOND TIME. THE FIRST AT 39,000 MILES AND AGAIN AT 70,000 MILES.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10096638October 12, 2004
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT, SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT
THE CONSUMER DROVE THE VEHICLE TO THE DEALER FOR ROUTINE MAINTENANCE. THE MECHANIC INFORMED THE CONSUMER THE FRONT UPPER AND LOWER BALL JOINTS</A> NEEDED REPLACEMENT DUE TO CORROSION. PLEASE FILL IN ADDITIONAL INFORMATION. *JB *TC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10093692October 6, 2004
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:MANIFOLD/HEADER/MUFFLER/TAIL PIPE, SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
I DON'T WHO ELSE TO GO TO, DODGE DURANGOS NEED A RECALL ON SEVERAL ISSUES. BALL JOINTS FOR ONE, PLENUM GASKET, AND THE COMPUTER BRAIN SYSTEM IS JUNK AND DODGE WILL NOT TAKE ANY RESPONSIBILITY FOR THESE ISSUES. THESE TRUCKS COST TOO MUCH MONEY TO HAVE THE ISSUES THEY HAVE. THESE ARE LEMONS AND ONCE YOU BUY IT YOUR STUCK WITH IT. I HAVE OWNED MINE A LITTLE OVER 2 MONTHS AND I THINK I HAVE BEEN ABLE TO DRIVE IT A TOTAL OF 3 WEEKS, NOT ALL IN A ROW. IT IS JUNK AND HOW CAN I RESELL JUNK? I DON'T WANT TO HAVE SOMEONE COME BACK TO ME BECAUSE I SOLD THEM JUNK, BUT I CAN NOT AFFORD TO OWN THIS VEHICLE. SOMETHING SHOULD BE DONE.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10091962October 6, 2004
SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT
1E 03 029/FRONT SUSPENSION/UPPER BALL JOINT FAILURE: WHILE DRIVING 60-65 MPH, THE VEHICLE WANDERED ACROSS THE ROAD. THE DEALER INFORMED THE CONSUMER THAT BOTH FRONT UPPER BALL JOINTS NEEDED TO REPLACED. *AK THE BALL JOINTS WERE WORN TO THE POINT THEY WERE ABOUT TO COME APART. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10093624October 5, 2004
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT, SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT
WE HAD THE TRUCK CHECKED OUT PRIER TO PURCHASE IN NOV. OF 2003 AND WERE TOLD IT NEEDED BALL JOINTS. THE DEALERSHIP HAD THE BALL JOINTS REPLACED. AT THIS TIME THE TRUCK HAD 51K MILES ON IT. SEPT OF 2004 I TOOK THE TRUCK IN TO HAVE THE BRAKES CHECKED DUE TO SHAKING AND THEY INFORMED ME THAT THE BALL JOINTS WERE OUT OF TOLERANCE AND NEEDED TO BE REPLACED. I HAD THE LOWERS REPLACED AGAIN AT 59000 MILES. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10095144October 5, 2004
SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT
CONSUMER STATED THAT THE BALL JOINTS WERE DEFECTIVE. UPPER BALL JOINTS WORE OUT PREMATURELY. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10093475October 2, 2004
SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT
ANNUAL STATE SAFETY INSPECTION FOUND BALL JOINT FAILUE FOR THE SECOND TIME. ALL WERE REPLACED IN SEPTEMBER 2002 AT CUSTOMER COST. OCTOBER 2004 REPLACED LEFT SIDE UPPER BALL JOINT AT WARRENTY. HAVE FOUND NO RECALL OR SERVICE BUL. TO DATE. SAFETY ISSUE!*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10089658October 1, 2004
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT, SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT
WHILE DRIVING AT ANY SPEED VEHICLE MADE A POPPING NOISE, AND STEERING BECAME DIFFICULT. VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION, AND MECHANIC DETERMINED THAT THE ENTIRE FRONT AND LOWER BALL JOINTS NEEDED TO BE REPLACED. *AK THE DEALER REPORTED THE VEHICLE WAS UNSAFE TO DRIVE. THE CONSUMER WAS NOT ABLE TO GET A LOANER VEHICLE UNTIL THE REPAIRS WERE MADE. *TC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10093388September 30, 2004
SUSPENSION:FRONT
TODAY I SENT THE FOLLOWING EMAIL TO SUBARU OF AMERICA CONCERNING THE INVESTIGATION OF ABS DEFECT IN WRX VEHICLES. I HAVE EXPERIENCED THE PROBLEM ON NUMEROUS OCCASIONS, AND ON NO OCCASION WAS I DRIVING IN AN "AGGRESSIVE" MANNER OR "HARD' BRAKING. NOR WAS MY PREVIOUS COMPLAINT TO NHTSA A "PARROTING" OF SOMEONE ELSE'S PROBLEM FROM THE IMPREZA WEBSITE, AS SUBARU HAS ACCUSED. THE ABS IS OVERLY SENSITIVE TO BUMPY SURFACES AND IS A SAFETY RISK, PERIOD. MY EMAIL TO SUBARU OF AMERICA: I HAVE JUST REVIEWED SOA'S LETTER DATED 9/10/04 TO NHTSA RE YOUR INVESTIGATION OF ALLEGED ABS PROBLEMS IN WRX'S. I AM DISMAYED BY SOA'S INABILITY TO DOCUMENT, AND REFUSAL TO ACKNOWLEDGE, THE ABS PROBLEM. I AM INSULTED THAT SUBARU BLAMES THE PROBLEM ON "AGGRESSIVE DRIVING PATTERNS." THE PROBLEM REGULARLY OCCURS AT ONE POINT IN MY DAILY URBAN COMMUTE WHEN I BRAKE FOR A TRAFFIC LIGHT OVER A BUMPY SURFACE. I AM USING ONLY 15% OF THE BRAKING CAPABILITY AT 20 MPH WHEN THE ABS FAULT OCCURS-- HARDLY "AGGRESSIVE" OR "HARD" BRAKING, AND HARDLY A SITUATION THAT ONLY AGGRESSIVE PERFORMANCE DRIVERS WOULD ENCOUNTER. WHEN IT OCCURS, THERE IS A SUDDEN, DRAMATIC REDUCTION IN DECELERATION. DECELERATION IS NO LONGER PROPORTIONAL TO PEDAL PRESSURE, AND INCREASED PRESSURE IS INEFFECTIVE WHILE THE ABS IS "CONFUSED" BY THE BUMPY SURFACE. SEVERAL TIMES I HAVE HAD SCARY MOMENTS WHEN THE DROP IN DECELERATION HAS RESULTED IN NEARLY REAR-ENDING THE VEHICLE IN FRONT OF ME. I AM VERY PUZZLED WHY AN EVENT, THAT FOR ME IS SO PREDICTABLE AND REPEATABLE, HAS ESCAPED YOUR ANALYSIS. I FURTHER TAKE OFFENSE TO THE CLAIM IN YOUR LETTER THAT MANY OF THE COMPLAINTS TO THE NHTSA WERE DISHONEST REPETITIONS OF PROBLEMS A FEW HAD DESCRIBED ON AN OWNERS WEBSITE. NICE TRY, BUT I CAN ATTEST TO THE VALIDITY OF THE PROBLEM IN MY CAR, HAVING EXPERIENCED IT DOZENS OF TIMES. DISCUSSION ON THE WEBSITE HAS INFORMED OWNERS OF THE PROBLEM AND MAY HAVE PREVENTED SOME ACCIDENTS, SOMETHING I CANNOT SAY FOR SUBARU! CHARLES F. VISSER. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10089614September 29, 2004
SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT
THE UPPER BALL JOINTS MALFUNCTIONED. AS A RESULT, WHEN DRIVING 35-55 MPH FRONT END SHOOK. *AK *TC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10091470September 28, 2004
SUSPENSION, STEERING:LINKAGES:TIE ROD ASSEMBLY
WHILE DRIVING 20 MPH THE FRONT DRIVER SIDE TIE ROD BROKE WITHOUT WARNING. AS A RESULT THE DRIVER LOST CONTROL OFF THE VEHICLE MOMENTARILY, HOWEVER WAS ABLE TO GAIN CONTROL AND PULLED OFF THE ROAD. *JB IN ADDITION TO THE BROKEN TIE ROD ALL FOUR BALL JOINTS WERE EXCESSIVELY WORN AND HAD TO BE REPLACED. THE CONSUMER CONTACTED THE MANUFACTURER CUSTOMER SERVICE LINE AND WAS TOLD THAT THE PROBLEMS HIS VEHICLE WAS HAVING WAS NOT CURRENTLY RECALL. THE CONSUMER WAS ALSO TOLD THAT HIS REPAIR COST COULD NOT BE REIMBURSED BECAUSE THEY WERE MADE AT A NON DODGE DEALER. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10089197September 28, 2004
SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT, ENGINE AND ENGINE COOLING
DURING A ROUTINE INSPECTION THE CONSUMER WAS INFORMED THAT THE FRONT BALL JOINTS WERE LOOSE. THE DEALERSHIP WAS NOTIFIED, BUT DID NOT RESOLVE THE PROBLEM. *AK THE VEHICLE WOULD ALSO DIE WHILE IN MOTION. *SC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10089674September 21, 2004
VISIBILITY:WINDSHIELD WIPER/WASHER, SUSPENSION
WHILE DRIVING IN INCLEMENT WEATHER, THE WINDSHIELD WIPERS CAME ON AN WENT OFF THEIR OWN. THE CONSUMER TOOK THE VEHICLE TO THE DEALER FOR INSPECTION AND THE CONSUMER INFORMED THE MECHANIC THAT THIS VEHICLE WAS ON RECALL FOR THE WINDSHIELD WIPER MOTOR. THE MECHANIC STATED THAT THIS VEHICLE WAS NOT ON RECALL. THE CONSUMER HAD TO PAY FOR REPAIRS. *AK THE CONSUMER REPLACED THE UPPER AND LOWER BALL JOINTS. TC *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10089927September 21, 2004
SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT, SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
PE 03 032/FRONT SUSPENSION: UPPER BALL JOINT FAILURE. CONSUMER WAS CONCERNED ABOUT THE FRONT TIRES THAT WERE EXPERIENCING EXCESSIVE WEAR, AND A CRUNCHING NOISE COULD BE HEARD WHILE DRIVING. VEHICLE WAS TAKEN TO THE DEALER, WHO INFORMED CONSUMER THAT FRONT BALL JOINTS NEEDED TO BE REPLACED. *AK THE CONSUMER STATED THAT ALL 4 BALL JOINTS ARE BAD. CONSUMER STATED THAT SHE IS ON HER THIRD SET OF FRONT TIRES AND ONLY HAS 81,000 MILES ON THE VEHICLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10091354September 20, 2004
SUSPENSION:FRONT
I WAS DRIVING MY DURANGO ON A 2 LANE ROAD AND WENT AROUND A CORNER WHEN I HEARD A LOUD POP AND MY STEERING CENTER CHANGED. TOOK IT TO THE DEALER WHO REALIGNED IT AND SENT ME ON MY WAY. I HAVE HAD POPING NOISES COMING FROM THE FRONT END FOR QUITE A WHILE, AND HAVE REPORTED IT MY DEALER WHO WAS "UNABLE TO REPLICATE THE PROBLEM".*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10074215September 20, 2004
POWER TRAIN:AUTOMATIC TRANSMISSION
WHILE DRIVING, THE CONSUMER HEARD A SQUEAKING NOISE COMING FROM THE TRANSMISSION. THE TRANSMISSION WOULD ALSO SLIP GEARS. PLEASE PROVIDE MORE INFORMATION. *JB *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10092199September 15, 2004
SUSPENSION
THE UNDER CARRIAGE OF THE VEHICLE MADE NOISES. THE MECHANIC DISCOVERED THE UPPER BALL JOINTS HAD WORN OUT PREMATURELY AND NEEDED TO BE REPLACED. *JB THE U-JOINT IN THE DRIVE SHAFT WERE ALSO REPLACED. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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